Hyatt Regency Casablanca
Place Des Nations Unies, Casablanca, Casablanca, 20000, Morocco
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Room
Room
Address
Place Des Nations Unies, Casablanca, Casablanca, 20000, Morocco
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Airport Shuttle
- Free Parking
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Shower
- Nightclub/DJ
- Private check-in/check-out
- Wheelchair accessible
- outdoor pool
- shuttle service
- kitchenware
- 24-hour security
- Accessible parking
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
- Free Wi-Fi
- Game Room
- Hair/Beauty Salon
- Massage services
- Restaurant(s)
- Daily Housekeeping
- English
- Arabic
- French
- Spanish
- Non-Smoking Rooms Available
- Books, DVDs, music for children
- Smoke alarms
- Fire extinguishers
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Contactless check-in/out
- Food delivery
- balcony/terrace
- ATM or cash withdraw on site
- Body thermometer available
- Car rental available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Soundproof rooms available
- Spa services
- Spa/sauna
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Kids safety features
- Professional cleaning services
- Allergy-free rooms available
- Cleaning products available
- Room service available
- Pets allowed (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining
Airports Show all on map »
- Anfa - 3.61 mi
- Mohamed V Airport - 15.94 mi
Click here to leave your opinion >>
Paul (Couple)
stayed in October, 2026
Guest Score 7 out of 10
Good
The breakfast was very good.
The hotel staff took well care of us.
Ashrito (Solo Traveler)
stayed in September, 2026
Guest Score 7 out of 10
Good
Great location, helpful staff
The carpet needs replacing or at least a deep clean regularly. Even the hallway carpets were quite dirty along the walls
The hand-held washing spray for the toilet did not have a spray nozzle. Apparently most rooms do not have one in that hotel. It’s time they caught up with the rest of the world
Vohra (Family with young children)
stayed in September, 2026
Guest Score 6 out of 10
Pleasant
location and breakfast was very good
we did not get interconnecting rooms or rooms right next to each other even though we had booked the rooms 3 weeks in advance
Erhan (Solo Traveler)
stayed in September, 2026
Guest Score 2 out of 10
Poor
Old, tired and warn down. Flies flying over food during breakfast. Urgent renovation needed. The only positive was the dinner. Staff needs training. The windows need cleaning and the toilet needs repair. It's the most expensive hotel in (after Four Seasons) Morocco but quality is no where near the price it is chargin.
Breakfast... flies flying over the buffet... lack of hygiene. Eggs... I have not had eggs like this before. I asked for fried eggs and I got a yellow mixture. Selection of pastry was ok but dull. Fruits had flies... The room was horrible. Old carpet, furniture, bathroom... the shower was slippery and dangerous, the continous flow of water from the toilet was annoying. I'm still waiting for the invoice for the room, at check out I received an invoice for meals but nothing for the room even though the room was pre-paid. I'm still chasing the room invoice without avail. It is a very difficult hotel to deal with. Finally, on the 17th day organized a taxi (the reception told me that the hotel car would be expensive and I should take the taxi) and now I'm like to be alive... I had the worst ride ever... similar to what I experienced in 1999 in Azerbajan... How can the hotel reception send there guests with such a vehicle and a driver... unacceptable. I hope the Hyatt would appoint a new GM who has some knowledge of the hotel and hospitality business and teach and train her staff accordingly.
Ali (Couple)
stayed in September, 2026
Guest Score 2 out of 10
Poor
The staff only
Smoking policy every where , this is very bad
@ For that reason when I discussed this issue with the reception people and told them I can’t stay for the whole period of time, they understood & told me we have to problem after talking to management
Rooms are outdated , old furniture @ Old brown carpet on floor, you feel that you are walking on dirt,
Muhammad R. (Family with young children)
stayed in September, 2026
Guest Score 7 out of 10
Good
Location
Very Old, worn out, and poorly maintained property. Small separate toilet from main bathroom. Poor air conditioning. Pool was not maintained.
Muhammad R. (Couple)
stayed in September, 2026
Guest Score 6 out of 10
Pleasant
Location only
Old and poorly maintained property. Malfunctioning air conditioning.
Carl (Solo Traveler)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
The hotel was clean,the service was commendable, the staff were courteous,helpful and polite and the breakfast was remarkably good.
There was nothing I can think of
mustapha (Couple)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
Staff and service
None
Yacine (Solo Traveler)
stayed in August, 2026
Guest Score 6 out of 10
Pleasant
Location
Non cleanliness of the room.
Anas (Couple)
stayed in August, 2026
Guest Score 1 out of 10
Very Poor
Very bad experience. For a 5-star hotel with such high prices, we expected a much higher standard.
Unfortunately, the room lacked both cleanliness and proper maintenance. We had to request a room change, only to find that the second room also had mold issues. The carpets were dusty, the pool was not clean, and the rooms themselves were extremely basic, with none of the quality or attention to detail you would expect from a 5-star property.
Overall, the condition of the hotel simply does not match its rating or its pricing. Very disappointing experience.
simon (Family with young children)
stayed in August, 2026
Guest Score 7 out of 10
Good
Beds and rooms
The breakfast was excellent and the swimming pool was nice and the gym was clean
The toilet does not have a sink and the shower is separate from the toilet
LEILA (Family with young children)
stayed in August, 2026
Guest Score 7 out of 10
Good
The hotel is in a very good location, and overall the room was spacious and comfortable. The bed was very comfortable, the AC worked perfectly, and the TV was large. I also appreciated having a Nespresso machine, good-quality tea, and a clean kettle in the room. Another plus was having the shower and toilet in separate areas, which was very convenient.
The staff were genuinely lovely, welcoming and hospitable throughout my stay, which made a very positive difference.
Overall, the hotel has many positives: a great location, spacious and comfortable rooms, good amenities and, above all, very kind and hospitable staff. With more attention to carpet cleanliness, food temperature at breakfast, and a little more assistance for families travelling with young children, the experience could be significantly improved.
Food wise, I recommend their cappucinos and their napolitan pasta, it was delicious!
The main issue with the room was the cleanliness of the carpet. I was travelling with my 1-year-old, and after she crawled around the room, her feet and T-shirt were completely black. For a hotel of this standard, I would expect the carpets to be cleaned much more thoroughly, particularly considering that families with young children stay here.
I was also disappointed with the way some of the breakfast items were displayed. Smoked salmon, cheeses and cold cuts were left out without refrigeration in a room that felt quite warm. Personally, I did not feel comfortable eating these items. Unfortunately, seeing how these temperature-sensitive foods were being kept also made me hesitant to order from room service during my stay. I really think this is something the hotel should review, as proper temperature control would make guests feel much more confident about the food.
One other small disappointment concerned outside food delivery. I ordered a pizza from outside the hotel and, as I was alone with my 1-year-old and 7-year-old, I had hoped the hotel could help by having it brought up to the room. Instead, I had to go downstairs with the children to collect it myself. I completely understand that the hotel may have a policy regarding outside deliveries, but a little flexibility or assistance in this situation would have been greatly appreciated.
Adnan (Solo Traveler)
stayed in August, 2026
Guest Score 4 out of 10
Disappointing
The swimming pool ONLY
The corridors are extremely dark, gloomy, and outdated, making the hotel feel more like a one-star property. In fact, the entire hotel has a depressing atmosphere. Most of the facilities are poorly lit and look very old, giving you the impression that you’re not getting the value you paid for.
The room furniture and the bathrooms are old and in desperate need of renovation. The rooms have windows with hinges, but they cannot be opened, so you can’t even enjoy the fresh air of Casablanca.
To make matters worse, the hotel was undergoing renovation during my stay. The constant drilling and construction noise made it almost impossible to rest or sleep. It honestly felt like trying to sleep on a busy street. Guests should be informed in advance if major renovation work is taking place, especially when it significantly affects their comfort and overall experience.
Paul (Couple)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Lovely hotel with friendly helpful staff. We had a suite which was very roomy and comfortable. The central location puts you in easy reach of most of the attractions. Only discovered the pool on our last day and it was a great area with full bar & dining service.
Noticed that our room carpets didn't seem to get vacuumed. Everything else was cleaned properly.
Sara (Solo Traveler)
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Breakfast was really good, had a couple of Moroccan traditional items in the open buffet. Location was excellent, lots of taxis available outside the hotel as well as trams, lots of restaurants that you can easily walk to.
Old souq behind the hotel as well which was fun to explore.
Couches felt a bit dated but it's not a big deal.
Saad (Solo Traveler)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Location, breakfast, facilities
Nothing
Salomon (Couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Very good staff. Great hotel
Lise (Solo Traveler)
stayed in May, 2026
Guest Score 7 out of 10
Good
KISHORE (Couple)
stayed in May, 2026
Guest Score 6 out of 10
Pleasant
It was ok
Breakfast was in a lounge ——no chairs and tables ?
Thank you for your information!
Area information
- Anfa - 3.61 mi
- Mohamed V Airport - 15.94 mi
- Casa Port Train Station - 0.43 mi
- Casa Voyageurs Train Station - 1.64 mi
- Oasis Train Station - 2.93 mi
- Station de Nwacer - 16.30 mi
- Station de Bou Farouj - 27.35 mi
- Station de Mrizig - 59.61 mi
- Sacre Coeur Cathedral - 0.44 mi
- Arab League Park - 0.59 mi
- Twin Center Shopping Center - 1.01 mi
- Morocco Mall - 5.14 mi
- Maarif District - 1.15 mi
- Habbous District - 1.45 mi
- Ancient Medina of Casablanca - 466 f
- Central Market of Casablanca - 0.38 mi
- La Sqala - 0.50 mi
- Casablanca-Port - 0.57 mi
- Hassan II Mosq - 1.17 mi
- Derb Ghallef - 1.81 mi
- Gare de Casablanca-Voyageurs - 2.47 mi
- Anfa Place Living Resort - 2.65 mi
- Ain Diab Corniche - 3.41 mi
- Camp de la Jonquiere - 3.54 mi
- Technopark - 3.87 mi
- Casa Near Shore - 4.75 mi
- Sidi Maarouf - 6.39 mi
- Caserne Moulay Youssef - 9.18 mi
- Gare de Sidi el Aidi - 33.57 mi
- Tamdrost - 35.86 mi
- Sidi Hajjaj - 51.72 mi
- Gare de Rabat-Agdal - 51.74 mi
- Camp Moulay Ismail - 52.59 mi
- Camp Moulay el Hassane - 52.59 mi
- Khemisset des Oulad Bouziri - 53.18 mi
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Hyatt Regency Casablanca
Place Des Nations Unies, Casablanca, Casablanca, 20000, Morocco