Heritance Kandalama
P.o Box 11 Heritance Kandalama, Dambulla, Madhyama Palata, 21100, Sri Lanka
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Address
P.o Box 11 Heritance Kandalama, Dambulla, Madhyama Palata, 21100, Sri Lanka
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Parking
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Children's playground
- BBQ facilities
- Table tennis
- Darts
- Library
- Hiking
- Wheelchair accessible
- On-site parking
- indoor pool
- outdoor pool
- Poolside bar
- kitchenware
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
- Fireplace
- Free Wi-Fi
- Game Room
- Hair/Beauty Salon
- Kitchen
- Massage services
- Restaurant(s)
- Daily Housekeeping
- English
- French
- Sinhala
- Tamil
- Non-Smoking Rooms Available
- gift/souvenir shop
- Shops on site
- Pool with view
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Access to health care professionals
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Food delivery
- balcony/terrace
- Car rental available
- CCTV security in common areas
- Complimentary drinking water
- Currency exchange service
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Restaurant (special diets available)
- Safety chain and/or latch on doors available
- Soundproof rooms available
- Spa services
- Spa/sauna
- Tennis court & equipment
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Alternative meal arrangement
- Cleaning products available
- Room service available
- Airport shuttle (charges may apply)
- Bicycle rental (charges may apply)
- Shuttle service (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining
Airports Show all on map »
- Anuradhapura - 35.36 mi
Museums
- Kandy Museum - 40.16 mi
- National Museum - 40.16 mi
- Ceylon Tea Museum - 41.96 mi
Click here to leave your opinion >>
Caitlin (Couple)
stayed in November, 2025
Guest Score 2 out of 10
Poor
Beautiful pool and the hotel itself is a unique and stunning. The hotel itself needs mild upgrades to keep its wonderful architecture in good condition.
We were downgraded the night before arrival because the suite we paid for was “not available,” and asked to move rooms again the next day. The “special dinner” offered as compensation was just a $10 buffet, and the hotel initially refused to refund the 100 USD difference in room rate. The room we were initially downgraded to had a large leak and we had to be moved a second time the first evening.
The first refund took multiple conversations and was not correctly applied at checkout, and we still have not received the additional refund (only offered an addition $10 refund in room rate) owed after being moved again due to a large ceiling leak. Management has now stopped responding.
The property itself feels very worn, with tired fixtures and plumbing issues. Service ranged from kind to very uncomfortable, including a staff member who would not leave our room until we tipped him. Overall, I would not stay here again despite the fact that some staff and kind and wonderful and the architecture is lovely.
wijeymuni (Group Traveler)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Everything.
Garry (Couple)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
The overall view, food selection at the buffet was over whelming both dinner and breakfast. The hotel tour and the Geoffrey Bowa story and tour of the hotel is an event that should not be missed, 5pm each day starting at the main reception.
Rooms need a bit of updating, particularly the bathroom, rain shower only, had to walk around the shower door to enter the shower, hinged on the wrong side!!
Adina (Family with young children)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
The location, the concept, the nature surrounding and the little cheeky monkeys visiting your balcony.
Everyone from service very kind and helpful.
That we didn’t stayed longer.
Ashen (Family with young children)
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
Excellent view and food was tasty
Some of the items inside the hotel is dusty. Not maintained well or updated.
Leanne (Couple)
stayed in September, 2025
Guest Score 8 out of 10
Very Good
The team were very friendly and assisted us with all our needs, the food was good and we ate all meals there. The property is a little tired however it did not take away from an enjoyable stay. Our room was quite large and we enjoyed watching the monkeys out the window, definatley keep your door closed as they are very cheeky Monkeys!
The only thing i could fault was the fact that there is nothing else around if you wanted to head out for a walk, we went for a stop and flop so we enjoyed it however if your the type to get out for your walks there isnt much there. we stayed 2 nights and that was ample. I probably wouldnt stay any longer !
Markus (Couple)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Everything: the location, the spa, the food, the staff, the room, the pool, the animals and of cause the great architecture.
Seriously nothing if we don’t count the shy elephant.
Justine (Group Traveler)
stayed in August, 2025
Guest Score 8 out of 10
Very Good
Heritance Kandalama is a truly exceptional property, seamlessly woven into its natural surroundings with breathtaking views of the lake and forest. The Bawa architecture is striking and thoughtfully designed, creating a serene and enchanting atmosphere throughout. Our room was both comfortable and impeccably maintained, and the pools and shared spaces were nothing short of spectacular.
Each evening offered a magical experience as the sun set over the lake—a view that’s hard to forget. Lucky enough to see three elephants walk past the property for an evening stroll to the lake.
The staff—from reception to room service and wait staff—were outstanding: warm, attentive, and genuinely kind. Their hospitality made us feel truly cared for. And of course, the cheeky monkey visitors added a playful touch to the experience, working hard to keep us entertained!
All in all, it was a peaceful and unforgettable stay. I’d wholeheartedly recommend it to anyone seeking tranquillity, nature, and a touch of luxury in a uniquely beautiful setting.
Zhan (Solo Traveler)
stayed in August, 2025
Guest Score 9 out of 10
Wonderful
Nature tours and amazing architecture.
Sebastien (Family with young children)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Splendid. Just impressive and in a very nice area.
The place where you dine is too cold and noisy.
Beatrice (Family with young children)
stayed in August, 2025
Guest Score 7 out of 10
Good
We like the lication,
The food was not up to our satisfaction. Not enough flavour..
Jonaid (Family with young children)
stayed in August, 2025
Guest Score 9 out of 10
Wonderful
The view of the dambulla lake was awesome.
we took breakfast and dinner , and the options were good.
the 6th floor pool area was very nice
Rukshan (Family with young children)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
It’s beautiful place in Sri Lanka,
Marieta (Family with young children)
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
Love the view and jacuzzi tub and buffet variety. You see the Sigiriya rock.
Driving accommodation was not up to par. No air conditioning and the food was terrible. They have driven for long hours and had to make their own bed. Shame for the Kandalama hotel.
Amit (Family with young children)
stayed in June, 2025
Guest Score 8 out of 10
Very Good
Excellent service by the Chef Shanmu who especially made vegetarian dinner for us as there were very very limited options for vegetarians in the dinner buffet
The location was amazing but the major problem were lizards in the room .
Hennadige (Family with young children)
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
Location and design of the hotel.
Mattress was slanted to a side, may be because it is old. However, I am not sure.
No King Coconut water in breakfast buffet.
Jiaqi (Group Traveler)
stayed in May, 2025
Guest Score 2 out of 10
Poor
Very bad inside.
Not clean, very noisy. The size is very small
Sofia (Group Traveler)
stayed in April, 2025
Guest Score 7 out of 10
Good
Beautiful hotel, stunning views, fully integrated with nature. Nice amenities and bedrooms
We would have expected a more careful and attentive service from a 5 star hotel and the price.
Kavinda (Couple)
stayed in April, 2025
Guest Score 5 out of 10
Fair
Chaminda (Family with young children)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Thank you for your information!
Availability from Mon, Dec 15, 2025 To Thu, Dec 18, 2025 For 1 Room (Change Search)
Room type
Max
Rate
Superior Twin Room
Providing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. the spacious air-conditioned twin room provides a flat-screen tv with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. the unit offers 1 bed.
2 x
$231.24USD
Book Now
Average nightly rate
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
$231.24
$231.24
$231.25
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-
Average nightly rate $231.24
Total (including tax) $900.46
2 x
$257.05USD
Book Now
Average nightly rate
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
$257.05
$257.05
$257.06
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Average nightly rate $257.05
Total (including tax) $1,000.97
3 x
$323.74USD
Book Now
Average nightly rate
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
$323.74
$323.74
$323.73
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Average nightly rate $323.74
Total (including tax) $1,260.64
2 x
$345.14USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
$345.14
$345.14
$345.14
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-
Average nightly rate $345.14
Total (including tax) $1,325.34
3 x
$359.87USD
Book Now
Average nightly rate
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
$359.87
$359.87
$359.87
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-
Average nightly rate $359.87
Total (including tax) $1,401.32
- Accessible by lift
- Air conditioning
- Balcony
- Bath or Shower
- Bathrobe(s)
- Bidet
- Body soap
- Closet
- Clothes rack
- Coffee/tea machine
- Complimentary drinking water
- Concierge services
- Conditioner
- Crib(s)
- Desk
- Electric kettle
- Entire unit wheelchair accessible
- Fan
- Fire extinguisher
- Flat-screen TV
- Free gym access
- Garden view
- Hair dryer
- Hardwood or parquet floors
- In-room safe box
- Iron and ironing board
- Key card access
- Linens
- Mini bar
- Mirror
- Non-feather pillow
- Patio
- Phone
- Pool towels
- Private bathroom
- Room with view
- Satellite/cable channels
- Seating area
- Shower cap
- Slippers
- Smoke alarm
- Socket near the bed
- Sofa bed
- Soundproofing
- Toilet
- Toilet paper
- Toiletries
- Towels
- Trash cans
- TV
- Upper floors accessible by elevator
- Wake-up service
- Walk-in shower
View more >>
Area information
- Anuradhapura - 35.36 mi
- Kandy Central Hospital - 38.97 mi
- Lakeside Adventist Hospital - 40.56 mi
- Kandy Museum - 40.16 mi
- National Museum - 40.16 mi
- Ceylon Tea Museum - 41.96 mi
- Kandy railway station - 40.56 mi
- Kandy Royal Botanical Gardens - 42.21 mi
- Kandy Pogolla Reservoir - 38.21 mi
- Royal Palace Park - 40.42 mi
- Kandy Victoria Reservoir - 43.27 mi
- Wilpattu National Park - 61.36 mi
- Bahirawakanda Vihara Buddha Statue - 40.13 mi
- British Garrison Cemetery - 40.22 mi
- Kandy Clock Tower - 40.26 mi
- Bogambara Stadium - 40.53 mi
- Pallekele International Cricket Stadium - 40.87 mi
- Gommotawa Vihare - 8.92 mi
- Silvatgala Vihare - 10.85 mi
- Kekirawa - 15.01 mi
- Sinhagiri Vihare - 15.24 mi
- Awukane Vihare - 16.50 mi
- Nagala Viharaya - 21.09 mi
- Galoya Junction - 21.11 mi
- Manampitiya - 27.01 mi
- Alutoya - 29.38 mi
- Malasana Dewale - 30.47 mi
- Ratna Ella Falls - 37.68 mi
- Thuparama - 39.21 mi
- Temple of Tooth Relic - 40.17 mi
- Sri Dalada Maligawa - 40.17 mi
- Kandyan Art Association & Cultural Centre - 40.28 mi
- Gadaladeniya Temple - 43.67 mi
- Peradeniya Junction - 43.77 mi
- Victoria Falls - 44.21 mi
- Ambakka Temple - 45.36 mi
- Medawachchiya - 50.10 mi
- Gangapura Vihare - 51.59 mi
- Dankumbure Vihare - 52.57 mi
- Kenniya Ferry - 54.26 mi
- Ahupiniella Falls - 54.36 mi
- Kurundu Oya Falls - 55.10 mi
- Sri Bhakta Hanuman Temple - 55.12 mi
- Tanthirimale - 57.35 mi
- Inner Harbour - 58.39 mi
- Trincomalee Harbour - 58.88 mi
Airports Show all on map »
Hospitals
Hospitals Show all on map »
Museums
Art Galleries Show all on map »
Transport
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Attractions/Entertainment
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Heritance Kandalama
P.o Box 11 Heritance Kandalama, Dambulla, Madhyama Palata, 21100, Sri Lanka