Shangri-la Hotel Colombo
No.1 Centre Road Galle Face, Colombo, Basnahira Palata, 00200, Sri Lanka
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1 Room With 3 Adults Change Search
Room
Room
Address
No.1 Centre Road Galle Face, Colombo, Basnahira Palata, 00200, Sri Lanka
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Parking
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Coffee/tea maker
- Hiking
- Private check-in/check-out
- Wheelchair accessible
- On-site parking
- mini bar
- indoor pool
- kids club
- outdoor pool
- Poolside bar
- alarm clock
- kitchenware
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Off-Site parking
- Restaurant(s)
- Daily Housekeeping
- English
- Hindi
- Sinhala
- Tamil
- Convenience Store
- Happy Hour
- Non-Smoking Rooms Available
- taxi service
- yoga room
- Shops on site
- Light therapy
- Smoke alarms
- Fire extinguishers
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Hygiene certification
- Staff trained in safety protocol
- Chinese [Mandarin]
- Chinese [Cantonese]
- Food delivery
- balcony/terrace
- ATM or cash withdraw on site
- Car rental available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Safety chain and/or latch on doors available
- Soundproof rooms available
- Spa services
- Spa/sauna
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Wake up call
- Protective screen or physical barriers in appropriate areas
- Air conditioning in public area
- Desk/workspace available
- Cleaning products available
- Airport shuttle (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining

















































Click here to leave your opinion >>
Samantha (Group Traveler)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Location, 5 Star Service, Beautiful views, Comfortable beds, connected to the mall
N/A
Sara (Solo Traveler)
stayed in November, 2025
Guest Score 7 out of 10
Good
Room was very clean and comfy, location great, staff very professional.
Breakfast was very disappointing, I didn’t even stay to eat it after the bad coffee from a cheap machine.
Marianne (Solo Traveler)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Staff were amazing. So friendly and professional. Direct access to the adjoining shopping mall. Spectacular views from so many locations and especially from the top floor lounge. Beautiful decor. It’s a Shangri-La, so need I say more?
Martin (Couple)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
We’ve traveled all around the world and stayed in many types of accommodations, but none compare to the Shangri-La. The hotel and its staff exceeded our expectations in every way. From the moment we arrived, we were greeted with warm hospitality and genuine smiles everywhere we went. Every need or question we had was addressed promptly and thoughtfully.
The hotel itself is stunning, but it’s truly the staff who made our stay unforgettable. They even provided a surprise in our room for our anniversary. The location is ideal, with a mall conveniently adjacent to the hotel and both the Colombo Port and beach within walking distance. My wife enjoyed an incredible massage, and I made full use of the excellent gym facilities.
Our only regret is that we couldn’t stay longer.
N/A
mohammad (Couple)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Very friendly staff
Every food with excellent flavor
Nothing in the list
M (Couple)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
The breakfasts were wonderful and the property was most definitely a 5 star in rating. The rooms were a good size and the beds were exptremely comfortable, we had a good nights sleep here, lovely ocean view. Lots of luxury with this hotel.
Nothing that I didnt like, everything was as it should be.
Kalpana (Family with young children)
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
We stayed in a room with a lovely ocean view. The rooms were sparkling clean and the view was breathtaking. The staff were courteous as expected from a Shangri La. Overall, great place to stay in
The food was really not upto the mark. Plenty of variety but the taste wasn't there- Mexican, Italian, Indian- we tried everything including the local fare but it wasn't tasty.
malgorzata (Solo Traveler)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Everything
I liked everything
christine (Couple)
stayed in September, 2025
Guest Score 8 out of 10
Very Good
Great choice of food in the breakfast room.Chefs were very helpful .Wait staff were overstretched ...
Good location for walking out and because it was linked to the shopping mall .
Because of previous issues in the city they have still maintained high security everywhere which was reassuring .
The hotel was very busy with a major conference and a huge wedding going on, so everywhere was very busy and that meant service could be slow in both the breakfast room and in the lounge area on the ground floor.
It took a long time for a taxi / ride pick up to get to the front entrance due to high volume of traffic in and out of the hotel.
AHMED (Family with young children)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Excellent location and great staff and very friendly
Kalaivani (Family with young children)
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
Every think
Little too expensive
Michail (Family with young children)
stayed in August, 2025
Guest Score 1 out of 10
Very Poor
They chang
Hafsa (Family with young children)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
The service is excellent.
Nothing
Faris (Couple)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Amenities were great
Once I got arrived the room was not ready i had to wait 30 minutes, but they provided a complimentary coffee
REZA (Family with young children)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
We had a wonderful stay at Shangri-La Colombo. The hotel was very nice, everything was well-organized, and the service was excellent.
My family and I truly enjoyed the experience—the rooms, the facilities, and the overall atmosphere made our stay very comfortable.
Mah (Family with young children)
stayed in August, 2025
Guest Score 9 out of 10
Wonderful
Views
Pool and pool bar facilities
Friendly staff
Breakfast/buffet selection was amazing
Brilliant wifi
Slightly dated amenities,
Need more toiletries for example the bath did not have toiletries but the shower did.
Wished the pool was heated
Helen (Solo Traveler)
stayed in August, 2025
Guest Score 8 out of 10
Very Good
A good standard hotel with clean, modern rooms. I loved my big window view over the city! The pool area was also great, very relaxing, nice sun beds and fairly quiet. Comfy bed, excellent staff and felt very secure. Great location too. Easy Uber or Tuk Tuk to the centre.
I’m not sure if there was an event on, but the buffet restaurant felt very busy. Service was also a little bit stretched.
Dona I. (Group Traveler)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
They all were better than we have expected. Clean, fresh & pleasent. food was so tasty & staff were friendly & respectful. They always there to make sure you are been treated well
Nothing to complain
sarah (Family with young children)
stayed in August, 2025
Guest Score 4 out of 10
Disappointing
Location is great
I booked the room with Two double beds on the booking. Com and once we reached there, we were told the beds are two single ones !!
It took almost one hour to arrange our room with a king bed and one single bed... After an hour, we checked into the room and found that there were used shampoos and toothbrushes in the bathroom .
Also though we were 3 adults, there were only two of everything like shampoo, bathrobes, slippers, water ect ...
We called the reception and asked for extra for everything and it never came to the room till the next day and after 3 times follow ups .
I really didn't feel like we received the service of a 5 star ⭐ hotel, the service we received was more like a ⭐⭐⭐ unfortunately.
Meshari (Group Traveler)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
The view from my room was beautiful. I could see both the beach and the Lotus Tower right from the window. Also, the direct connection to the mall made things super convenient
The younger reception staff came of as unprofessional. They'd laugh for no reason and didn't show proper guest etiquette. When I was escorted to my room, the receptionist walked ahead, enter the elevator before me, and even stepped into the room first. They clearly need proper hospitality training
Thank you for your information!
Availability from Mon, Dec 15, 2025 To Thu, Dec 18, 2025 For 1 Room (Change Search)
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Area information
- Ratmalana - 7.92 mi
- Bandaranaike Intl Airport - 17.65 mi
- Bentota River Waterdrome - 36.64 mi
- Colombo Fort Railroad Station - 0.55 mi
- Kollupita Railroad Station - 1.20 mi
- Baseline Road Railroad Station - 2.37 mi
- Bambalapitiya Railway - 2.50 mi
- Cotta Road Railroad Station - 3.00 mi
- Kelaniya Railroad Station - 4.06 mi
- Negombo Railway Station - 19.45 mi
- National Art Gallery - 1.74 mi
- Srilanka National Museum - 1.74 mi
- Barefoot Gallery - 2.33 mi
- Asiri Surgical Hospital - 3.36 mi
- Apollo Hospital Colombo - 3.45 mi
- Negombo General Hospital - 19.62 mi
- Dehiwala Zoo - 5.35 mi
- Khan Clock Tower - 0.68 mi
- Beira Lake - 0.71 mi
- University of Colombo - 2.00 mi
- Maris Stella College - 19.68 mi
- R Premadasa Stadium - 2.05 mi
- Sugathadasa Stadium - 2.17 mi
- St Anthony's Church - 20.62 mi
- Negombo Beach Park - 21.27 mi
- Colombo Rowing Club - 0.30 mi
- Colombo World Trade Center - 0.30 mi
- Jami Ul-Alfar Mosque - 0.87 mi
- American Embassy - 1.11 mi
- Colombo Harbour - 1.30 mi
- Colombo Town Hall - 1.62 mi
- Alliance Francaise - 1.81 mi
- British Council - 2.16 mi
- Sinhalese Sports Club - 2.35 mi
- Fishery Harbour - 2.75 mi
- Trawler Harbor - 3.05 mi
- Mount Lavinia Bus Stand - 6.78 mi
- Ratmalana - 7.89 mi
- Gallegama Dewale - 14.15 mi
- Seeduwa Road - 14.40 mi
- Leisure World - 17.91 mi
- Ave Maria Convent - 19.70 mi
- Kalutara South - 25.30 mi
- Bopathella Falls - 36.94 mi
- Puwakmala Falls - 40.54 mi
- Elapita Falls - 40.54 mi
- Dotulu Ella Falls - 41.68 mi
- Kakkapalliya - 41.82 mi
- Aberdeen Falls - 45.01 mi
- Laksapana Falls - 45.04 mi
- Ahupiniella Falls - 45.72 mi
- Adams Peak Falls - 49.24 mi
- Gartmore Falls - 49.24 mi
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Shangri-la Hotel Colombo
No.1 Centre Road Galle Face, Colombo, Basnahira Palata, 00200, Sri Lanka