The Ritz-carlton Astana
16 Dostyq Street, Astana, 010016, Kazakhstan
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16 Dostyq Street, Astana, 010016, Kazakhstan
The Ritz-Carlton, Astana provides flawless service and all the necessary facilities for visitors. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service and safety deposit boxes to ensure a comfortable stay for guests.Whether it's an extended stay or simply needing fresh attire, laundromat and dry cleaning service provided by hotel ensures your cherished travel garments stay spotless and accessible.Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. Selected rooms offer in-room amusement like cable TV as a source of entertainment for guests to enjoy. Within specific rooms, instant tea and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and bathrobes within a few chosen chambers. Start your day stress-free at The Ritz-Carlton, Astana as breakfast is made available for you on the premises. Visitors staying at The Ritz-Carlton, Astana have the option to receive groceries in their room for meal preparation, courtesy of the unique service provided by the hotel.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Parking
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Private check-in/check-out
  • Wheelchair accessible
  • On-site parking
  • indoor pool
  • 24-hour security
  • Accessible parking
  • Concierge services
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Game Room
  • Hair/Beauty Salon
  • Massage services
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • Japanese
  • Russian
  • Non-Smoking Rooms Available
  • yoga room
  • Smoke alarms
  • Fire extinguishers
  • Cashless payment available
  • Mobile app for room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hygiene certification
  • Staff trained in safety protocol
  • Free face masks
  • Grocery delivery
  • Food delivery
  • balcony/terrace
  • ATM or cash withdraw on site
  • Car rental available
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Entertainment services
  • Facilities for disabled guests available
  • Fitness center
  • Hot tub/Whirlpool
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Safety chain and/or latch on doors available
  • Soundproof rooms available
  • Spa services
  • Spa/sauna
  • Tour services
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Alternative meal arrangement
  • Cleaning products available
  • Room service available
  • Pets allowed (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
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The Ritz-carlton Astana
Rates from View more information >>

Airports Show all on map »

  • Astana Airport - 7.22 mi

Museums

  • Museum of the First President of the Republic of Kazakhstan - 3.00 mi
Click here to leave your opinion >>
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
We celebrated my wife’s birthday at The Ritz-Carlton, and it was an extraordinary experience. Huge thanks to concierges Arman and Ayan, The Ritz-Carlton team for organizing a flawless Nezuko & Zenitsu themed evening. A highlight of the night was the live music: the Nezuko theme played on the Zhetigen (a traditional Kazakh instrument) — the vibe was simply magical and unique. The restaurant team also impressed us with a specially designed menu and complimentary birthday cocktails. Every detail, from the themed cake to the overall atmosphere, was perfect. Highly recommend this team for anyone looking for a truly personalized stay!
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
high class hotel with an amazing service ,excellent location, great facilities
everything ,cannot be better,one of the best hotels in the world
stayed in December, 2025
Guest Score 1 out of 10
Very Poor
Location, property
Room not ready at 11pm, rotten avocado for breakfast, damaged wooden floor in room 1301
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
Breakfast not good
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Every thing
Nothing
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Great rooms, great staff!
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
Beautiful fresh hotel, great facilities, polite staff
We asked for a late check in at the reception, they said they will check and let us know - Nobody called back. Plus there was a cigarette smell in the toilet
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Location is good. Hotel is very clean. Service supper high level! ??✨ #Location #Hotel #Service
Nothing
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
excellent customer relationship
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Perfect place where i feeled cared and welcomed
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
High-end hotel in Astana. Friendly English-speaking personnel. Excellent rooms, Olympic size swimming pool, great hamam and sauna, 24 hours fitness room. TV with CNN and BBC programs+ a number of programs in the different languages- italian, french, arabic, turkish, kazakh, russian...Phantastic location in the middle of the town. Shower and bath, high quality sleeping arrangements. And yes- Nescafe coffee-machine with 4-5 different types of coffee and unlimited amount of Turan water bottles. A great view from a room of great size. Will stay again.
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Ritz-Carlton Astana is GREAT! I’m a frequent traveller and stopped at different hotels and I would like to say that Ritz-Carlton Astana is one of the best for its services, professionalism of the administration and staff. The rooms are big, cozy, very clean, modern. The prices are very nice. The restaurant and bar are also great. The atmosphere in the hotel is very friendly
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
Amazing all around. Just Ritz being Ritz. Everything you expect from luxurious experience and thensome! Aisan from the front desk was super kind and helpful. Darina, the manager, overheard that my son wanted a cupcake and in 15 minutes he had his snack. Senior Lounge Concierge Alina also sent a little book about dinosaurs for my son when they noticed that he liked to play with his dino toys. Amazing hospitality, impeccable attention to detail, and friendliest vibe you will ever get in the city. Recommend 10/10.
It was one of the best holiday getaways we ever had.
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
stayed in March, 2025
Guest Score 9 out of 10
Wonderful
Luxury
Not child friendly
stayed in February, 2025
Guest Score 10 out of 10
Exceptional
stayed in February, 2025
Guest Score 10 out of 10
Exceptional
great staff super helpful and the hotel was very clean and up to the ritz standards
stayed in January, 2025
Guest Score 8 out of 10
Very Good
yes sure
Nothing as such
stayed in January, 2025
Guest Score 10 out of 10
Exceptional
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Area information

    Airports Show all on map »

    • Astana Airport - 7.22 mi

    Attractions/Entertainment

      Amusement Parks Show all on map »
      • Khan Shatyr Entertainment Center - 1.51 mi

    Museums

      Art Galleries Show all on map »
      • Museum of the First President of the Republic of Kazakhstan - 3.00 mi

    Transport

      Train stations Show all on map »
      • Astana Train Station - 5.01 mi
      • Stantsiya Sasykkul' - 15.10 mi
      • Stantsiya Koscheku - 29.96 mi
      • Stantsiya Sary-Oba - 30.00 mi
      • Stantsiya Sheptykul' - 30.86 mi
      • Stantsiya Bozaygyr - 33.64 mi
      • Stantsiya Tastak - 37.02 mi
      • Stantsiya Yerkenshilik - 55.90 mi

    Other attractions

      Theatres Show all on map »
      • Central Concert Hall - 0.27 mi
      • M.Gorky Russian Drama Theatre - 2.92 mi
      • Kazakh Drama Theater named in honor K.Kuanyshbayev - 3.15 mi
      • National opera and ballet theater of K.Bajseitova - 4.75 mi
      Monuments and Landmarks Show all on map »
      • Bayterek Monument - 0.35 mi
      • Transport Tower - 0.98 mi
      • Monument Otan Korgaushylar - 2.18 mi
      • Kenessary-Khan Monument - 2.52 mi
      • Memorial to S.Seyfullin - 4.46 mi
      Historical Buildings Show all on map »
      • Ak Orda Presidential Palace - 0.43 mi
      • Alau Ice Palace - 1.97 mi
      • Kazakhstan Sport Palace - 2.47 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Astana Arena - 1.87 mi
      • Kazhimukan Munaitpasov Stadium - 2.80 mi
      Other Show all on map »
      • Nurzhol Boulevard - 848 f
      • Mosque Nur-Astana - 0.92 mi
      • Nur-Astana-Moschee - 0.92 mi
      • Palace of Peace and Reconciliation - 1.17 mi
      • Palace of Independence - 1.50 mi
      • Sary-Arka - 1.66 mi
      • Mega Center Astana - 1.72 mi
      • Atameken - map of Kazakhstan - 1.86 mi
      • Polevoy Stan Sovkhoza Entuziast - 36.50 mi
      • Polevoy Stan Sovkhoza Bersuatskiy - 46.88 mi
      • Polevoy Stan Kolkhoza Imeni Kalinina - 49.85 mi
      • Polevoy Stan Kolkhoza Parizhskaya Kommuna - 52.78 mi
      • Polevoy Stan Sovkhoza Marzhankol'skiy - 53.95 mi
      • Remontno-Tekhnicheskaya Masterskaya Kolkhoza Parizhskaya Kommuna - 59.84 mi

The Ritz-carlton Astana

16 Dostyq Street, Astana, 010016, Kazakhstan