Location is good enough - not very far from the center. Room is really spaciously and comfortable. Good soundproof. Nice view! Restaurant is just perfect, magnificent cuisine. Staff is really friendly!

Style, big room, perfect location!!!

Clean, paceful, good service, big room, good prices in coffe and drinks. Perfect to stay in Astana

What I liked: the size of the room, doesnt matter classic or a higher class - both were generously sized. Beds were quite comfortable. The staff is friendly. I am really sorry to give this rating because the manager of the hotel did everything to improve my user experience. Unfortunately at the end what counts is the quality of the sleep and as a Northern European I can say that sleeping in that hotel is not possible. 2 sleepless nights there after a long business trip was a devastating experience. Rooms are super warm, maybe more than +25 inside (outside +23 and all batteries are on:) ) even after batteries were switched off. I was staying there 2 nights and after the 1st night I wanted to change the hotel but after all efforts of the staff decided to give another chance. There is an airco in the room but oh boy that device blows uncontrollably on one speed only - sleeping with it blowing to your head will also be a hard task to do:) what I found weird that the air it cools down gets warm again very fast - I guess because other rooms around are super warm too. Btw keeping windows open brings a lot of noise from a busy road nearby so also hardens the sleeping experience. Window view - is far from the picture they post - maybe one room has it, but the majority not. In general the room seemed clean, I would advise to check the cleanliness of the plates that are brought to the room as a room service. My coffee arrived with someones hair on the plate. Hotel restaurant kitchen is not good. Half of their menu are bowls, and I thought wow this is something they should be good in. Avoid it. I took one with salted salmon and had a belly pain after. My partners took duck - overbaked. I took chocolate fondant - got muffin = overbaked, I returned it. The 2nd one was good though. Ended up ordering yandex food the last night, when usually I use room service for that. Breakfast and queuing for coffee is another experience.

Very good hotel, with nice rooms. Facilities are solid, even if the internet is sometimes a little slow. Overall I can recommend it.

Hotel was clean and well-appointed with modern rooms. But -- would highly recommend you find somewhere else to stay.

Room was spacious.

the view, the spacious room. Room cleaning was good, quiet airco.

It’s a very good exceptional hotel and the location is good close to the centre of Astana

Nice hotel, good location

Excellent location, parking place, comfortable bed, great view. If you need to rest, you are at the right place!

Good location. Friendly staff. Quick response to my complaint that bathroom light did not work;

The location is great ? It's very cosy ☺️ The wonderful view from the room and wonderful view from the window in sauna.