Jumbaktas Astana Hotel
Karasakal Eribet Street 65, Astana, 010000, Kazakhstan
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1 Room With 2 Adults Change Search
Room
Room
Address
Karasakal Eribet Street 65, Astana, 010000, Kazakhstan
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Free Parking
- Swimming Pool
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Elevator
- Billiards
- Heating
- Fax/photocopying
- Private check-in/check-out
- Shared lounge/TV area
- On-site parking
- indoor pool
- 24-hour security
- Accessible parking
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Off-Site parking
- Restaurant(s)
- Daily Housekeeping
- Non-Smoking Rooms Available
- Wine/champagne
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Access to health care professionals
- Free face masks
- Food delivery
- Electronic room key
- Audible alarm
- CCTV security in common areas
- Daily disinfection
- Fitness center
- Hot tub/Whirlpool
- Indoor Tanning
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Soundproof rooms available
- Spa services
- Spa/sauna
- Tour services
- Physical/social distancing guidelines
- Allergy-free rooms available
- Room service available
- Airport shuttle (charges may apply)
- Shuttle service (charges may apply)
Airports Show all on map »
- Astana Airport - 8.41 mi
Museums
- Museum of the First President of the Republic of Kazakhstan - 1.85 mi
Click here to leave your opinion >>
Максим (Couple)
stayed in February, 2026
Guest Score 3 out of 10
Poor
Nothing
No pool they lie that they have one, dim lie inside, bad service
Bexultan (Couple)
stayed in January, 2026
Guest Score 1 out of 10
Very Poor
Nothing, they have good saunas but it was overcrowded.
The staff was rude, they tried to blame us for using the minibar, when we did not. Other little nuances were also noticeable.
ELVIS (Solo Traveler)
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
Friendly staff, polite & very cooperative
Carpets / furniture are getting a bit old
Abdulrahim (Couple)
stayed in September, 2025
Guest Score 8 out of 10
Very Good
The staff in front desk very good, the room was big and good, have spa nice,
Daulet (Solo Traveler)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Great room and spa, excellent breakfast
Rolf &. G. (Family with young children)
stayed in June, 2025
Guest Score 6 out of 10
Pleasant
Close to restaurants & shopping center. The first room we had was terrible, but the second room we got after the intervention of the Manager was very good.
Very unfriendly Receptionist, who lied to us about the rooms available. The first room we got was a family room on the top floor (which was OK), but all the views were blocked by A/C and other installations on the surrounding roof. When asking the Receptionist if there was another room with a better view available, she denied ... even though Booking.com showed several rooms available. Only upon intervention by the very helpful & friendly Manager all of a sudden a good room became miraculously available. We felt very badly treated by the front desk staff, the rest of the Hotel was OK.
Marianna (Couple)
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
I recently stayed at the Jumbaktas Astana Hotel and had a truly enjoyable experience. The spa was a well-maintained, the breakfast was with a wide variety of dishes to suit all tastes. What stood out most were the national desserts; they were absolutely delightful.
Ahtal (Business Traveler)
stayed in April, 2025
Guest Score 8 out of 10
Very Good
silence
Front desk
Nurdaulet (Couple)
stayed in January, 2025
Guest Score 10 out of 10
Exceptional
Akmaral (Solo Traveler)
stayed in December, 2024
Guest Score 8 out of 10
Very Good
Everything is was good, but insignificant smell of cigarettes in a room ( seems like guests ignoring the rule of no smoking). Suggest to put labels of no smoking in the room
Zere (Solo Traveler)
stayed in November, 2024
Guest Score 6 out of 10
Pleasant
The spacious room and quite clean
Didn’t have water in the whole hotel upon my arrival till 3 am. Had to wait when the water comes for taking a shower before a sleep after a trip. Also the halls were out of light and had to use my flashlight to find my room
Temirzhan (Solo Traveler)
stayed in October, 2024
Guest Score 7 out of 10
Good
Generous and various breakfast included extraordinary 5-grain porridge and Kazakh native deserts.
Spacious room with amenities of 4-5* hotel.
Unstable Wi-Fi (virtually non-existant) totally undermined otherwise the good quality of this hotel.
King bed was not actually a single bed, rather a combination of two Twin beds which downgraded this hotel to 3*.
Mukhina (Family with young children)
stayed in October, 2024
Guest Score 10 out of 10
Exceptional
Great location, excellent customer service. There is health and beauty center in the same building, and you can combine your staying with beauty/spa/ health procedures
Olga (Family with young children)
stayed in September, 2024
Guest Score 10 out of 10
Exceptional
I think it was pretty good. Everyone could find something to one's test. I did like the willingness of stuff to satisfy any needs of the guest. ???
The non existence of a laundry room. Because it's pretty much a private matter.
Luis R. (Solo Traveler)
stayed in September, 2024
Guest Score 9 out of 10
Wonderful
Location - room was spacious and confortable.
The attention from the recepcionist ( a lady and a gentleman) was outstanding. They were really helpful and caring. Great hospitality.
Wifi too weak in the room
Ali (Couple)
stayed in August, 2024
Guest Score 9 out of 10
Wonderful
Quiet and good , clean
Some below is not comfortable
Güntekin (Business Traveler)
stayed in July, 2024
Guest Score 5 out of 10
Fair
Rooms are large and spacious
Rooms are old fashion. Wi-Fi is poor, in the room 511 Wi-Fi was completely absent.
Alexandra (Business Traveler)
stayed in June, 2024
Guest Score 3 out of 10
Poor
Location is good
Unfriendly unwelcoming reception team and waiters on breakfast…never greeting guests first, or passing by guests…uncooperative, generally untrained for hospitality business.
Independent hotels (outside of networks) could only stand out via true welcoming characters and creating positive vibe for travellers. This team in general never smiles, never greets, and leaves the feeling the you disturb them by coming over.
Never-working internet in 21 century is simply no-go.
absence of heating with 2*C outside, (air conditioning preprogrammed and blocked in the most bizarre way),
lack of any consistency in room cleaning standards including vacuume cleaning in some rooms after midnight - just adds up…
The hotel in general needs renergized leadership and reshuffle to get on a positive side of hospitality business.
Jan (Business Traveler)
stayed in April, 2024
Guest Score 7 out of 10
Good
Nice big room. Good location.
Air condition in my room wasn’t working
Mikhail (Solo Traveler)
stayed in April, 2024
Guest Score 10 out of 10
Exceptional
Friendly and helpful staff, convenient location and tasty restaurant of this hotel made my stay there a true pleasure.
The room I got was clean and spacious, which I find important.
I will consider booking Jumbaktas again on my next trip to Astana
Thank you for your information!
Area information
- Astana Airport - 8.41 mi
- Khan Shatyr Entertainment Center - 0.84 mi
- Museum of the First President of the Republic of Kazakhstan - 1.85 mi
- Astana Train Station - 3.85 mi
- Stantsiya Sasykkul' - 13.85 mi
- Stantsiya Koscheku - 28.73 mi
- Stantsiya Sary-Oba - 30.45 mi
- Stantsiya Sheptykul' - 32.06 mi
- Stantsiya Bozaygyr - 32.36 mi
- Stantsiya Tastak - 35.80 mi
- Stantsiya Yerkenshilik - 56.26 mi
- Transport Tower - 0.61 mi
- Bayterek Monument - 0.96 mi
- Kenessary-Khan Monument - 1.43 mi
- Monument Otan Korgaushylar - 1.93 mi
- Memorial to S.Seyfullin - 3.27 mi
- Ak Orda Presidential Palace - 1.54 mi
- Kazakhstan Sport Palace - 2.28 mi
- Alau Ice Palace - 2.53 mi
- Central Concert Hall - 1.56 mi
- M.Gorky Russian Drama Theatre - 1.74 mi
- Kazakh Drama Theater named in honor K.Kuanyshbayev - 2.00 mi
- National opera and ballet theater of K.Bajseitova - 3.55 mi
- Kazhimukan Munaitpasov Stadium - 1.59 mi
- Astana Arena - 2.31 mi
- Mega Center Astana - 0.43 mi
- Atameken - map of Kazakhstan - 0.63 mi
- Mosque Nur-Astana - 0.94 mi
- Nur-Astana-Moschee - 0.95 mi
- Nurzhol Boulevard - 1.18 mi
- Sary-Arka - 2.16 mi
- Palace of Peace and Reconciliation - 2.26 mi
- Palace of Independence - 2.57 mi
- Polevoy Stan Sovkhoza Entuziast - 37.63 mi
- Polevoy Stan Sovkhoza Bersuatskiy - 48.15 mi
- Polevoy Stan Kolkhoza Imeni Kalinina - 50.96 mi
- Polevoy Stan Kolkhoza Parizhskaya Kommuna - 53.92 mi
- Polevoy Stan Sovkhoza Marzhankol'skiy - 55.20 mi
- Remontno-Tekhnicheskaya Masterskaya Kolkhoza Parizhskaya Kommuna - 60.96 mi
Airports Show all on map »
Attractions/Entertainment
Amusement Parks Show all on map »
Museums
Art Galleries Show all on map »
Transport
Train stations Show all on map »
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Monuments and Landmarks Show all on map »
Historical Buildings Show all on map »
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Stadiums, Arenas, and Racetracks Show all on map »
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Jumbaktas Astana Hotel
Karasakal Eribet Street 65, Astana, 010000, Kazakhstan