Experience an abundance of unparalleled facilities and features at Ibis Astana.Maintain seamless communication using the complimentary Wi-Fi at hotel.Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services. Discovering Nur-Sultan becomes even more accessible through the taxi, car hire and shuttle amenities provided at the hotel.For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out and luggage storage. At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the Ibis Astana with convenient amenities like room service and daily housekeeping at your disposal. For all your minor, last-minute requirements, the convenience stores can promptly cater to them, eliminating the need to venture out. For visitors wishing to smoke, designated smoking zones can be found. At Ibis Astana, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. A few accommodations within Ibis Astana offer unique design elements such as a balcony or terrace. Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay.In select rooms at the hotel, a refrigerator is available for those moments when it seems necessary. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries, bathrobes and towels, ensuring a comfortable stay for guests. Begin your day with a scrumptious on-site breakfast available each morning at Ibis Astana.Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.Enjoy an entertaining evening with your fellow travelers at the hotel's bar.At Ibis Astana, visitors have the option to receive groceries directly in their accommodation, ensuring outstanding comfort and simplicity when it comes to meals.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

• Free Parking
• Meeting/Banquet Facilities
• Room Service
• Safety Deposit Box
• Bar
• 24-Hour Front Desk
• Express Check-In/Check-Out
• Elevator
• Coffee shop
• Wheelchair accessible
• On-site parking
• 24-hour security
• Concierge services
• Designated Smoking Area
• Family Rooms
• Free Wi-Fi
• Off-Site parking
• Restaurant(s)
• Daily Housekeeping
• English
• French
• German
• Polish
• Russian
• Turkish

• Convenience Store
• Non-Smoking Rooms Available
• taxi service
• Shops on site
• Exterior Corridor
• Smoke alarms
• Fire extinguishers
• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• First aid kit available
• Cashless payment available
• Linens, towels and laundry washed in accordance with local authority guidelines
• Hand sanitizer in guest accommodation and key areas
• Invoices
• Access to health care professionals
• Hygiene certification
• Sterilizing equipment
• Staff trained in safety protocol
• Temperature check for guests and staff
• Free face masks
• Chinese [Mandarin]
• Grocery delivery
• Contactless check-in/out
• Food delivery
• ATM or cash withdraw on site

• Body thermometer available
• Car rental available
• CCTV security in common areas
• Daily disinfection
• Entertainment services
• Facilities for disabled guests available
• Ironing amenities
• Laundry services
• Luggage storage & lockers
• Safety chain and/or latch on doors available
• Soundproof rooms available
• Tour services
• Physical/social distancing guidelines
• Protective screen or physical barriers in appropriate areas
• Individually-wrapped food options
• Air conditioning in public area
• Heating in public area
• Alternative meal arrangement
• Allergy-free rooms available
• Cleaning products available
• Room service available
• Pets allowed (charges may apply)
• Airport shuttle (charges may apply)
• Shuttle service (charges may apply)
• Xerox/fax in business center