Diplomat Hotel And Business Center
29/1 Dinmukhamed Kunayev Street, Astana, 010000, Kazakhstan
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29/1 Dinmukhamed Kunayev Street, Astana, 010000, Kazakhstan
Located in the center of Astana City, Diplomat Hotel by AG Hotels Group features a spa center with a gym, a swimming pool and a sauna, located in the separate building across the street. Free WiFi is provided. Astana International Airport is only a 10-minute drive away. Behind a rounded, modern façade the Diplomat Hotel & Business Center offers stylish, classic-style rooms with warm colors and tall windows with panoramic views. All air-conditioned rooms include cable TV, seating area, mini-bar and complimentary bathrobe. A buffet breakfast is served every morning in the Diplomat’s restaurant. The restaurant as well offers European cuisine. The lobby bar, located on the ground floor, serves a variety of drinks, snacks and main dishes. Facilities at the Diplomat Hotel Astana include a luggage storage and concierge service. A tour desk and childcare services are also available. The meeting and banquet facilities can fit up to 250 people. The Baiterek Tower, Singing Fountain and Watergreen Boulevard are all within 1640 feet of the Diplomat Hotel & Business Center. Several shopping malls are also nearby.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Swimming Pool
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Trouser press
  • Heating
  • Fax/photocopying
  • On-site parking
  • indoor pool
  • 24-hour security
  • Accessible parking
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Massage services
  • Off-Site parking
  • Restaurant(s)
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Wine/champagne
  • Fruits
  • Kids' pool
  • Smoke alarms
  • Fire extinguishers
  • Guests can opt-out of daily cleaning service
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Invoices
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Food delivery
  • Electronic room key
  • Audible alarm
  • balcony/terrace
  • ATM or cash withdraw on site
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Soundproof rooms available
  • Spa services
  • Spa/sauna
  • Tour services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Parking available (charges may apply)
Click here to leave your opinion >>
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
The room was large and very comfortable. The staff was very friendly. The hotel is very well located.
Vsjo charascho
stayed in October, 2023
Guest Score 9 out of 10
Wonderful
Excellent location and very good breakfast!
stayed in October, 2023
Guest Score 3 out of 10
Poor
stayed in October, 2023
Guest Score 9 out of 10
Wonderful
stayed in October, 2023
Guest Score 7 out of 10
Good
Nice old school hotel with the best breakfast I ever met. Perfect view to main sight of Kazakhstan.
The bartender - I've got to situation that there left only one comfortable place near the window with a lot of uncomfortable. I was not allowed to seat there cause it was reserved "for management". why management have a priority above clients is ununderstandable. Never mind, nobody have come.( I was siting there for two hours). It was just polite disrespect from the bartender!
stayed in September, 2023
Guest Score 8 out of 10
Very Good
location and convenience, plus how the look has been maintained
stayed in September, 2023
Guest Score 3 out of 10
Poor
Only the location!
The room was dirty, floor was full of black hair. Terrible bathroom - smelly, old facilities needing to be repaired badly. Breakfast was very poor - unfresh pastries, greesy eggs, disgustingly burned coffee
stayed in September, 2023
Guest Score 3 out of 10
Poor
Great location, facilities are outdated, room is cold at night. Windows were not closing properly, could hear all the noise from traffic outside, old TV
Spa is outside in another building, very old, no lights , pool is too small and not clean. Too many people from outside
stayed in August, 2023
Guest Score 8 out of 10
Very Good
stayed in August, 2023
Guest Score 10 out of 10
Exceptional
stayed in August, 2023
Guest Score 10 out of 10
Exceptional
stayed in August, 2023
Guest Score 9 out of 10
Wonderful
The location and the views were perfect. The terrace for breakfast also had amazing views. The room was big and comfortable.
The spa is in a different building, it's not just for hotel guests and the treatments are not included, even if they said so.
stayed in August, 2023
Guest Score 4 out of 10
Disappointing
Location and 3 members of staff , and tall lad who served breakfast as rest of staff was rude.
The location of this hotel is perfect. Everything else is just wrong. We were greeted by a very cold, emotionless lady who told us that booking is for 1 person when booking was for 3. After me showing her my booking confirmation and all correspondence, she was interested only in taking money. Hotel advertised with gym, spa and swimming pool this is a lie as its in the different building behind the hotel and it's communal to anyone. Facilities of the pool changing room and sauna very dirty. At breakfast, a lady who cooks omelettes and fried eggs doesn't wear gloves or hat after she touches everything she handles your food and uses extremely a lot of oil. She can't fry eggs as yolk is all broken. The room doesn't get cleaned unless you ask for it and toilet paper you have to ask for every day. Room cards have to be programmed every day. Half of baulbs don't work, and so are wall sockets. The room should have been with a safety box, but that was just brought in later when I showed my booking, so anyone can walk away with your safety box. The carpet is filthy you cannot walk on it without getting your feet black.
stayed in August, 2023
Guest Score 4 out of 10
Disappointing
Location! The check in staff, especially Asel, was very helpful and kind!
Many things the unpleasant smell in the lobby broken phones burned or missing light bulbs the interior has not been renovated for a long time the cafeteria for breakfast was overcrowded and had few tables the pool and gym were in a separate building and were inadequate! Overall, it was a disappointment! And, it looked like they bribed somebody to get four stars!
stayed in July, 2023
Guest Score 8 out of 10
Very Good
Excellent location
Old furniture and communication
stayed in July, 2023
Guest Score 5 out of 10
Fair
Old, dusty, smelly
stayed in July, 2023
Guest Score 7 out of 10
Good
stayed in June, 2023
Guest Score 1 out of 10
Very Poor
Location
stayed in June, 2023
Guest Score 3 out of 10
Poor
stayed in May, 2023
Guest Score 8 out of 10
Very Good
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Area information

    Airports Show all on map »

    • Astana Airport - 7.72 mi

    Attractions/Entertainment

      Amusement Parks Show all on map »
      • Khan Shatyr Entertainment Center - 1.10 mi

    Museums

      Art Galleries Show all on map »
      • Museum of the First President of the Republic of Kazakhstan - 2.49 mi

    Transport

      Train stations Show all on map »
      • Astana Train Station - 4.51 mi
      • Stantsiya Sasykkul' - 14.57 mi
      • Stantsiya Koscheku - 29.45 mi
      • Stantsiya Sary-Oba - 30.18 mi
      • Stantsiya Sheptykul' - 31.36 mi
      • Stantsiya Bozaygyr - 33.10 mi
      • Stantsiya Tastak - 36.51 mi
      • Stantsiya Yerkenshilik - 56.04 mi

    Other attractions

      Monuments and Landmarks Show all on map »
      • Bayterek Monument - 0.22 mi
      • Transport Tower - 0.55 mi
      • Monument Otan Korgaushylar - 1.97 mi
      • Kenessary-Khan Monument - 2.03 mi
      • Memorial to S.Seyfullin - 3.95 mi
      Theatres Show all on map »
      • Central Concert Hall - 0.81 mi
      • M.Gorky Russian Drama Theatre - 2.41 mi
      • Kazakh Drama Theater named in honor K.Kuanyshbayev - 2.65 mi
      • National opera and ballet theater of K.Bajseitova - 4.23 mi
      Historical Buildings Show all on map »
      • Ak Orda Presidential Palace - 0.83 mi
      • Alau Ice Palace - 2.13 mi
      • Kazakhstan Sport Palace - 2.30 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Astana Arena - 1.97 mi
      • Kazhimukan Munaitpasov Stadium - 2.28 mi
      Other Show all on map »
      • Nurzhol Boulevard - 0.44 mi
      • Mosque Nur-Astana - 0.67 mi
      • Nur-Astana-Moschee - 0.68 mi
      • Mega Center Astana - 1.18 mi
      • Atameken - map of Kazakhstan - 1.33 mi
      • Palace of Peace and Reconciliation - 1.59 mi
      • Sary-Arka - 1.78 mi
      • Palace of Independence - 1.91 mi
      • Polevoy Stan Sovkhoza Entuziast - 36.98 mi
      • Polevoy Stan Sovkhoza Bersuatskiy - 47.41 mi
      • Polevoy Stan Kolkhoza Imeni Kalinina - 50.32 mi
      • Polevoy Stan Kolkhoza Parizhskaya Kommuna - 53.26 mi
      • Polevoy Stan Sovkhoza Marzhankol'skiy - 54.48 mi
      • Remontno-Tekhnicheskaya Masterskaya Kolkhoza Parizhskaya Kommuna - 60.32 mi

Diplomat Hotel And Business Center

29/1 Dinmukhamed Kunayev Street, Astana, 010000, Kazakhstan