Experience an abundance of unparalleled facilities and features at Best Western Plus Astana.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel.Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Shuttle offerings at the hotel enhance the ease of discovering Nur-Sultan.Visitors can take advantage of complimentary parking directly at the hotel. Reception services such as concierge service, express check-in or check-out and luggage storage are available to accommodate your requirements. Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours.Traveling with minimal baggage is achievable at Best Western Plus Astana, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh.Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay.Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary.The hotel maintains a completely smoke-free zone, providing a breathable atmosphere.Smoking is limited to specified smoking zones. Each accommodation at Best Western Plus Astana is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In certain rooms, the hotel offers linen service and air conditioning for guest convenience and satisfaction. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience.Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker and mini bar at your disposal.Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Begin your holiday on a high note. At Best Western Plus Astana, your mornings are greeted with a delightful, free breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel.Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Indulge in the numerous pursuits available at Best Western Plus Astana. Unwind after a long day by stopping by massage, salon, steam room, spa and sauna to rejuvenate your senses.For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

• Free Breakfast
• Free Parking
• Meeting/Banquet Facilities
• Room Service
• Safety Deposit Box
• Air Conditioning
• Bar
• 24-Hour Front Desk
• Express Check-In/Check-Out
• Elevator
• Coffee shop
• Hair dryer
• Children's playground
• Private check-in/check-out
• mini bar
• kitchenware
• 24-hour security
• Concierge services
• Designated Smoking Area
• Family Rooms
• Free Wi-Fi
• Hair/Beauty Salon
• Kitchen
• Massage services
• Off-Site parking
• Restaurant(s)
• Daily Housekeeping

• English
• Russian
• Convenience Store
• Non-Smoking Rooms Available
• Smoke alarms
• Fire extinguishers
• Guests can opt-out of daily cleaning service
• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• First aid kit available
• Cashless payment available
• Linens, towels and laundry washed in accordance with local authority guidelines
• Hand sanitizer in guest accommodation and key areas
• Invoices
• Hygiene certification
• Staff trained in safety protocol
• Temperature check for guests and staff
• Free face masks
• Ticket services
• Contactless check-in/out
• Food delivery
• balcony/terrace
• ATM or cash withdraw on site
• Body thermometer available
• CCTV security in common areas
• Currency exchange service
• Daily disinfection

• Fitness center
• Ironing amenities
• Laundry services
• Luggage storage & lockers
• Non-smoking property
• Safety chain and/or latch on doors available
• Separate shower/bathtub
• Soundproof rooms available
• Spa services
• Spa/sauna
• Toiletries provided
• Tour services
• Wake up call
• Physical/social distancing guidelines
• Protective screen or physical barriers in appropriate areas
• Individually-wrapped food options
• Air conditioning in public area
• Heating in public area
• Desk/workspace available
• Allergy-free rooms available
• Cleaning products available
• Room service available
• Airport shuttle (charges may apply)
• Shuttle service (charges may apply)
• Xerox/fax in business center