Could do with some new mattresses and pillows.

There is no AC in the room so the rooms are very hot even with a fan. Mosquitos can also easily get into the rooms and the mosquito nets over the beds had a few holes in them.

The rooms are not entirely closed off, so we had some ants and mosquitoes in our room and bed. Not uncommon compared to other places we stayed though, and can be expected for the price. Bathroom couldn't be closed off from the bedroom and one of the fans didn't work.

They wouldn't accept some of our US dollars (that we got from Cambodia) for reasons that were not clear. It seems to be a common issue at some places. No body wash or hair dryer but to be expected.

They messaged us to say the room had been booked last minute and they'd move us somewhere else for the same price We were not in the regular accommodation. But in a pretty grotty room with a very uncomfortable mattress They said that the room had been booked simultaneously.

The fitness centre isn't really much of a gym and not very usable. The mattress in our room was really firm, but got used to it. Other than that, no issues at all

The pool was full of algae, not standard maintenance. The roof was leaking, it was raining and we got wet during our sleep.

Nothing

The place has potential, just someone needs to get on it.

N/A

Unfortunately, overall our experience was not a great one. Along with the fact the hotel in general is quite run down with a fair bit of mould in the rooms and the water pressure being awful in the shower, we had a few standout issues that need to be addressed. - We thought wed booked an AC room but after double checking before we arrived we realised we hadnt. We asked if there was an AC room we could move to, which the hotel responded to to say yes and it was $15 a night (our original booking for ~$10 a night). Unfortunately we never saw this message and didnt respond, but found out when we got there they had automatically moved us to that room and charged us for it. After some back and forth we were allowed to move back to our original room but when we got there the roof was leaking on the bed and it was due to rain all night. We obviously then asked to go back to the AC room but still had to pay full price for it, even though the room wed booked was not functional. - We were told it was impossible to go the National park in a tuk tuk and you had to drive your own bike. After speaking with friends we found out this wasnt true at all, and was presumably just a ploy to get you to hire a bike from the hotel. - There seems to be a lack of communication between whoever created the menu and the kitchen staff, as they dont know what a lot of the things on the menu are. I ordered a build your own salad once and after ordering, the waitress came back to ask me what each individual item Id selected was because she wasnt sure, and I was then told some of them werent available. Id ordered a roasted tomato dressing and I was given ketchup!! Luckily I asked for sauce on the side or my salad would have come covered in ketchup! Another example was we had some friends come and meet us for drinks and we ordered some lemon drop shots.

Nothing, had a great time again.