Town Lodge Upperhill
2nd Ngong Avenue, Nairobi, Nairobi Area, Kenya
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2nd Ngong Avenue, Nairobi, Nairobi Area, Kenya
Featuring free WiFi, an outdoor pool, a fitness center and a garden, Best Western Nairobi Upper Hill is set in Nairobi’s Upperhill district, within a 5-minute walk of Upperhill Medical Center. All guest rooms at the accommodations have a seating area while some have a garden view. All units are fitted witha desk, a flat screen TV with satellite channels, telephone and electric kettle. All rooms in the property have a private bathroom that come with free toiletries and a shower. Best Western Nairobi Upper Hill features an onsite restaurant that serves a variety of European dishes. Guests can also enjoy a continental or full English/Irish breakfast. The property also has a 24-hour front desk and secured parking for its guests also a sun terrace. The nearest airport Jomo Kenyatta International Airport is within 26 minutes of the property. The accommodations offers airport shuttle services.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Business Center
  • Free Parking
  • Garden
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Babysitting/Child Services
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Trouser press
  • Fax/photocopying
  • On-site parking
  • 24-hour security
  • Accessible parking
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Restaurant(s)
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Outdoor furniture
  • Key access
  • Smoke alarms
  • Fire extinguishers
  • Guests can opt-out of daily cleaning service
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Process in place to check health of guests
  • First aid kit available
  • Cashless payment available
  • Mobile app for room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Access to health care professionals
  • Food delivery
  • Electronic room key
  • Audible alarm
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Takeout dining services available
  • Airport shuttle (charges may apply)
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in October, 2023
Guest Score 7 out of 10
Good
I chose the hotel for the location. Since I arrived without my wallet and cards (stolen in transit through Paris Charles de Gaulle) the staff were great in helping me overcome the resulting hassle.
Nothing to complain about
stayed in October, 2023
Guest Score 9 out of 10
Wonderful
Friendly staff, clean rooms and a nice pool and restaurants of the adjacent hotel.
stayed in October, 2023
Guest Score 5 out of 10
Fair
Cleanliness
Rigidity
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
Fantastic hotel, the position is ultra central, rooms are sparkling clean and comfortable, the staff is super friendly and professional, the breakfast is abundant and delicious, I fully enjoyed my stay and highly recommend it!!
stayed in October, 2023
Guest Score 8 out of 10
Very Good
Lovely staff
stayed in October, 2023
Guest Score 8 out of 10
Very Good
stayed in September, 2023
Guest Score 9 out of 10
Wonderful
stayed in September, 2023
Guest Score 8 out of 10
Very Good
Okay
Nill
stayed in September, 2023
Guest Score 8 out of 10
Very Good
The breakfast was great. The staff that prepared and served the breakfast were nice and receptive. Thanks to DOLPHINE, JULIET & a dark Chef, whose name I cant remember now. They were all wonderful people. Oh yeah, those at the reception- Melvin, John & Elizabeth were awesome, always ready to help & very professional. I can't stop without mentioning one of the drivers. Mr Paul is a very amiable man, I bonded with him easily from the time he picked me from the Airport. He showed me many nice places in Nairobi. I still communicate with him till date.
There was no bathrooms slippers in the room. The hotel should make bathroom slippers available in all the hotel rooms.
stayed in September, 2023
Guest Score 9 out of 10
Wonderful
The Garden was amazing, the restaurants were very cozy and the food was really great. And the staff is excepcional!! Very kind and always smiling.
The bathrooms door was almost broken and the laundry mislead the clothes.
stayed in September, 2023
Guest Score 10 out of 10
Exceptional
Highly recommended for both business and private stays in Nairobi. The staff in the reception are very efficient and courteous. The rooms are comfortable, light and always clean. The hotel is well located not far from the center, but in green and peaceful surroundings. With the new expressway it is just a 25 minute trip from the airport (I recommend the hotel's own drivers, they know the short cuts). The restaurants, cafes and gardens at The Fairview next door are a major bonus. I stay here often and will continue to do so.
stayed in September, 2023
Guest Score 10 out of 10
Exceptional
My wife and I thoroughly enjoyed our stay here.. All the staff are so helpful. The reception staff and managers handle everything very professionaly. The rooms are spotlessly cleaned. The breakfast serving is smooth, and the drivers and security staff are courteous. It is a pleasure to stay here and we will be back.
stayed in September, 2023
Guest Score 10 out of 10
Exceptional
stayed in September, 2023
Guest Score 6 out of 10
Pleasant
It was okay
Entrance to the hotel No air conditioning
stayed in September, 2023
Guest Score 10 out of 10
Exceptional
The staff is wonderful, the room is clean and I love the breakfast. The shared facilities with the Fairview hotel is also a huge plus. Lovely garde and pool area!
The beds are a bit small.
stayed in August, 2023
Guest Score 8 out of 10
Very Good
stayed in August, 2023
Guest Score 9 out of 10
Wonderful
stayed in August, 2023
Guest Score 9 out of 10
Wonderful
I liked the Customer service provided at check-in and check-out. The staff was very friendly, efficient and fast. They also provided express breakfast on request which made it convenient for me to have breakfast in my room before my early morning meetings.
The rooms permeate some noise from the corridors when other guests are checking in or receiving calls. However, despite this, the place is mostly quiet and calm.
stayed in August, 2023
Guest Score 9 out of 10
Wonderful
Excellent staff, very professional and helpful.
None
stayed in August, 2023
Guest Score 4 out of 10
Disappointing
We were a group of 10 people travelling in Kenya. I've set the breakfast with the reception to be ready in a certain time. some in the room, some to take away. We were 10 people, we wrote everything in the hotel's breakfast information sheet, everything was super detailed as they asked us. When the time came, nobody knew anything, we were extremely late to Masai Mara, 1h later. Then when the breakfast take away came, everything was all mixed up, with no names, we couldn't identify who was what..very bad experience in the first day of our trip with schedules to fulfill. very bad start, especially for me who was the tour leader.
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Availability from Sun, Sep 7, 2025 To Wed, Sep 10, 2025 For 1 Room (Change Search)
Room type
Max
Options
Rate
Standard King Room
Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. the double room provides a private entrance, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen tv with cable channels. the unit offers 1 bed.
2 x
Free cancellation
Free WiFi
$92.22USD
Average nightly rate
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$92.22
$92.22
$92.21
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Average nightly rate $92.22 Total (including tax) $355.00
2 x
Free cancellation
Free breakfast
Free WiFi
$100.01USD
Average nightly rate
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Monday
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$100.01
$100.01
$100.01
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Average nightly rate $100.01 Total (including tax) $384.99
  • Bath or Shower
  • Bidet
  • Body soap
  • Carpeting
  • Closet
  • Coffee/tea machine
  • Complimentary drinking water
  • Conditioner
  • Desk
  • Electric kettle
  • Fan
  • Flat-screen TV
  • Free gym access
  • Hair dryer
  • Hardwood or parquet floors
  • In-room safe box
  • Iron and ironing board
  • Key access
  • Key card access
  • Laptop safe
  • Linens
  • Non-feather pillow
  • Phone
  • Private bathroom
  • Private entrance
  • Satellite/cable channels
  • Socket near the bed
  • Sofa bed
  • Toilet
  • Toilet paper
  • Toiletries
  • Towels
  • Trash cans
  • TV
  • Wake-up service
View more >>
Family Room
The suite features carpeted floors and provides a tea and coffee maker, a wardrobe and a safe deposit box. the unit offers 2 beds.
2 x
Free cancellation
Free WiFi
$123.39USD
Average nightly rate
Book Now
Monday
Tuesday
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$123.39
$123.39
$123.38
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Average nightly rate $123.39 Total (including tax) $475.00
2 x
Free cancellation
Free breakfast
Free WiFi
$131.18USD
Average nightly rate
Book Now
Monday
Tuesday
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$131.18
$131.18
$131.19
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Average nightly rate $131.18 Total (including tax) $504.99
  • Carpeting
  • Closet
  • Coffee/tea machine
  • Desk
  • Fan
  • In-room safe box
  • Interconnecting room(s) available
  • Socket near the bed
  • Toilet paper
  • Trash cans
  • Wake-up service
View more >>

Area information

    Airports Show all on map »

    • Wilson Airport - 2.03 mi
    • Jomo Kenyatta Intl Airport - 8.18 mi

    Museums

      Art Galleries Show all on map »
      • Railway Museum - 0.82 mi
      • Karen Blixen Museum - 7.87 mi

    Other attractions

      Historical Buildings Show all on map »
      • Kenya Parliament Buildings - 0.74 mi
      Colleges and Universities Show all on map »
      • University of Nairobi - 1.24 mi
      National Parks Show all on map »
      • Nairobi National Park - 5.35 mi
      • Aberdare National Park - 61.33 mi
      Other Show all on map »
      • Kenyatta International Conference Centre - 0.86 mi
      • Kibera - 3.06 mi
      • Nairobi Giraffe Centre - 7.25 mi
      • Marimbeti - 12.17 mi
      • Muguga - 14.09 mi
      • Rukeria Demonstration Farm - 14.68 mi
      • Jacaranda Coffee Research Station - 15.20 mi
      • Limuru - 17.25 mi
      • Olepolos - 17.97 mi
      • Nairobi Falls - 18.83 mi
      • Lukenya - 18.87 mi
      • Uplands - 21.69 mi
      • Stony Athi - 23.98 mi
      • Chania Falls - 25.19 mi
      • Matathia - 25.22 mi
      • Mitubiri - 30.90 mi
      • Olorgasailie - 31.27 mi
      • Kitaru Falls - 33.03 mi
      • Fourteen Falls - 33.64 mi
      • Longonot - 36.20 mi
      • Machakos Polo Ground - 37.38 mi
      • Makuyu - 37.49 mi
      • Gituamba Experimental Farm - 37.59 mi
      • Saba Saba - 38.55 mi
      • Suswa - 40.34 mi
      • Rutherfoord Falls - 42.05 mi
      • Munyu - 43.11 mi
      • Kiharu - 46.20 mi
      • Koora - 47.60 mi
      • Singiraine - 48.15 mi
      • Kalembwani - 51.80 mi
      • Morendat - 52.35 mi
      • Karuru - 52.86 mi
      • Gura Falls - 53.70 mi
      • Karura Falls - 54.85 mi
      • Ilkek - 56.83 mi
      • Sagana Falls - 59.42 mi
      • Karatina - 60.21 mi
      • Kenyatta Polo Ground - 60.76 mi
      • Kiamachimbe - 61.20 mi
      • Haytons Falls - 61.47 mi
      • Langa Langa Racing Circuit - 61.76 mi

Town Lodge Upperhill

2nd Ngong Avenue, Nairobi, Nairobi Area, Kenya