Nairobi Serena Hotel
Kenyatta Avenue, Nairobi, Nairobi Area, 00100, Kenya
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US: +1 888-428-0763
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Address
Kenyatta Avenue, Nairobi, Nairobi Area, 00100, Kenya
In the heart of Nairobi, the extensive ground of Serena Hotel contains a fitness center and spa. Guests can relax in a lounge chair next to the outdoor pool, which is surrounded by palm trees. The elegant and spacious rooms and suites are decorated with warm colors and wood furniture. They come equipped with a TV, air-conditioning and a private bathroom. Free Wi-Fi is available. Nairobi Serena Hotel offers a fine-dining restaurant with a seasonal menu and extensive wine cellar. Guests can enjoy a variety of snack and drinks at the poolside bar, or a cocktail at the Aksum Bar. The 24-hour front desk can organize concierge, limousine and baby-sitting services or make an appointment for guests at the on-site hair salon. Free private parking is also available. A shuttle is available upon request to Jomo Kenyatta Airport, only 8 miles away. The Railways Golf Course is 2 miles away and Nairobi National Park is within a 6 miles drive.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Business Center
  • Free Parking
  • Swimming Pool
  • Garden
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Children's playground
  • Trouser press
  • Packed lunches
  • Fax/photocopying
  • Snack bar
  • Wheelchair accessible
  • On-site parking
  • outdoor pool
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Free Wi-Fi
  • Hair/Beauty Salon
  • Massage services
  • Restaurant(s)
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Emergency cord in bathroom
  • Wine/champagne
  • Outdoor furniture
  • Outdoor fireplace
  • Kids' pool
  • Sun loungers or beach chairs
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Process in place to check health of guests
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Free face masks
  • Food delivery
  • Electronic room key
  • Audible alarm
  • balcony/terrace
  • Car rental available
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Lower bathroom sinks available
  • Luggage storage & lockers
  • Non-smoking property
  • Soundproof rooms available
  • Spa services
  • Spa/sauna
  • Tour services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Accessible toilet
  • Room service available
  • Takeout dining services available
  • Airport shuttle (charges may apply)
  • Shuttle service (charges may apply)
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
I recommend Serena Hotel for business meetings, where you can have productive conversations over a wonderful lunch or dinner. You can also stay in a safe and comfortable environment and exploring Nairobi and its surrounding areas there is plenty to see! I recommend visiting the National Museum, the National Gallery, and some small private galleries.
stayed in October, 2023
Guest Score 9 out of 10
Wonderful
Would have preferred a garden room as per our request at check in.
Everything was good. The beds themselves could be upgraded. The mattress must have past their best.
stayed in October, 2023
Guest Score 9 out of 10
Wonderful
stayed in October, 2023
Guest Score 9 out of 10
Wonderful
stayed in October, 2023
Guest Score 9 out of 10
Wonderful
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
stayed in October, 2023
Guest Score 9 out of 10
Wonderful
stayed in October, 2023
Guest Score 9 out of 10
Wonderful
Lovely!
stayed in October, 2023
Guest Score 9 out of 10
Wonderful
stayed in October, 2023
Guest Score 8 out of 10
Very Good
stayed in October, 2023
Guest Score 7 out of 10
Good
stayed in October, 2023
Guest Score 9 out of 10
Wonderful
Facilities are good. The gym, pool, and common area is great.
I think they centrally control room Ac temperature, which causes suffocation in the room.
stayed in September, 2023
Guest Score 10 out of 10
Exceptional
stayed in September, 2023
Guest Score 9 out of 10
Wonderful
did not have breakfast
stayed in September, 2023
Guest Score 9 out of 10
Wonderful
stayed in September, 2023
Guest Score 8 out of 10
Very Good
stayed in September, 2023
Guest Score 10 out of 10
Exceptional
The hotel was great and all the staff were friendly and helpful. It was a safe haven. It felt like home.
Nothing
stayed in September, 2023
Guest Score 9 out of 10
Wonderful
good
stayed in September, 2023
Guest Score 10 out of 10
Exceptional
stayed in September, 2023
Guest Score 9 out of 10
Wonderful
Lovely place. Staff very helpful.
Guest reviews
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Area information

    Airports Show all on map »

    • Wilson Airport - 2.66 mi
    • Jomo Kenyatta Intl Airport - 7.94 mi

    Museums

      Art Galleries Show all on map »
      • Railway Museum - 0.78 mi
      • Karen Blixen Museum - 8.58 mi

    Other attractions

      Colleges and Universities Show all on map »
      • University of Nairobi - 0.49 mi
      Historical Buildings Show all on map »
      • Kenya Parliament Buildings - 0.51 mi
      National Parks Show all on map »
      • Nairobi National Park - 5.88 mi
      • Aberdare National Park - 60.77 mi
      Other Show all on map »
      • Kenyatta International Conference Centre - 0.51 mi
      • Kibera - 3.64 mi
      • Nairobi Giraffe Centre - 8.03 mi
      • Marimbeti - 12.24 mi
      • Rukeria Demonstration Farm - 13.91 mi
      • Muguga - 14.05 mi
      • Jacaranda Coffee Research Station - 14.43 mi
      • Limuru - 17.11 mi
      • Nairobi Falls - 18.21 mi
      • Olepolos - 18.74 mi
      • Lukenya - 19.17 mi
      • Uplands - 21.41 mi
      • Stony Athi - 24.29 mi
      • Chania Falls - 24.43 mi
      • Matathia - 24.91 mi
      • Mitubiri - 30.14 mi
      • Olorgasailie - 32.01 mi
      • Kitaru Falls - 32.43 mi
      • Fourteen Falls - 32.97 mi
      • Longonot - 35.97 mi
      • Makuyu - 36.72 mi
      • Gituamba Experimental Farm - 36.92 mi
      • Machakos Polo Ground - 37.49 mi
      • Saba Saba - 37.77 mi
      • Suswa - 40.10 mi
      • Rutherfoord Falls - 41.28 mi
      • Munyu - 42.83 mi
      • Kiharu - 45.42 mi
      • Koora - 48.37 mi
      • Singiraine - 48.92 mi
      • Morendat - 52.07 mi
      • Kalembwani - 52.14 mi
      • Karuru - 52.28 mi
      • Gura Falls - 53.08 mi
      • Karura Falls - 54.23 mi
      • Ilkek - 56.52 mi
      • Sagana Falls - 58.68 mi
      • Karatina - 59.45 mi
      • Kenyatta Polo Ground - 60.43 mi
      • Kiamachimbe - 60.45 mi
      • Langa Langa Racing Circuit - 61.42 mi

Nairobi Serena Hotel

Kenyatta Avenue, Nairobi, Nairobi Area, 00100, Kenya