Queen's Hotel Chitose
5-6-1 Saiwaicho, Sapporo, Hokkaido, 066-0063, Japan
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5-6-1 Saiwaicho, Sapporo, Hokkaido, 066-0063, Japan
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with luggage storage and safety deposit boxes provided by the front desk services. For extended visits or whenever required, the laundromat and laundry service ensures your preferred travel garments remain clean and accessible.During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room.In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning.Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker, instant coffee and instant tea.Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms. Each morning at QUEEN'S HOTEL CHITOSE, a scrumptious, homemade breakfast kick-starts the day.During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour.Indulge in the numerous pursuits available at QUEEN'S HOTEL CHITOSE. Treat and spoil yourself by stopping at steam room, spa and sauna for a memorable experience.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Parking
  • Room Service
  • Safety Deposit Box
  • 24-Hour Front Desk
  • Elevator
  • Wheelchair accessible
  • On-site parking
  • vending machine
  • kitchenware
  • 24-hour security
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Hair/Beauty Salon
  • Off-Site parking
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • Japanese
  • Non-Smoking Rooms Available
  • Public Bath
  • gift/souvenir shop
  • Shops on site
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Body thermometer available
  • CCTV security in common areas
  • Daily disinfection
  • Facilities for disabled guests available
  • Hot spring
  • Laundry services
  • Luggage storage & lockers
  • Soundproof rooms available
  • Spa services
  • Spa/sauna
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Air conditioning in public area
  • Heating in public area
  • Professional cleaning services
  • Cleaning products available
  • Xerox/fax in business center
Click here to leave your opinion >>
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Convenient and clean.
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Nice room. Breakfast downstairs
Beds/ pillows very firm.
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
Great location, close to station. They offer free shuttle to the airport.
None
stayed in February, 2026
Guest Score 8 out of 10
Very Good
.
Far from station
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
The property is great value for money and has a free shuttle bus to get to the airport. The staff were very helpful and the room was comfortable.
Nothing comes to mind.
stayed in September, 2025
Guest Score 8 out of 10
Very Good
Close to a lake.
Small room.
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Location and the izakaya on the first floor. Great layout with futon and bed space for a family.
N/A
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Free parking. Spacious family room. Breakfast included. Public bath.
stayed in June, 2025
Guest Score 9 out of 10
Wonderful
Staff
stayed in May, 2025
Guest Score 8 out of 10
Very Good
Breakfast was excellent in a small traditional restaurant setting. I ordered the Japanese set which was sufficient tasty and well balanced. Hotel also offered a free shuttle service which takes about 5min to New Chitose Airport.
Nothing at this price level.
stayed in April, 2025
Guest Score 8 out of 10
Very Good
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
Great location near the train station. Lots of restaurants nearby. Shuffle service to the airport was excellent.
Western breakfast option was a strange combination.
stayed in April, 2025
Guest Score 8 out of 10
Very Good
There's shuttle bus service to tje airport. Good for a short stay if you have an early flight. 5 mins walk to Aeon Mall.
None
stayed in March, 2025
Guest Score 9 out of 10
Wonderful
One of our 'go to' hotels when needing to stay near Chitose airport. Parking right out front. Great shuttle service. Lovely little (womens) onsen on the ground floor, which is a nice bonus. Rooms are small but with comfy beds and soundproof. Walking distance to several good restaurants and fast food (and a mall).
It's great value for money...nothing not to like.
stayed in March, 2025
Guest Score 8 out of 10
Very Good
Good location . Near the Chitose Station and an authentic Japanese restaurant . The hotel has GORIRA restaurant that serves good food and beer. We enjoyed the Chitose Salmon Aquarium
none
stayed in March, 2025
Guest Score 9 out of 10
Wonderful
Everything went well. I arrived by train from airport and the hotel could easily be found a short walk from the station. Check in fast and efficient. Room was small, typical for Japan, but ver warm, clean and comfortable. Shuttle service back to airport was first class.
For the price, nothing could be faulted.
stayed in March, 2025
Guest Score 8 out of 10
Very Good
stayed in March, 2025
Guest Score 3 out of 10
Poor
The free airport shuttle service, but it is only to airport.
Mostly communication brochures are in Japanese only. This hotel appears to be catering mainly to local - do not let the name Queens Hotel deceived you. Although about 10 minutes' walk from JR station, the roads are bumpy and riddled with port holds, difficult for those with travel luggage. Although provide free drink at the lobby, twice we encountered that the coffee machine ran out of water. The restaurant at ground floor has really bad service. We had never felt more unwelcomed anywhere else in Japan. When there because we wanted to have dinner. First, we have to take off our shoe. We must order at least two drinks for each of us directly from the staff. When come to ordering for food, it is through a pad and all in Japanese. When stuck with navigating the electronic menu, we approached the staff for help, we were told Japanese menu only, and before we could open our mouth again, he walked off - this happened twice. We eventually walked off without ordering and just paying for the two drinks we have to ordered.
stayed in March, 2025
Guest Score 9 out of 10
Wonderful
a great overnight stay option. v close to the train station, and from there just a short ride to airport. they also have an am shuttle. plenty of restaurant choices nearby. i went to the local yakitori restauarnt which was excellent. good breakfast
nothing.
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Area information

    Airports Show all on map »

    • Shin Chitose - 2.28 mi
    • New Chitose Airport - 4.08 mi
    • Sapporo Okadama Airport - 24.24 mi

    Transport

      Train stations Show all on map »
      • Minami Chitose Station - 1.72 mi
      • New Chitose Airport Station - 3.05 mi
      • Tomakomai Station - 13.13 mi
      • Shin-Sapporo Station - 17.28 mi
      • Atsubetsu Station - 17.88 mi
      • Shiroshi Station - 19.86 mi
      • Toyohira Koen Station - 20.39 mi
      • Higashi Sapporo Station - 20.62 mi
      • Kikusui Station - 21.30 mi
      • Naebo Station - 21.46 mi
      • Susukino Station - 21.90 mi
      • Bus Center Mae Station - 21.93 mi
      • Odori Station - 22.09 mi
      • Sapporo Station - 22.62 mi
      • Kita-Juni-Jo Station - 23.03 mi
      • Soen Station - 23.42 mi
      • Kita-Juhachi-Jo Station - 23.44 mi
      • Kita-Nijuyo-Jo Station - 23.94 mi
      • Sakae-machi Station - 24.50 mi

    Museums

      Art Galleries Show all on map »
      • Historical Museum of Hokkaido - 17.55 mi
      • Sapporo Beer Museum - 22.20 mi
      • Sapporo JR Tower Observatory T38 - 22.54 mi
      • Hokkaido Museum of Modern Art - 22.93 mi
      • Mt. Okura Observatory - 23.97 mi

    Hospitals

      Hospitals Show all on map »
      • JR Sapporo Railway Hospital - 22.28 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Maruyama Zoo - 23.35 mi

    Other attractions

      National Parks Show all on map »
      • Takino Suzuran Hillside National Park - 14.67 mi
      • Odori Park - 22.25 mi
      • Moerenuma Park - 23.47 mi
      Rivers and Lakes Show all on map »
      • Lake Shikotsu - 17.21 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Sapporo Dome - 17.86 mi
      Monuments and Landmarks Show all on map »
      • Sapporo TV Tower - 22.07 mi
      • Sapporo Clock Tower - 22.23 mi
      Colleges and Universities Show all on map »
      • Hokkaido University Botanical Garden - 22.67 mi
      • Hokkaido University - 22.91 mi
      Other Show all on map »
      • Sapporo Artpark - 17.57 mi
      • Sapporo Convention Centre - 20.25 mi
      • Sapporo Ramen Yokocho - 21.81 mi
      • Susukino - 21.82 mi
      • Nijo Fish Market - 21.82 mi
      • Sapporo Underground Pedestrian Space - 22.02 mi
      • Sapporo Factory - 22.08 mi
      • Former Hokkaido Government Office - 22.49 mi
      • Asahiyama Kinen Koen - 22.55 mi
      • Daimaru Sapporo - 22.63 mi
      • Hokudai Botanic Garden - 22.64 mi
      • Booking.com Sapporo Office - 22.65 mi
      • North Safari Sapporo - 23.22 mi
      • Sapporo Satoland - 23.53 mi
      • Sapporo Jyogai Market - 23.84 mi

Queen's Hotel Chitose

5-6-1 Saiwaicho, Sapporo, Hokkaido, 066-0063, Japan