Mercure Hotel Sapporo
Minami 4-jo Nishi 2-chome Chuo-ku, Sapporo, Hokkaido, 064-0804, Japan
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Minami 4-jo Nishi 2-chome Chuo-ku, Sapporo, Hokkaido, 064-0804, Japan
At Mercure Sapporo, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as luggage storage.Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Mercure Sapporo. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones.Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few chosen rooms are equipped with daily newspaper, television, in-room video streaming and cable TV to ensure guest amusement.In certain rooms, the hotel offers visitors access to a refrigerator, a coffee or tea maker and mini bar.In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at Mercure Sapporo, you can always indulge in a scrumptious meal on-site.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.At Mercure Sapporo, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by visiting the massage situated precisely at the hotel.At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Meeting/Banquet Facilities
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Elevator
  • Bathtub
  • Library
  • Private check-in/check-out
  • Wheelchair accessible
  • vending machine
  • kitchenware
  • 24-hour security
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Massage services
  • Off-Site parking
  • Restaurant(s)
  • English
  • Japanese
  • Non-Smoking Rooms Available
  • Parking Available
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Access to health care professionals
  • Hygiene certification
  • Sterilizing equipment
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Chinese [Mandarin]
  • Chinese [Cantonese]
  • Food delivery
  • Body thermometer available
  • CCTV security in common areas
  • Complimentary drinking water
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Room towels provided
  • Safety chain and/or latch on doors available
  • Soundproof rooms available
  • TV & Movies/Shows
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Professional cleaning services
  • Cleaning products available
  • Parking available (charges may apply)
  • Valet parking (charges may apply)
  • Xerox/fax in business center
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Mercure Hotel Sapporo
Rates from View more information >>

Airports Show all on map »

  • Sapporo Okadama Airport - 4.45 mi
  • Shin Chitose - 23.91 mi
  • New Chitose Airport - 25.80 mi

Museums

  • Sapporo JR Tower Observatory T38 - 0.88 mi
  • Sapporo Beer Museum - 1.29 mi
  • Hokkaido Museum of Modern Art - 1.32 mi
  • Mt. Okura Observatory - 3.30 mi
  • Historical Museum of Hokkaido - 7.12 mi
Click here to leave your opinion >>
stayed in July, 2026
Guest Score 5 out of 10
Fair
The staff have no policy regarding laundry use, specifically if patients don’t remove their laundry promptly. Other properties have signs saying if your laundry is left for a long period of time unattended, the front desk will remove it, and you can retrieve it from the front desk. When I ask them to do something about laundry that someone has left for over an hour, they just told me to find another machine on another floor. Sure that’s what I need to do, but that doesn’t solve the issue for future travelers. I also need to Amazon some thing that I lost, and they were did not provide any assistance. Overall, I would say they’re not very keen on customer service, and you would get better customer service in Tokyo.
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Location is so convenient. Lots of delicious parfait and food nearby. Nestled right near the Yokocho ramen alley and within walking distance to Odori Park and Tanukikoji. The room felt nice and spacious and the staff are very helpful.
That I had to leave
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
Location was great. Right in Susukino, close to many of the main things in the area. Rooms were larger than expected. Smaller fridge than other hotels, but nothing too bad. Staff were friendly and efficient. Overall, I am very satisfied and will consider staying here again.
Just nitpicky stuff like a smaller fridge and water, small lobby...absolutely nothing that would make it bad. I really have nothing bad to say about the property.
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Good location, good gym . Great value
For the price it’s really good.
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Great location
stayed in April, 2026
Guest Score 5 out of 10
Fair
Location. Good breakfast. Employees were great!
No individual thermostat in the rooms. Different people prefer different temperature settings. Never seen that before. Also, suggest to leave the window open, it cooled the room a little bit then you can hear the crowd loudly in the early morning. Unacceptable
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
within city center, great location, near odori park
stayed in April, 2026
Guest Score 8 out of 10
Very Good
Excellent location
N/A
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
the room and bed , so spacious for 4 people , location near susukino and Mitsukoshi, staffs are nice specially the American good looking boy at the reception .
Nothing
stayed in April, 2026
Guest Score 7 out of 10
Good
Convenience stores all around
Tourist in buses. There are more hotels that are more central.
stayed in March, 2026
Guest Score 2 out of 10
Poor
Location.
Everything feel outdated.
stayed in February, 2026
Guest Score 8 out of 10
Very Good
Staff was friendly and accommodating. Location is convenient and there’s a convenience store beside the hotel.
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Room was spacious.
Laundry area waiting time is too long, hope the hotel adds more laundry machine in the future.
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Staff, check-in, check-out, location, facilities, cleanliness - all great!
None
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
It has the best location.
None.
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Location,staff
Cleaning day Glass replacement No no body lotion
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
The location was great. Closed to underground station.
stayed in December, 2025
Guest Score 8 out of 10
Very Good
Staff were amazing, no doubt about it! Location is the best!!! Bathroom is big than usual Japan bathrooms.
Please invest to a better weighing scale for luggage
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
Good location
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Good location and delicious breakfasts
None
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Area information

    Airports Show all on map »

    • Sapporo Okadama Airport - 4.45 mi
    • Shin Chitose - 23.91 mi
    • New Chitose Airport - 25.80 mi

    Transport

      Train stations Show all on map »
      • Susukino Station - 783 f
      • Odori Station - 0.34 mi
      • Bus Center Mae Station - 0.46 mi
      • Kikusui Station - 0.87 mi
      • Sapporo Station - 0.92 mi
      • Kita-Juni-Jo Station - 1.38 mi
      • Toyohira Koen Station - 1.41 mi
      • Higashi Sapporo Station - 1.48 mi
      • Naebo Station - 1.59 mi
      • Soen Station - 1.63 mi
      • Kita-Juhachi-Jo Station - 1.85 mi
      • Kita-Nijuyo-Jo Station - 2.44 mi
      • Shiroshi Station - 2.92 mi
      • Kotoni Station - 3.02 mi
      • Asabu Station - 3.80 mi
      • Sakae-machi Station - 4.01 mi
      • Atsubetsu Station - 5.50 mi
      • Shin-Sapporo Station - 6.04 mi
      • Teine Station - 7.20 mi

    Hospitals

      Hospitals Show all on map »
      • JR Sapporo Railway Hospital - 0.72 mi

    Museums

      Art Galleries Show all on map »
      • Sapporo JR Tower Observatory T38 - 0.88 mi
      • Sapporo Beer Museum - 1.29 mi
      • Hokkaido Museum of Modern Art - 1.32 mi
      • Mt. Okura Observatory - 3.30 mi
      • Historical Museum of Hokkaido - 7.12 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Maruyama Zoo - 2.45 mi

    Other attractions

      Monuments and Landmarks Show all on map »
      • Sapporo TV Tower - 0.39 mi
      • Sapporo Clock Tower - 0.50 mi
      National Parks Show all on map »
      • Odori Park - 0.44 mi
      • Shiroi Koibito Park - 4.82 mi
      • Moerenuma Park - 5.80 mi
      • Takino Suzuran Hillside National Park - 9.94 mi
      Colleges and Universities Show all on map »
      • Hokkaido University Botanical Garden - 0.87 mi
      • Hokkaido University - 1.18 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Sapporo Dome - 3.94 mi
      Other Show all on map »
      • Sapporo Ramen Yokocho - 415 f
      • Susukino - 590 f
      • Nijo Fish Market - 0.22 mi
      • Sapporo Underground Pedestrian Space - 0.22 mi
      • Former Hokkaido Government Office - 0.70 mi
      • Sapporo Factory - 0.78 mi
      • Hokudai Botanic Garden - 0.84 mi
      • Daimaru Sapporo - 0.89 mi
      • Booking.com Sapporo Office - 0.99 mi
      • Sapporo Convention Centre - 2.04 mi
      • Sapporo Jyogai Market - 2.07 mi
      • Asahiyama Kinen Koen - 2.38 mi
      • Sapporo Satoland - 5.35 mi
      • Sapporo Artpark - 7.87 mi
      • North Safari Sapporo - 10.06 mi

Mercure Hotel Sapporo

Minami 4-jo Nishi 2-chome Chuo-ku, Sapporo, Hokkaido, 064-0804, Japan