Cross Hotel Sapporo
2-23 Nishi Kita 2 Jo Chuo-ku, Sapporo, Hokkaido, 060-0002, Japan
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2-23 Nishi Kita 2 Jo Chuo-ku, Sapporo, Hokkaido, 060-0002, Japan
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.The hotel offers car hire amenities to assist you in discovering your desired offerings in Sapporo. When arriving by car, take advantage of the hotel's convenient on-site parking facilities.The hotel offers reception amenities including concierge service, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of laundry service located on the premises. The hotel's daily housekeeping ensures an excellent option for your stay.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel.Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind.In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Within specific rooms, a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea is conveniently available for your use.Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and bathrobes within a few chosen chambers.To experience refined leisure, do not miss the opportunity to drop by the executive lounge. Start your day stress-free at Cross Hotel Sapporo as breakfast is made available for you on the premises. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Throughout the day and night, guests can enjoy light refreshments with the hotel offering vending machines.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Safety Deposit Box
  • 24-Hour Front Desk
  • Elevator
  • Wheelchair accessible
  • On-site parking
  • vending machine
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Hair/Beauty Salon
  • Massage services
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • Japanese
  • Non-Smoking Rooms Available
  • Parking Available
  • Public Bath
  • gift/souvenir shop
  • Smoke alarms
  • Fire extinguishers
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Access to health care professionals
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Body thermometer available
  • Car rental available
  • CCTV security in common areas
  • Complimentary drinking water
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • On-site accessible restaurants/lounges
  • Safety chain and/or latch on doors available
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Air conditioning in public area
  • Heating in public area
  • Professional cleaning services
  • Cleaning products available
  • Parking available (charges may apply)
  • Xerox/fax in business center
Click here to leave your opinion >>
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
The hotel is in a very convenient location, within walking distance from Sapporo Station, and the breakfast buffet is awesome, with many options to choose from.
We could hear other guests stomping about and running around in the room above us.
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Staffs are pretty nice and helpful. Breakfast is great. Sauna is pretty good.
A little bit far from subway. It's not convenient when it rains heavily.
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Breakfast was great with a bit of French influence. Top floor sento and lounge was a pleasant surprise
The bed itself was not as comfy you might expect in a place of this caliber. Didn't understand the bar situation with the advertised one price hourly charge
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Great location, clean & comfortable rooms, helpful staff, reasonably-priced, free amenities and onsen.
May need to wait a while if many people are taking their cars out of the automatic underground carpark system at the same time.
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Was very pleased with the Breakfast Buffet and the Happy Hour from 3pm to 10pm
hours of Onsen need to be open all day
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
We had a great stay.
Nothing
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Clean an big rooms
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Great location in Sapporo.
Unfortunately I became ill on my first night in Sapporo and was unable to fully appreciate the hotel. I ventured to the breakfast on my last day (of 3) and still couldn't eat the amazing array of food on offer. Hopefully will return to Sapporo and the Cross Hotel to appreciate it.
stayed in June, 2026
Guest Score 6 out of 10
Pleasant
Overall good location and clean room.
Lounge close too early at 10pm, and no business desk available too. This hotel is not businessman friendly. All the coffee tables are extremely low. very bad postures for working on laptops. The King bedroom has no working desk either, my husband had to work on the bed, wall plugs are not readily accessible at couch area with coffee table, again it is not a proper desk. Take note only Queen bedrooms has writing desk, a couple will need to sacrifice sleeping space for a proper desk. Language barrier is another issue, the hotel staffs barely speaks English, there are only one or two staff who can speak good English. The rest of time we need to rely on translation tools. On 7th of June, our room aircon wasn't working, I tried to inform the front desk to request for a fan, the young lady staff looked quite offended on her facial expressions after I corrected her of my room numbers being pronounced wrongly, but she did assist to send a fan to my room though. The room aircon wasn't easy to control, at times can be extremely cold or extremely hot & stuffy, we do not understand how it works but it was tough to communicate with the front desk we decided to give up.
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Excellent location and very elegant
Nothing
stayed in June, 2026
Guest Score 7 out of 10
Good
The lounge was disappointing for the price paid.
Limited food options and hours.
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Great location. Clean. Amazing breakfast. Comfortable beds. Lots of restaurants and coffee shops in the area.
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Very Close to Sapporo station and easy 5 min walk to Airport Bus Shuttle. Great breakfast. Amazing onsen.
Paying to get in bar/loungue. They should open it up for paying customers
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Location is great. Big room and very good price
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Location, onsen, breakfast, lounge were all good. Short walk to attractions. Close to subway walkway. Easy walk to Jr station or airport bus stop.
Hotel theme colors was dark gray and black, I felt a bit scary when walking alone at the late night time (just personal problem).
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
We spent our last night in Hokkaido at Cross Hotel Sapporo, and it was a very nice experience. The location was central and very easy to reach from Sapporo Station, which made it convenient for a short stay. One of the highlights was the public bath area on the top floor, separated for ladies and gentlemen. The ladies’ bath had a beautiful view of the Sapporo TV Tower, and you could even use the tower’s clock as a timer while relaxing. The room was a little small, but totally fine for one night. For a longer stay, it might be worth upgrading to a larger room, especially if you have a lot of luggage or want to keep things more organized. We also had the buffet breakfast, which was quite good, with both Japanese and Western options. I think most people would be able to find something they enjoy.
Nothing major. The room was a bit small, but it was perfectly fine for one night.
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Very close to attractions.
They charged to go into the bar/lounge.
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
good location tasty food
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Great location
stayed in March, 2026
Guest Score 8 out of 10
Very Good
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Area information

    Airports Show all on map »

    • Sapporo Okadama Airport - 3.94 mi
    • Shin Chitose - 24.43 mi
    • New Chitose Airport - 26.32 mi

    Hospitals

      Hospitals Show all on map »
      • JR Sapporo Railway Hospital - 0.23 mi

    Transport

      Train stations Show all on map »
      • Odori Station - 0.25 mi
      • Sapporo Station - 0.33 mi
      • Bus Center Mae Station - 0.41 mi
      • Susukino Station - 0.58 mi
      • Kita-Juni-Jo Station - 0.79 mi
      • Kikusui Station - 1.09 mi
      • Soen Station - 1.21 mi
      • Kita-Juhachi-Jo Station - 1.26 mi
      • Naebo Station - 1.52 mi
      • Higashi Sapporo Station - 1.79 mi
      • Kita-Nijuyo-Jo Station - 1.85 mi
      • Toyohira Koen Station - 1.92 mi
      • Kotoni Station - 2.61 mi
      • Shiroshi Station - 3.11 mi
      • Asabu Station - 3.21 mi
      • Sakae-machi Station - 3.46 mi
      • Atsubetsu Station - 5.72 mi
      • Shin-Sapporo Station - 6.28 mi
      • Teine Station - 6.75 mi

    Museums

      Art Galleries Show all on map »
      • Sapporo JR Tower Observatory T38 - 0.29 mi
      • Sapporo Beer Museum - 0.94 mi
      • Hokkaido Museum of Modern Art - 1.19 mi
      • Mt. Okura Observatory - 3.29 mi
      • Historical Museum of Hokkaido - 7.27 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Maruyama Zoo - 2.48 mi

    Other attractions

      Monuments and Landmarks Show all on map »
      • Sapporo Clock Tower - 520 f
      • Sapporo TV Tower - 0.24 mi
      National Parks Show all on map »
      • Odori Park - 0.32 mi
      • Shiroi Koibito Park - 4.47 mi
      • Moerenuma Park - 5.43 mi
      • Takino Suzuran Hillside National Park - 10.54 mi
      Colleges and Universities Show all on map »
      • Hokkaido University Botanical Garden - 0.55 mi
      • Hokkaido University - 0.61 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Sapporo Dome - 4.45 mi
      Other Show all on map »
      • Former Hokkaido Government Office - 0.27 mi
      • Daimaru Sapporo - 0.32 mi
      • Booking.com Sapporo Office - 0.39 mi
      • Sapporo Underground Pedestrian Space - 0.43 mi
      • Sapporo Factory - 0.49 mi
      • Nijo Fish Market - 0.49 mi
      • Hokudai Botanic Garden - 0.50 mi
      • Sapporo Ramen Yokocho - 0.64 mi
      • Susukino - 0.64 mi
      • Sapporo Jyogai Market - 1.69 mi
      • Sapporo Convention Centre - 2.30 mi
      • Asahiyama Kinen Koen - 2.61 mi
      • Sapporo Satoland - 4.96 mi
      • Sapporo Artpark - 8.44 mi
      • North Safari Sapporo - 10.42 mi

Cross Hotel Sapporo

2-23 Nishi Kita 2 Jo Chuo-ku, Sapporo, Hokkaido, 060-0002, Japan