Mitsui Garden Hotel Kyoto Shinmachi Bettei
361ta Rokkaku-cho Rokkaku-sagaru Shinmachidori Nakagyo-ku, Kyoto, Kyoto, 604-8212, Japan
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Room
Room
Address
361ta Rokkaku-cho Rokkaku-sagaru Shinmachidori Nakagyo-ku, Kyoto, Kyoto, 604-8212, Japan
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Garden
- Safety Deposit Box
- Air Conditioning
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Bathtub
- Refrigerator
- Private check-in/check-out
- Wheelchair accessible
- vending machine
- kitchenware
- 24-hour security
- Designated Smoking Area
- Free Wi-Fi
- Off-Site parking
- Restaurant(s)
- Daily Housekeeping
- English
- Japanese
- Convenience Store
- Non-Smoking Rooms Available
- gift/souvenir shop
- taxi service
- Shops on site
- Smoke alarms
- Fire extinguishers
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Staff trained in safety protocol
- Temperature check for guests and staff
- Contactless check-in/out
- Body thermometer available
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Spa services
- TV & Movies/Shows
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Air conditioning in public area
- Heating in public area
- Cleaning products available
- Xerox/fax in business center
- Kid-friendly dining

















































Click here to leave your opinion >>
Yuliia (Couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Good location, very clean, friendly staff
Nothing really, everything was great
Yurie (Family with young children)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Immediately a calm, zen environment when walking into the lobby. The staff were so helpful and kind the whole time we stayed at the hotel. The included breakfast was incredible. The room was very cozy, clean and comfortable. The public bath was also a great way to wind down after a day of walking.
N/A
Delphine (Solo Traveler)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Great location in a less-touristed but still cool neighborhood. Lots of good little restaurants nearby, and great to explore the surrounding area by foot.
Nothing I didn’t like. The sento was nice but wish it had a rotemburō.
Lear (Couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Great location, amazing staff, nice-large room.
No complaints.
Zuzana (Couple)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
The staff is amazing: communicative, professional and nice. By default, their beds have duvets stuffed with feather (down-filled), but they were able to arrange a hypoallergenic replacement for me. The loby is gorgeous, with free coffee, water and hygiene products. I loved the decor and quiet, calm atmosphere. We greatly appreciated spacious room and bathroom, tea, air purifier, onsen, and coin washing machines - availability of the last two was also displayed on the TV.
Just a very minor suggestion: not being able to open a single window in the entire hotel feels claustrophobic. Once we entered the hotel, we had no access to outdoor air. Even the window in our room was locked, which was neither at a street level, nor dangerously high, so it made no sense not being able to let any air in for 4 days. Onsen has a window to the tiny garden with fresh air, but it is blocked as well.
VovaVchak (Couple)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Diego (Couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Beautiful hotel in a quiet part of Kyoto. Location is great, centered to all major tourist attractions, easy walk to plenty of restaurants and nishiki market. Hotel area is extremely quiet, the rooms were a great size for japan and very clean and comfortable. Lobby has complimentary coffee which was a great treat to start your day. Staff were very friendly and attentive. Onsen (gender specific) was a great way to relax after a long day of walking. 10 out of 10 would recommend this hotel. It was a perfect stay!
Nothing - it was a perfect stay.
Corentin (Solo Traveler)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Everything
Nothing
Anagha (Family with young children)
stayed in May, 2026
Guest Score 5 out of 10
Fair
Extremely well located. Not very far from anywhere we tried to go. Lobby is nice enough. Rooms are a good size, although a bit sparse.
Bathrooms are outdated and cramped. Windows are blocked somehow so you may feel a bit claustrophobic. We wanted to try the breakfast but it didn't seem like there were many vegetarian options. Overall, i had higher expectations because I had heard good things about the Mitsui Garden brand. And for the high price we paid too!
Mona (Solo Traveler)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Location, cleanliness
Nothing.
Phil (Couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
The staff were extremely friendly and helpful!! Their Nespresso machine was magical. The rooms were spacious and location was near some of our favorite gems.
The property was quiet and well maintained. Extremely clean and in a great location.
Eleanor (Group Traveler)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Great location, beautiful lobby area, very nice Onsen, comfortable beds and very helpful staff. Great value too.
Would absolutely stay again - Definitely recommend.
Nothing really!
Kathryn (Couple)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
The onsen facilities were great!
It was a short walk to the nearest train station
Julie (Couple)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Staff was lovely and the public bath was a rreally great bonus.
The room was quite small
Sonia (Solo Traveler)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
All great. Room and facilities were very comfortable, staff super nice and kind. There's a same day luggage delivery service to Osaka (maybe also to other locations but I haven't checked in detail) and the breakfast was fresh and delicious!
Bruce (Family with young children)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Clean and comfortable
Proximity to transportation
Lingkai (Couple)
stayed in April, 2026
Guest Score 1 out of 10
Very Poor
I rarely leave negative reviews, but my experience at this hotel was genuinely unpleasant.
First, the staff were remarkably unprofessional. Several times, I overheard them chatting and laughing among themselves while assuming that guests with foreign passports couldn’t understand Japanese. They made casual remarks about guests’ appearance and behavior – right in front of us. It was disrespectful and childish.
Second, the hotel’s non-woven tote bags – which are either complimentary or sold at a fair price in most international hotels – became an issue at checkout. We were asked to empty all our personal belongings out of the bag, and during the conversation, staff behind the counter quietly accused us of “trying to steal it” (in Japanese, again assuming we didn’t understand). No clear policy was posted, and the whole interaction was humiliating.
Finally, anyone familiar with Japanese culture will recognise the surface-level politeness that conceals a deeply discriminatory attitude. The smiles and bows are there, but the treatment feels deliberately othering.
I would not recommend this hotel to any international traveler.
Duane (Couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Location
Amazing Room/Bed
Staff was amazing
Breakfast not the best
Guy (Family with young children)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Great location, great staff
Jennifer (Couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
We LOVED the public baths, so healing and definitely helped with our tired feet and legs after all the walking we did.
Thank you for your information!
Area information
- Itami Intl Airport - 23.67 mi
- Karasuma Oike Station - 0.33 mi
- Nijojo-mae Station - 0.50 mi
- Marutamachi Station - 0.70 mi
- Kawaramachi Station - 0.74 mi
- Kyoto Shiyakusho Mae Station - 0.74 mi
- Gojo Station - 0.81 mi
- Gion Shijo Station - 0.89 mi
- Sanjo Station - 0.90 mi
- Nijo Station - 0.94 mi
- Sanjo Keihan Station - 0.98 mi
- Kiyomizu Gojo Station - 0.99 mi
- Higashiyama Station - 1.31 mi
- Kyoto Station - 1.50 mi
- Imadegawa Station - 1.63 mi
- Demachiyanagi Station - 1.82 mi
- Keage Station - 1.90 mi
- Kitano Hakubaicho Station - 2.05 mi
- Kuramaguchi Station - 2.11 mi
- Nishioji Station - 2.26 mi
- Kujo Station - 2.26 mi
- Kyoto International Manga Museum - 0.34 mi
- Kyoto National Museum - 1.46 mi
- Kyoto Aquarium - 1.40 mi
- Kyoto Municipal Zoo - 1.70 mi
- Nijo Castle - 0.73 mi
- Imperial Palace - 1.24 mi
- Gion District - 1.04 mi
- Kyoto Tower - 1.34 mi
- Maruyama Park - 1.38 mi
- Doshisha University - 1.61 mi
- Kyoto University - 1.95 mi
- Nishiki Market - 0.51 mi
- Ponto-cho - 0.80 mi
- Nishi Hongan-ji Temple - 1.05 mi
- Rokuharamitsu-ji Temple - 1.15 mi
- Yasaka Shrine - 1.26 mi
- Kodai-ji - 1.44 mi
- Shoren-in Temple - 1.50 mi
- Chion-in Temple - 1.53 mi
- Sanjusangen-do Temple - 1.54 mi
- Heian Shrine - 1.58 mi
- Umekoji-kamotsueki - 1.64 mi
- Samurai Kembu Kyoto - 1.75 mi
- Kiyomizu-dera Temple - 1.80 mi
- To-ji Temple - 1.87 mi
- Kitano Tenman-gu Shrine - 2.09 mi
- Nanzen-ji Temple - 2.11 mi
- Eikan-do Zenrin-ji - 2.25 mi
- Shimogamo Shrine - 2.36 mi
- Myoshin-ji Temple - 2.36 mi
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Mitsui Garden Hotel Kyoto Shinmachi Bettei
361ta Rokkaku-cho Rokkaku-sagaru Shinmachidori Nakagyo-ku, Kyoto, Kyoto, 604-8212, Japan