Kyoto Hotel Okura
Kawara-machi-oike Nakagyo-ku, Kyoto, Kyoto, 604-8558, Japan
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Kawara-machi-oike Nakagyo-ku, Kyoto, Kyoto, 604-8558, Japan
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Services offered by taxi, car hire and shuttle at the hotel ensure effortless exploration of Kyoto. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with concierge service, luggage storage and safety deposit boxes provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours.For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room.The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning.For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television and cable TV as a part of their stay.Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, bottled water, a coffee or tea maker, instant coffee and mini bar.It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Each morning at Hotel Okura Kyoto, a scrumptious, homemade breakfast kick-starts the day.Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site.During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.Hotel Okura Kyoto provides a superb assortment of leisure amenities for guests to enjoy.Treat and spoil yourself by stopping at massage and salon for a memorable experience.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Elevator
  • Coffee shop
  • Bathtub
  • Refrigerator
  • bathrobes
  • Chapel/shrine
  • Heating
  • Wheelchair accessible
  • On-site parking
  • shuttle service
  • 24-hour security
  • Concierge services
  • Daily Newspaper
  • Designated Smoking Area
  • Doorman
  • Family Rooms
  • Free Wi-Fi
  • Hair/Beauty Salon
  • Massage services
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • Japanese
  • Non-Smoking Rooms Available
  • Parking Available
  • gift/souvenir shop
  • taxi service
  • Shops on site
  • Electric vehicle charging station
  • Smoke alarms
  • Fire extinguishers
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Staff trained in safety protocol
  • Free face masks
  • Ticket services
  • Food delivery
  • ATM or cash withdraw on site
  • Body thermometer available
  • Car rental available
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Safety chain and/or latch on doors available
  • Tour services
  • TV & Movies/Shows
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Professional cleaning services
  • Cleaning products available
  • Room service available
  • Parking available (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in February, 2026
Guest Score 3 out of 10
Poor
I was told spa and gym would be included. It wasn’t. The concierge did not speak one word of English, Which I normally wouldn’t expect but I stayed there for the concierge assistance and sauna. They didn’t care. Also the room service food was inedible.
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
I enjoyed the western-style breakfast buffet each morning with a lovely view. The buffet included classics like pancakes, fruit but also white rice, dumplings, miso soup, and soba noodles. The location is convenient and safe-a 5 minute walk from the shops and restaurants but quiet in the evenings. In the bottom floor, there are a bunch of shops and restaurants with a direct entrance to the Kyoto Shiyakusho-mae station. My room wasn't fancy, but it was comfy. It had a good view, a big bathtub, and overall felt clean.
I'm a little mixed on the fitness center facilities-the gym was small and didn't have a lot of equipment. There was an extra fee for every visit, which was worth it for me only because I was using the sauna/hot tub also while there. Just something worth knowing for someone who wants to workout every day.
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Everything was great
Na
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Staff were friendly and helpful.
Limited TV channels. Only one English speaking channel.
stayed in February, 2026
Guest Score 6 out of 10
Pleasant
Nice breakfast. Very convenient location. Big shopping close by.
Small rooms. rigid people. Gym needs to be paid everyday
stayed in January, 2026
Guest Score 1 out of 10
Very Poor
The staff were clearly working hard and were very courteous. It’s a shame that can’t make up for an incredibly sub-par facility.
Someone either had recently been smoking in, or was currently smoking nearby, our non-smoking room. That was the final straw that forced us to check out just a few hours after checking in. But it wasn’t the only issue. Unfortunately this hotel is extremely dated. Despite spacious room pictures online, our room was so small that the bed was pushed up against the wall. The wall-to-wall carpeting will hold that cigarette smoke smell for a long time. There’s a gym, but only if you pay extra to use it. It’s well-located, but ultimately feels like a dull, giant business hotel — a huge let-down in a city with so much unique charm. This hotel needs serious improvements to bring it into this century. I can’t recommend it to anyone.
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Location (proximity to important city points like Nishiki market). Cleanliness, very courteous staff, attention to detail, the shops and cafe at Lobby and basement level, 17th floor breakfast was definitely a delight. Convenience (e.g. the 7/11 ATM downstairs or the direct connection to the subway). Staff mostly spoke some English, and if they didn't, they tried hard to meet your needs. Within 5 minutes driving to Yasaka, Kyomizu-Dera, etc shrines.
Nothing really.
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
They upgraded our room for our honeymoon and made accommodation for dinner for us it was a great experience.
Close to train lines and shopping centers
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Always a great stay!
Nothing.
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Everything! Hotel Okura is always impeccable! This was our 4th time staying there, would not stay at any other hotel.
Nothing.
stayed in November, 2025
Guest Score 8 out of 10
Very Good
Concierge Rai was outstanding
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Old school, classic hotel.
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
The service, location, building, lobby, and restaurants are all excellent.
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Location was great. Staff was amazing.
Wasn’t clear the type of room I booked. Had 2 twin beds instead of 1 queen/king.
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Location was perfect! The staff was very friendly and helpful. Breakfast was great and for different tastes. Room was clean and comfortable.
The hotel had many amenities that unfortunately we discovered at the end.
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Beautiful hotel with highly professional staff. Wonderful breakfast restaurants. Breakfast buffet is on the top floor providing a beautiful view of Kyoto. At the City Hall train station so easy to get around by train.
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Gorgeous hotel centrally located
Nothing
stayed in September, 2025
Guest Score 5 out of 10
Fair
location. big room.
Wifi speed is extremely slow. The slowest speed I experienced in Japan. It is slower than my LTE speed.
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
top value
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Area information

    Airports Show all on map »

    • Itami Intl Airport - 24.44 mi

    Transport

      Train stations Show all on map »
      • Kyoto Shiyakusho Mae Station - 346 f
      • Sanjo Station - 0.24 mi
      • Sanjo Keihan Station - 0.30 mi
      • Kawaramachi Station - 0.55 mi
      • Karasuma Oike Station - 0.56 mi
      • Gion Shijo Station - 0.56 mi
      • Higashiyama Station - 0.60 mi
      • Marutamachi Station - 0.65 mi
      • Nijojo-mae Station - 1.07 mi
      • Kiyomizu Gojo Station - 1.08 mi
      • Keage Station - 1.21 mi
      • Demachiyanagi Station - 1.25 mi
      • Gojo Station - 1.27 mi
      • Imadegawa Station - 1.40 mi
      • Nijo Station - 1.59 mi
      • Kuramaguchi Station - 1.85 mi
      • Kujoyama Station - 1.91 mi
      • Kyoto Station - 1.95 mi
      • Kitaoji Station - 2.38 mi
      • Kitano Hakubaicho Station - 2.44 mi

    Museums

      Art Galleries Show all on map »
      • Kyoto International Manga Museum - 0.54 mi
      • Kyoto National Museum - 1.51 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Kyoto Municipal Zoo - 0.93 mi
      • Kyoto Aquarium - 2.05 mi

    Other attractions

      Famous Streets Show all on map »
      • Gion District - 0.70 mi
      National Parks Show all on map »
      • Maruyama Park - 0.84 mi
      Historical Buildings Show all on map »
      • Imperial Palace - 0.95 mi
      • Nijo Castle - 1.25 mi
      Colleges and Universities Show all on map »
      • Kyoto University - 1.23 mi
      • Doshisha University - 1.34 mi
      Monuments and Landmarks Show all on map »
      • Kyoto Tower - 1.77 mi
      Other Show all on map »
      • Ponto-cho - 0.38 mi
      • Nishiki Market - 0.51 mi
      • Yasaka Shrine - 0.76 mi
      • Heian Shrine - 0.79 mi
      • Shoren-in Temple - 0.84 mi
      • Chion-in Temple - 0.89 mi
      • Kodai-ji - 1.00 mi
      • Rokuharamitsu-ji Temple - 1.03 mi
      • Nanzen-ji Temple - 1.36 mi
      • Kiyomizu-dera Temple - 1.46 mi
      • Eikan-do Zenrin-ji - 1.48 mi
      • The Philosopher's Walk - 1.64 mi
      • Sanjusangen-do Temple - 1.64 mi
      • Nishi Hongan-ji Temple - 1.69 mi
      • Shimogamo Shrine - 1.84 mi
      • Umekoji-kamotsueki - 2.33 mi
      • Kitano Tenman-gu Shrine - 2.37 mi
      • Samurai Kembu Kyoto - 2.42 mi
      • To-ji Temple - 2.48 mi

Kyoto Hotel Okura

Kawara-machi-oike Nakagyo-ku, Kyoto, Kyoto, 604-8558, Japan