Kyoto Hotel Okura
Kawara-machi-oike Nakagyo-ku, Kyoto, Kyoto, 604-8558, Japan
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1 Room With 2 Adults Change Search
Room
Room
Address
Kawara-machi-oike Nakagyo-ku, Kyoto, Kyoto, 604-8558, Japan
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Elevator
- Coffee shop
- Bathtub
- Refrigerator
- bathrobes
- Chapel/shrine
- Heating
- Wheelchair accessible
- On-site parking
- shuttle service
- 24-hour security
- Concierge services
- Daily Newspaper
- Designated Smoking Area
- Doorman
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Restaurant(s)
- Daily Housekeeping
- English
- Japanese
- Non-Smoking Rooms Available
- Parking Available
- gift/souvenir shop
- taxi service
- Shops on site
- Electric vehicle charging station
- Smoke alarms
- Fire extinguishers
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Staff trained in safety protocol
- Free face masks
- Ticket services
- Food delivery
- ATM or cash withdraw on site
- Body thermometer available
- Car rental available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Room towels provided
- Safety chain and/or latch on doors available
- Tour services
- TV & Movies/Shows
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Professional cleaning services
- Cleaning products available
- Room service available
- Parking available (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining






















































Click here to leave your opinion >>
Michael (Couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Excellent in every way
Alabbas (Couple)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Clean, spacious, nice location.
Furniture is a bit old
Leila (Couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Wonderful in every way, especially for a long stay. Expectation was high when booked, but actual experience exceeded expectations. Most exceptional. . .SERVICE with smiles and willingness to help. Rooms book quickly so BOOK EARLY.
Liked everything about staying at Okura was SUPERIOR. What I didn't like was not a fault of the hotel, but transportation around the city required use of taxi most of the time. Taxi was expensive.
Kolberg (Couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Excellent location! I was also very surprised with how nice the hotel is. It genuinely feels like a 5 star hotel and the pictures don’t do it justice.
philip (Couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Everything here is perfect. I couldn’t be more happy. We are planning another trip back in November and this hotel is our only choice
We liked everything
CLIFFORD (Couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
We were happily surprised to finally able to get the eastern view on the standard room rate. We always love their fantastic breakfast.
Can't think of a thing.
Lisa (Family with young children)
stayed in April, 2026
Guest Score 5 out of 10
Fair
The family rooms were spacious, all they replenished the bathroom amenities regularly.
I will tell you that from the moment we came in, we found the staff overall were very distant and not welcoming. There was a few exceptions like the restaurant concierge. However – at the price point that we were paying, I found that they could’ve been more welcoming. Also – the pool is not available to kids under 12, the restaurant upstairs was crowded at the first thing in the morning.
Luiz (Couple)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Lovely Staff and beautiful view.
Need to change the carpets.
Theresa (Couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Mostly the staff and location
Rebecca (Family with young children)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
It was great that the hotel connected to the subway without having to go outside. Perfect since it was raining when we were there!! Additionally, we arrived early and the staff was very helpful. Also, we contacted the hotel ahead of our stay via email with a couple questions, and they were very communicative and helpful over email!
Michael (Group Traveler)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Location, its taste of elegance, convenient, great staff and good bed.
Nothing.
theresa (Family with young children)
stayed in February, 2026
Guest Score 3 out of 10
Poor
I was told spa and gym would be included. It wasn’t. The concierge did not speak one word of English,
Which I normally wouldn’t expect but I stayed there for the concierge assistance and sauna. They didn’t care. Also the room service food was inedible.
Jillian (Solo Traveler)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
I enjoyed the western-style breakfast buffet each morning with a lovely view. The buffet included classics like pancakes, fruit but also white rice, dumplings, miso soup, and soba noodles. The location is convenient and safe-a 5 minute walk from the shops and restaurants but quiet in the evenings. In the bottom floor, there are a bunch of shops and restaurants with a direct entrance to the Kyoto Shiyakusho-mae station. My room wasn't fancy, but it was comfy. It had a good view, a big bathtub, and overall felt clean.
I'm a little mixed on the fitness center facilities-the gym was small and didn't have a lot of equipment. There was an extra fee for every visit, which was worth it for me only because I was using the sauna/hot tub also while there. Just something worth knowing for someone who wants to workout every day.
Marita (Couple)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Fernandez (Solo Traveler)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Everything was great
Na
Abdallah (Family with young children)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Staff were friendly and helpful.
Limited TV channels. Only one English speaking channel.
Lamioux22 (Solo Traveler)
stayed in February, 2026
Guest Score 6 out of 10
Pleasant
Nice breakfast. Very convenient location. Big shopping close by.
Small rooms. rigid people. Gym needs to be paid everyday
Hannah (Couple)
stayed in January, 2026
Guest Score 1 out of 10
Very Poor
The staff were clearly working hard and were very courteous. It’s a shame that can’t make up for an incredibly sub-par facility.
Someone either had recently been smoking in, or was currently smoking nearby, our non-smoking room. That was the final straw that forced us to check out just a few hours after checking in.
But it wasn’t the only issue. Unfortunately this hotel is extremely dated. Despite spacious room pictures online, our room was so small that the bed was pushed up against the wall. The wall-to-wall carpeting will hold that cigarette smoke smell for a long time. There’s a gym, but only if you pay extra to use it. It’s well-located, but ultimately feels like a dull, giant business hotel — a huge let-down in a city with so much unique charm.
This hotel needs serious improvements to bring it into this century. I can’t recommend it to anyone.
Nima (Solo Traveler)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Location (proximity to important city points like Nishiki market). Cleanliness, very courteous staff, attention to detail, the shops and cafe at Lobby and basement level, 17th floor breakfast was definitely a delight. Convenience (e.g. the 7/11 ATM downstairs or the direct connection to the subway). Staff mostly spoke some English, and if they didn't, they tried hard to meet your needs. Within 5 minutes driving to Yasaka, Kyomizu-Dera, etc shrines.
Nothing really.
Beler (Couple)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
They upgraded our room for our honeymoon and made accommodation for dinner for us it was a great experience.
Close to train lines and shopping centers
Thank you for your information!
Area information
- Itami Intl Airport - 24.44 mi
- Kyoto Shiyakusho Mae Station - 346 f
- Sanjo Station - 0.24 mi
- Sanjo Keihan Station - 0.30 mi
- Kawaramachi Station - 0.55 mi
- Karasuma Oike Station - 0.56 mi
- Gion Shijo Station - 0.56 mi
- Higashiyama Station - 0.60 mi
- Marutamachi Station - 0.65 mi
- Nijojo-mae Station - 1.07 mi
- Kiyomizu Gojo Station - 1.08 mi
- Keage Station - 1.21 mi
- Demachiyanagi Station - 1.25 mi
- Gojo Station - 1.27 mi
- Imadegawa Station - 1.40 mi
- Nijo Station - 1.59 mi
- Kuramaguchi Station - 1.85 mi
- Kujoyama Station - 1.91 mi
- Kyoto Station - 1.95 mi
- Kitaoji Station - 2.38 mi
- Kitano Hakubaicho Station - 2.44 mi
- Kyoto International Manga Museum - 0.54 mi
- Kyoto National Museum - 1.51 mi
- Kyoto Municipal Zoo - 0.93 mi
- Kyoto Aquarium - 2.05 mi
- Gion District - 0.70 mi
- Maruyama Park - 0.84 mi
- Imperial Palace - 0.95 mi
- Nijo Castle - 1.25 mi
- Kyoto University - 1.23 mi
- Doshisha University - 1.34 mi
- Kyoto Tower - 1.77 mi
- Ponto-cho - 0.38 mi
- Nishiki Market - 0.51 mi
- Yasaka Shrine - 0.76 mi
- Heian Shrine - 0.79 mi
- Shoren-in Temple - 0.84 mi
- Chion-in Temple - 0.89 mi
- Kodai-ji - 1.00 mi
- Rokuharamitsu-ji Temple - 1.03 mi
- Nanzen-ji Temple - 1.36 mi
- Kiyomizu-dera Temple - 1.46 mi
- Eikan-do Zenrin-ji - 1.48 mi
- The Philosopher's Walk - 1.64 mi
- Sanjusangen-do Temple - 1.64 mi
- Nishi Hongan-ji Temple - 1.69 mi
- Shimogamo Shrine - 1.84 mi
- Umekoji-kamotsueki - 2.33 mi
- Kitano Tenman-gu Shrine - 2.37 mi
- Samurai Kembu Kyoto - 2.42 mi
- To-ji Temple - 2.48 mi
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Kyoto Hotel Okura
Kawara-machi-oike Nakagyo-ku, Kyoto, Kyoto, 604-8558, Japan