The Prince Hakone Hotel
144 Motohakone Hakone-machi Ashigarashimo-gun, Hakone, 250-0592, Japan
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144 Motohakone Hakone-machi Ashigarashimo-gun, Hakone, 250-0592, Japan
Experience an abundance of unparalleled facilities and features at The Prince Hakone Lake Ashinoko.Maintain seamless communication using the complimentary Wi-Fi at hotel.Discovering Hakone becomes even more accessible, thanks to the shuttle amenities provided at the hotel. For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, luggage storage and safety deposit boxes. At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes.During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation.Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors.For visitors wishing to smoke, designated smoking zones can be found. At The Prince Hakone Lake Ashinoko, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience.A few accommodations within The Prince Hakone Lake Ashinoko offer unique design elements such as a balcony or terrace. Certain rooms boast in-room amusement features such as television, in-room video streaming and cable TV, offering guests an enjoyable stay.In select rooms within the hotel, a refrigerator, a coffee or tea maker, instant tea and mini bar is available to cater to your requirements when desired.It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at The Prince Hakone Lake Ashinoko.Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel.At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.Enjoy an entertaining evening with your fellow travelers at the hotel's bar.At The Prince Hakone Lake Ashinoko, guests can access vending machines that provide light snacks and beverages 24 hours a day. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience.Conclude your holiday perfectly with a visit to massage, steam room, spa and sauna on your final days.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Parking
  • Garden
  • Golf Course
  • Meeting/Banquet Facilities
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Elevator
  • Coffee shop
  • Bathtub
  • Refrigerator
  • Fishing
  • Table tennis
  • Hiking
  • Heating
  • Wheelchair accessible
  • On-site parking
  • shuttle service
  • vending machine
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Doorman
  • Family Rooms
  • Free Wi-Fi
  • Massage services
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • Japanese
  • Non-Smoking Rooms Available
  • Public Bath
  • gift/souvenir shop
  • Shops on site
  • Electric vehicle charging station
  • Smoke alarms
  • Fire extinguishers
  • First aid kit available
  • Cashless payment available
  • Hand sanitizer in guest accommodation and key areas
  • Staff trained in safety protocol
  • Food delivery
  • Body thermometer available
  • CCTV security in common areas
  • Currency exchange service
  • Facilities for disabled guests available
  • Hot spring
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Room towels provided
  • Safety chain and/or latch on doors available
  • Spa services
  • Spa/sauna
  • TV & Movies/Shows
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Air conditioning in public area
  • Bicycle rental (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
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The Prince Hakone Hotel
Rates from View more information >>

Airports Show all on map »

  • Atsugi Naf - 29.97 mi
  • Oshima Airport - 35.80 mi

Museums

  • Narukawa Museum - 1.64 mi
  • Pola Museum - 3.05 mi
  • Hakone Museum of Art - 3.10 mi
  • Hakone Open-air Museum - 3.26 mi
  • Venetian Glass Museum - 3.66 mi
  • Museum of the Little Prince - 3.68 mi
  • Hakone Lalique Museum - 3.85 mi
Click here to leave your opinion >>
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
onsen, room view and the facilities were great
stayed in April, 2026
Guest Score 7 out of 10
Good
They are under staff so service was limited. Shuttle bus does not run often. Staff are courteous and accommodating. They allowed us to have early check in, and late check out with a small fee.
Limited hours of dining and most restaurants in neighborhood did not open until 10or 11am. No playground for children
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
The size of the room and confort
Nothing
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Clean and friendly
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
The lake setting . Large comfortable rooms either a few free amenities. Dinner Buffet was very good .
I would have like more options for the food in the. Breakfast buffet
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Hakone and the surrounding area is really pretty. The hotel is gorgeous and our rooms were well kept. The staff here were very nice and helpful and the hot springs and spa were a highlight. It was cool having access to the local area around it.
Here is the real kicker to me. All the shops and restaurants around the hotel all close at 4pm. To me this made the evening dining options very limited and just in general what do you do at night after 4pm. We just did the buffet restaurant and it was kind of overpriced for what it was. Even going into town to Motohakone there weren't a lot of options for restaurants there. It's just kind of weird to me for a tourist spot like this to shut down so early.
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
The hotel and location was amazing, being on the shore of Lake Ashinoko, we had beautiful views over the lake and could see the Pirate Ships sailing by. We could also see Mount Fuji when it was clear. The hotel was huge and a little confusing but beautiful. It was right next to the cable car entrance, a small shopping area and an aquarium. We used the indoor and outdoor Onsen and gave them both a 10 out 10. The shuttle bus was very handy as was the bus to and from the train at Odawara. Highly recommend.
As the Hotel was not close to any towns we were restricted to the restaurants in the hotel for dinner which were very expense, which was disappointing. We had to use the room service menu for dinner as the restaurants in the nearby town of Motohakone closed quite early.
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Everything was great Crazy location on the lake, beautiful and calm Nice staff and eveything was comfortable coming with a car We felt alone as the hotel is big and quiet and it felt cozy and comforting after long days
Shower had a bit of an old smell, didn’t bother us too much
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Had a delicious dinner at the on site French restaurant, Le Trianon. The wait staff were very friendly and accommodating. Beautiful, well appointed room with comfortable beds and stunning views.
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
The staff were very friendly and engaging. Lovely updated room, very comfortable beds and amazing views. This is a great hotel for a relaxing weekend away from city life. Perfect for a romantic weekend with someone special. Wonderful food!
The membership registration process is highly flawed if you are a foreign person living in Japan, which I am. I realize this is a problem for a limited group of people but their system won’t let you have a Japanese address and a name that isn’t Japanese (a name in Kanji is required) if your mailing address is in Japan which is stupid. But this is a Prince hotel issue overall and not one for this location in particular.
stayed in March, 2026
Guest Score 8 out of 10
Very Good
The location of this hotel is unbeatable! The view of Lake Ashinoko and Mt. Fuji was so beautiful & serene. Additionally, we were traveling by train for this trip, and we were really delighted that there was a free shuttle service to & from Odawara station.
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Oh my God! The view from this hotel is breathtaking!!! Tranquil lake is surrounding the hotel and there is a nature trek leads to a dragon shrine. Beautiful! I love they put transparent tents with light at the garden so we could keep warm sitting in the tent and chitchat, at night in the winter and stargazing.
The only thing about the hotel I am asking to change is the forbidden of tattoo wearer in their onsen. I know is a culture value but now we are in 2026 earth year! A lot has changed.
stayed in January, 2026
Guest Score 7 out of 10
Good
Decent location and clean and spacious rooms.
1. No microwave in the rooms. 2. No convenience stores nearby. 3. Always traffic congestion in last 1 km of the road leading to the hotel. 4. Mattress are too soft and cause back pain just in 2 nights.
stayed in December, 2025
Guest Score 8 out of 10
Very Good
Lovely hotel grounds. On a clear day, you will get a view of Mt Fuji from the Lake Ashi. Although the rooms are alittle dated in its decor (like in the 80s), everything is clean and well kept. Breakfast is lovely - we chose the western buffet on both days. There is also an option for a jap set breakfast, no choice just a bento. Since we had kids 10 and 12, we thought having choice would be better. The view from the annex building was awesome, overlooks the onsen and the lake too. We enjoyed our stay as the staff were helpful and professional. Free parking availiable too.
Not that we didnt like it. Just a word of caution that the location of the hotel is very remote. We drove so we were mobile, and could drive out in the evenings to find dinner etc. But its pitch dark with no street lights, you need to use high beam for longer visibility. If you do not want to drive out at night, you have to make reservations at either the western or jap restaurant ahead of time. The staff can help and will advise you.
stayed in December, 2025
Guest Score 6 out of 10
Pleasant
Unique setting
More remote than expected, the rooms are tired, simplistic and very basic. More budget than resort. The restaurant pricing is very high for buffet offerings.
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Excellent hotel, beautiful seraunding,great unsen. The staff was very polite and helpful. There is hotel shuttle from odawara. We loved it very much.
The hotel is a bit isolated,so you relying on public transportation .
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Onsen was perfect Room was perfect Food: we tried the Japanese restaurant which was very aesthetic. We preferred the Lake Side Grill in which we had our breakfasts and dinners, twice. It was an outstanding buffet and we enjoyed an appreciation gesture by the Chef.
Although the hotel is located on lake Ashinoko which is very picturistic , it is isolated and not suitable for guests arriving without a car. We could not book a taxi and had to use all sorts of transportation means- bus, cable car, etc , in order to reach the points of interest such as the Open Air Museum
stayed in November, 2025
Guest Score 7 out of 10
Good
brekfast spread could have been better. The grill restaurant served food which was average. they can drastically improve that aspect
stayed in November, 2025
Guest Score 8 out of 10
Very Good
I liked the view of Mt Fuji over the lake. I liked the onsen. I liked the buffet dinner.
Mosquitos in the room. Stains on the beautiful purple carpet in the corridor. I didn't like that you have to walk outdoors to reach the onsen and the dinner buffet.
stayed in November, 2025
Guest Score 5 out of 10
Fair
Location.
Service staff attitude. E.g 1 can only give two bottles of water at one time. But if you called the second time in 2 mins, they will give two more bottles. What’s the point ? E.g 2 - was rudely asked to move the car into parking less than a minute after dropping the luggage at the drop off point even though there was no car waiting in the drop off area. Some staff who are quite insensitive. Can be trained. But It’s not the staff. It’s the policies they are being asked to follow that needs to change.
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Area information

    Airports Show all on map »

    • Atsugi Naf - 29.97 mi
    • Oshima Airport - 35.80 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Hakoneen Aquarium - 671 f
      • Hakone Botanical Garden of Wetlands - 3.61 mi

    Museums

      Art Galleries Show all on map »
      • Narukawa Museum - 1.64 mi
      • Pola Museum - 3.05 mi
      • Hakone Museum of Art - 3.10 mi
      • Hakone Open-air Museum - 3.26 mi
      • Venetian Glass Museum - 3.66 mi
      • Museum of the Little Prince - 3.68 mi
      • Hakone Lalique Museum - 3.85 mi

    Transport

      Train stations Show all on map »
      • Togendai Station - 1.81 mi
      • Owakudani Station - 2.21 mi
      • Kowakudani Station - 3.14 mi
      • Gora Station - 3.42 mi
      • Miyanoshita Station. - 3.68 mi
      • Ohiradai Station - 4.11 mi
      • Hakone-Yumoto Station - 5.57 mi
      • Yugawara Station - 7.11 mi

    Other attractions

      Rivers and Lakes Show all on map »
      • Lake Ashi - 0.33 mi
      • Lake Yamanaka - 16.05 mi
      National Parks Show all on map »
      • Hakone Gora Park - 3.19 mi
      Shopping Center Show all on map »
      • Gotemba Premium Outlet - 6.96 mi
      Historical Buildings Show all on map »
      • Odawara Castle - 8.80 mi
      Other Show all on map »
      • Komagatake Ropeway Hakoneen - 838 f
      • Hakone Shrine - 1.18 mi
      • Onshi Hakone Park - 1.59 mi
      • Hakone Checkpoint - 1.82 mi
      • Owaku-dani Valley - 2.23 mi
      • Hakone Kowakien Yunessun - 2.76 mi
      • Chisuji Falls - 2.81 mi
      • Sengokuhara - 3.99 mi
      • Choanji Temple - 4.13 mi
      • Kintokiyama - 5.22 mi
      • Yugawara Onsen - 6.07 mi
      • Ashigara - 8.82 mi
      • Manazuru Harbor - 9.17 mi
      • Fuji Safari Park - 11.57 mi
      • Numazu-ko - 12.03 mi
      • Ajiro-ko - 12.11 mi
      • Higashi-tagonoura - 15.58 mi
      • Shuzenji Niji no Sato - 17.21 mi
      • Shuzenji Temple - 17.35 mi
      • Fuji-Hakone-Izu-kokuritsu-koen - 17.76 mi
      • Ito-ko - 18.16 mi
      • Mt. Fuji - 18.66 mi
      • Tanzawa-Oyama-kokutei-koen - 18.85 mi
      • Oshinohakkai - 19.60 mi
      • Mount Daruma - 20.18 mi
      • Yoshida Tainaijukei - 21.37 mi
      • Kitaguchiihongu Fuji Sengen Shrine - 21.48 mi
      • Funatsu tainaijukei - 21.79 mi

The Prince Hakone Hotel

144 Motohakone Hakone-machi Ashigarashimo-gun, Hakone, 250-0592, Japan