Hakone Airu
499-1 Yumoto, Hakone, 2500311, Japan
US: +1 888-428-0763
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1 Room With 2 Adults Change Search
Room
Room
Address
499-1 Yumoto, Hakone, 2500311, Japan
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Parking
- Golf Course
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- Elevator
- Coffee shop
- Hair dryer
- Refrigerator
- On-site parking
- kitchenware
- 24-hour security
- Designated Smoking Area
- Free Wi-Fi
- Massage services
- Restaurant(s)
- Daily Housekeeping
- English
- Japanese
- Nepali
- Sinhala
- Happy Hour
- Non-Smoking Rooms Available
- Public Bath
- gift/souvenir shop
- Shops on site
- Smoke alarms
- Fire extinguishers
- Guests can opt-out of daily cleaning service
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Hygiene certification
- Staff trained in safety protocol
- Temperature check for guests and staff
- balcony/terrace
- Body thermometer available
- CCTV security in common areas
- Complimentary drinking water
- Daily disinfection
- Hot spring
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Separate shower/bathtub
- Soundproof rooms available
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Cleaning products available
- Alcoholic beverages available
- Shuttle service (charges may apply)
- Valet parking (charges may apply)
- Kid-friendly dining


















































Click here to leave your opinion >>
Wing (Traveling as Couple)
stayed in October, 2023
Guest Score 9 out of 10
Wonderful
The private onset bath!
The dinner and breakfast are nice but seems scale back a lot from previous years and only can say they are acceptable but far from exceptional.
Anna (Traveling as Couple)
stayed in October, 2023
Guest Score 9 out of 10
Wonderful
Came mainly for the view and private onsen. I think it was on the pricier side but we really enjoyed our stay.
A couple of the dishes werent to my taste (overall the food was good though). Also I wish we didnt have to talk to staff to collect our outside shoes - it felt overly formal like we were putting staff out (maybe their could be cubbies in the lobby instead?).
Catherine (Traveling as Couple)
stayed in October, 2023
Guest Score 7 out of 10
Good
Very good facilities and pleasant, helpful staff. Lively bar manager!
The food was the only thing we didnt like, which was a shame, as Japan is a country with a wonderful cuisine.
Bougou (Traveling as Couple)
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
Olga (Traveling as Couple)
stayed in October, 2023
Guest Score 9 out of 10
Wonderful
Onsen was amazing with an incredible view - we enjoyed both on the terrace. The room was very comfortable and spacious, in a traditional style. You could see the signs of aging and marks on the wood work, but perhaps the owners decided to leave the original woodwork and panels in, which we actually liked. We had a great night sleep and wished we had more time to enjoy the room, as we only booked one night.
Compared to the other inns and hotels in the area we felt that it was very reasonably priced.
Staff was extremely friendly, welcoming and accommodating - they were happy to change a couple of breakfast options due to my partners food intolerance at a late notice. Overall, we had a great and memorable stay.
Nothing stands out in my memory, we had a very pleasant stay and would definitely recommend it to other travellers.
Joshua (Family with Young Children)
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
Matthew (Solo Traveler)
stayed in October, 2023
Guest Score 7 out of 10
Good
The private onsen in the room was great. Also the room and the faciliies in there was nice as well. Staff was very accomadating and helpful. If you need your luggage shipped, they will ship it for you (you still need to pay for the service).
The food served at dinner wasn't good. Every course felt somewhat lacking in taste. For example one of the dishes was a grilled salmon, but the salmon texture felt like I was eating something powdery. It was really dry. Another fish dish that came on a spoon had a lot of bones in it. Would have really liked for the staff serving it to give me a heads up.
Kevin (Traveling as Couple)
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
Minimal furniture in the room, so luggage on the floor. Difficult for older guests with knee issues.
Nigel (Traveling as Couple)
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
Fantastic facilities, marvellous food, attentive staff, beautiful outlook over the town, very quiet and relaxing
Yes, its a climb up the hill, but quite walkable.
Nick (Traveling as Couple)
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
Loved the view from the balcony, wonderful food
Chester (Traveling as Couple)
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
Very comfortable and relaxing. Service is top notch. Explained the room and its services during the check in.
Anna (Traveling as Couple)
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
amazing hotel, made us feel very special
Paul ()
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
Suzanne (Traveling as Couple)
stayed in October, 2023
Guest Score 8 out of 10
Very Good
The private bath in the room was a real highlight. The staff are all incredibly helpful - special mention to the barman Shirou who was great company!
The food was good but the standard in Japan is so high I actually wish wed had the option to eat elsewhere. The only other problem was the room lacked any really comfortable areas to lounge - not a criticism really just something to be aware of.
Igors (Traveling as Couple)
stayed in October, 2023
Guest Score 9 out of 10
Wonderful
Peggy (Traveling as Couple)
stayed in October, 2023
Guest Score 9 out of 10
Wonderful
Amazing place. Stayed here as part of our honeymoon. Loved the private onsen. Definitely worth getting if you can afford it. The Japanese breakfast and dinner option takes some getting used to if you're familiar with a Western palette, however absolutely worth a try!
Nothing!
Clarence (Traveling as Couple)
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
Anonymous (Traveling as Couple)
stayed in October, 2023
Guest Score 9 out of 10
Wonderful
Libra (Traveling as Couple)
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
Amazing mountain view from the room with private onsen
Nil
Casey-lee (Traveling as Couple)
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
Thank you for your information!
Area information
- Atsugi Naf - 25.07 mi
- Oshima Airport - 34.07 mi
- Hakone-Yumoto Station - 0.31 mi
- Ohiradai Station - 1.68 mi
- Miyanoshita Station. - 2.35 mi
- Kowakudani Station - 2.86 mi
- Gora Station - 3.35 mi
- Owakudani Station - 4.71 mi
- Yugawara Station - 5.75 mi
- Togendai Station - 6.06 mi
- Hakone Open-air Museum - 3.02 mi
- Hakone Museum of Art - 3.45 mi
- Narukawa Museum - 4.44 mi
- Pola Museum - 4.91 mi
- Venetian Glass Museum - 5.37 mi
- Museum of the Little Prince - 5.61 mi
- Hakone Lalique Museum - 5.90 mi
- Hakoneen Aquarium - 5.34 mi
- Hakone Botanical Garden of Wetlands - 5.91 mi
- Hakone Gora Park - 3.45 mi
- Odawara Castle - 3.47 mi
- Lake Ashi - 5.71 mi
- Lake Yamanaka - 18.44 mi
- Gotemba Premium Outlet - 9.54 mi
- Chisuji Falls - 2.93 mi
- Hakone Kowakien Yunessun - 3.25 mi
- Ashigara - 3.78 mi
- Hakone Shrine - 4.61 mi
- Owaku-dani Valley - 4.72 mi
- Onshi Hakone Park - 4.82 mi
- Hakone Checkpoint - 4.94 mi
- Komagatake Ropeway Hakoneen - 5.25 mi
- Choanji Temple - 5.86 mi
- Sengokuhara - 5.90 mi
- Yugawara Onsen - 6.00 mi
- Manazuru Harbor - 6.12 mi
- Kintokiyama - 6.85 mi
- Ajiro-ko - 12.42 mi
- Tanzawa-Oyama-kokutei-koen - 16.51 mi
- Fuji Safari Park - 16.55 mi
- Numazu-ko - 16.65 mi
- Nissan Technical Center - 18.08 mi
- Ito-ko - 18.16 mi
- Shuzenji Temple - 20.33 mi
- Shuzenji Niji no Sato - 20.40 mi
- Fuji Xerox Ebina - 20.53 mi
- Sony Atsugi Technology Center - 20.68 mi
- Higashi-tagonoura - 20.92 mi
- Oshinohakkai - 21.90 mi
- Enoshima - 21.91 mi
- Fuji-Hakone-Izu-kokuritsu-koen - 21.91 mi
- RICOH Technology Center - 22.72 mi
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Hakone Airu
499-1 Yumoto, Hakone, 2500311, Japan