Hakone Airu
499-1 Yumoto, Hakone, 2500311, Japan
Book online or call
US: +1 888-428-0763
View all photos in gallery
Book online now
nights
1 Room With 2 Adults Change Search
Check Rates
Room
Room
Address
499-1 Yumoto, Hakone, 2500311, Japan
Hakone Airu provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. The ryokan offers shuttle amenities to assist you in discovering your desired offerings in Hakone. When arriving by car, you'll be grateful for the on-site complimentary parking at ryokan. The ryokan offers reception amenities including luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire ryokan. Smoking is permitted solely in the specified smoking zones allocated by ryokan. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at ryokan come furnished with linen service and air conditioning, all designed with your ease in mind.Several chosen accommodations at Hakone Airu have a balcony or terrace incorporated into the room design. Selected rooms offer in-room amusement like television as a source of entertainment for guests to enjoy.Rest assured, quenching your thirst is not a concern with a refrigerator available in select accommodations.Understanding the significance of bathroom facilities in enhancing visitor contentment, ryokan offers a hair dryer and toiletries within a few chosen chambers. How about kicking off each day of your getaway with a delicious cup of coffee? At the ryokan, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at ryokan ensure that enticing and easily accessible options are constantly available.Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day, engage in the entertaining activities available at Hakone Airu. Unwind effortlessly each day by exploring the massage, conveniently situated within the ryokan.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Parking
  • Golf Course
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • Elevator
  • Coffee shop
  • Hair dryer
  • Refrigerator
  • On-site parking
  • kitchenware
  • 24-hour security
  • Designated Smoking Area
  • Free Wi-Fi
  • Massage services
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • Japanese
  • Nepali
  • Sinhala
  • Happy Hour
  • Non-Smoking Rooms Available
  • Public Bath
  • gift/souvenir shop
  • Shops on site
  • Smoke alarms
  • Fire extinguishers
  • Guests can opt-out of daily cleaning service
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Access to health care professionals
  • Hygiene certification
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • balcony/terrace
  • Body thermometer available
  • CCTV security in common areas
  • Complimentary drinking water
  • Daily disinfection
  • Hot spring
  • Luggage storage & lockers
  • Non-smoking property
  • Safety chain and/or latch on doors available
  • Separate shower/bathtub
  • Soundproof rooms available
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Air conditioning in public area
  • Heating in public area
  • Alternative meal arrangement
  • Cleaning products available
  • Alcoholic beverages available
  • Shuttle service (charges may apply)
  • Valet parking (charges may apply)
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in October, 2023
Guest Score 9 out of 10
Wonderful
The private onset bath!
The dinner and breakfast are nice but seems scale back a lot from previous years and only can say they are acceptable but far from exceptional.
stayed in October, 2023
Guest Score 9 out of 10
Wonderful
Came mainly for the view and private onsen. I think it was on the pricier side but we really enjoyed our stay.
A couple of the dishes werent to my taste (overall the food was good though). Also I wish we didnt have to talk to staff to collect our outside shoes - it felt overly formal like we were putting staff out (maybe their could be cubbies in the lobby instead?).
stayed in October, 2023
Guest Score 7 out of 10
Good
Very good facilities and pleasant, helpful staff. Lively bar manager!
The food was the only thing we didnt like, which was a shame, as Japan is a country with a wonderful cuisine.
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
stayed in October, 2023
Guest Score 9 out of 10
Wonderful
Onsen was amazing with an incredible view - we enjoyed both on the terrace. The room was very comfortable and spacious, in a traditional style. You could see the signs of aging and marks on the wood work, but perhaps the owners decided to leave the original woodwork and panels in, which we actually liked. We had a great night sleep and wished we had more time to enjoy the room, as we only booked one night. Compared to the other inns and hotels in the area we felt that it was very reasonably priced. Staff was extremely friendly, welcoming and accommodating - they were happy to change a couple of breakfast options due to my partners food intolerance at a late notice. Overall, we had a great and memorable stay.
Nothing stands out in my memory, we had a very pleasant stay and would definitely recommend it to other travellers.
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
stayed in October, 2023
Guest Score 7 out of 10
Good
The private onsen in the room was great. Also the room and the faciliies in there was nice as well. Staff was very accomadating and helpful. If you need your luggage shipped, they will ship it for you (you still need to pay for the service).
The food served at dinner wasn't good. Every course felt somewhat lacking in taste. For example one of the dishes was a grilled salmon, but the salmon texture felt like I was eating something powdery. It was really dry. Another fish dish that came on a spoon had a lot of bones in it. Would have really liked for the staff serving it to give me a heads up.
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
Minimal furniture in the room, so luggage on the floor. Difficult for older guests with knee issues.
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
Fantastic facilities, marvellous food, attentive staff, beautiful outlook over the town, very quiet and relaxing
Yes, its a climb up the hill, but quite walkable.
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
Loved the view from the balcony, wonderful food
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
Very comfortable and relaxing. Service is top notch. Explained the room and its services during the check in.
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
amazing hotel, made us feel very special
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
stayed in October, 2023
Guest Score 8 out of 10
Very Good
The private bath in the room was a real highlight. The staff are all incredibly helpful - special mention to the barman Shirou who was great company!
The food was good but the standard in Japan is so high I actually wish wed had the option to eat elsewhere. The only other problem was the room lacked any really comfortable areas to lounge - not a criticism really just something to be aware of.
stayed in October, 2023
Guest Score 9 out of 10
Wonderful
stayed in October, 2023
Guest Score 9 out of 10
Wonderful
Amazing place. Stayed here as part of our honeymoon. Loved the private onsen. Definitely worth getting if you can afford it. The Japanese breakfast and dinner option takes some getting used to if you're familiar with a Western palette, however absolutely worth a try!
Nothing!
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
stayed in October, 2023
Guest Score 9 out of 10
Wonderful
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
Amazing mountain view from the room with private onsen
Nil
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
Guest reviews
leave blank if you would like to stay anonymous
Month Year
Your email address will NOT be displayed on the site!
score 10 is the highest. If you leave it at 0 please fill the comment field below
* mandatory fields
Send your review!
Thank you for your information!

Area information

    Airports Show all on map »

    • Atsugi Naf - 25.07 mi
    • Oshima Airport - 34.07 mi

    Transport

      Train stations Show all on map »
      • Hakone-Yumoto Station - 0.31 mi
      • Ohiradai Station - 1.68 mi
      • Miyanoshita Station. - 2.35 mi
      • Kowakudani Station - 2.86 mi
      • Gora Station - 3.35 mi
      • Owakudani Station - 4.71 mi
      • Yugawara Station - 5.75 mi
      • Togendai Station - 6.06 mi

    Museums

      Art Galleries Show all on map »
      • Hakone Open-air Museum - 3.02 mi
      • Hakone Museum of Art - 3.45 mi
      • Narukawa Museum - 4.44 mi
      • Pola Museum - 4.91 mi
      • Venetian Glass Museum - 5.37 mi
      • Museum of the Little Prince - 5.61 mi
      • Hakone Lalique Museum - 5.90 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Hakoneen Aquarium - 5.34 mi
      • Hakone Botanical Garden of Wetlands - 5.91 mi

    Other attractions

      National Parks Show all on map »
      • Hakone Gora Park - 3.45 mi
      Historical Buildings Show all on map »
      • Odawara Castle - 3.47 mi
      Rivers and Lakes Show all on map »
      • Lake Ashi - 5.71 mi
      • Lake Yamanaka - 18.44 mi
      Shopping Center Show all on map »
      • Gotemba Premium Outlet - 9.54 mi
      Other Show all on map »
      • Chisuji Falls - 2.93 mi
      • Hakone Kowakien Yunessun - 3.25 mi
      • Ashigara - 3.78 mi
      • Hakone Shrine - 4.61 mi
      • Owaku-dani Valley - 4.72 mi
      • Onshi Hakone Park - 4.82 mi
      • Hakone Checkpoint - 4.94 mi
      • Komagatake Ropeway Hakoneen - 5.25 mi
      • Choanji Temple - 5.86 mi
      • Sengokuhara - 5.90 mi
      • Yugawara Onsen - 6.00 mi
      • Manazuru Harbor - 6.12 mi
      • Kintokiyama - 6.85 mi
      • Ajiro-ko - 12.42 mi
      • Tanzawa-Oyama-kokutei-koen - 16.51 mi
      • Fuji Safari Park - 16.55 mi
      • Numazu-ko - 16.65 mi
      • Nissan Technical Center - 18.08 mi
      • Ito-ko - 18.16 mi
      • Shuzenji Temple - 20.33 mi
      • Shuzenji Niji no Sato - 20.40 mi
      • Fuji Xerox Ebina - 20.53 mi
      • Sony Atsugi Technology Center - 20.68 mi
      • Higashi-tagonoura - 20.92 mi
      • Oshinohakkai - 21.90 mi
      • Enoshima - 21.91 mi
      • Fuji-Hakone-Izu-kokuritsu-koen - 21.91 mi
      • RICOH Technology Center - 22.72 mi

Hakone Airu

499-1 Yumoto, Hakone, 2500311, Japan