Sutton Hotel Hakata City
3-4-8 Hakata-ekimae Hakata-ku, Fukuoka, Hukuoka, 812-0011, Japan
Search->Hotels in Japan->Hotels in Fukuoka->Sutton Hotel Hakata City->
View all photos in gallery
Book online now
nights
1 Room With 2 Adults Change Search
Check Rates
Room
Room
Address
3-4-8 Hakata-ekimae Hakata-ku, Fukuoka, Hukuoka, 812-0011, Japan
Experience an abundance of unparalleled facilities and features at Sutton Hotel Hakata City.Maintain seamless communication using the complimentary Wi-Fi at hotel.Discovering Fukuoka becomes even more accessible, thanks to the taxi amenities provided at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as express check-in or check-out, luggage storage and safety deposit boxes. At the hotel, utilize the on-site laundromat and dry cleaning service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation.For visitors wishing to smoke, designated smoking zones can be found. At Sutton Hotel Hakata City, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Enhance your experience at hotel with the knowledge that certain rooms are equipped with blackout curtains and air conditioning for your convenience.Certain rooms offer in-room amusement features such as the television for your enjoyment. In select rooms at the hotel, a refrigerator is available for those moments when it seems necessary.It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at Sutton Hotel Hakata City. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. At Sutton Hotel Hakata City, guests can access vending machines that provide light snacks and beverages 24 hours a day. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Conclude your holiday experience perfectly by visiting massage before you depart. License Number(s): 福博保環第213006号

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Safety Deposit Box
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • vending machine
  • 24-hour security
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Hair/Beauty Salon
  • Massage services
  • Off-Site parking
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • Japanese
  • Non-Smoking Rooms Available
  • taxi service
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Access to health care professionals
  • Sterilizing equipment
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Chinese [Mandarin]
  • Chinese [Cantonese]
  • Contactless check-in/out
  • Body thermometer available
  • CCTV security in common areas
  • Daily disinfection
  • Facilities for disabled guests available
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Safety chain and/or latch on doors available
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Air conditioning in public area
  • Heating in public area
  • Cleaning products available
  • Xerox/fax in business center
View larger map
Sutton Hotel Hakata City
Rates from View more information >>

Airports Show all on map »

  • Fukuoka Airport - 1.94 mi
  • Sonderborg - 30.89 mi
  • Saga Airport - 31.08 mi
  • Kitakyushu Airport - 35.04 mi

Museums

  • Hakata Machiya Furusato-kan Folk Museum - 0.57 mi
  • Asian Art Museum - 0.85 mi
  • Genko Historical Museum - 1.45 mi
  • Fukuoka Art Museum - 2.11 mi
  • Fukuoka City Museum - 3.64 mi
Click here to leave your opinion >>
stayed in May, 2025
Guest Score 1 out of 10
Very Poor
The bathroom was large but if you showered with the door closed everything got moist because the fan didn’t work. Waste of space.
The hotel was a 10 min walk from the station - and the side hotel sign was in Japanese so unless you can read it - you would walk right past it. Unless you were on the opposite side of the street to read the English writing. The day we checked in the lady was less than friendly. She never smiled and insisted on speaking very fast Japanese. We both know she and I could speak English as she was a foreigner!!! She was rude! Lucky for her I am Canadian but I can also speak and understand Japanese. When I spoke back in English she didn’t even try. The man working along side her was friendly in more than one occasion during the stay. He would look up a smile and at least say good morning or hello. She would meet our eyes and just look away. Upon check out I purposely waited for him. He was lovely. We stayed there the 11th and 12th of May 2025. If that’s the way she greets your customers she is not doing your hotel any great service. It was a huge turn off. The hotel is very outdated. Towels are so small. The room yucata barely fits a child. Not all Japanese people are THAT small. Perhaps a choice of 2 sizes would be nice. We aren’t big people. The toilet had trouble flushing and the bathroom shower curtain is light and airy - and kept wanting to attach itself to my body. Very uncomfortable shower. Water pressure very light. Most of this we can look past. What we couldn’t look past was the terrible AWFUL horrible beds. I normally don’t comment on pillow or beds since that’s a personal choice. This time I just have to!! The floor would have been equally as hard. I had to use the extra blankets in the room to put a bit of cushion under my hips or back. We were here for 2 very uncomfortable nights. We have been travelling Japan for 2 weeks so far and this is the absolute worst stay. I wish I had really read the reviews.
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
Everything!
I want suggest 1 thing that if you have air conditioner in the room you will get 11 scores.
stayed in April, 2025
Guest Score 7 out of 10
Good
near Hakata Station
bed was not comfortable, room was hot
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Great location, not far from the station. Nice comfortable clean rooms and helpful staff.
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
Excellent location. Near to Hakata Station.
No body lotion in the room. Room size is small.
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
The hotel is close to the main station and is only 5 minutes by walk. My mother fell down when we arrived at the airport and her knee got bruised. I asked the hotel receptionist for a hand if the hotel had a wheelchair. Unfortunately, the hotel had no service but the male receptionist was very helpful. He was trying to assist my mother to the room by using the hotel trolley. My mother and I appreciate it so much. Thank you a million times! Hope to stay at this hotel again next time.
No. Everything is nice for me.
stayed in February, 2025
Guest Score 8 out of 10
Very Good
stayed in January, 2025
Guest Score 8 out of 10
Very Good
stayed in January, 2025
Guest Score 10 out of 10
Exceptional
The hotel is located in a very good location, near Hakata station, near the bus stop, very convenient to travel, there are many restaurants around, convenient to find food.
stayed in January, 2025
Guest Score 7 out of 10
Good
stayed in January, 2025
Guest Score 6 out of 10
Pleasant
Clean.
Overall is good but one thing is the air conditioner is from the hotel management. So we can’t adjust any temp. The outside temperature is good but the room is so hot. Even we try to adjust the heater.There are only low medium high. When I adjust to low. I can’t even breathe. Feel like there is no air. So uncomfortable for me. And I try to open the window. It is locked. So I feel like I can’t sleep at all. Sweating all night
stayed in December, 2024
Guest Score 5 out of 10
Fair
location for our one night stay
bed are very hard
stayed in December, 2024
Guest Score 9 out of 10
Wonderful
The hotel is conveniently located near Hakata Station and the airport, with plenty of convenience stores and restaurants nearby. You can also walk to Canal City in about 10 minutes, which is very convenient.
The hotel uses heaters in the guest rooms, which made the room uncomfortably hot at night. I couldn’t sleep well because of the heat. It would be much better if there was an air conditioning option available for better temperature control.
stayed in December, 2024
Guest Score 9 out of 10
Wonderful
Very convenient location close to Hakata Station. Spacious room with large bathroom, unusual for this price range in Japan.
The hotel controls the heating/air conditioner unit and it was very hot in the room when we arrived. But we were able to turn the unit off completely and open the window a bit, so it was fine after that.
stayed in November, 2024
Guest Score 10 out of 10
Exceptional
The hotel is a little old but remodeled like new, and the bathroom is larger than most hotels in Japan. Also, the room is large enough to open 2 big luggages.
stayed in November, 2024
Guest Score 9 out of 10
Wonderful
A great location, close to Hakata Station. Really spacious bathroom. Room size was adequate. Quiet on the 12th floor.
The beds are uncomfortable. We prefer a firm or hard mattress but for some reason these were particularly uncomfortable. The room was a bit hot and stuffy and we couldn't open the window.
stayed in November, 2024
Guest Score 9 out of 10
Wonderful
stayed in November, 2024
Guest Score 8 out of 10
Very Good
Guest reviews
leave blank if you would like to stay anonymous
Month Year
Your email address will NOT be displayed on the site!
score 10 is the highest. If you leave it at 0 please fill the comment field below
* mandatory fields
Send your review!
Thank you for your information!

Area information

    Airports Show all on map »

    • Fukuoka Airport - 1.94 mi
    • Sonderborg - 30.89 mi
    • Saga Airport - 31.08 mi
    • Kitakyushu Airport - 35.04 mi

    Museums

      Art Galleries Show all on map »
      • Hakata Machiya Furusato-kan Folk Museum - 0.57 mi
      • Asian Art Museum - 0.85 mi
      • Genko Historical Museum - 1.45 mi
      • Fukuoka Art Museum - 2.11 mi
      • Fukuoka City Museum - 3.64 mi

    Transport

      Train stations Show all on map »
      • Yoshizuka Station - 0.93 mi
      • Shin-hakata Station - 0.93 mi
      • Tenjin Station - 1.03 mi
      • Hakozaki Station - 2.30 mi
      • Kasugabaru Station - 4.69 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Fukuoka Botanical Garden - 1.77 mi

    Other attractions

      Theatres Show all on map »
      • ACROS Fukuoka Prefectural International Hall - 0.87 mi
      National Parks Show all on map »
      • Tenjin Central Park - 0.98 mi
      • Yusentei Park - 2.84 mi
      Monuments and Landmarks Show all on map »
      • Hakata Port Tower - 1.61 mi
      • Fukuoka Tower - 3.76 mi
      Historical Buildings Show all on map »
      • Fukuoka Castle - 1.91 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Heiwadai Athletic Stadium - 1.93 mi
      • Fukuoka Yahoo! Japan Dome - 3.18 mi
      Colleges and Universities Show all on map »
      • Kyushu University - 2.81 mi
      Famous Streets Show all on map »
      • Momochi District - 3.51 mi
      Other Show all on map »
      • Sumiyoshi Jinja Shrine - 811 f
      • Rakusui-en Garden - 886 f
      • Shofuku-ji Temple - 0.34 mi
      • Canal City Hakata - 0.36 mi
      • Kushida Jinja Shrine - 0.56 mi
      • Tocho-ji Temple - 0.60 mi
      • Joten-ji Temple - 0.60 mi
      • Myoraku-ji Temple - 0.67 mi
      • Hakata Riverain - 0.85 mi
      • Hakataza - 0.87 mi
      • Booking.com Fukuoka Office - 0.93 mi
      • Tenjin Underground City - 0.93 mi
      • Kego Shrine - 0.95 mi
      • Hakata-nai-ko - 1.32 mi
      • Fukuoka Kokusai Center - 1.44 mi
      • Fukuoka International Congress Center - 1.45 mi
      • Children's Science & Culture Center - 1.57 mi
      • Hirao Sanso Mountain Villa - 1.59 mi
      • Marinemesse Fukuoka - 1.65 mi
      • Port of Hakata - 1.77 mi
      • Hakozaki Jinja Shrine - 1.98 mi
      • Hakozaki-matsubara - 2.08 mi
      • Fukuoka-ko - 2.11 mi
      • Ohori Koen - 2.17 mi
      • Terumo Jinja Shrine - 2.41 mi
      • Hakata-ko - 2.82 mi
      • Hawks Town - 3.06 mi
      • Fukuoka City Disaster Prevention Center - 3.54 mi
      • Robosquare - 3.70 mi

Sutton Hotel Hakata City

3-4-8 Hakata-ekimae Hakata-ku, Fukuoka, Hukuoka, 812-0011, Japan