Hakata Excel Hotel Tokyu
4-6-7 Nakasu Hakata-ku, Fukuoka, Hukuoka, 810-0801, Japan
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1 Room With 2 Adults Change Search
Room
Room
Address
4-6-7 Nakasu Hakata-ku, Fukuoka, Hukuoka, 810-0801, Japan
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Safety Deposit Box
- 24-Hour Front Desk
- Elevator
- Wheelchair accessible
- On-site parking
- vending machine
- 24-hour security
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Off-Site parking
- Restaurant(s)
- English
- Japanese
- Korean
- Non-Smoking Rooms Available
- Parking Available
- Smoke alarms
- Fire extinguishers
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Staff trained in safety protocol
- Body thermometer available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Air conditioning in public area
- Heating in public area
- Professional cleaning services
- Cleaning products available
- Bicycle rental (charges may apply)
- Parking available (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining
Airports Show all on map »
- Fukuoka Airport - 2.61 mi
- Sonderborg - 31.19 mi
- Saga Airport - 31.39 mi
- Kitakyushu Airport - 35.38 mi
- Iki Airport - 37.24 mi
Museums
- Asian Art Museum - 825 f
- Hakata Machiya Furusato-kan Folk Museum - 0.36 mi
- Genko Historical Museum - 1.31 mi
- Fukuoka Art Museum - 1.59 mi
- Fukuoka City Museum - 3.01 mi
Click here to leave your opinion >>
Charlene (Couple)
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
Location was excellent
Very small rooms
shuyi (Couple)
stayed in October, 2026
Guest Score 8 out of 10
Very Good
Great location
Some rooms have no natural light. The windows are facing the walls of the next building.
Caroline (Group Traveler)
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
The location was convenient very near a subway station. The area was a lively and lovely place. The hotel room was well-organized and had everything we needed.
The drainage of the bathroom sink was slow.
Shiela M. (Couple)
stayed in September, 2026
Guest Score 6 out of 10
Pleasant
Location
Staff - not friendly and helpful enough to foreigners but super friendly and polite when it comes to Japanese guests
Property - not clean and has a bad smell (like dog smell) in hallways in the room (staying at 5/f).
Room amenities such as coffee, toothpaste, etc. seem to be unaccessible compared to other excel tokyu properties in tokyo.
Jeffrey T. (Solo Traveler)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Excellent location.
Everything was fine.
Cristian (Couple)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
We stayed at this hotel for 4 nights in a Superior Twin Room and it was a great experience!
+ The hotel is easy to access (metro is 3 minutes away) and its location is great, being pretty much central.
+ Our room was extremely spacious and had everything we could need from an amenities point of view. It was very clean and the beds were big and comfortable.
+ The staff was polite and helpful and spoke good English (except one incident which I'm going to mention later).
+ You have plenty of kombinis, shops and restaurants around.
+ Despite being in a very active area, the room was completely quiet and we were able to relax without any issues.
+ The hotel offers paid parking; be aware that this is not your usual parking lot but rather an elevator type parking, which means that you have to drive your car into a very narrow platform, exit and have it taken away. If you're not comfortable driving into a very narrow space, I'd recommend looking for alternatives unless you want to risk damaging your car. For me it was pretty stressful especially since I was in a rental car that I wasn't fully familiar with. Thankfully nothing was damaged
I wouldn't consider this a negative, but it was a bit stressful due to a miscommunication.
On our first night, we told the staff that we'd be renting a car for the rest of our stay and would like to pay for parking. There were no issues at the time. We paid, and they told us to simply go to the parking lot the next day, where the attendant would help us.
The next evening, when we returned to the hotel and tried to park, things got a little chaotic. The parking attendant (who unfortunately didn't speak English) kept speaking to us in Japanese and insisting that we couldn't park there. I tried using Google Translate to explain that we were hotel guests and had already paid for parking, but he continued to turn us away. I assume he thought we were just random visitors trying to use the lot rather than hotel guests.
Thankfully, my partner was with me and quickly went to the front desk to explain the situation. They eventually called the attendant and clarified everything, after which he allowed us to park. He then gave us a parking pass to use whenever we needed to leave and re-enter the lot. We had no further issues for the rest of our stay with him or the other parking attendants.
I'm not blaming the parking attendant for not speaking English because I'm visiting a foreign country, and it would be unreasonable to expect everyone to do so. However, I do think the situation could have been handled better by the front desk from the start. If we had been given a parking pass or some form of proof that we were guests who had already paid, the entire misunderstanding could have been avoided and we wouldn't have spent 15 minutes going back and forth with this.
Overall, this wasn't a major issue, and I'm not really faulting anyone. It's simply something worth keeping in mind, and perhaps the hotel could adjust its process to make these situations easier for both guests and staff in the future.
Hoang K. (Family with young children)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
The receiptionist was a lovely girl. She recommended the Motsunabe which was very delicious.
The hotel is near subway station (200m I think) and was close to Ichiran Original store and the river and the Naka food stall street.
The only drawback was: because the hotel overlook the river, there are many singers in the river park singing at night so it is a little bit noisy. If you easy sleeper this is ok. If not, they might sing until 1 or 2am in the weekend.
kathleen (Solo Traveler)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Perfect location for exploring and getting around Tokyo. Near subways, restaurants, and shopping. We were on the upper floors so very quiet. We didn’t eat there but there are excellent bakeries close by.
Ofri (Couple)
stayed in May, 2026
Guest Score 4 out of 10
Disappointing
Clean and good location.
The rooms shown in the pictures are different in reality. When we got to the hotel we noticed the room looks different from what we booked. We to ask for the room we actually booked - and they tried to explain us that is the very same room. "Room designs are changed each floor". In reality the room they pictured was the corner room in one floor which looks very different than the others. Mostly tried to "get away" with the situation and make us stop complaining. Eventually we stayed with the room we got even though we booked a room for two - it was meant to use for one person.
The most infuriating part was when they asked extra charge for switching rooms. EVEN TO THE SAME ROOM TYPE.
Not to mention that you check in and out by yourself. The staff via automatic machines. Even when you try to communicate with the staff - they don't pay much attention. Being careless.
Was very disappointing. Beware before you book a room in this hotel.
Carolyn (Couple)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
breakfast was good
ice machine for every floor
coffee for free is offered only for a limited time
vending machine shld offer cola
Carolyn (Couple)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
breakfast fare is good.
the free beverages are only offered for a short period of time. maybe you can offer free coffee daily.
location is in the midst of noise, escorts etc
Chutima (Solo Traveler)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
This is my 4th time here , I love everything here and thank you so much for room with good view as my requested , I will definitely come back for my next visit , thank you again ?
None
Michele (Family with young children)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Only stayed one night but it was a comfortable room. Nice area to walk around.
Couldn't get a taxi
Tanya (Couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
The location was very good and easy to get around. The breakfast was very good!
Rohit (Family with young children)
stayed in December, 2025
Guest Score 7 out of 10
Good
Location is right in center.
Staff at checkin tried to cheat us by giving us lower category room. I still think room we booked was not given as they were overbooked.
Liyen (Family with young children)
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
The hotel overlooks the canal and is conveniently located near a train station that is 4 stops away from the airport.
rose (Solo Traveler)
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
Excellent location, attentive staff, clean and modern
It is a large hotel but only two washing machines and only one dryer. Definitely need at least one more dryer as this was a big inconvenience waiting for one hour to use the only dryer.
Pia (Couple)
stayed in December, 2025
Guest Score 8 out of 10
Very Good
Location is tops, literally behind the 24 hr Donki! Beds were comfortable and the rooms really clean; bathroom was also very clean and I loved their soap/shampoo set. Tea kettle provided and the usual slippers and robe, which was much appreciated. Staff were courteous and helpful.
The concierge did their best to get us cabs, which was really great, but I asked for help to book a restaurant for my mom’s birthday and they never got back to me. It seems the concierge is not 24 hour.
Liane (Family with young children)
stayed in December, 2025
Guest Score 8 out of 10
Very Good
Very central location - close to the Christmas markets and illuminations, subway, convenience stores, both Hakata and Tenjin areas are walkable.
Agnes (Family with young children)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Location was excellent, walking distance to main roads and Christmas Festival. Short walk to Don Quijote and Ichiran!
One elevator was down which was slightly inconvenient. But the staff would run around trying to make things go faster. No construction noises at all.
Thank you for your information!
Area information
- Fukuoka Airport - 2.61 mi
- Sonderborg - 31.19 mi
- Saga Airport - 31.39 mi
- Kitakyushu Airport - 35.38 mi
- Iki Airport - 37.24 mi
- Asian Art Museum - 825 f
- Hakata Machiya Furusato-kan Folk Museum - 0.36 mi
- Genko Historical Museum - 1.31 mi
- Fukuoka Art Museum - 1.59 mi
- Fukuoka City Museum - 3.01 mi
- Tenjin Station - 0.41 mi
- Yoshizuka Station - 0.82 mi
- Shin-hakata Station - 0.82 mi
- Hakozaki Station - 2.30 mi
- Fukuoka Botanical Garden - 1.65 mi
- ACROS Fukuoka Prefectural International Hall - 999 f
- Tenjin Central Park - 0.46 mi
- Yusentei Park - 2.68 mi
- Hakata Port Tower - 0.88 mi
- Fukuoka Tower - 3.10 mi
- Heiwadai Athletic Stadium - 1.34 mi
- Fukuoka Yahoo! Japan Dome - 2.49 mi
- Fukuoka Castle - 1.40 mi
- Kyushu University - 2.58 mi
- Momochi District - 2.84 mi
- Hakata Riverain - 865 f
- Hakataza - 0.21 mi
- Booking.com Fukuoka Office - 0.25 mi
- Kushida Jinja Shrine - 0.30 mi
- Tenjin Underground City - 0.35 mi
- Canal City Hakata - 0.41 mi
- Kego Shrine - 0.47 mi
- Tocho-ji Temple - 0.54 mi
- Shofuku-ji Temple - 0.56 mi
- Hakata-nai-ko - 0.58 mi
- Rakusui-en Garden - 0.62 mi
- Myoraku-ji Temple - 0.64 mi
- Sumiyoshi Jinja Shrine - 0.68 mi
- Joten-ji Temple - 0.70 mi
- Fukuoka Kokusai Center - 0.75 mi
- Fukuoka International Congress Center - 0.81 mi
- Children's Science & Culture Center - 0.88 mi
- Marinemesse Fukuoka - 1.01 mi
- Port of Hakata - 1.10 mi
- Fukuoka-ko - 1.36 mi
- Ohori Koen - 1.54 mi
- Hirao Sanso Mountain Villa - 1.56 mi
- Terumo Jinja Shrine - 1.69 mi
- Hakozaki-matsubara - 1.77 mi
- Hakozaki Jinja Shrine - 1.83 mi
- Hakata-ko - 2.07 mi
- Hawks Town - 2.39 mi
- Fukuoka City Disaster Prevention Center - 2.91 mi
- Robosquare - 3.04 mi
- Atago Jinja Shrine - 4.09 mi
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Attractions/Entertainment
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Hakata Excel Hotel Tokyu
4-6-7 Nakasu Hakata-ku, Fukuoka, Hukuoka, 810-0801, Japan