Tropical Lagoon Resort
San San, Port Antonio, Portland, W.I, Jamaica
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nights
1 Room With 2 Adults Change Search
Room
Room
Address
San San, Port Antonio, Portland, W.I, Jamaica
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Parking
- Swimming Pool
- Garden
- Meeting/Banquet Facilities
- Safety Deposit Box
- Air Conditioning
- Water sports
- Fishing
- Diving
- Beachfront
- On-site parking
- outdoor pool
- Concierge services
- Massage services
- Private Beach
- Snorkeling
- Non-Smoking Rooms Available
- Pool with view
- Kids' pool
- Smoke alarms
- Fire extinguishers
- balcony/terrace
- Car rental available
- CCTV security in common areas
- Facilities for disabled guests available
- Laundry services
- Airport shuttle (charges may apply)
- Shuttle service (charges may apply)
Airports Show all on map »
- Ken Jones Aerodrome - 9.98 mi
- Norman Manley Intl Airport - 30.30 mi
- Tinson Pen Aerodrome - 31.33 mi
Click here to leave your opinion >>
Lenroy (Solo Traveler)
stayed in August, 2023
Guest Score 1 out of 10
Very Poor
Not applicable
Sabrina (Couple)
stayed in August, 2023
Guest Score 7 out of 10
Good
The scenery
Water issues
Monique (Couple)
stayed in August, 2023
Guest Score 7 out of 10
Good
Kilage (Solo Traveler)
stayed in July, 2023
Guest Score 1 out of 10
Very Poor
Nothing. This isn't a resort. @booking.com please investigate all hotels or accommodation you post on your site. You do have a big responsibility to provide what customers pay for. Nothing is what your website claims it to be. This place is ruined and has no pool, no restaurants also wifi doesn't work. Don't even get me started on the cleanliness. This is a very tired property no money has been invested in the up keep. I stayed there one night and had to leave as it was so bad. The receptionist did her best to listen to my issues but admitted there's not alot she could do. Still waiting on a refund as booking.com keeps attempting to take money from my account even through I tried to reach to them on my arrival. Think its the theme with alot properties in Jamaica the owners try squeeze the life out of the properties without any investment alot of places I've visited look very tired. Anyways enough of my ranting. Takeaway is STAY THE HELL AWAY FROM HERE.
Everything. This isn't a resort. @booking.com please investigate all hotels or accommodation you post on your site. You do have a big responsibility to provide what customers pay for. Nothing is what your website claims it to be. This place is ruined and has no pool, no restaurants also wifi, which doesn't work. Don't even get me started on the cleanliness. This is a very tired property no money has been invested in the up keep. I stayed there one night and had to leave as it was so bad. The receptionist did her best to listen to my issues but admitted there's not alot she could do. Still waiting on a refund as booking.com keeps attempting to take money from my account even through I tried to reach to them on my arrival. Think its the theme with alot properties in Jamaica the owners try squeeze the life out of the properties without any investment alot of places I've visited look very tired. Anyways enough of my ranting. Takeaway is STAY THE HELL AWAY FROM HERE.
unknown (Group Traveler)
stayed in July, 2023
Guest Score 1 out of 10
Very Poor
Location and view
It was in a state of disrepair. Their profile that was advertised was grossly misleading. Even basic needs for comfort were unavailable such as water and air conditioning in the hot summer heat. Staffs were dodging questions and rude at times when pressed for answers. However, there were attempts to correct issues which barely helped.
laughter (Couple)
stayed in July, 2023
Guest Score 8 out of 10
Very Good
Lavon (Couple)
stayed in March, 2022
Guest Score 8 out of 10
Very Good
Jo (Solo Traveler)
stayed in March, 2022
Guest Score 5 out of 10
Fair
some of the views & the vegetation
it was very much a building site in many areas . the path to the beach was mostly inaccessible there was no restaurant due to building works the swimming pool had green water so I did not use it. on going issues with the Wi-Fi
Anonymous (Couple)
stayed in February, 2022
Guest Score 10 out of 10
Exceptional
Anthony (Couple)
stayed in February, 2022
Guest Score 8 out of 10
Very Good
Kerrita (Couple)
stayed in February, 2022
Guest Score 4 out of 10
Disappointing
Location by the Blue Lagoon.
Reception staff made the best of a bad situation for guests and allowed us to check out early and get a refund.
Entire property needs to be renovated and modernized before being open to guests.
Wi-Fi did not work on property.
No food options available especially considering the price.
Anthony (Couple)
stayed in January, 2022
Guest Score 8 out of 10
Very Good
Shanae (Couple)
stayed in January, 2022
Guest Score 8 out of 10
Very Good
The Tranquility
Harrington (Couple)
stayed in January, 2022
Guest Score 7 out of 10
Good
beautiful view
Need to be updated
Avery-kai (Couple)
stayed in January, 2022
Guest Score 9 out of 10
Wonderful
It is a large picturesque property with good vehicular access with ample parking. It’s nearby major attractions, unfortunately the work on the main road for the new highway takes away from the level of accessibility.
Smith (Couple)
stayed in November, 2021
Guest Score 7 out of 10
Good
It was great . Nice and clean
I
Verified Hotel Guest (Unknown)
stayed in February, 2014
Guest Score 10 out of 10
Exceptional
Thank you for your information!
Area information
- Ken Jones Aerodrome - 9.98 mi
- Norman Manley Intl Airport - 30.30 mi
- Tinson Pen Aerodrome - 31.33 mi
- Orange Bay Station - 14.75 mi
- Windsor Castle Station - 22.74 mi
- Albany Station - 32.53 mi
- Highgate Station - 33.34 mi
- Gregory Park Station - 35.08 mi
- Troja Station - 36.00 mi
- Riversdale Station - 38.15 mi
- Grange Lane Station - 38.16 mi
- Bog Walk Station - 41.68 mi
- Hartlands Station - 42.68 mi
- Ewarton Station - 45.78 mi
- Bushy Park Station - 47.58 mi
- Old Harbour Station - 49.64 mi
- Four Paths Station - 61.64 mi
- Carder Park - 3.11 mi
- Caymanas Park - 34.07 mi
- Worthy Park - 50.22 mi
- Serge Island - 17.46 mi
- Buff Bay - 17.65 mi
- Dunns River Falls and Beach - 51.94 mi
- Ken Jones - 9.92 mi
- Manchioneal - 10.60 mi
- Great Fall - 17.54 mi
- Duckenfield - 19.56 mi
- Port Morant - 20.22 mi
- Rozelle Falls - 21.51 mi
- Belvedere - 21.60 mi
- Up Park Camp - 28.09 mi
- Tinson Pen - 31.05 mi
- Port Bustamante - 32.05 mi
- Port Royal Harbour - 34.54 mi
- Caymanas Estate - 36.75 mi
- Tulloch - 39.51 mi
- Boscobel - 41.32 mi
- Ewarton - 44.69 mi
- Moneague - 47.35 mi
- Lydford - 50.10 mi
- Bodles Agricultural Station - 52.09 mi
- Port Esquivel - 52.91 mi
- May Pen - 56.04 mi
- Llandovery - 58.52 mi
- Hayes - 59.45 mi
- Monymusk - 59.76 mi
- Portland Ridge - 59.85 mi
Airports Show all on map »
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Tropical Lagoon Resort
San San, Port Antonio, Portland, W.I, Jamaica