The Grand Port Royal Hotel Marina & Spa
Port Royal, Kingston, Saint Andrew, KINGSTON, Jamaica
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Room
Address
Port Royal, Kingston, Saint Andrew, KINGSTON, Jamaica
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Parking
- Garden
- Meeting/Banquet Facilities
- Safety Deposit Box
- Bar
- 24-Hour Front Desk
- Karaoke
- Wheelchair accessible
- On-site parking
- outdoor pool
- kitchenware
- 24-hour security
- Boating
- Designated Smoking Area
- Doorman
- Family Rooms
- Free Wi-Fi
- Private Beach
- Restaurant(s)
- Snorkeling
- Daily Housekeeping
- English
- Non-Smoking Rooms Available
- Exterior Corridor
- Smoke alarms
- Fire extinguishers
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Invoices
- Access to health care professionals
- Staff trained in safety protocol
- Free face masks
- Contactless check-in/out
- balcony/terrace
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- On-site accessible restaurants/lounges
- Safety chain and/or latch on doors available
- Soundproof rooms available
- Tennis court & equipment
- Tour services
- Protective screen or physical barriers in appropriate areas
- Cleaning products available
- Alcoholic beverages available
- Xerox/fax in business center
- Kid-friendly dining
Airports Show all on map »
- Tinson Pen Aerodrome - 3.46 mi
- Norman Manley Intl Airport - 4.03 mi
- Ken Jones Aerodrome - 26.85 mi
- Ian Fleming Intl Airport - 32.96 mi
Click here to leave your opinion >>
Taro (Solo Traveler)
stayed in April, 2026
Guest Score 4 out of 10
Disappointing
The fact that it was located on the sea front
There was construction going on all night and day with trucks dumping supplies, the hot water didn't work, they do not provide TVs or Iron, they played extrely loud music starting like 6am. I definitely messed up cause I should have checked the reviews.
Henry (Group Traveler)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
This hotel and the staff were absolutely lovely. We thoroughly enjoyed our stay. Food and drinks were great. The location is magical. A nice little getaway from the husslebof Kingston. Will definitely be returning.
I enjoyed everything ?
Narendra (Family with young children)
stayed in October, 2025
Guest Score 8 out of 10
Very Good
Decent place to accommodate my kids. The restaurant is great, and the prices are reasonable.
Camille (Group Traveler)
stayed in October, 2025
Guest Score 4 out of 10
Disappointing
The breakfast wasn’t bad. The staff was OK.
The hotel need to be upgraded very much
Oliver (Family with young children)
stayed in July, 2025
Guest Score 8 out of 10
Very Good
Nice location on the water, good food and even a pool and pickleball court.
Marie (Family with young children)
stayed in July, 2025
Guest Score 5 out of 10
Fair
I like the location of the property as it is in close proximity to the airport.
I did not like the room that was given as the view to the room walking in was facing a lot of debris. There is no desk or table in the room just a chair and fridge. the back door is not accessible to the pool area and the door is nailed shut with a gap where small animals can fit in. The TV does not work in the Wi-Fi is completely horrible. I could not even confirm my flight details from the room. I would give this room a two star because it was clean.
The breakfast options were very little, and the food was served cold .
maria (Family with young children)
stayed in June, 2025
Guest Score 8 out of 10
Very Good
The sea view was calming. It had access to boat rides The staff were amazingly attentive.
I would have liked more variety in the menu of Jamaican food options.
Stephen (Solo Traveler)
stayed in May, 2025
Guest Score 7 out of 10
Good
The location was fantastic. The next time I will join a day trip and go snorkeling. The breakfast was good, that increases the value of the stay coming closer but not quite there for the price a night. Please provide some more gluten free options! I have celiac disease and no choice in the matter of my diet. Thanks!
I had to ask for hand soap to wash my hands in the bathroom to be delivered. The staff was very nice and did so. Please make sure basic amenities are provided, especially for the price per night. A few more towels should be stocked in the rooms as well.
Angella (Group Traveler)
stayed in May, 2025
Guest Score 5 out of 10
Fair
Not sure about the breakfast. She stated that they are understaffed, hence after waiting for over an hour on day one and day two we leave without placing a breakfast order. Day three they were out of eggs beacon and muffin
They only have sussage and toast. No fruits as well.
Our room were never cleaned the entire 4 nights that we were there. We had no towels even after going to the front desk and placed a request. We had to remove our own trash. Beautiful place but poor staffing.
Nelson (Couple)
stayed in May, 2025
Guest Score 4 out of 10
Disappointing
not sure
television wasn't working and the kitchen staff was poor
Brown-Carr (Family with young children)
stayed in April, 2025
Guest Score 4 out of 10
Disappointing
The space n environment was clean and calming.
My recent stay at this property was unfortunately underwhelming due to several issues with the facilities and service. Many of the basic amenities were either non-functional or missing. For instance, the TV did not work and seemed in need of repair or an upgrade. The room phone was also down, which made it difficult to contact the front desk or obtain essential information. I had to walk to the lobby each time I needed assistance, often with no staff in sight.
The air conditioning unit was extremely noisy and likely requires maintenance. Additionally, the hair dryer did not work, and there were no hand towels, hand soap, or any basic toiletries in the bathroom to help guests freshen up. The bathroom light was also broken, making the space hard to use.
One of the most disappointing aspects was the lack of staff presence. There was no one at the front desk during my stay, and at checkout, a ground staff member casually instructed me to leave the room key on the desk and exit.
While I understand that this is not an all-inclusive resort, I believe that, given the times we're living in, greater effort should be made to improve the guest experience and maintain at least the basic standards of hospitality.
Mark (Family with young children)
stayed in April, 2025
Guest Score 8 out of 10
Very Good
I landed at the airport and stayed overnight. The stay was pleasant. Staff were very friendly.
Tim (Family with young children)
stayed in April, 2025
Guest Score 3 out of 10
Poor
The location is good.
The service for breakfast was appalling - it took half an hour to get the hot water jug refilled. The service took nearly 40 minutes after ordering.
The air conditioning unit made so much noise that it was impossible to sit on the balcony.
There were no chairs or table on the balcony - we had to ask for them to be supplied.
The lock on the 1st room didn't work. The lock on the second room had to be opened by a member of staff or we would have been locked out.
There was a 2 ft x 2ft hole in the bathroom ceiling.
There is constant "crap" music played on loudspeakers throughout the hotel all day long.
The cost of the hotel was exorbitant for the service provided - this is compared to 5 other hotels we stayed in Jamaica. We were overcharged by Booking.com compared to a direct booking with the hotel - despite a "Genius" benefit.
When we asked for a reduction for all the above, we were basically told to "get lost".
This hotel relies on the fact that it is the only one in the village - so uses that to hike the price.
Douglas (Family with young children)
stayed in March, 2025
Guest Score 8 out of 10
Very Good
Experience was awesome, value for money
Lewis (Business Traveler)
stayed in March, 2025
Guest Score 8 out of 10
Very Good
The food and the staff. Also the location. It was very quiet. That's what I needed .
They need to do a little more cobwebbing, if there's such a word. Also the head boards are outdated. Behind it was filled with dust. You MUST clean behind them two or three times a year or change them.
James (Family with young children)
stayed in March, 2025
Guest Score 5 out of 10
Fair
Location
Staff very unfriendly.
Why did I have to wait for a 3.00 check in, when it was obvious, the rooms were empty?
Lutas (Couple)
stayed in March, 2025
Guest Score 8 out of 10
Very Good
Enjoyed the karaoke Fridays, steam fish was off the chain.
How polite the staff was.
Richard (Family with young children)
stayed in March, 2025
Guest Score 8 out of 10
Very Good
Staff was excellent.
Heather (Couple)
stayed in March, 2025
Guest Score 7 out of 10
Good
Service at the bar
Adam (Family with young children)
stayed in March, 2025
Guest Score 7 out of 10
Good
Near the airport
Faded grandeur. Nice location but very tired.
Thank you for your information!
Area information
- Tinson Pen Aerodrome - 3.46 mi
- Norman Manley Intl Airport - 4.03 mi
- Ken Jones Aerodrome - 26.85 mi
- Ian Fleming Intl Airport - 32.96 mi
- Gregory Park Station - 4.17 mi
- Grange Lane Station - 6.87 mi
- Hartlands Station - 10.72 mi
- Bushy Park Station - 14.95 mi
- Bog Walk Station - 16.07 mi
- Riversdale Station - 16.76 mi
- Old Harbour Station - 17.14 mi
- Troja Station - 19.00 mi
- Ewarton Station - 22.41 mi
- Highgate Station - 22.76 mi
- Albany Station - 23.80 mi
- Windsor Castle Station - 23.98 mi
- Orange Bay Station - 25.66 mi
- Four Paths Station - 30.33 mi
- Clarendon Park Station - 34.79 mi
- Williamsfield Station - 42.14 mi
- Kendal Station - 44.53 mi
- Caymanas Park - 3.50 mi
- Worthy Park - 24.40 mi
- Carder Park - 30.94 mi
- Buff Bay - 22.81 mi
- Serge Island - 23.41 mi
- Dunns River Falls and Beach - 38.18 mi
- Port Royal Harbour - 0.83 mi
- Port Bustamante - 3.03 mi
- Tinson Pen - 3.35 mi
- Up Park Camp - 5.64 mi
- Caymanas Estate - 6.56 mi
- Tulloch - 14.56 mi
- Great Fall - 16.60 mi
- Bodles Agricultural Station - 19.39 mi
- Port Esquivel - 19.72 mi
- Ewarton - 21.65 mi
- May Pen - 24.98 mi
- Rozelle Falls - 25.02 mi
- Portland Ridge - 26.15 mi
- Monymusk - 26.23 mi
- Hayes - 26.39 mi
- Ken Jones - 26.97 mi
- Moneague - 28.33 mi
- Lydford - 32.41 mi
- Boscobel - 32.87 mi
- Port Morant - 34.59 mi
- Belvedere - 35.82 mi
- Manchioneal - 37.32 mi
- Duckenfield - 38.78 mi
- Kirkvine - 42.14 mi
- Mandeville - 42.65 mi
- Llandovery - 42.79 mi
- Silent Hill - 45.52 mi
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The Grand Port Royal Hotel Marina & Spa
Port Royal, Kingston, Saint Andrew, KINGSTON, Jamaica