Hemeras Boutique House - Heart Of Rome
Different Locations In Rome City Centre, Rome, Lazio, 00186, Italy
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Different Locations In Rome City Centre, Rome, Lazio, 00186, Italy
Hemeras Boutique House - Heart of Rome offers fully equipped apartments in different locations of Rome city centre. WiFi is free in all apartments. The Hemeras apartments come with air conditioning and a fully equipped kitchen or kitchenette. Some are open space while others have 1 or more bedrooms. The Hemeras Boutique House - Heart of Rome apartments are close to shops, restaurants and cafés. Each apartment is within walking distance of some of Rome's most famous landmarks.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Airport Shuttle
  • Safety Deposit Box
  • Air Conditioning
  • Family room
  • Non-smoking throughout
  • Heating
  • Airport shuttle (surcharge)
  • Daily maid service
  • WiFi everywhere
  • Daily Housekeeping
  • WiFi available in all areas
  • Breakfast options
  • Airport shuttle (additional charge)
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stayed in May, 2019
Guest Score 2.5 out of 10
Poor
Very noisy apartment, window is going out on the very busy road and it’s constant noise from the cars and busses, day and night. Impossible to sleep as the noise doesn’t stop even in the night. We have stayed for 6 nights and were provided only with one towel for shower and one small towel for hands. I have asked Fabiana if it’s possible to have an extra towel to change, as when you wash towel it takes time to dry on what I received an answer that it’s for additional charge only. Air conditioning in the apartment is not working good and it’s really hot. Also, you can’t open window for some fresh air as it’s very noisy from the road and bad smell from cars. The shades on the window doesn’t close properly (only half way) so you wake up with a sunrise. When I wrote about this to the company I didn’t get any response.
stayed in May, 2019
Guest Score 6.3 out of 10
Pleasant
Location
Had to pay 50 euros for late check in ... 30 euros between 8 and 10 pm arrived at 10 pm had to wait 25 minutes for someone to turn up so had to pay 50 euros she let us in had us fill in check in form and then took photos of the form and ID (was told had to hand over cash 108 euros for check-in cleaning and city tax) but then she apparently lost the photos and we were then interrupted during the next two days with messages and calls for us to send again ... Requested more towels twice only had 2 for 2 people for 4 nights . None arrived .... Hot water lasted about 3 mins in shower ... WiFi was terrible kept freezing ... No complimentary tea bags coffee sachets ... Disappointed really definitely put me off booking an apartment again ... The only saving grace was the location.
stayed in May, 2019
Guest Score 7.5 out of 10
Good
The location in the Jewish Ghetto area. Easy access to wonderful restaurants. Travestere very nearby - great bar and restaurant area. Location is just on the border of The Old City adjacent to the Tiber river.
Boutique - no; quaint - yes in our studio room. Checkin was tedious; though, not the hosts fault at all. Jewish celebration for the State of Israel on which resulted in intense security and total confusion and denial of access as to where the accommodation was. Fortunately a very kind hotel manager in another hotel assisted us and contacted the owner/manager of the studio apartment. (Our mobiles with Italian and Australian SIM not able to contact owner.) A delightful young girl came to where we were and escorted us to the nearby apartment. We paid an additional 50 Euro for a later check in. Apartment was OK - no mini bar as in brochure or additional services; unserviced which was fine. Fridge door didn't close; bed comfortable; bathroom fine.
stayed in May, 2019
Guest Score 4.6 out of 10
Disappointing
Location was very good and close to the centre.
The water was lukewarm, the WiFi didn’t work, many of the electric plug sockets didn’t work and the safe was broken. As two young girls travelling alone with cash and passports, having a safe was important to us and it was one of the first things we checked for when booking and asked about when we collected our keys. The lady said somebody who had stayed previously had locked the safe with a code that couldn’t be broken and when we insisted on having a working safe she promised to look into this and get back to us that day. She didn’t. Then the other issues statutes and when I informed the owner they wanted to send a handyman round to fix it and for us to spend our evening indoors (we had only booked for 3 nights and we didn’t want to waste an evening dealing with issues) instead of coming to sort it themselves. When we checked online reviews, we saw these issues had also been raised by other customers so they clearly had not bothered to do anything about them before we booked to stay. Also, some of the pictures used for the apartment were for a different apartment not for the one in Rome. It wasn’t as nice as we thought it would be. The beds in the bedrooms were also extremely uncomfortable. Unfortunately, because of said issues we decided to leave early and I wasted one night’s stay worth of money. When I notified the owner to let them know we were unhappy and leaving early they didn’t even reply let alone offer to reimburse me for my money or wasted time.
stayed in May, 2019
Guest Score 8.8 out of 10
Excellent
The apartment was in an excellent location- very close to most of the important sites.
The main two problems- 1. We had difficulties to operate the electric stove for cooking with the regular pan which was part of the equipment in the kitchen ( instead of Induction pan)- we asked to support and didn't get answer 2. The Safe was locked when we checked in. We immediatly ask to open it, but we did't get the solution and the safe remained close until the end of our stay.
stayed in April, 2019
Guest Score 7.5 out of 10
Good
The location and the apartment itself are very cool, heart of the Rome, it's TRUE. The host is so nice!
The refrigerator door had a broken door, I had to prop it up with a chair so that it would not flow
stayed in April, 2019
Guest Score 8.3 out of 10
Very Good
The location was awesome.. no need to get a public transport apart from going to the airport.
The air conditioner was not working
stayed in April, 2019
Guest Score 3.8 out of 10
Poor
stayed in April, 2019
Guest Score 9.6 out of 10
Exceptional
Very nice bathroom Comfortable mattress
Could use better pillows Pots in kitchen don’t all work with induction stove.
stayed in November, 2018
Guest Score 10 out of 10
Exceptional
All compliments to John, our host!
stayed in November, 2018
Guest Score 5.4 out of 10
Fair
.The apartment is in the Jewish ghetto in front of the Synagogue a lot of kosher restaurants in the street five minutes walking from the Tiber island bridge seven minutes walking from venice square When you come the place it's very clean They arranged us a transfer that we paid to the driver. The place suit for 2 people, not 3,As there is no privacy at all. The wifi is very good The tap water are really tasty all over Rome The kitchen is equipped although some broken
There were a lot of problems. At first when you book Maria send you a message on watsup but you never see her., there are times its Remona that answer. But you only see the cleaning lady that is nice but here English is not the best if you have problems and She refer you to Maria/Remona .You get only 1 set of keys with 4 keys for 4 doors. it's quite difficult to enter the house. According to the pictures it looked lite one bed in the leaving room and one in the bedroom, but the leaving room is the bedroom. No one came to clean/change towels although we were there 6 nights You get 3 sets of shampoo/soap/cream - 1 per person , but it was good i brought from home as it wasn't enough for 6 nights. Same for the toilet paper you get 3. There were a lot broken - out of use/a bit broken stuff: ,Teapot, fridge -you needed to stuck a paper so it will be closed,, hair fan that was working for 10 seconds and stooped and started every 1 minute, and other staff The hitter in the room wan't working. there was a fan you couldn't touch it worked automatically and cool the room while it was raining There is no reception in the apartment, The neighbor keep his balcony light on all night and you can see it from the hose although you have thin Curtains no broom or any way to clean The blankets that were in the closet had no sheets . I payed 50 euro more while i ordered for the method of paying on the spot and i got charged a week before I came and i needed to write them several times in order for them to pay me back the 50 euro and they didn't .Also i tried before i came so hey will cancel the payment so ill pay on the spot with booking help and they disagree It wan't a call with Remona/Maria- they told me to call the agency that sits in Milan When we left, they were late 45 minutes to take the key Also, they are the only place who charge you if you come after 20 pm
stayed in October, 2018
Guest Score 8.3 out of 10
Very Good
Good Location. 5 minute walk to the Pantheon. A little ways (15-20 minute lovely walk) to the Hop on Hop off pick up/drop off location. Grocery store and good restaurant across the street. More restaurants and shops minutes away in all directions. Lots of room to relax.
No broom, dish clothes or tea towels. Not much toilet paper. You could hear the street noise but we all slept well. A little dusty.
stayed in September, 2018
Guest Score 5 out of 10
Fair
Location
Hot water was not working and the substitute they gave us didn’t useful, neither. The wall in the bathroom got moldy. Construction starts from 8:30AM at the next door and really noisy with drilling machine. Pictures on the booking.com is apart from the reality.
stayed in September, 2018
Guest Score 4.6 out of 10
Disappointing
Good location - nice atmosphere. Host was responsive and tried to be helpful.
The shower was broken so there was no hot water. The humidity in the room was unbearable and we couldn’t adjust the humidifier as it said do not touch. There was a slug on the bathroom floor one night, and ants on the bedroom floor the next day. Overall very disappointing and not what we paid for!
stayed in September, 2018
Guest Score 2.5 out of 10
Poor
Nothing good to say, it’s the worst hotel I have stayed in. Unsafe, unhygienic and horrible staff.
Our overall experience was one of the worst my husband & I have before experienced. We both work for an airline with over 20years experience and have never had such a horrible hotel...EVER! The location advertised was Corso Vittorio Emanuele II in Rome but the actual location of room was Via Del Portico Ottavia 39. This is misleading and deceptive conduct because we specifically booked this location because of the location and reviews. Obviously reviews of another location! Maria was the person that contacted us to check in but instead a man came. We sent a message saying we were at the hotel but then that’s when we discovered the location was different. He picked us up and escorted us to the other location. A 10 minute walk away and not where we wanted to stay. He took our credit card details down on paper and just left it on the shelf in our room, this means they are unsecured and could potentially be stolen upon our checkout - unprofessional & irresponsible on behalf of a hotel. The temporary air conditioning only operates from 10am-6pm which made our night very uncomfortable and we have never not been able to control our own room temperature let alone the amount of air we have during the night during a European summer. The state of the shower floor was definitely not as as advertised, mouldy and not clean alone with the fact we had no hot water! The least you an expect of expect of a hotel in Europe especially Rome is hot water. When we turned it on it was just ice cold water then 3 seconds of Luke warm water then cold again. Then again in the morning which proved there wasn’t any hot water at all! The room smelt like damp, curtains had air conditioning water stains over them all. Skirting boards had so much dirt and dust. Coffee maker and kettle: Water in a horrible state and looked mouldy and kettle didn’t look safe to use and broke lid. Fridge didn’t close properly and was wedged closed with cardboard. TV remote doesn’t work.
stayed in August, 2018
Guest Score 8.8 out of 10
Excellent
Great location, very clean and well appointed.
The shower door was broken and had been removed, so taking a shower led to a very wet floor in the bathroom. Other than this minor issue, everything else was excellent.
stayed in August, 2018
Guest Score 2.5 out of 10
Poor
At check in hotel wanted us to pay 29 euros cash for city taxes and cleaning. According to booking.com cleaning and taxes were included. We came to a middle ground and paid the taxes in cash but not the cleaning. We asked for a receipt but they did not provide! The hotel took the money from my card without permission. Be aware the hotel will ask for your credit card details and take money from your card without permission. They have taken money from my card and I have not given permission to do so! WIFI is fake TP link and does not work. Check other reviews. Bathroom was mouldy and black and now I’m sick from breathing this in. If you have allergies I suggest you avoid. Not very welcoming. Avoid this place!
stayed in August, 2018
Guest Score 6.7 out of 10
Pleasant
Location
The apartment locate on an old building, elevator was awful
stayed in August, 2018
Guest Score 6.3 out of 10
Pleasant
their weclome was so bad, I booked and they tried to take the money from my card, but they could not because I passed the limet online, they called me from Paris the main company and they aksed me if there's any way to pay, I told them I can pay when I am there by card with POS, they asked me to go to pay in other office not in the appartment, I took a taxi to their office costed me about 25 euors, and I sent the family with the kids to the appartmnet bucause they told me their guy is there, when I will pay they will let them enter the appartment, we have a kid 5 years old, their guy lefted the family outside from the aprtmten it was 35c in mailn that day, when they asked their guy to let the litter kid enter the bathroom he said you can take him to macdonlad, I made full payment, the girl from the office called their guy and she told him he made the payment, he asked her if she is sure and she answers yes, he asked her again if the payment is confirmed and she said yes again. it's was very bad welcome.
stayed in August, 2018
Guest Score 9.2 out of 10
Wonderful
It was such a beautiful little boutique in a great location. Nearby are local restaurants that stay open late, across the river are the Trastevere markets and right next to the boutique are some ruins to admire. The room was nice, the air conditioner was nice and cold and the beds were rather comfortable. The hosts were lovely, friendly and gave us plenty of suggestions on things to do and what pasta is the best to try. I Would definitely come stay again, it was a cosy and comfortable stay and within a 20mins walk to most major attractions.
We weren't able to connect to the wifi and the shower was a little small.
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Area information

    Airports Show all on map »

    • Rome Ciampino Airport - 8.98 mi
    • Leonardo Da Vinci - Fiumicino Airport - 12.94 mi

    Museums

      Art Galleries Show all on map »
      • National Museum of Palazzo Venezia Museo Nazionale di Palazzo di Venez - 559 f
      • Doria Pamphilj Gallery - 910 f
      • Portico d'Ottavia - 0.22 mi
      • Museum Capitolini - 0.28 mi
      • Museum Capitolini - 0.28 mi
      • Museo Barracco - 0.29 mi

    Other attractions

      Historical Buildings Show all on map »
      • Gesu Church - 216 f
      • Insula Romana - 920 f
      • Palazzo Venezia - 1,002 f
      • Church of Sant Ignazio Di Loyola - 0.25 mi
      Things to do Show all on map »
      • Teatro Argentina - 353 f
      Monuments and Landmarks Show all on map »
      • Pulcin della Minerva - 710 f
      • Fontanella della Pigna - 903 f
      • Vittorio Emmanuel II Monument - 0.20 mi
      • Fontanella del Facchino - 0.21 mi
      • Pantheon - 0.24 mi
      • Fontana di Piazza delle Cinque Scole - 0.25 mi
      • Victor Emmanuel Monument - 0.26 mi
      • Monument of Vittorio Emanuele II - 0.26 mi
      • Fontanella dei Libri - 0.28 mi
      • Colonna Traiana - 0.29 mi
      Other Show all on map »
      • Chiesa del Gesu - 216 f
      • Piazza Paganica - 306 f
      • Teatro Flaiano - 364 f
      • Area Sacra - 404 f
      • Palazzo Caetani - 439 f
      • Balbi Crypt - 441 f
      • Torre Argentina - 618 f
      • Santa Maria Sopra Minerva - 726 f
      • Teatro Rossini - 737 f
      • Fontana delle Tartarughe - 836 f
      • Palazzo Venezia - 930 f
      • Via del Pie di Marmo - 944 f
      • Via Portico d Ottavia - 979 f
      • Sant Andrea della Valle - 989 f
      • Santa Maria in Campitelli - 0.20 mi
      • Santa Maria d Aracoeli - 0.20 mi
      • Jewish Ghetto - 0.21 mi
      • Piazza Venezia - 0.21 mi
      • Teatro Valle - 0.21 mi
      • St Ignazio - 0.22 mi
      • Teatro della Cometa - 0.24 mi
      • Palazzo Nuovo - 0.24 mi
      • Palazzo dei Conservatori - 0.24 mi
      • WelWalkinRome - 0.27 mi
      • Piazza Farnese - 0.27 mi
      • Galleria Colonna - 0.27 mi
      • Capitoline Hill - 0.27 mi
      • Facchino Fountain - 0.28 mi
      • Sant Ivo - 0.29 mi

Hemeras Boutique House - Heart Of Rome

Different Locations In Rome City Centre, Rome, Lazio, 00186, Italy