Best Western Hotel Universo
Via Principe Amedeo 5/b, Rome, Lazio, 00185, Italy
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Via Principe Amedeo 5/b, Rome, Lazio, 00185, Italy
This property offers a Special Protection Program, a strict program of precise safeguards dedicated to our guests and our staff. A 19th-century building offering design interiors, Best Western Plus Hotel Universo is located 300 metres from Rome’s Termini Station. Its modern rooms have free WiFi and a satellite flat-screen TV. The hotel has a free wellness area, complete with a sauna, a well-equipped gym and a Turkish bath. Rooms at the Hotel Universo are all air conditioned and feature a free smartphone at your disposal, a kettle and minibar. A varied breakfast buffet is served daily and includes Italian coffee, croissants, ham and eggs. You can enjoy traditional Roman and international dishes at the hotel’s Quattro Stagioni restaurant. Special diet menus are available upon request. This Best Western Hotel is just 150 metres from the Opera Theatre and a 5-minute walk from Via Nazionale. The Baths of Diocletian are 400 metres away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Airport Shuttle
  • Business Center
  • Free Internet Available
  • Free Internet Access
  • Free Internet In Public Areas
  • Fitness Center or Spa
  • Accessible
  • No Smoking Rooms/Facilities
  • Pets Allowed
  • Restaurant
  • Laundry
  • Meeting/Banquet Facilities
  • Newspapers
  • Room Service
  • Safety Deposit Box
  • Sauna
  • Shops in Hotel
  • Tour Desk
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • Concierge Service
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • 24hr room service
  • Elevator
  • Coffee shop
  • Inhouse movies
  • Hair dryer
  • Bathtub
  • Shower
  • Coffee/tea maker
  • Massage
  • Jacuzzi
  • Family room
  • Smoking area
  • Hot spring bath
  • Spa
  • bathrobes
  • desk
  • DVD/CD player
  • complimentary bottled water
  • private pool
  • Heating
  • Ticket service
  • Breakfast buffet
  • Wheelchair accessible
  • internet access – wireless
  • internet access – LAN
  • television
  • television LCD/plasma screen
  • internet access – wireless
  • mini bar
  • indoor pool
  • outdoor pool
  • Poolside bar
  • poolside bar
  • internet access – LAN (charges apply)
  • shuttle service
  • seating area
  • interconnecting room(s) available
  • vending machine
  • telephone
  • toiletries
  • 24-hour security
  • television
  • Concierge services
  • Daily Newspaper
  • Designated Smoking Area
  • Doorman
  • Family Rooms
  • Free Wi-Fi
  • Off-Site parking
  • Outdoor pool
  • Wake-Up Service
  • Wi-Fi In Public Areas
  • Closet
  • Daily Housekeeping
  • poolside bar
  • free Wi-Fi in all rooms
  • English
  • French
  • German
  • Italian
  • Spanish
  • Visa
  • MasterCard
  • American Express
  • JCB
  • Diners Club
  • Parking Available
  • Free Fitness Center
  • taxi service
  • Unionpay
  • smoking allowed
  • car park nearby
  • car park charges applied
  • 100% non-smoking
  • fax or photo copying in business center
  • Exterior Corridor
  • first aid kit
  • Towels
  • CartaSi
  • Smoke-Free Property
  • Carpeting
  • Free Internet
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Hand sanitizer in guest accommodation and key areas
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hygiene certification
  • Sterilizing equipment
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Body thermometer
  • Free face masks
  • Daily disinfection in all rooms
  • Protective screens in common areas
  • Physical distancing of at least 1 meter
  • Safe dining setup
  • Face coverings on staff
  • On-demand movies
  • internet access – wireless
  • Satellite/cable channels
  • Video game console
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • poolside bar
  • LAN Internet in room [charges apply]
  • Free Wi-Fi in all rooms!
  • Front desk [24-hour]
  • Cash withdrawal
  • Free instant coffee
  • Security [24-hour]
  • Ticket services
  • Car park [nearby]
  • Car park [charges apply]
  • Contactless check-in/out
  • Food delivery
  • Express Check-in/Check-out
  • separate shower and tub
  • balcony/terrace
  • satellite/cable TV
  • internet access – wireless (complimentary)
  • car park
Click here to leave your opinion >>
stayed in September, 2021
Guest Score 10 out of 10
Exceptional
stayed in September, 2021
Guest Score 10 out of 10
Exceptional
stayed in September, 2021
Guest Score 9 out of 10
Wonderful
stayed in September, 2021
Guest Score 9 out of 10
Wonderful
Very nice hotel Good location and very good availability of the employee
Nothing to highlights
stayed in September, 2021
Guest Score 10 out of 10
Exceptional
stayed in September, 2021
Guest Score 7 out of 10
Good
stayed in September, 2021
Guest Score 8 out of 10
Very Good
close to termini and a Lot of restaurants and cafes around. very good beds and super with a balcony. very good breakfast
I was good poisoned after eaten dinner one night at the hotel. Food was really terrible at evening dinner
stayed in September, 2021
Guest Score 9 out of 10
Wonderful
stayed in September, 2021
Guest Score 3 out of 10
Poor
Location was good
The room I had there was staff outside slamming doors every morning around 8am. My wife and I got woke up everyday. When I mentioned to staff nothing was done to help.
stayed in September, 2021
Guest Score 10 out of 10
Exceptional
stayed in September, 2021
Guest Score 10 out of 10
Exceptional
stayed in September, 2021
Guest Score 8 out of 10
Very Good
stayed in September, 2021
Guest Score 10 out of 10
Exceptional
excellent room, breakfast was super! staffs are friendly. Location is just few meters away from termini station.
nothing to complain
stayed in September, 2021
Guest Score 9 out of 10
Wonderful
stayed in September, 2021
Guest Score 9 out of 10
Wonderful
stayed in September, 2021
Guest Score 10 out of 10
Exceptional
All perfect!
Nothing to say
stayed in September, 2021
Guest Score 9 out of 10
Wonderful
The property looked very nice, clean and modern. Room was comfortable. Loved the mattress and pillows! It was close to the train station.
The bathtub was narrow. The hotel did not offer free breakfast
stayed in September, 2021
Guest Score 7 out of 10
Good
The location was great and close to metro and many monuments. The staff were amazing and one of them remembered my name after only a couple times and they were all helpful. We requested a room with bath and they provided us with it, we also asked to change our room because of noisy guests and they gave us a bigger room with same price. It was clean and they were changing everything, every day.
Not even 1% soundproofed! In the room characteristics it’s mentioned that it is soundproofed, but if the guests speak a bit loud in English or your language, you clearly understand what’s the conversation about! Also you can hear the flushing, bath tub and water passing through pipes slightly clear every time. If your room is next to the elevator, you will hear the sound of it going up and down and also if guests speak in the hallway, you can hear them as if they’re in your room. Plus, some guests have a hard time realising that other people exist too and keep jumping or running (I’m talking about adults!) and you can hear boom sounds over the ceiling if they do so, which keeps you from sleeping. The doors are heavy and close with a bang, and if you have light sleep, you will wake up 100%. Also the cleaning staff start working at 8:00, and as they don’t have time to slowly close all those doors, it will wake you up. In the whole 6 days that we stayed I didn’t sleep enough even one day and throughout my whole trip i felt tired. My suggestion, if you have light sleep like me, it’s not a good choice, but if not, all is fine.
stayed in September, 2021
Guest Score 6 out of 10
Pleasant
The staff are very friendly and welcoming. The check-in process was easy. Location was very close to the Roma Termini which was very convenient for us. The room was very quiet.
The bathroom tub was very small and it had many chipped spots on its surface which is not a great look for a hotel. The water temperature kept fluctuation from warm to scorching hot and back to warm again. But besides that the bed sheets and pillows had a bad smell which was the worst. Also the person who helped us with the check-in forgot to tell us the number for the front desk so we could not call them to let them know about the situation. The phone in the room also has no information on important numbers or how to get connected with the front desk.
stayed in September, 2021
Guest Score 7 out of 10
Good
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Area information

    Airports Show all on map »

    • Rome Ciampino Airport - 8.60 mi
    • Leonardo Da Vinci - Fiumicino Airport - 13.96 mi

    Museums

      Art Galleries Show all on map »
      • National Museum of Rome - 541 f
      • Termini Art Gallery - 851 f
      • Museo Nazionale Romano - 851 f
      • National Gallery of Ancient Art - 0.43 mi
      • Museo Nazionale di Arte Orientale - 0.45 mi

    Transport

      Train stations Show all on map »
      • Stazione Roma San Lorenzo - 699 f
      • Central Station Roma Termini - 838 f
      • Stazione Roma Termini - 1,024 f
      • Termini Station Stazione Termini - 0.24 mi

    Other attractions

      Theatres Show all on map »
      • Teatro dell'Opera di Roma - 496 f
      • Repubblica - Teatro dell'Opera - 885 f
      • Diocletian Bath Terme di Diocleziano and the Octagonal Hall Aula Otta - 0.23 mi
      Monuments and Landmarks Show all on map »
      • Santa Maria Maggiore - 0.23 mi
      • Piazza Barberini - 0.53 mi
      • Monumental Cemetery of the Capuchin Brothers Cimitero Monumentale dei - 0.56 mi
      Historical Buildings Show all on map »
      • Barberini Palace - 0.43 mi
      • Church of San Pietro Tuscania - 0.52 mi
      Other Show all on map »
      • Teatro Nazionale Sala Milloss - 351 f
      • Palazzo Massimo alle Terme - 536 f
      • Vastours Naples Pompeii Day Tour - 722 f
      • Roma Termini - 838 f
      • Piazza della Repubblica - 905 f
      • Termini - 1,055 f
      • Basilica di Santa Maria Maggiore - 0.25 mi
      • Santa Pudenziana - 0.26 mi
      • Santa Maria degli Angeli - 0.27 mi
      • Via Nazionale - 0.28 mi
      • Santa Prassede - 0.29 mi
      • La Pieta - 0.31 mi
      • San Martino ai Monti - 0.33 mi
      • Basilica of Saint Mary Major - 0.37 mi
      • San Carlo alle Quattro Fontane - 0.37 mi
      • Ecstasy of Saint Teresa - 0.38 mi
      • Palazzo delle Esposizioni Palace of Exhibitions - 0.43 mi
      • Cavour - 0.43 mi
      • Sant Andrea al Quirinale - 0.46 mi
      • Galleria di Arte Antica - 0.46 mi
      • Teatro Eliseo - 0.47 mi
      • Papal Stables Scuderie Papalie al Quirinale - 0.48 mi
      • Teatro Brancaccio - 0.50 mi
      • Parco di Colle Oppio - 0.50 mi
      • Barberini Fontana di Trevi - 0.51 mi
      • Rione Monti - 0.51 mi
      • Fontana del Tritone - 0.52 mi
      • Torre dei Margani - 0.53 mi
      • Vittorio Emanuele - 0.54 mi
      • St Peter in Chains San Pietro in Vincoli - 0.54 mi
      • Via Rasella - 0.55 mi
      • Octagonal Room - 0.55 mi
      • Santa Maria della Conceziones Cappuccini - 0.56 mi

Best Western Hotel Universo

Via Principe Amedeo 5/b, Rome, Lazio, 00185, Italy