Ibis Styles Palermo Cristal
Via Roma 477 A/d, Palermo, Sicilia (Sicily), Italy
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Via Roma 477 A/d, Palermo, Sicilia (Sicily), Italy
Located in the historic center of Palermo, Cristal Hotel Palermo offers a traditional restaurant and bar. This hotel features spacious air-conditioned rooms and free WiFi throughout. Rooms at this 4-star hotel come with a satellite LCD TV and mini-bar. The private bathroom includes free toiletries and a hairdryer. A continental buffet breakfast of tea and coffee, yogurt, fruit juice, cheese, cold meats and font homemade pastries is served each morning at the property. The à la carte restaurant specializes in regional and Mediterranean cuisine and offers a wide variety of dishes using fresh, seasonal ingredients. Guests can enjoy a cocktail or a meal outdoors in fine weather. Ibis Style Palermo Cristal is a 10-minute walk from the harbor where ferries leave for Naples and Cagliari. Palermo Centrale Train Station is 0.9 mi away, and airport shuttles are available. License Number(s): 19082053A200975

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Business Center
  • Pets Allowed
  • Golf Course
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Trouser press
  • Canoeing
  • Hiking
  • Cycling
  • Bowling
  • Heating
  • Fax/photocopying
  • Diving
  • Snack bar
  • Shared lounge/TV area
  • 24-hour security
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Horseback Riding
  • Live entertainment
  • Massage services
  • Restaurant(s)
  • Snorkeling
  • Wind Surfing
  • Happy Hour
  • Non-Smoking Rooms Available
  • Public transport tickets
  • Wine/champagne
  • Fruits
  • Outdoor furniture
  • Temporary art galleries
  • Pub crawls
  • Movie nights
  • Bike tours
  • Archery
  • Aerobics
  • Bingo
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Process in place to check health of guests
  • First aid kit available
  • Cashless payment available
  • Mobile app for room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Free face masks
  • Contactless check-in/out
  • Food delivery
  • Electronic room key
  • balcony/terrace
  • Car rental available
  • CCTV security in common areas
  • Daily disinfection
  • Facilities for disabled guests available
  • Hot tub/Whirlpool
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Soundproof rooms available
  • Tour services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Professional cleaning services
  • Allergy-free rooms available
  • Room service available
  • Pets allowed (charges may apply)
  • Takeout dining services available
  • Parking available (charges may apply)
  • Indoor parking (charges may apply)
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Good location and breakfast
Close to the main road , too much noise
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Great location, close to everything. Staffs are helpful. Breakfast was good and had good variety.
None
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Friendly and clean
Little noise about construction work
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
This is a top hotel in a top location. Could not be better. A few steps from the best part of Palermo. Absolutely loved it. Also, there was a fantastic perfect sized desk in the room with a super comfortable chair and snappy wifi so getting work done was not only a breeze but a pleasure.
My understanding is that the hotel has recently been taken over from Ibis. There are a 3 things that I would do that would seriously take this place from a 9/10 to a 10/10 - these are: 1. Bedding - there is no substitute for a comfortable bed. The mattress felt cheap and it was. It made a noice when you sat on it and a little uncomfortable to sleep on. Invest in good quality beds and the investment will pay for it's self in no time...think The Westin's Heavenly Bed 2. Pillow's - there is no substitute for good pillows. Flat lifeless pillows are well, flat and lifeless. 3. Water - 2 x 45c bottles on arrival and that's it!?!? Add €1 to the bill and give me two little bottles every day. Anyone looking should stay here - great place! LOVED IT! These are just some comments to go up a notch because I would in a heartbeat stay there again.
stayed in March, 2026
Guest Score 8 out of 10
Very Good
The hotel is conveniently located downtown. The train station is a bit far, but still on a walking distance. The price deal was very good for a 4-star hotel and the comfort provided.
The breakfast does not meet the standards of a 4-star hotel (no fried eggs, no fish, no quality honey, etc). The street outside is noisy, so it is necessary to have the windows closed for sleeping.
stayed in January, 2026
Guest Score 8 out of 10
Very Good
The hotel is centrally located, close to attractions and restaurants. Breakfast was enjoyable, featuring a variety of Sicilian pound cakes. My room had a lovely view and was bright and warm.
The elevator is small and fits only 1–2 people. The closet could use an update.
stayed in January, 2026
Guest Score 8 out of 10
Very Good
The hotel is close to the center and rooms are clean and comfy. Breakfast is ok, but nothing special.
The bed was not that comfortable, it was like laying in a big dent.
stayed in December, 2025
Guest Score 8 out of 10
Very Good
Clean, good breasfast. Closed to everything. Very nice room. Excellent dinner.
You try to contact then, but never answer.
stayed in October, 2025
Guest Score 8 out of 10
Very Good
Location
Helpful staff
stayed in October, 2025
Guest Score 1 out of 10
Very Poor
The help, maid service and the girls that served the cheap buffet breakfast were hard workers! Some of the desk people were sometimes helpful! The hotel is very OVERPRICED and OvERRATED!
The toilet seat was brown on the edge from over abuse! Terrible breakfast! VERY OVERPRICED! Im 122 lbs and 5’1”. How does a man fit into the shower when my arms kept opening the old overused screeching metal doors on the shower? I would NOT recommend this hotel to anyone! Very overpriced and overrated! Im very disappointed in Booking.com. I would like my money back!
stayed in September, 2025
Guest Score 5 out of 10
Fair
Great central location. Cool ac.
Far from a four star, at best 3. Well worn rooms.
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
Had a great stay. Location was very good with options of restaurants and bars nearby. Got an upgrade upon arrival so we had very big room. Reception staff was great!
Nothing to add
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Reception offered lemonade. Room had free water and coffee.
stayed in August, 2025
Guest Score 9 out of 10
Wonderful
I love the location and breakfast service Is amazing Emilia is amazing!!!
stayed in July, 2025
Guest Score 8 out of 10
Very Good
The location is perfect, tha staff and everything around. The best was the breakfast... wow.. I really recommend ?
stayed in July, 2025
Guest Score 6 out of 10
Pleasant
I’d like to share some feedback about my recent stay at your hotel. Even though I made my reservation well in advance, I was told at check-in that only one room was available and that this was the only option I could take. When I got to the room, I saw that it faced the back of the building and had no sheer curtains. Because of this, I couldn’t open the blackout curtains without losing all privacy. I had to keep the curtains closed the whole time, which really affected my comfort during the stay.
stayed in July, 2025
Guest Score 7 out of 10
Good
Large room with good facilities.
I only stayed one night and it was a Friday, so party night. The area is very noisy and the windows not particularly sound proof so I had a very restless night.
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
We had an very early check out and despite the fact they provided us with breakfast bags!! Thanks!!!
stayed in June, 2025
Guest Score 7 out of 10
Good
Helpful staff, elevator, clean room, options for breakfast
AC didn't work, the omelette on our second day smelled odd.
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
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Area information

    Airports Show all on map »

    • Falcone-Borsellino Airport - 2.65 mi

    Museums

      Art Galleries Show all on map »
      • Regional Archaeological Museum Museo Archeologico Regionale - 0.25 mi
      • International Marionettes Museum - 0.72 mi
      • Il Museo internazionale delle marionette - 0.73 mi
      • Museo del Vino e della Civilta Contadina - 0.80 mi
      • Arsenale di Palermo Museo del Mare - 0.94 mi
      • Museo della Specola Palermo - 0.95 mi
      • Museo della Specola dell INAF Osservatorio Astronomico di Palermo - 0.95 mi

    Other attractions

      Theatres Show all on map »
      • Teatro Massimo - 0.29 mi
      Historical Buildings Show all on map »
      • Church of San Domenico - 0.46 mi
      • Church of Saint Augustine Chiesa di Sant Agostino - 0.47 mi
      • Church of San Francesco of Assisi Chiesa di San Francesco d Assisi - 0.67 mi
      • Church of San Cataldo - 0.68 mi
      • Palermo Cathedral - 0.71 mi
      Other Show all on map »
      • Teatro Politeama - 795 f
      • Civica Galleria d Arte Moderna Empedocle Restivo - 913 f
      • Piazza Politeama - 0.21 mi
      • Palermo Harbour - 0.27 mi
      • Vucciria - 0.48 mi
      • Oratory of the Rosary of St Dominic Oratorio del Rosario di San Domeni - 0.50 mi
      • Teatro Biondo Stabile di Palermo - 0.52 mi
      • Quattro Canti - 0.61 mi
      • La Vucciria - 0.63 mi
      • Piazza Pretoria - 0.64 mi
      • Fontana della Vergogna - 0.64 mi
      • Chiesa S Maria della Catena - 0.65 mi
      • Oratorio di San Lorenzo - 0.66 mi
      • Palazzo Chiaramonte - 0.67 mi
      • Santa Maria dell Ammiraglio La Martorana - 0.68 mi
      • Giardino Inglese - 0.68 mi
      • Archivio Storico Comunale - 0.72 mi
      • Palazzo Mirto - 0.73 mi
      • Palazzo Butera - 0.76 mi
      • Chiesa del Gesu - 0.77 mi
      • Chiesa di Santa Chiara - 0.79 mi
      • Via Maqueda - 0.81 mi
      • Triumph of Death fresco - 0.82 mi
      • Madonna Annunciate - 0.82 mi
      • Galleria d'Arte Regionale Palazzo Abatellis - 0.82 mi
      • La Gancia - 0.84 mi
      • La Magione - 0.86 mi
      • Palazzo Comitini - 0.88 mi
      • Centro Teatro Danza - 0.91 mi
      • Ballaro - 0.91 mi
      • Santa Maria della Pieta - 0.92 mi
      • Villino Florio - 0.92 mi
      • Kalsa Area - 0.93 mi
      • Chiesa di Santa Maria dello Spasimo - 0.95 mi
      • Ballaro Market - 0.95 mi
      • Palazzo Reale - 0.96 mi
      • Chiesa di Santa Teresa alla Kalsa - 0.97 mi

Ibis Styles Palermo Cristal

Via Roma 477 A/d, Palermo, Sicilia (Sicily), Italy