Best Western Ai Cavalieri Hotel
Via Santoliva 8, Palermo, Sicilia (Sicily), 90141, Italy
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Via Santoliva 8, Palermo, Sicilia (Sicily), 90141, Italy
This property offers a Special Protection Program, a strict program of precise safeguards dedicated to our guests and our staff. Located in a completely refurbished classical building located in the historical and business center of Palermo, this luxurious hotel is within walking distance from the main theaters, monumental churches and art galleries of the town. All of the hotel’s rooms are well equipped and elegantly furnished. Start your day in the breakfast room that faces the peaceful hotel garden, where you will enjoy a rich American breakfast buffet. Relax with a drink in the bar where you will find a good selection of famous aperitifs and cocktails served in a unique atmosphere. The elegant and comfortable hotel lobby is ideal if you need to conduct some business as it features Wi-Fi internet access. The hotel also features 2 meeting rooms that can accommodate up to 135 people. License Number(s): 19082053A200518

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Business Center
  • Pets Allowed
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Packed lunches
  • Heating
  • Fax/photocopying
  • Snack bar
  • Private check-in/check-out
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Emergency cord in bathroom
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Process in place to check health of guests
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Electronic room key
  • Audible alarm
  • Car rental available
  • CCTV security in common areas
  • Daily disinfection
  • Facilities for disabled guests available
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Soundproof rooms available
  • Tour services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Accessible toilet
  • Professional cleaning services
  • Room service available
  • Pets allowed (charges may apply)
  • Airport shuttle (charges may apply)
  • Shuttle service (charges may apply)
Click here to leave your opinion >>
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
The location is perfect for walking to attractions
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
The staff could not be more courteous and helpful.
Nothing
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
The breakfast was very good, Diverse and healthy. Location was good and close to nice restaurants and other amenities. This part of Palermo was very nice and the hotel was walking distance to some very attractive sites.
I was grossly overcharged from laundry. Some 250 euros for a laundry size that my traveling companion only paid 45 euros for. I asked if that was correct and the staff person at the desk just said the price is the price. I should have asked to speak to his supervisor and was trying to clear my bill and just get out of the hotel. This left a bad taste in my mouth.
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Large bedroom and entryway.
It was too warm, air conditioning not available until after May 1st.
stayed in November, 2025
Guest Score 6 out of 10
Pleasant
Breakfast wasn’t great. Scrambled eggs were not good . Towels weren’t enough if one showers twice a day. Only 1 towel
stayed in November, 2025
Guest Score 6 out of 10
Pleasant
Great location, wonderful staff, nice variety breakfast buffet
Rooms noisy, needs soundproofing. Strong sewer smell coming from drains(need p-traps on plumbing)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
It was a nice room comfortable the bathroom was clean with complementary toiletries.
I cant think of anything
stayed in September, 2025
Guest Score 8 out of 10
Very Good
Breakfast - room - location
stayed in September, 2025
Guest Score 5 out of 10
Fair
Hotel was adequate, but just that. I was there on a tour and spent three days before so spent a total of 6 days. Location was great. Not having a staff that knew basic information regarding city and actually gave incorrect information was the biggest deficit.
Staff did not have any knowledge of city in terms of recommendations or directions.
stayed in September, 2025
Guest Score 8 out of 10
Very Good
I had two different rooms on two different nights/ the first was excellent, the second was very small, hot and a very bad view
I didn’t like the second room see above
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
Fantastic safe location just a short walk from key areas such as Piazza Giuseppe Verdi, Mercato del Capo, Piazza Politeama and Via della Liberta'. Good breakfast, friendly staff, spacious room and nice decor.
Staff were slow to take coffee order at breakfast, plus there were some signs of wear and tear in the room. No fitness facility or gym which may put off some visitors.
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
Due to American Airlines issues we arrived a day late in Palermo and I had to pay for a night I did not use. I was disappointed that the hotel didn’t offer me some kind of discount as it wasn’t my fault that we arrived a day late.
stayed in June, 2025
Guest Score 9 out of 10
Wonderful
Breakfast was very good. Room was spacious. Parking worked out very well as we were able to park right in front of the hotel.
The bar was closed for our stay. This was a disappointment.
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
Location, comfort. Staff
There is a beautiful bar. But it’s never open.
stayed in April, 2025
Guest Score 8 out of 10
Very Good
Spacious room, friendly staff
Breakfast was disappointing
stayed in April, 2025
Guest Score 8 out of 10
Very Good
Location was in walking distance of historical center. Clean rooms with English TV. Breakfast space was limited and food was sparse. Some parking spaces out front for 15 euros per night.
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
- Staff very welcoming and helpful - relatively close to main tourist areas - comfortable bed
- A bit tight the room
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
Quiet clean room, very optimal location.
The water pressure in the toilet is quite weak.
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
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Area information

    Airports Show all on map »

    • Falcone-Borsellino Airport - 2.29 mi

    Museums

      Art Galleries Show all on map »
      • Regional Archaeological Museum Museo Archeologico Regionale - 0.38 mi
      • Museo della Specola dell INAF Osservatorio Astronomico di Palermo - 0.74 mi
      • Museo della Specola Palermo - 0.74 mi
      • International Marionettes Museum - 0.97 mi
      • Il Museo internazionale delle marionette - 0.98 mi
      • Museo del Vino e della Civilta Contadina - 0.99 mi

    Transport

      Train stations Show all on map »
      • Notarbartolo Train Station - 0.94 mi
      • Stazione Notarbartolo - 0.94 mi

    Other attractions

      Theatres Show all on map »
      • Teatro Massimo - 0.22 mi
      Historical Buildings Show all on map »
      • Church of Saint Augustine Chiesa di Sant Agostino - 0.37 mi
      • Palermo Cathedral - 0.54 mi
      • Church of San Domenico - 0.58 mi
      • Church of San Cataldo - 0.71 mi
      • Church of San Francesco of Assisi Chiesa di San Francesco d Assisi - 0.81 mi
      Monuments and Landmarks Show all on map »
      • Cappella Palatina - 0.77 mi
      Other Show all on map »
      • Piazza Politeama - 1,032 f
      • Teatro Politeama - 0.25 mi
      • Civica Galleria d Arte Moderna Empedocle Restivo - 0.28 mi
      • Villino Florio - 0.56 mi
      • Oratory of the Rosary of St Dominic Oratorio del Rosario di San Domeni - 0.58 mi
      • Teatro Biondo Stabile di Palermo - 0.61 mi
      • Vucciria - 0.62 mi
      • Quattro Canti - 0.62 mi
      • Palermo Harbour - 0.63 mi
      • La Vucciria - 0.66 mi
      • Villa Malfitano - 0.66 mi
      • Piazza Pretoria - 0.66 mi
      • Fontana della Vergogna - 0.66 mi
      • Santa Maria dell Ammiraglio La Martorana - 0.69 mi
      • Giardino Inglese - 0.72 mi
      • Chiesa di Santa Chiara - 0.72 mi
      • Archivio Storico Comunale - 0.72 mi
      • Palazzo Reale - 0.73 mi
      • Chiesa del Gesu - 0.74 mi
      • Palace of the Normans Palazzo dei Normanni - 0.77 mi
      • Palazzo Reale-Cappella Palatina - 0.77 mi
      • Castello della Zisa - 0.78 mi
      • Oratorio di San Lorenzo - 0.80 mi
      • Via Maqueda - 0.82 mi
      • Ballaro - 0.87 mi
      • Palazzo Chiaramonte - 0.88 mi
      • Parco D'orleans - 0.88 mi
      • Palazzo Comitini - 0.89 mi
      • Chiesa S Maria della Catena - 0.89 mi
      • San Giovanni degli Eremiti - 0.89 mi
      • Palazzo Mirto - 0.91 mi
      • Albergheria - 0.91 mi
      • Chiesa di San Francesco Saverio - 0.95 mi
      • Centro Teatro Danza - 0.97 mi
      • La Magione - 0.97 mi

Best Western Ai Cavalieri Hotel

Via Santoliva 8, Palermo, Sicilia (Sicily), 90141, Italy