Palazzo Caracciolo Napoli - Mgallery By Sofitel
Via Carbonara 111/112, Naples, Campania, 80139, Italy
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Room
Room
Address
Via Carbonara 111/112, Naples, Campania, 80139, Italy
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Internet Access
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Elevator
- Hair dryer
- Coffee/tea maker
- bathrobes
- Wheelchair accessible
- mini bar
- telephone
- alarm clock
- kitchenware
- 24-hour security
- Concierge services
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Radio
- Restaurant(s)
- Daily Housekeeping
- English
- Japanese
- French
- German
- Italian
- Spanish
- Non-Smoking Rooms Available
- Slippers
- gift/souvenir shop
- yoga room
- Smoke alarms
- Fire extinguishers
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Access to health care professionals
- Staff trained in safety protocol
- Temperature check for guests and staff
- Contactless check-in/out
- Food delivery
- balcony/terrace
- ATM or cash withdraw on site
- Body thermometer available
- CCTV security in common areas
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Soundproof rooms available
- Spa services
- Spa/sauna
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Desk/workspace available
- Professional cleaning services
- Allergy-free rooms available
- Cleaning products available
- Room service available
- Pets allowed (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining
Airports Show all on map »
- Capodichino Airport - 2.62 mi
- Procida Harbour Airport - 13.38 mi
- Sorrento Airport - 17.38 mi
- Ischia Airport - 18.32 mi
- Capri Airport - 21.21 mi
- Pontecagnano Airport - 29.79 mi
Museums
- Museo d Arte Contemporanea Donnaregina - 737 f
- Museo Civico Gaetano Filangieri - 0.43 mi
- Il Museo Archeologico Nazionale - 0.52 mi
- Museo Cappella Sansevero - 0.53 mi
- National Archaeological Museum Museo Archeologico Nazionale - 0.57 mi
- National Archeological Museum - 0.58 mi
- Astronomical Observatory of Capodimonte - 0.78 mi
- Capodimonte National Museum - 1.00 mi
Click here to leave your opinion >>
Giacinta (Couple)
stayed in November, 2025
Guest Score 8 out of 10
Very Good
The room was very nice and big. The breakfast was good. Ivana at the reception was pleasant, always smiling and accommodating. We will return for another trip at Caracciolo.
The heating system
unknown (Couple)
stayed in November, 2025
Guest Score 8 out of 10
Very Good
The breakfast was very good. The hotel was clean. The staff was exceptional!
The room was on the small size and needs to be updated.
unknown (Group Traveler)
stayed in October, 2025
Guest Score 8 out of 10
Very Good
Staff
Ashkettle (Group Traveler)
stayed in August, 2025
Guest Score 5 out of 10
Fair
Staff was excellent!
Several rooms were not remodeled. No hot water in my room for one day. Toilet broke in one room. Room locations were not close at all.
CGN4Travel (Solo Traveler)
stayed in August, 2025
Guest Score 9 out of 10
Wonderful
The hotel is lovely and the staff friendly. It’s relatively close to the central train station and the Spanish Quarter. However, the immediate surrounding area is less than inviting
Robin (Solo Traveler)
stayed in August, 2025
Guest Score 8 out of 10
Very Good
A great location and extremely nice staff. Highly recommend it!
Rana (Family with young children)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
We had a delightful stay at Hotel Palazzo Caracciolo in Naples. The hotel was impeccably clean and the staff were exceptionally friendly and welcoming throughout our visit.
Our room was spacious and comfortable—plenty of room to relax and unwind—with strong attention to modern comforts.
The hotel is located only about a 15-minute walk from Napoli Centrale station, which made getting in and out of the city very convenient.
We dined in the hotel’s garden-style restaurant, which offered an especially lovely setting—surrounded by greenery, it felt peaceful and charming. The food was outstanding, showcasing classic Neapolitan flavors with flair. It truly elevated our dining experience.
The property itself is housed in a former grand palace—originally built on the foundations of a medieval castle dating back to the 13th/14th century.
All in all, this hotel combined history, comfort, and friendly service seamlessly. We highly recommend Hotel Palazzo Caracciolo to anyone visiting Naples and would gladly return ourselves!
N/A
Ronald (Group Traveler)
stayed in July, 2025
Guest Score 9 out of 10
Wonderful
Nice comfortable clean room, good bed, nice bathroom. Entire hotel was clean, well-maintained. Bar was cozy.
Sea bass dinner was just okay.
Shaggy M. (Solo Traveler)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Knew little of Naples. Needed only one night. Traveling solo as female worked out superbly. First rate hotel. I had a duplex room! Everything was in order. Nice amenities! Bed and bath were divine. Water etc in mini fridge. Staff was kind and very helpful as I needed ferry, and taxi detailed information. Beautiful historic building, renovated with that Italian flair.
Naples is chaotic...Went to eat pizza and joined the chaos in a local cafe a few blocks from hotel. Kind service and a classic Napolitano pizza took my breath away: beautiful..plus waitress put my leftovers in a box, which made one satisfying breakfast with in room coffee.
Mozaffari (Couple)
stayed in July, 2025
Guest Score 1 out of 10
Very Poor
Do not recommend.
Was checked into an old cave room. Needed renovations badly. Bed was uncomfortable, bathroom shower was not draining and room had multiple issues. This hotel did not meet a minimum standard. We were switched rooms only after complaining a few times.
Marc (Couple)
stayed in June, 2025
Guest Score 9 out of 10
Wonderful
Hotel located in an architecturally interesting building. Close walking distance to old town Naples and a longer walk to the archeology museum. We had dinner there and the food was excellent.
A bit confusing to find your way around.
Adrian (Couple)
stayed in April, 2025
Guest Score 7 out of 10
Good
Location for ease of access from airport. The internal courtyard areas are stunning
Room wasn’t anything special, windows in room are not opening wide.
David (Family with young children)
stayed in April, 2025
Guest Score 1 out of 10
Very Poor
The Queen rooms are very old and tired, this hotel is the worst Hilton hotel I have ever stayed at.
Shlomi (Group Traveler)
stayed in April, 2025
Guest Score 2 out of 10
Poor
The staff was kind.
The location was not pleasant at all, but what bothered me the most was the noise from the street and the heat in the room. You can't control the air conditioner, which was set to heat, so we just turned it off, there is no soundproofing in the windows, which made it feel like we were sleeping on the street, sirens, whistles, shouting, the whole street inside the room.
Talbot (Family with young children)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Lorena (Business Traveler)
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
Jenson (Family with young children)
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
Great location
Lovely staff
Clean and big rooms
Nice view over street
Second time staying there
Ellery (Couple)
stayed in February, 2025
Guest Score 6 out of 10
Pleasant
Nice hotel, looked good
Airport transfer was a scam, 45 euro when taxi was only 11
Monika (Solo Traveler)
stayed in February, 2025
Guest Score 9 out of 10
Wonderful
A very impressive historic building that preserves its old charm and grand architecture. Hotel has been designed to keep its old beauty mixed with modern facilities.
Just one small observation - to check and refill toiletries in the bathroom regularly.
Itibrout (Couple)
stayed in February, 2025
Guest Score 10 out of 10
Exceptional
The hotel is beautiful, and it is in a great location.
N/A
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Area information
- Capodichino Airport - 2.62 mi
- Procida Harbour Airport - 13.38 mi
- Sorrento Airport - 17.38 mi
- Ischia Airport - 18.32 mi
- Capri Airport - 21.21 mi
- Pontecagnano Airport - 29.79 mi
- Museo d Arte Contemporanea Donnaregina - 737 f
- Museo Civico Gaetano Filangieri - 0.43 mi
- Il Museo Archeologico Nazionale - 0.52 mi
- Museo Cappella Sansevero - 0.53 mi
- National Archaeological Museum Museo Archeologico Nazionale - 0.57 mi
- National Archeological Museum - 0.58 mi
- Astronomical Observatory of Capodimonte - 0.78 mi
- Capodimonte National Museum - 1.00 mi
- Stazione Napoli Monte Santo - 0.68 mi
- Naples Central Train Station - 0.74 mi
- Stazione Napoli Piazza Carlo III - 0.85 mi
- La guglia di San Gennaro - 0.22 mi
- Porta Capuana - 0.24 mi
- Porta San Gennaro - 0.28 mi
- La Statua del Nilo - 0.55 mi
- La guglia di San Domenico - 0.58 mi
- Piazza Bellini - 0.60 mi
- Galleria Principe di Napoli - 0.62 mi
- Port'Alba - 0.70 mi
- Piazza Dante - 0.70 mi
- La Fontana di Monteoliveto - 0.90 mi
- Tribunali street - 0.24 mi
- Spaccanapoli Street - 0.36 mi
- Orto Botanico - 0.28 mi
- La Napoli Sotterranea - 0.34 mi
- Palazzo Sanfelice - 0.47 mi
- Palazzo Pignatelli di Toritto - 0.51 mi
- Palazzo Filomarino - 0.58 mi
- Gesu Nuovo Church - 0.73 mi
- Palazzo Pignatelli di Monteleone - 0.85 mi
- Castle of the Egg Castel dell Ovo - 0.87 mi
- Naples Duomo - 0.21 mi
- San Lorenzo Maggiore - 0.35 mi
- Palazzo dello Spagnolo - 0.37 mi
- Napoli Sotterranea - 0.37 mi
- San Gregorio Armeno - 0.38 mi
- Palazzo Marigliano - 0.40 mi
- Piazza Cavour - 0.41 mi
- Accademia di Belle Arti - 0.56 mi
- San Domenico Maggiore - 0.56 mi
- Associazione Simposium - 0.59 mi
- Santa Maria del Carmine - 0.67 mi
- Santa Maria della Sanita - 0.72 mi
- Historic Centre - 0.75 mi
- Sanita - 0.82 mi
- Sant Anna dei Lombardi Monteoliveto - 0.84 mi
- Monteoliveto - 0.86 mi
- Torre della Scimmia - 0.92 mi
- Centro Direzionale - 0.98 mi
- Catacombe di San Gennaro St Januarius - 1.02 mi
Airports Show all on map »
Museums
Art Galleries Show all on map »
Transport
Train stations Show all on map »
Other attractions
Monuments and Landmarks Show all on map »
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Palazzo Caracciolo Napoli - Mgallery By Sofitel
Via Carbonara 111/112, Naples, Campania, 80139, Italy