Hotel Zara Napoli
Via Firenze 81, Naples, Campania, 80142, Italy
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1 Room With 2 Adults Change Search
Room
Room
Address
Via Firenze 81, Naples, Campania, 80142, Italy
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- Express Check-In/Check-Out
- Elevator
- Heating
- Fax/photocopying
- 24-hour security
- Family Rooms
- Free Wi-Fi
- Non-Smoking Rooms Available
- Wine/champagne
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Contactless check-in/out
- Audible alarm
- CCTV security in common areas
- Daily disinfection
- Luggage storage & lockers
- Non-smoking property
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Parking available (charges may apply)
- Indoor parking (charges may apply)
Airports Show all on map »
- Capodichino Airport - 2.47 mi
- Procida Harbour Airport - 13.72 mi
- Sorrento Airport - 17.18 mi
- Ischia Airport - 18.66 mi
- Capri Airport - 21.18 mi
- Pontecagnano Airport - 29.38 mi
Museums
- Museo Civico Gaetano Filangieri - 0.56 mi
- Museo d Arte Contemporanea Donnaregina - 0.57 mi
- Museo Cappella Sansevero - 0.82 mi
- Il Museo Archeologico Nazionale - 0.93 mi
- National Archaeological Museum Museo Archeologico Nazionale - 0.98 mi
- National Archeological Museum - 0.99 mi
- Astronomical Observatory of Capodimonte - 1.09 mi
Click here to leave your opinion >>
Nestor (Couple)
stayed in January, 2026
Guest Score 3 out of 10
Poor
Nice guy, they are under remodeling, but the area is very unsafe, don’t go with your family or by your self, specially at night
Area and room
Angela (Group Traveler)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
It was good
The area I don't like it it is not safe
Paula (Couple)
stayed in September, 2025
Guest Score 7 out of 10
Good
Comfy beds
Liam (Couple)
stayed in April, 2025
Guest Score 8 out of 10
Very Good
Ian (Couple)
stayed in April, 2025
Guest Score 4 out of 10
Disappointing
Man, what to say…all of Naples is in pretty bad shape. Definitely not this hotels fault! But man it’s all hard, the reception is on the 2nd floor which is the 3rd floor in the US. Outside door is locked, door to reception is locked. Hard to get in. The man checked us in seemed hard but once he smiled and laughed it was easy to tell he had a kind heart. The room (4) was in the lobby of the hotel so every conversation and every phone call was part of our experience. The city below is loud and busy all night. The room was adequately put together and all linens and sheets were just fine. This establishment is for the rough and tough travelers. Ear plugs are a must if you plan on staying here. Even though the streets are crowded and seem scary I didn’t see anything that would cause you harm. Just be brave and adventurous for a night or two and you’ll be fine. Ah, Naples…maybe Mount Vesuvius will clean this city soon.
Manisaree (Solo Traveler)
stayed in April, 2025
Guest Score 7 out of 10
Good
The hotel's location is convenient for commuting. Having said that, I could take the Alibus (airport bus) from the airport and arrive at the Napoli Centrale train station, which is close to the hotel, in 15 minutes. Walking from the train station to the hotel will take 5-8 minutes only. Therefore, the hotel was fit to my travel plan, which is a one-day trip to other cities such as Pompeii and Rome. Also, it is not far from the famous pizza of Naples; I went there on foot.
The shared bathroom/ toilet and lobby were cleaner than I expected. The small bedroom I booked was clean but slightly cold at night (in the second week of April). However, I found a spare blanket in the room's cabinet for extra warmth.
Although the location is excellent, the neighborhood looks scary. In front of the train station on the right side (if the train station is behind you), there were some groups of people standing around, and you had to walk past them to reach the hotel. Some street sellers look a bit scary on the small road where the hotel is, too (even if they did not do anything to you). I heard their noise at night due to my room being close to the road.
Emily (Family with young children)
stayed in April, 2025
Guest Score 1 out of 10
Very Poor
Sarah (Group Traveler)
stayed in February, 2025
Guest Score 6 out of 10
Pleasant
Staff were lovely, and the bed was comfortable but ended up having to leave due to plans to travel further south. I felt bad for having to leave the next day as i felt i made the owners upset for that.
Simple room standards had everything you needed.
The area, honestly, you can not blame the owners for where the hotel is located. It's just unfortunate that it felt like you have to watch your back anytime you leave or go into the hotel.
Louise (Solo Traveler)
stayed in January, 2025
Guest Score 9 out of 10
Wonderful
Samuel (Couple)
stayed in January, 2025
Guest Score 8 out of 10
Very Good
Jeremy (Family with young children)
stayed in January, 2025
Guest Score 8 out of 10
Very Good
The location was excellent, very close to the railway station and walking distance to the ferry terminal. It was deal for visiting Pompeii, Herculaneum, Vesuvius, Capri and Ischia. The room was decent and very reasonably priced. Everything worked - the toilet, shower, etc.
The internet was really patchy. We had to sit on the chairs outside the room to get decent wifi, and even then it kept cutting out. The bed was comfortable, but the sheets kept falling off the bed - they would need to fit better. But apart from this everything was satisfactory.
Louise (Solo Traveler)
stayed in December, 2024
Guest Score 8 out of 10
Very Good
Marija (Solo Traveler)
stayed in December, 2024
Guest Score 8 out of 10
Very Good
Austine (Solo Traveler)
stayed in November, 2024
Guest Score 8 out of 10
Very Good
Ch (Business Traveler)
stayed in November, 2024
Guest Score 7 out of 10
Good
Kabir (Couple)
stayed in October, 2024
Guest Score 10 out of 10
Exceptional
Danielle (Couple)
stayed in October, 2024
Guest Score 5 out of 10
Fair
Very close to the central train station.
Staff very friendly
Room was clean
Bed was comfortable enough
When we got to the place the outside isn't inviting at all (people selling second hand stuff on the floor outside)
It's a non smoking place but as we arrived a man was walking out of the lift smoking and it stank!
The room we had was clean but the shower water plops out of the shower head like there's an air block and the drain is obviously blocked as a 2 min shower took 20 mins to drain before my husband could shower.
The 'balcony' doors didn't shut properly
Very loud at night with other guests doors banging and loud voices.
Lucky we only stayed 1 night
Lucy (Family with young children)
stayed in October, 2024
Guest Score 5 out of 10
Fair
Clean although one room stank of smoke
One room had weird fake leather mattress. Reception a bit daunting. Had to get hold of reception to get through internal doors. Felt weirdly gothic. Lots of stairs, lift too terrifying to use. Didn’t feel completely safe
Rami (Couple)
stayed in October, 2024
Guest Score 2 out of 10
Poor
Close to the train/bus station, we took Alibus directly from the airport when we arrived late at night so it was suitable
Neighborhood not clean/safe, building scary !
Katherine (Family with young children)
stayed in October, 2024
Guest Score 10 out of 10
Exceptional
Close to the station. Clean. Strong air conditioning. Close to the station, which is good and bad. Great price, as long as you know it's in a bad part of the city.
Bad part of the city, otherwise it was fine. Just be aware of the location when booking. This goes for anywhere in Naples, or any major city.
Thank you for your information!
Area information
- Capodichino Airport - 2.47 mi
- Procida Harbour Airport - 13.72 mi
- Sorrento Airport - 17.18 mi
- Ischia Airport - 18.66 mi
- Capri Airport - 21.18 mi
- Pontecagnano Airport - 29.38 mi
- Naples Central Train Station - 0.31 mi
- Stazione Napoli Centrale - 0.79 mi
- Stazione Napoli Smistamento - 0.79 mi
- Stazione Napoli Piazza Carlo III - 0.88 mi
- Stazione Napoli Monte Santo - 1.04 mi
- Museo Civico Gaetano Filangieri - 0.56 mi
- Museo d Arte Contemporanea Donnaregina - 0.57 mi
- Museo Cappella Sansevero - 0.82 mi
- Il Museo Archeologico Nazionale - 0.93 mi
- National Archaeological Museum Museo Archeologico Nazionale - 0.98 mi
- National Archeological Museum - 0.99 mi
- Astronomical Observatory of Capodimonte - 1.09 mi
- Porta Capuana - 1,049 f
- La guglia di San Gennaro - 0.49 mi
- Porta San Gennaro - 0.71 mi
- La Statua del Nilo - 0.82 mi
- La guglia di San Domenico - 0.85 mi
- Piazza Bellini - 0.94 mi
- Galleria Principe di Napoli - 1.02 mi
- Port'Alba - 1.05 mi
- Piazza Dante - 1.05 mi
- La Fontana di Monteoliveto - 1.17 mi
- Tribunali street - 0.51 mi
- Spaccanapoli Street - 0.66 mi
- La Napoli Sotterranea - 0.65 mi
- Orto Botanico - 0.71 mi
- Palazzo Pignatelli di Toritto - 0.77 mi
- Palazzo Filomarino - 0.85 mi
- Palazzo Sanfelice - 0.89 mi
- Gesu Nuovo Church - 1.01 mi
- Castle of the Egg Castel dell Ovo - 1.06 mi
- Palazzo Pignatelli di Monteleone - 1.12 mi
- Santa Maria del Carmine - 0.51 mi
- Naples Duomo - 0.53 mi
- Centro Direzionale - 0.61 mi
- Palazzo Marigliano - 0.63 mi
- San Lorenzo Maggiore - 0.65 mi
- San Gregorio Armeno - 0.67 mi
- Napoli Sotterranea - 0.67 mi
- Palazzo dello Spagnolo - 0.79 mi
- Piazza Cavour - 0.83 mi
- San Domenico Maggiore - 0.84 mi
- Associazione Simposium - 0.86 mi
- Accademia di Belle Arti - 0.93 mi
- Historic Centre - 1.04 mi
- Sant Anna dei Lombardi Monteoliveto - 1.12 mi
- Monteoliveto - 1.12 mi
- Naples Port - 1.13 mi
- Santa Maria della Sanita - 1.14 mi
- Torre della Scimmia - 1.20 mi
Airports Show all on map »
Transport
Train stations Show all on map »
Museums
Art Galleries Show all on map »
Other attractions
Monuments and Landmarks Show all on map »
Famous Streets Show all on map »
Things to do Show all on map »
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Hotel Zara Napoli
Via Firenze 81, Naples, Campania, 80142, Italy