Hotel Diamond
Piazza G.pepe 11, Naples, Campania, 80142, Italy
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1 Room With 2 Adults Change Search
Room
Room
Address
Piazza G.pepe 11, Naples, Campania, 80142, Italy
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Pets Allowed
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Fax/photocopying
- Shared lounge/TV area
- 24-hour security
- Concierge services
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Massage services
- Sun Deck
- Daily Housekeeping
- Non-Smoking Rooms Available
- Emergency cord in bathroom
- Wine/champagne
- Key access
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Access to health care professionals
- Free face masks
- Electronic room key
- Audible alarm
- balcony/terrace
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Lower bathroom sinks available
- Luggage storage & lockers
- Accessible toilet
- Pets allowed (charges may apply)
- Shuttle service (charges may apply)
Airports Show all on map »
- Capodichino Airport - 2.88 mi
- Procida Harbour Airport - 13.55 mi
- Sorrento Airport - 16.73 mi
- Ischia Airport - 18.47 mi
- Capri Airport - 20.73 mi
- Pontecagnano Airport - 29.19 mi
Museums
- Museo Civico Gaetano Filangieri - 0.45 mi
- Museo Cappella Sansevero - 0.77 mi
- Museo d Arte Contemporanea Donnaregina - 0.79 mi
- Il Museo Archeologico Nazionale - 1.03 mi
Click here to leave your opinion >>
Gergana (Couple)
stayed in October, 2025
Guest Score 2 out of 10
Poor
The staff below the manager was very helpful, nice and professional. The woman at the reception helped us switch rooms and gave us 1 day free breakfast for compensation. The guy at the reception who is not the manager, guided us to a street with restaurants where we had a very nice dinner. Thanks to this staff I am giving the hotel not the lowest rating possible.
The room had air conditioner. After we switched rooms the room was significantly bigger and the bathroom had space to turn. Then it match actually the pictures from Booking. If by any chance you end up at that hotel and the room seems different than the pictures you must complain immediately. They have the advertised rooms but they do not give it.
First, we were given a room which was the size of a closet. Please see the pictures. Me and my partner, did not feel well upon arrival so we did not want to deal with that on our first night. We just accepted that we were tricked by the booking pictures. My partner asked for a blanket, and we waited a few hours. When my partner asked again, the manager was on shift and he said his colleague will bring it at 23:00. It was around 20:00 so my partner asked to have the blanket earlier because 23:00 is too late, and we have been waiting since 17:00. The manager gave us a blanket, but he nagged the whole time. The next morning, my partner asked why we were given this room since the booking pictures are completely different. The woman who worked at the reception was very nice and helpful, and she gave us another room, and she arranged for us 1 day of free breakfast for compensation. The new room was exactly what booking had advertised, and I do not know why they gave us a different room the first night. Anyway, we were happy with the compensation, so we let it go. But in the evening, everything turned upside down. When we asked for an extra pillow, the manager who was on shift said again 23:00. He was rude and aggressive, and he asked why we switched rooms. He said we are not getting a free breakfast. My partner explained the situation and showed the booking pictures. The manager said fuck booking, and he was escalating the conversation. My partner could have continued arguing, but we were in a foreign country where people barely speak English, there is a rental car in front of the hotel in the btw paid parking, and if something happens, it will be on our costs. We let it go and decided to complain to booking and ask for compensation since we never got a free breakfast. I have sent 3 emails to booking and called customer service, but I have not received a reply. It has been already 3 weeks after my stay and booking has not even bothered to see my complaint.
Lynn (Couple)
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
Lovely hotel near the historic centre. Room was very clean and comfortable. Breakfast was good. Staff were very friendly and helpful
The location is near the historic centre, so easy to walk to, however, the area surrounding the hotel is run down and out of keeping with the hotel
Anwen (Couple)
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
Reasonable price and very welcoming staff.
Sergio (Couple)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Location and vibes
Nothing to complain about
Stefan (Couple)
stayed in August, 2025
Guest Score 9 out of 10
Wonderful
A good stay, the staff was friendly and helpful. The room was clean and modern
Tianyi (Group Traveler)
stayed in August, 2025
Guest Score 5 out of 10
Fair
The front desk of the hotel is very warm and the location is good, which is commendable, but other things are really not good.
The hotel has two parts, one is new and the other is old. The old area has to pass through a long corridor, and there is no elevator. The rooms in the old area are very old, and the shower equipment is difficult to use. It is almost impossible to adjust it to a pleasant temperature if it is not for the weak hot water or the bone-chilling cold water. There is a serious bad smell in the toilet, which is long and persistent. The decoration of the room is also very old and terrible.
JAY J. (Couple)
stayed in August, 2025
Guest Score 8 out of 10
Very Good
It was very convenient and clean. Though it is 1km away from the train station, we were able to walk from the old town.
One of the receptionist is not so nice. He was a bit irritated and stressed.
Khalida (Couple)
stayed in June, 2025
Guest Score 7 out of 10
Good
Noisy
Katerina (Couple)
stayed in May, 2025
Guest Score 4 out of 10
Disappointing
The price was good
The shower was extremely dirty, there was mold everywhere even on the ceiling. Shower curtain needs to be replaced or cleaned.
Joanna (Group Traveler)
stayed in May, 2025
Guest Score 8 out of 10
Very Good
It was well located close to the station and port. Small hotel but comfortable, nice staff, clean.
Area was a little rough, no kettle in the room
Papantoniou (Family with young children)
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
Best cappuccino for breakfast.
Excellent curly haired girl at the reception, she helped us a lot.
Location 5 minute walk to Garibaldi metro station for inside the city & 2 minute walk to Circumvesuviana Station for outside the city.
Basic breakfast but does the job.
Joakim (Solo Traveler)
stayed in April, 2025
Guest Score 6 out of 10
Pleasant
Great and helpful staff, provided useful tips. Spacious room and nice bathroom. Was signs of beeing well used.
Maria (Family with young children)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Volodymyr (Couple)
stayed in April, 2025
Guest Score 7 out of 10
Good
Richard (Couple)
stayed in April, 2025
Guest Score 8 out of 10
Very Good
Staff were excellent
Breakfast v good
Room v clean
Location fair
Alexandre (Business Traveler)
stayed in April, 2025
Guest Score 7 out of 10
Good
Al (Couple)
stayed in February, 2025
Guest Score 7 out of 10
Good
Karol (Couple)
stayed in January, 2025
Guest Score 10 out of 10
Exceptional
we loved the experience. the staff was very helpful and the room quiet and cozy.
it was a bit tricky to pee as there was a bidet right in front of a toilet.
Sarah (Couple)
stayed in December, 2024
Guest Score 7 out of 10
Good
Marie (Solo Traveler)
stayed in December, 2024
Guest Score 7 out of 10
Good
It was in a good location, pretty close to central train station
The area felt dirty, and I wasn't provided with any toiletries or complimentary water
Thank you for your information!
Area information
- Capodichino Airport - 2.88 mi
- Procida Harbour Airport - 13.55 mi
- Sorrento Airport - 16.73 mi
- Ischia Airport - 18.47 mi
- Capri Airport - 20.73 mi
- Pontecagnano Airport - 29.19 mi
- Museo Civico Gaetano Filangieri - 0.45 mi
- Museo Cappella Sansevero - 0.77 mi
- Museo d Arte Contemporanea Donnaregina - 0.79 mi
- Il Museo Archeologico Nazionale - 1.03 mi
- Naples Central Train Station - 0.50 mi
- Stazione Napoli Centrale - 0.76 mi
- Stazione Napoli Smistamento - 0.76 mi
- Stazione Marittima - 0.83 mi
- Stazione Napoli Monte Santo - 1.03 mi
- La guglia di San Gennaro - 0.58 mi
- Porta Capuana - 0.58 mi
- La Statua del Nilo - 0.74 mi
- La guglia di San Domenico - 0.76 mi
- Porta San Gennaro - 0.92 mi
- Piazza Bellini - 0.92 mi
- La Fontana di Monteoliveto - 1.01 mi
- Piazza Dante - 1.03 mi
- Port'Alba - 1.03 mi
- Tribunali street - 0.59 mi
- Spaccanapoli Street - 0.68 mi
- La Napoli Sotterranea - 0.68 mi
- Orto Botanico - 0.92 mi
- Mercadante - 0.95 mi
- Palazzo Pignatelli di Toritto - 0.69 mi
- Palazzo Filomarino - 0.76 mi
- Castle of the Egg Castel dell Ovo - 0.83 mi
- Gesu Nuovo Church - 0.90 mi
- Castelnuovo - 0.95 mi
- Palazzo Pignatelli di Monteleone - 0.98 mi
- Castel Nuovo Maschio Angioino Castle - 1.03 mi
- Amphitheatre Capua - 1.03 mi
- Santa Maria del Carmine - 566 f
- Palazzo Marigliano - 0.58 mi
- Naples Duomo - 0.64 mi
- San Gregorio Armeno - 0.67 mi
- San Lorenzo Maggiore - 0.67 mi
- Napoli Sotterranea - 0.68 mi
- San Domenico Maggiore - 0.77 mi
- Associazione Simposium - 0.77 mi
- Naples Port - 0.79 mi
- Centro Direzionale - 0.92 mi
- Historic Centre - 0.94 mi
- Accademia di Belle Arti - 0.95 mi
- Monteoliveto - 0.96 mi
- Piazza Cavour - 0.97 mi
- Sant Anna dei Lombardi Monteoliveto - 0.99 mi
- Molo Beverello - 1.00 mi
- Palazzo dello Spagnolo - 1.02 mi
- Maschio Angioino - 1.05 mi
- Torre della Scimmia - 1.05 mi
Airports Show all on map »
Museums
Art Galleries Show all on map »
Transport
Train stations Show all on map »
Other attractions
Monuments and Landmarks Show all on map »
Famous Streets Show all on map »
Things to do Show all on map »
Historical Buildings Show all on map »
Theatres Show all on map »
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Hotel Diamond
Piazza G.pepe 11, Naples, Campania, 80142, Italy