Eurostars Hotel Excelsior
Via Partenope 48, Naples, Campania, 80121, Italy
US: +1 888-428-0763
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1 Room With 2 Adults Change Search
Room
Room
Address
Via Partenope 48, Naples, Campania, 80121, Italy
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Elevator
- Heating
- Fax/photocopying
- Shared lounge/TV area
- Wheelchair accessible
- Concierge services
- Free Wi-Fi
- Restaurant(s)
- Sun Deck
- Daily Housekeeping
- Non-Smoking Rooms Available
- Wine/champagne
- Guests can opt-out of daily cleaning service
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Linens, towels and laundry washed in accordance with local authority guidelines
- All plates, cutlery, glasses and other tableware have been sanitized
- balcony/terrace
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Professional cleaning services
Airports Show all on map »
- Capodichino Airport - 4.42 mi
- Procida Harbour Airport - 12.15 mi
- Sorrento Airport - 15.96 mi
- Ischia Airport - 17.03 mi
- Capri Airport - 19.41 mi
- Pontecagnano Airport - 29.71 mi
Museums
- Museo di Palazzo Reale - 0.36 mi
- Certosa e Museo di San Martino - 1.08 mi
- Museo Cappella Sansevero - 1.36 mi
Click here to leave your opinion >>
Sharon (family with young children)
stayed in May, 2025
Guest Score 8 out of 10
Very Good
The view of the bay and vesuvius was excellent. The best area in Naples to stay. Lovely pedestrian area with restaurants and bars.
The building works outside the hotel.....they were noisy early morning and spoilt the view. When the new promenade is finished it will be beautiful.
Rosemary (family with young children)
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
Always a brilliant stay here. The rooftop hotel has the best view of Naples by night. Very generous with food when buying drinks at the hotel. Staff are always very accommodating and go out of their way to help. An easy and enjoyable 15-minute walk to the centre of Naples. Great location and close to the port for day trips to the islands and Amalfi. There is also an abundance of great restaurants nearby. Excellent amenities and rooms are spacious.
There is nothing I didn't like about my stay.
Shahid (young couple)
stayed in May, 2025
Guest Score 3 out of 10
Poor
The view is outstanding and the location is convenient for restaurants and shopping. The view is great. The rooms are a bit tired and the airconsitioning gives off a smell.
The house cleaning staff did not leave hand towels, bath mat,. Locking the sopa at one end of the sink makes it difficult to access it. Why not use two small bottles for each side? Some of the light switches did not work properly and need to be checked out regularly. The upstairs bar was closed for a private ceremony making it hard for paying guests to sit and enjoy the view. The 8th flooor bar was not open when the private party was going o, and the downstairs bar was also closed. And this was a Saturday!
Janice (solo traveller)
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
The view was great from my room. The bathroom was top notch. The rooftop bar and restaurant view is awesome. Really, the best part of my stay! The morning breakfast room is elegant, and lots of food choices. The location is great, walk out the front door to the marina and fort, although I traveled alone, I felt very safe. There were people all day long walking the shoreline. Nice gelato cafe down the street! I will definitely stay here again if I return to Naples. Really the best area of the city.
The furniture in the room was a bit old and well used, but that would not stop me from staying here again.
Renee (family with young children)
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
Excellent
Natasha (family with young children)
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
Vincent (young couple)
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
The location
The view from our room of the bay of Naples
Friendly staff
Nothing only the construction work in the vicinity of the hotel
Khaled (young couple)
stayed in May, 2025
Guest Score 9 out of 10
Wonderful
Everything is excellent
Graham (young couple)
stayed in May, 2025
Guest Score 8 out of 10
Very Good
Ramesh (young couple)
stayed in May, 2025
Guest Score 5 out of 10
Fair
Larry (solo traveller)
stayed in May, 2025
Guest Score 7 out of 10
Good
Leana (young couple)
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
Location is great. 10min walk to port for a ferry to Amalfi and Capri. On the other side great walk by the sea with lots of restaurants. Hotel was comfortable, clean and staff was friendly. Terrace bar has great views and cocktails
We did not spend much time at the hotel, too much to see.
Shun (young couple)
stayed in May, 2025
Guest Score 8 out of 10
Very Good
Jorge (young couple)
stayed in May, 2025
Guest Score 8 out of 10
Very Good
Staff was extremely courteous and kind making any effort to make our stay as pleasant as possible..Luigi from reception was particularly nice.
Location is prime
Building needs extensive renovation.AC was not working.
Muhammad (young couple)
stayed in May, 2025
Guest Score 9 out of 10
Wonderful
Location was amazing. Staff so friendly and room so clean.
A bit expensive
Jenny (young couple)
stayed in April, 2025
Guest Score 2 out of 10
Poor
Old glory of the hotel
Cosy rooms
I have not seen such service for 20 years. Staff don't pick up the phones. You need to ask them several times to do something for you (e.g. help with luggage on stairs). Why do i need to contact reception to activate my card to access gym? Internet seriously requires to have a receipt printed out with code per device and lasts 8 hours. Seriously? Sockets don't work for modern chargers. You ask for 2 bags of earl gray tea instead english breakfast, you are told, no it is 1 bag of each tea per day. Upstairs on the roof they are fine seating you down on a water-soaked seat with a straight face. You need a bottle opener? You fo downstairs to reception where after waiting for a few minutes till they stop talking to only get told "go upstairs and ask at the bar" who after a few minutes tell you to bring it back in a few minutes. I could go on and on...
TLDR: Hello, is it a hostel or a luxury hotel??
Marco (young couple)
stayed in April, 2025
Guest Score 2 out of 10
Poor
Hotel is very central.
You book a 4 start hotel , a superior room and you get a horrible room attached in the pictures with dirty walls. Totally overpriced. Wifi runs only on corridors of the hotel and not in the room. Then the hotel decides to do the maintenance of the reception marble floors at 3.00 in the morning without notifying the guests and from hammering, we did not sleep 2 nights. The noise was echoing all the way up to all floors. On the second night I went down and told them clearly to stop as the next thing would be to call the police. So our experience was too bad to recommend this hotel to anyone.
Arwa (family with young children)
stayed in April, 2025
Guest Score 7 out of 10
Good
Location
No ironing boared and iron
No espresso machine in room
Picture in booking for room diffrent from reality
James (young couple)
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
Excellent location. Spacious and stylish room. Superb roof top terrace. Excellent staff.
Antonio (young couple)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Amazing position to visit the city, amazing staff and place overall.
If i have to nitpick, wifi wasn’t the best in the room, was allright in other zones like the terrace bar and the hall so, not a big problem but hope they will address that!
Thank you for your information!
Area information
- Capodichino Airport - 4.42 mi
- Procida Harbour Airport - 12.15 mi
- Sorrento Airport - 15.96 mi
- Ischia Airport - 17.03 mi
- Capri Airport - 19.41 mi
- Pontecagnano Airport - 29.71 mi
- Museo di Palazzo Reale - 0.36 mi
- Certosa e Museo di San Martino - 1.08 mi
- Museo Cappella Sansevero - 1.36 mi
- Stazione Marittima - 0.76 mi
- La Fontana dell'Immacolatella - 70 f
- Galleria Umberto I - 0.54 mi
- La Fontana di Monteoliveto - 1.05 mi
- La guglia di San Domenico - 1.30 mi
- La Statua del Nilo - 1.32 mi
- Piazza Dante - 1.36 mi
- Port'Alba - 1.36 mi
- Piazza Bellini - 1.38 mi
- Campi Flegrei - Cuma - 1,026 f
- Il Lungomare - 0.60 mi
- Mercadante - 0.70 mi
- Naples beach - 0.34 mi
- Royal Palace - 0.46 mi
- Castel Nuovo Maschio Angioino Castle - 0.69 mi
- Palazzo Zevallos - 0.69 mi
- Castelnuovo - 0.70 mi
- Castle of the Egg Castel dell Ovo - 0.99 mi
- Palazzo Pignatelli di Monteleone - 1.09 mi
- Sant'Elmo Castle - 1.10 mi
- Gesu Nuovo Church - 1.20 mi
- Palazzo Filomarino - 1.30 mi
- Palazzo Pignatelli di Toritto - 1.35 mi
- San Carlo Theatre - 0.51 mi
- Amphitheatre Capua - 0.78 mi
- Viale Dohrn Antique Market - 0.89 mi
- Porticciolo di Santa Lucia - 390 f
- Royal Palace Palazzo Reale - 0.39 mi
- Piazza Plebiscito - 0.40 mi
- Via Chiaia - 0.49 mi
- Piazza Trieste e Trento - 0.49 mi
- Molo Beverello - 0.63 mi
- Maschio Angioino - 0.63 mi
- Naples Port - 0.82 mi
- Villa Communale - 0.86 mi
- Vomero - 0.88 mi
- Via Roma - 0.92 mi
- Castel dell'Ovo - 0.94 mi
- Galleria Toledo - 0.95 mi
- Monteoliveto - 1.06 mi
- Lungomare Caracciolo - 1.06 mi
- Torre della Scimmia - 1.06 mi
- Sant Anna dei Lombardi Monteoliveto - 1.11 mi
- Historic Centre - 1.20 mi
- Castel Sant Elmo - 1.20 mi
- Associazione Simposium - 1.30 mi
- San Domenico Maggiore - 1.32 mi
Airports Show all on map »
Museums
Art Galleries Show all on map »
Transport
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Eurostars Hotel Excelsior
Via Partenope 48, Naples, Campania, 80121, Italy