Chiaja Hotel De Charme
Via Chiaia 216, Naples, Campania, 80121, Italy
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1 Room With 2 Adults Change Search
Room
Room
Address
Via Chiaia 216, Naples, Campania, 80121, Italy
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Pets Allowed
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Elevator
- Coffee shop
- Packed lunches
- Heating
- Fax/photocopying
- Shared lounge/TV area
- 24-hour security
- Concierge services
- Family Rooms
- Free Wi-Fi
- Daily Housekeeping
- Non-Smoking Rooms Available
- Wine/champagne
- Fruits
- Temporary art galleries
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Free face masks
- Contactless check-in/out
- Electronic room key
- Audible alarm
- Car rental available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Restaurant (special diets available)
- Soundproof rooms available
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Room service available
- Pets allowed (charges may apply)
- Airport shuttle (charges may apply)
- Parking available (charges may apply)
- Indoor parking (charges may apply)
- Shuttle service (charges may apply)
Airports Show all on map »
- Capodichino Airport - 4.11 mi
- Procida Harbour Airport - 12.17 mi
- Sorrento Airport - 16.45 mi
- Ischia Airport - 17.08 mi
- Capri Airport - 19.86 mi
- Pontecagnano Airport - 30.02 mi
Museums
- Museo di Palazzo Reale - 819 f
- Certosa e Museo di San Martino - 0.60 mi
- Museo Cappella Sansevero - 0.97 mi
Click here to leave your opinion >>
Nicole (Solo Traveler)
stayed in April, 2026
Guest Score 8 out of 10
Very Good
Great location in town. Breakfast was good
Bed was not comfortable and ghe single flat pillow was twrrible
Vadim (Couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Excellent location and nice staff
ELIZABETH (Group Traveler)
stayed in March, 2026
Guest Score 6 out of 10
Pleasant
This hotel had some pros and cons I think it’s important to know going in, although none of the cons were dealbreakers for me. I’m only writing this review to give others an idea of what to expect. This was a perfectly serviceable place to sleep, but I would probably not book again because I prefer slightly more comfort than this hotel offered on default. I did not communicate any of the minor issues I had with the staff or give them a chance to better accommodate me, so I don’t blame them for anything I list below as a negative.
Pros:
- in the Chiaia neighborhood on a pedestrian only street – but, be aware taxis won’t be able to drop you off directly in front of the hotel
- fantastic food within walking distance
- delicious breakfast buffet in hotel
- The staff was helpful and friendly
- Fantastic pizza to go or to stay within steps from the hotel at Pizzeria Donna Sofia a Chiaia
- Nearby convenient taxi stands at Piazza del Plebiscito
Cons:
- Drunk groups of both adults and very young children roaming the street at night
- Vespas/scooters/motorcycles etc zipping around the pedestrian street – however, this is something I expect in Italy
- Streets covered in litter and vomit from the night before
- Very bright blue light on the wall mounted thermostat that made sleeping difficult because it would turn on and off randomly
- One pillow per bed, making sitting up against the hard headboard uncomfortable
- Hard beds
- Many flies coming in as soon as the window is open, which isn’t the hotel’s fault
- Predatory restaurant nearby who takes advantage of tourists by overcharging and serving badly prepared food at Antica Taverna a Chiaia
Turnbull (Solo Traveler)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Helpful, friendly staff, cleanliness and efficient room cleaning, efficient breakfast service, warmth (this was January), shower (easy to control, not often the case in hotels), quiet. The lounge area was nice. Gateaux available all day a nice touch.
The room temperature was difficult to control; very hard-to-operate touch-screen operation. Having a kettle, not yet common in Italy, would have been nice. Breakfast area a bit congested. Not being on the grouind floor, might have been difficult for oldies if the single, rather old-looking lift became out of order.
Gerald (Couple)
stayed in January, 2026
Guest Score 8 out of 10
Very Good
A charming little hostel with quiet room, good breakfast, great location and helpful staff.
Front door after hours, bathroom door which stuck halfway open.
Tom (Family with young children)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
The small hotel atmosphere and the staff plus location,
N/A
Karma (Solo Traveler)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Comfortable room. I actually caught a cold while traveling so I spent more time in the room than expected and it was very comfortable to recuperate in.
I would stay here again. The elevator was nice and I definitely used it when moving with my suitcase.
The hotel is off the street so it did take me a minute to find it. Just a note for anyone using this hotel.
I didn't ask so I admit that I'm not sure if it was possible to get, but I wish I could have made a cup of tea.
Georgia (Solo Traveler)
stayed in December, 2025
Guest Score 7 out of 10
Good
convenient location
There is no sign of the hotel outside the main entrance, you have to ask for the hotel.
The main entrance of the building closes after 20:00 and you have to enter through a tiny door afterwards.
There is no mobile or internet signal inside the premises due to the thick walls.
Idit (Couple)
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
Location is excellent. Breakfast - very good. Staff - very friendly and helpful
The room and the bathroom were very small
Idit (Couple)
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
Location is excellent. Breakfast - very good. Staff - very friendly and helpful
The room and bathroom were very small
Susan (Couple)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Great location, right in the heart of shopping and restaurants. Close to the cruise ship ports.
The bed is firm.
Teodoro (Solo Traveler)
stayed in August, 2025
Guest Score 8 out of 10
Very Good
Good location , clean , nice staff , delicious breakfast!
The hotel sign is not visible from the outside especially it’s located on the second floor and tucked in behind the shops in front of the building.
Fulvia (Family with young children)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
We liked the location, it was downtown and close to everything we wanted to see.
Breakfast was awesome, the rooms were cute and the the staff was great.
We liked the complimentary grapes and bread being available all day.
We liked the rooms, initial air conditioning and bath/shower water pressure.
The staff helped with our suitcases, when we had to drag them into the hotel from the piazza.
We liked the homemade lucky horns they gave all of us at checkout.
FANTASTIC STAFF at Chiaja Hotel de Charme
1. BAGS. Unloading/loading bags issues: We had 10 adults and 4 children (7 rooms) and we didn't know that the two minivans we hired were not allowed to unload our bags at the entrance of the hotel. We had to drag all the suitcases, carry-ons, strollers, diapers bags, backpacks, etc. up to the hotel from Piazza Carolina, some 50 meters or more away, in the middle of the afternoon. We later found out only some taxis have special permissions. Also we did not know that unloading/loading is actually allowed before 8 AM and after 9 PM. This should be clear somewhere when booking rooms and should be prominent on the hotel website. It's important if you are traveling with a group, with lots of luggage!
2. AIR CONDITIONING was great until it stopped in the middle of the night. It was a hot night. Several family members more sensitive to heat in our group could not sleep well because of the warm temperature, when the air conditioning stopped and the air was not cold. The key was inserted. I am not sure if the hotel is aware of this, or if they were lowering the air to save money, or something malfunctioned in certain hotel rooms. I would have complained but I did not know this until we had already left. It was a hectic morning. We only stayed one night.
3. HAIR CONDITIONER. Minor but important: there was NO HAIR CONDITIONER in the bathroom. Shampoo and body soap were available but no conditioner. My hair was a messy clump after showering, i had a hard time brushing on a busy check-out morning, I did not realize there was no conditioner. Hotels should make sure it is available. I am not sure if they had some, it was too late to ask for it, since we stayed one night only. Just wanted to alert others.
4. TOILET PAPER. There was one half-roll of toilet paper in the dispenser and no backup roll. There should always be a 2nd roll. Luckily I asked for an extra roll before going to bed. We definitely ran out of the first one.
Alia (Couple)
stayed in August, 2025
Guest Score 5 out of 10
Fair
Well located
Dimly lit rooms with an odd layout. Air conditioning didn’t work. Not a friendly or warm feeling. The courtyard it’s located in is dark and dirty. Expensive for what you get
Davenport (Couple)
stayed in June, 2025
Guest Score 9 out of 10
Wonderful
I loved that there was a bathtub!
The room smelled like cigarettes - but once in the room for a while we stopped noticing.
Bruschi (Couple)
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
Beautiful, extremely convenient & safe location. Staff was very responsive and helpful.
Bruschi (Couple)
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
Convenient location near Piazza Plebiscito, street felt safe, attractive rooms, delicious breakfast, helpful 24 hour staff.
Wendy (Couple)
stayed in June, 2025
Guest Score 7 out of 10
Good
Good location next to Chiaia neighborhood. Was also quiet on pedestrian street. Good air conditioning in the rooms.
Felt a little worn down.
Laurie (Couple)
stayed in May, 2025
Guest Score 9 out of 10
Wonderful
Location and breakfast.
Ghazaal (Family with young children)
stayed in April, 2025
Guest Score 7 out of 10
Good
Air condition is not working
Less facilities, no Wi-Fi, no air condition
Thank you for your information!
Area information
- Capodichino Airport - 4.11 mi
- Procida Harbour Airport - 12.17 mi
- Sorrento Airport - 16.45 mi
- Ischia Airport - 17.08 mi
- Capri Airport - 19.86 mi
- Pontecagnano Airport - 30.02 mi
- Museo di Palazzo Reale - 819 f
- Certosa e Museo di San Martino - 0.60 mi
- Museo Cappella Sansevero - 0.97 mi
- Stazione Marittima - 0.67 mi
- Stazione Napoli Monte Santo - 0.94 mi
- Royal Palace - 327 f
- Palazzo Zevallos - 0.24 mi
- Castel Nuovo Maschio Angioino Castle - 0.37 mi
- Castelnuovo - 0.46 mi
- Sant'Elmo Castle - 0.62 mi
- Castle of the Egg Castel dell Ovo - 0.64 mi
- Palazzo Pignatelli di Monteleone - 0.66 mi
- Gesu Nuovo Church - 0.78 mi
- Palazzo Filomarino - 0.91 mi
- Galleria Umberto I - 830 f
- La Fontana dell'Immacolatella - 0.49 mi
- La Fontana di Monteoliveto - 0.61 mi
- Piazza Dante - 0.91 mi
- Port'Alba - 0.91 mi
- La guglia di San Domenico - 0.91 mi
- La Statua del Nilo - 0.94 mi
- Piazza Bellini - 0.95 mi
- San Carlo Theatre - 905 f
- Amphitheatre Capua - 0.40 mi
- Campi Flegrei - Cuma - 0.34 mi
- Mercadante - 0.46 mi
- Il Lungomare - 0.54 mi
- Naples beach - 0.46 mi
- Viale Dohrn Antique Market - 0.76 mi
- Via Chiaia - 342 f
- Piazza Plebiscito - 559 f
- Piazza Trieste e Trento - 617 f
- Royal Palace Palazzo Reale - 948 f
- Maschio Angioino - 0.36 mi
- Molo Beverello - 0.44 mi
- Castel dell'Ovo - 0.46 mi
- Galleria Toledo - 0.46 mi
- Via Roma - 0.47 mi
- Porticciolo di Santa Lucia - 0.55 mi
- Torre della Scimmia - 0.62 mi
- Naples Port - 0.62 mi
- Monteoliveto - 0.64 mi
- Sant Anna dei Lombardi Monteoliveto - 0.68 mi
- Villa Communale - 0.71 mi
- Castel Sant Elmo - 0.72 mi
- Vomero - 0.73 mi
- Historic Centre - 0.77 mi
- Associazione Simposium - 0.91 mi
- San Domenico Maggiore - 0.93 mi
- Lungomare Caracciolo - 0.96 mi
Airports Show all on map »
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Chiaja Hotel De Charme
Via Chiaia 216, Naples, Campania, 80121, Italy