Best Western Hotel Plaza
Piazza Principe Unberto I 23, Naples, Campania, 80142, Italy
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Piazza Principe Unberto I 23, Naples, Campania, 80142, Italy
This property offers a Special Protection Program, a strict program of precise safeguards dedicated to our guests and our staff. Just 656 feet from Central Station, Best Western Plus Hotel Plaza offers a host of modern amenities and free Wi-Fi throughout. Enjoy a generous breakfast buffet on the rooftop terrace. This smart hotel is housed in a 19th-century building, which has been completely restructured. The guest rooms come with air conditioning and an LCD TV. Some rooms include a balcony. A buffet breakfast can be purchased, and is provided on the terrace. From here, admire a beautiful view of Castel Sant' Elmo and Certosa San Martino. The café provides simple Neapolitan dishes, brunches, and business meals. At the Hotel Plaza you are close to the Metro and Circumvesuviana trains. It offers shuttle busses to the port of Naples and Capodichino Airport at an extra cost. There is a great team of multilingual staff available 24 hours a day to make sure your stay goes smoothly. Personal computers are available to hire free of charge. License Number(s): 15036049ALB0948

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Business Center
  • Pets Allowed
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Trouser press
  • Heating
  • Fax/photocopying
  • Private check-in/check-out
  • Shared lounge/TV area
  • Wheelchair accessible
  • Concierge services
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Emergency cord in bathroom
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • First aid kit available
  • Mobile app for room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Free face masks
  • Food delivery
  • Electronic room key
  • Audible alarm
  • balcony/terrace
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Soundproof rooms available
  • Tour services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Accessible toilet
  • Allergy-free rooms available
  • Room service available
  • Pets allowed (charges may apply)
  • Parking available (charges may apply)
  • Shuttle service (charges may apply)
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Best Western Hotel Plaza
Rates from View more information >>

Airports Show all on map »

  • Capodichino Airport - 2.48 mi
  • Procida Harbour Airport - 13.69 mi
  • Sorrento Airport - 17.20 mi
  • Ischia Airport - 18.62 mi
  • Capri Airport - 21.18 mi
  • Pontecagnano Airport - 29.42 mi

Museums

  • Museo d Arte Contemporanea Donnaregina - 0.52 mi
  • Museo Civico Gaetano Filangieri - 0.53 mi
  • Museo Cappella Sansevero - 0.78 mi
  • Il Museo Archeologico Nazionale - 0.89 mi
  • National Archaeological Museum Museo Archeologico Nazionale - 0.93 mi
  • National Archeological Museum - 0.94 mi
  • Astronomical Observatory of Capodimonte - 1.06 mi
Click here to leave your opinion >>
stayed in September, 2026
Guest Score 8 out of 10
Very Good
Comfy beds, great location, air conditioning was great. The receptionists that we met were friendly and helpful. Felt safe and comfortable.
We did not enjoy the bathroom set up as the door could not open all the way. The showers were small. Overall, no other major complaints.
stayed in September, 2026
Guest Score 8 out of 10
Very Good
Overall, the hotel has a nice structure, and the breakfast view is AMAZING!
Staff are not very welcome. No parking at the hotel! The neighbourhood seems a bit dangerous.
stayed in August, 2026
Guest Score 5 out of 10
Fair
N/A
Front desk gentleman was rude durning arrival.
stayed in August, 2026
Guest Score 4 out of 10
Disappointing
Got into room a little early
The area was like a third world country. It was not an area that you would feel safe in.
stayed in August, 2026
Guest Score 7 out of 10
Good
Friendly staff All day small refreshments at the lobby Nice breakfast at rooftop
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
I like everything in this hotel. It's clean, safe, room was great with comfortable beds.
none
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Location
The shower was very small, the design seems to be for small people. We are not that big either (200pds)
stayed in June, 2026
Guest Score 7 out of 10
Good
The breakfast was just ok. The coffee was not good
The WiFi network described in the Welcome info was not listed and there was no password given. When I called the front desk I was just told "is in the welcome info."
stayed in June, 2026
Guest Score 1 out of 10
Very Poor
Location was not safe at all.
stayed in June, 2026
Guest Score 8 out of 10
Very Good
What we like most was the terrace in the room, it was very comfortable and lovely. And breakfast area was on the same floor.
There was construction at the hotel entrance, making it look very unsightly, and we didn't know where to enter.
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
The staff was very nice and the property was very clean. Breakfast was wonderful!
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
Room size is good. Bed is comfortable
The sign in the front door is hard to see
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Clean rooms, friendly staff and great breakfast! A hop, skip and jump to train station.
stayed in May, 2026
Guest Score 8 out of 10
Very Good
The location
No Kleenex box (tissue)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Convenient to the train station
Bathrooms are narrow and no tissue box
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
very good location with friendly team
the room I stayed was little small
stayed in May, 2026
Guest Score 6 out of 10
Pleasant
Clean, modern & helpful staff
Hotel location- we didn’t feel safe outside. The streets were dirty!
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Clean, classy and close to everywhere
Nothing
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Value
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Quiet rooms, good air conditioning
Guest reviews
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Area information

    Airports Show all on map »

    • Capodichino Airport - 2.48 mi
    • Procida Harbour Airport - 13.69 mi
    • Sorrento Airport - 17.20 mi
    • Ischia Airport - 18.62 mi
    • Capri Airport - 21.18 mi
    • Pontecagnano Airport - 29.42 mi

    Transport

      Train stations Show all on map »
      • Naples Central Train Station - 0.36 mi
      • Stazione Napoli Centrale - 0.84 mi
      • Stazione Napoli Smistamento - 0.84 mi
      • Stazione Napoli Piazza Carlo III - 0.87 mi
      • Stazione Napoli Monte Santo - 1.00 mi

    Museums

      Art Galleries Show all on map »
      • Museo d Arte Contemporanea Donnaregina - 0.52 mi
      • Museo Civico Gaetano Filangieri - 0.53 mi
      • Museo Cappella Sansevero - 0.78 mi
      • Il Museo Archeologico Nazionale - 0.89 mi
      • National Archaeological Museum Museo Archeologico Nazionale - 0.93 mi
      • National Archeological Museum - 0.94 mi
      • Astronomical Observatory of Capodimonte - 1.06 mi

    Other attractions

      Monuments and Landmarks Show all on map »
      • Porta Capuana - 827 f
      • La guglia di San Gennaro - 0.45 mi
      • Porta San Gennaro - 0.66 mi
      • La Statua del Nilo - 0.79 mi
      • La guglia di San Domenico - 0.81 mi
      • Piazza Bellini - 0.90 mi
      • Galleria Principe di Napoli - 0.98 mi
      • Piazza Dante - 1.01 mi
      • Port'Alba - 1.01 mi
      • La Fontana di Monteoliveto - 1.14 mi
      Famous Streets Show all on map »
      • Tribunali street - 0.48 mi
      • Spaccanapoli Street - 0.62 mi
      Things to do Show all on map »
      • La Napoli Sotterranea - 0.61 mi
      • Orto Botanico - 0.66 mi
      Historical Buildings Show all on map »
      • Palazzo Pignatelli di Toritto - 0.73 mi
      • Palazzo Filomarino - 0.81 mi
      • Palazzo Sanfelice - 0.85 mi
      • Gesu Nuovo Church - 0.98 mi
      • Castle of the Egg Castel dell Ovo - 1.03 mi
      • Palazzo Pignatelli di Monteleone - 1.09 mi
      Other Show all on map »
      • Naples Duomo - 0.49 mi
      • Santa Maria del Carmine - 0.51 mi
      • Palazzo Marigliano - 0.59 mi
      • San Lorenzo Maggiore - 0.61 mi
      • San Gregorio Armeno - 0.63 mi
      • Napoli Sotterranea - 0.63 mi
      • Centro Direzionale - 0.65 mi
      • Palazzo dello Spagnolo - 0.75 mi
      • Piazza Cavour - 0.78 mi
      • San Domenico Maggiore - 0.81 mi
      • Associazione Simposium - 0.82 mi
      • Accademia di Belle Arti - 0.89 mi
      • Historic Centre - 1.01 mi
      • Sant Anna dei Lombardi Monteoliveto - 1.09 mi
      • Monteoliveto - 1.09 mi
      • Santa Maria della Sanita - 1.10 mi
      • Naples Port - 1.12 mi
      • Torre della Scimmia - 1.16 mi

Best Western Hotel Plaza

Piazza Principe Unberto I 23, Naples, Campania, 80142, Italy