Best Western Hotel Plaza
Piazza Principe Unberto I 23, Naples, Campania, 80142, Italy
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Piazza Principe Unberto I 23, Naples, Campania, 80142, Italy
This property offers a Special Protection Program, a strict program of precise safeguards dedicated to our guests and our staff. Just 656 feet from Central Station, Best Western Plus Hotel Plaza offers a host of modern amenities and free Wi-Fi throughout. Enjoy a generous breakfast buffet on the rooftop terrace. This smart hotel is housed in a 19th-century building, which has been completely restructured. The guest rooms come with air conditioning and an LCD TV. Some rooms include a balcony. A buffet breakfast can be purchased, and is provided on the terrace. From here, admire a beautiful view of Castel Sant' Elmo and Certosa San Martino. The café provides simple Neapolitan dishes, brunches, and business meals. At the Hotel Plaza you are close to the Metro and Circumvesuviana trains. It offers shuttle busses to the port of Naples and Capodichino Airport at an extra cost. There is a great team of multilingual staff available 24 hours a day to make sure your stay goes smoothly. Personal computers are available to hire free of charge. License Number(s): 15036049ALB0948, IT0

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Business Center
  • Pets Allowed
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Trouser press
  • Heating
  • Fax/photocopying
  • Private check-in/check-out
  • Shared lounge/TV area
  • Wheelchair accessible
  • Concierge services
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Emergency cord in bathroom
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • First aid kit available
  • Mobile app for room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Free face masks
  • Food delivery
  • Electronic room key
  • Audible alarm
  • balcony/terrace
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Soundproof rooms available
  • Tour services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Accessible toilet
  • Allergy-free rooms available
  • Room service available
  • Pets allowed (charges may apply)
  • Parking available (charges may apply)
  • Shuttle service (charges may apply)
Click here to leave your opinion >>
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Value
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Quiet rooms, good air conditioning
stayed in January, 2026
Guest Score 4 out of 10
Disappointing
Breakfast was poor, there was only good choise of dessert. The location was great.
Simple things should have been renovated Feels like money was saved on everything If you need something you should go down to take, they will not bring Rooms with balcony must only be taken, otherwise you will regret. The photos do not correspond to the reality.
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
Updated, clean great staff.
Neighborhood a bit noisy.
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Great location near the train station. Room was very nice with a view of the plaza.
The only issue was that the shower was small and the sliding door that folded in an accordion effect was very hard to open. To get the water hot you would have to keep the door open and water would get on the floor.
stayed in October, 2025
Guest Score 8 out of 10
Very Good
the facility
the location was not safe specifically at night. We were told that taxi is afraid to pick up from here at night.
stayed in October, 2025
Guest Score 5 out of 10
Fair
The bed was comfortable
The neighborhood is dirty, noisy and not safe. The staff was not welcoming.
stayed in October, 2025
Guest Score 6 out of 10
Pleasant
Great location
Bigger beds
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Location was easy to get to train and bus station. Breakfast on the top floor was delicious and beautiful views of the city.
Nothing
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
good location, very clean, helpful staff, room is spacious enough
the sound proofing is not very good, but it seems to be the case for most of the hotels I stayed at during the whole trip at Italy, not a unique issue of this particular hotel. It didn't pose a big problem to my sleep either.
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
stayed in September, 2025
Guest Score 6 out of 10
Pleasant
The hotel lobby was very nice! It was clean, bright and welcoming. The location of the hotel was very safe during the day and there were quite a few restaurants within a 5-10 minute walk.
The room was too small for three people. There was nowhere to put your luggage and the closet was not deep enough to hang your clothing, in the usual way. The bathroom, while adequate, was a not well maintained and looked a bit dated. The location of the hotel was a bit far from the sites but still within a 20 to 40 minute walk and the location was a bit concerning at night. I would not advise people to people to walk around the area late at night. Overall, for a short stay, which we had, the hotel was fine. If you are going for more than a few days I would recommend looking at hotels closer to the historic center.
stayed in September, 2025
Guest Score 7 out of 10
Good
Clean easy check in
Location
stayed in September, 2025
Guest Score 8 out of 10
Very Good
Location near train station , attractions and restaurants
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Staff was welcoming, facilities were good , good location
stayed in September, 2025
Guest Score 3 out of 10
Poor
Clean room
Shower cannot fit an average size man… never seen anything like it. Overall size of the room less than 100 ft.². In the ghetto.! Not very safe at all!
stayed in September, 2025
Guest Score 8 out of 10
Very Good
Beautiful breakfast room and a wonderful selection. Staff was very helpful and friendly. Despite facing a busy street, the room was quiet.
Nothing, we were completely satisfied.
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
The staff were courteous and professional. The breakfast buffet was a great option for starting the day. Great
The location. While very convenient being close the train station, the area the hotel is in is rough, very dirty and run down.
stayed in July, 2025
Guest Score 7 out of 10
Good
It’s clean good breakfast great AC
Elevator
stayed in June, 2025
Guest Score 7 out of 10
Good
Breakfast was very good, gym (even though small and with a few equipments)
The bathroom wasn’t suitable for a couple.
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Area information

    Airports Show all on map »

    • Capodichino Airport - 2.48 mi
    • Procida Harbour Airport - 13.69 mi
    • Sorrento Airport - 17.20 mi
    • Ischia Airport - 18.62 mi
    • Capri Airport - 21.18 mi
    • Pontecagnano Airport - 29.42 mi

    Transport

      Train stations Show all on map »
      • Naples Central Train Station - 0.36 mi
      • Stazione Napoli Centrale - 0.84 mi
      • Stazione Napoli Smistamento - 0.84 mi
      • Stazione Napoli Piazza Carlo III - 0.87 mi
      • Stazione Napoli Monte Santo - 1.00 mi

    Museums

      Art Galleries Show all on map »
      • Museo d Arte Contemporanea Donnaregina - 0.52 mi
      • Museo Civico Gaetano Filangieri - 0.53 mi
      • Museo Cappella Sansevero - 0.78 mi
      • Il Museo Archeologico Nazionale - 0.89 mi
      • National Archaeological Museum Museo Archeologico Nazionale - 0.93 mi
      • National Archeological Museum - 0.94 mi
      • Astronomical Observatory of Capodimonte - 1.06 mi

    Other attractions

      Monuments and Landmarks Show all on map »
      • Porta Capuana - 827 f
      • La guglia di San Gennaro - 0.45 mi
      • Porta San Gennaro - 0.66 mi
      • La Statua del Nilo - 0.79 mi
      • La guglia di San Domenico - 0.81 mi
      • Piazza Bellini - 0.90 mi
      • Galleria Principe di Napoli - 0.98 mi
      • Piazza Dante - 1.01 mi
      • Port'Alba - 1.01 mi
      • La Fontana di Monteoliveto - 1.14 mi
      Famous Streets Show all on map »
      • Tribunali street - 0.48 mi
      • Spaccanapoli Street - 0.62 mi
      Things to do Show all on map »
      • La Napoli Sotterranea - 0.61 mi
      • Orto Botanico - 0.66 mi
      Historical Buildings Show all on map »
      • Palazzo Pignatelli di Toritto - 0.73 mi
      • Palazzo Filomarino - 0.81 mi
      • Palazzo Sanfelice - 0.85 mi
      • Gesu Nuovo Church - 0.98 mi
      • Castle of the Egg Castel dell Ovo - 1.03 mi
      • Palazzo Pignatelli di Monteleone - 1.09 mi
      Other Show all on map »
      • Naples Duomo - 0.49 mi
      • Santa Maria del Carmine - 0.51 mi
      • Palazzo Marigliano - 0.59 mi
      • San Lorenzo Maggiore - 0.61 mi
      • San Gregorio Armeno - 0.63 mi
      • Napoli Sotterranea - 0.63 mi
      • Centro Direzionale - 0.65 mi
      • Palazzo dello Spagnolo - 0.75 mi
      • Piazza Cavour - 0.78 mi
      • San Domenico Maggiore - 0.81 mi
      • Associazione Simposium - 0.82 mi
      • Accademia di Belle Arti - 0.89 mi
      • Historic Centre - 1.00 mi
      • Sant Anna dei Lombardi Monteoliveto - 1.09 mi
      • Monteoliveto - 1.09 mi
      • Santa Maria della Sanita - 1.10 mi
      • Naples Port - 1.12 mi
      • Torre della Scimmia - 1.16 mi

Best Western Hotel Plaza

Piazza Principe Unberto I 23, Naples, Campania, 80142, Italy