Ville Sull'Arno
Lungarno C. Colombo 5, Florence, 50136, Italy
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Room
Address
Lungarno C. Colombo 5, Florence, 50136, Italy
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Pets Allowed
- Swimming Pool
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Elevator
- Coffee shop
- Heating
- Fax/photocopying
- Snack bar
- Shared lounge/TV area
- Wheelchair accessible
- On-site parking
- indoor pool
- outdoor pool
- Accessible parking
- Concierge services
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Heated pool
- Live entertainment
- Massage services
- Restaurant(s)
- Daily Housekeeping
- Non-Smoking Rooms Available
- Electric vehicle charging station
- Public transport tickets
- Emergency cord in bathroom
- Wine/champagne
- Fruits
- Pet basket
- Pet bowls
- Outdoor furniture
- Sun loungers or beach chairs
- Bike tours
- Cooking class
- Key access
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Free face masks
- Contactless check-in/out
- Food delivery
- Electronic room key
- balcony/terrace
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Free shuttle service
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Lower bathroom sinks available
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Soundproof rooms available
- Spa services
- Spa/sauna
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Accessible toilet
- Professional cleaning services
- Room service available
- Pets allowed (charges may apply)
- Parking available (charges may apply)
- Indoor parking (charges may apply)
- Valet parking (charges may apply)
Airports Show all on map »
- Amerigo Vespucci Airport - 4.97 mi
- Siena Airport - 35.16 mi
- Lucca - 35.41 mi
Museums
- Casa Buonarroti - 1.04 mi
- Sinagoga Synagogue and Jewish Museum - 1.07 mi
- Horne Museum - 1.21 mi
- Archaeological Museum Museo Archeologico - 1.29 mi
- Bargello Museum - 1.30 mi
- Museo Nazionale del Bargello Bargello Museum - 1.33 mi
- National Museum of Bargello - 1.34 mi
- National Museum of the Bargello - 1.34 mi
- Dante's House - 1.38 mi
- Museum of the History of Science Museo di Storia della Scienza - 1.39 mi
- Uffizi Gallery Galleria degli Uffizi - 1.41 mi
- Uffizi - 1.42 mi
- Uffizi Gallery - 1.42 mi
Click here to leave your opinion >>
Grace (solo traveller)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
My solo stay at Ville Sull’Arno was beyond amazing. The indoor pool was like a mermaids grotto which both amazed and excited me. The outdoor pool was beautiful and had ample sun beds and shade during the summer. The best thing about the property was the buffet breakfast - I have never experienced such amazing buffet food. There were so many options and so many artisanal and unique foods that I wouldn’t have expected like raw honeycomb. It was absolutely delicious. The next best thing was the shuttle bus which saved me so much money in going in and out of the town as the hotel is away from the main town. My room was kept so tidy by the housekeeping. I thought that the one dinner I had at the in house restaurant was delicious and refreshing
I thought that the pool hours were too limited (only 10am until 7pm) Considering the sun wasn’t down in summer at 7pm and the heat was still stifling I would expect that in summer the pool hours should be extended to late at night. Considering there’s no life guard presence I don’t see what the issue is in keeping the pool open from earlier in the morning until late at night in summer. I also would appreciate having later pick up and drop off times into and from the hotel with the shuttle bus as the times were very limited but I loved the shuttle bus option none the less.
William (solo traveller)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Perfect location close to main centre but very serene
Mozafar (family with young children)
stayed in August, 2026
Guest Score 7 out of 10
Good
Hoi-ryun (young couple)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Belen (young couple)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Solveiga (young couple)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
Pool was not too big, but very, very nice. Breakfast very tasty
The gym was very small, with only a treadmill, another cardio machine, and a bench with dumbbells. Water running from the shower in to the room, because the doors could not be closed completly
Christopher (solo traveller)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Errol (young couple)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
This property was a hidden oasis. It was quiet & tranquil. From the moment we walked in the door I felt relieved to be out of the city centre but close enough to enjoy what Florence has to offer. The property offers a free shuttle into centre & the pool was exactly what we needed to escape the heat.
We chose to have dinner in the restaurant & we were not disappointed.
Our room was spectacular over looking the river (RM140) it was a suite & the bed was amazing and the little touches did not go unnoticed! There was complimentary water & we also had a coffee machine in our room.
We would definitely stay there again & recommend!
Brittany (family with young children)
stayed in August, 2026
Guest Score 4 out of 10
Disappointing
Josh (solo traveller)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Callum (young couple)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Bethany (young couple)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
Ana (group)
stayed in August, 2026
Guest Score 6 out of 10
Pleasant
We’ve stayed in this hotels many times bc we always liked the accommodation and the service however this last time we had a different experience and very bad service.
Particularly the breakfast staff at the hotel were incredibly bad mooded, the food on the buffet was never being replaced and our orders took ages to arrive.
Mahla (young couple)
stayed in August, 2026
Guest Score 7 out of 10
Good
Danilo (family with young children)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Location, facilities and all staff
-
Laura (young couple)
stayed in July, 2026
Guest Score 1 out of 10
Very Poor
I didn’t stay I checked in and checked out within 1 hr. I liked when I was checking out the staff member David was very positive about getting situation refunded and apologized. However end result one day refunded and the rest I still needed to pay even though I did not use one thing of the facilities or even sit in a chair for that matter.
On 28 June, I travelled from Rome and arrived at the hotel at approximately 5:00 p.m. I selected this property because it was advertised as a five-star hotel, carried a review score of over 9/10, and was classified by Booking.com as “Wonderful.” Based on the listing, photographs, and consistently positive reviews, I expected accommodation that reflected the standards associated with a luxury five-star property.
Unfortunately, the hotel fell significantly short of those expectations.
From the moment I arrived, the experience was disappointing. There was no welcome or assistance on arrival, and the immediate surroundings of the hotel were not consistent with the impression created by the listing. The area overlooked ageing residential buildings, construction works, and an unattractive riverside embankment, creating an environment that was far removed from what I expected when booking a luxury hotel.
Inside the hotel, I was greeted by a receptionist who was neither welcoming nor particularly professional. Concerned that I may have arrived at the wrong property, I asked the receptionist to confirm the hotel’s official rating. She confirmed that it was a five-star hotel.
However, the condition of the property did not support this classification. The public areas appeared dated, lacked cleanliness, and had an unpleasant odour. Our room was dusty, poorly presented, and overlooked construction works and neglected apartment buildings. The overall standard of maintenance and presentation was substantially below what was advertised on Booking.com.
We also inspected the spa facilities, hoping they would reflect the advertised quality of the hotel. Unfortunately, the spa also had an unpleasant smell and did not appear clean or inviting. It was not a facility that I felt comfortable using.
Kamilla (solo traveller)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Beautiful and tranquil
The offer of having bikes was wonderful
The pool area beautiful and lovely
The shuttle service worked well too
Amazing service oriented and friendly staff
The roadwork around, the river is not beautiful and wondered if staying more central would have been better.
The guests reserved sunbeds with towels early in the morning to then not show until after noon. You wonder why and how this is allowed in a five star hotel as was it a turist package tour
Jack (solo traveller)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Rob (family with young children)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Accommodation is close to City Centre
Great Pool with excellent pool side service
Restaurant fool breakfast and dinner was excellent as well as service prisy
Pricy but food, staff and facility was even better than last visit in 2023
Emily (young couple)
stayed in July, 2026
Guest Score 2 out of 10
Poor
We stayed at this hotel for the final three days of our honeymoon, and unfortunately it fell well below the standard we expected from a five-star property.
From the moment we arrived, the experience was disappointing. There was an event taking place, and it felt as though the reception staff were far more focused on that than on welcoming arriving guests. Check-in was rushed and impersonal, with none of the warm hospitality or attention to detail you would normally expect from a luxury hotel.
Our room was much smaller than anticipated and barely accommodated two suitcases. The air conditioning struggled throughout our stay, leaving the room uncomfortably warm during the heat wave and resulting in several sleepless nights.
Overall, the hotel felt dated. The décor appeared tired, and the general standard did not reflect the premium price being charged. The pool area was particularly disappointing. The pool looked unclean, with visible slime on the steps and adjoining wall. I actually slipped while getting out of the pool because of this. There were also missing tiles in the seating area within the pool, which suggested a lack of maintenance. The area was consistently overcrowded, making it difficult to relax.
We had also expected a peaceful and relaxing setting, but this was not the case due to the extensive road works taking place around the hotel. The constant construction noise significantly detracted from the atmosphere and made it difficult to enjoy what should have been a tranquil end to our honeymoon.
Another frustration was that guests had to pay for cold drinking water during an extreme heat wave. At a hotel claiming to offer a five-star experience, complimentary drinking water should be readily available. The shuttle service was also inadequate, especially in such high temperatures, leaving us to spend an additional €20 on taxis to and from Florence city centre because walking simply wasn't practical.
For the price charged, we expected a luxurious and
Thank you for your information!
Area information
- Amerigo Vespucci Airport - 4.97 mi
- Siena Airport - 35.16 mi
- Lucca - 35.41 mi
- Campo di Marte Station - 0.86 mi
- Casa Buonarroti - 1.04 mi
- Sinagoga Synagogue and Jewish Museum - 1.07 mi
- Horne Museum - 1.21 mi
- Archaeological Museum Museo Archeologico - 1.29 mi
- Bargello Museum - 1.30 mi
- Museo Nazionale del Bargello Bargello Museum - 1.33 mi
- National Museum of Bargello - 1.34 mi
- National Museum of the Bargello - 1.34 mi
- Dante's House - 1.38 mi
- Museum of the History of Science Museo di Storia della Scienza - 1.39 mi
- Uffizi Gallery Galleria degli Uffizi - 1.41 mi
- Uffizi - 1.42 mi
- Uffizi Gallery - 1.42 mi
- The Market of San Lorenzo - 0.88 mi
- Calcio Storico - 1.18 mi
- Artemio Franchi Fiorentina stadium - 0.89 mi
- Artemio Franchi stadium - 0.90 mi
- Loggia del Pesce - 1.03 mi
- Cimitero degli Inglesi Protestant Cemetery - 1.09 mi
- S. Croce - 1.11 mi
- Basilica of Santa Croce - 1.14 mi
- Loggia del Grano - 1.22 mi
- Hospital of Innocents - 1.36 mi
- Piazza della Signoria - 1.41 mi
- Circolo Golf Ugolino - 1.05 mi
- Museo dell Opera di Santa Croce - 1.10 mi
- Uguccioni Palace - 1.41 mi
- Forte di Belvedere - 0.63 mi
- Nelson Mandela Forum - 0.78 mi
- Piazzale Michelangelo - 0.89 mi
- Sant'Ambrogio - 0.97 mi
- Walking To San Miniato - 0.98 mi
- Tempio Israelitico - 1.04 mi
- Pazzi Chapel - 1.07 mi
- Santa Croce - 1.11 mi
- Piazza Santo Spirito - 1.12 mi
- Scuola di Arte Culinaria Cordon Bleu - 1.13 mi
- Santa Maria Maddalena dei Pazzi - 1.15 mi
- Grain Market Loggia del Grano - 1.29 mi
- Palazzo Gondi - 1.34 mi
- Palazzo Capponi - 1.35 mi
- Spedale degli Innocenti - 1.36 mi
- Santissima Annunziata - 1.36 mi
- Casa di Dante - 1.38 mi
- Pucci Palazzo - 1.41 mi
- Piazza della Signoria - 1.41 mi
- Piazza de Signoria - 1.43 mi
- Giardino dei Semplici - 1.43 mi
- Galleria degli Uffizi - 1.44 mi
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Ville Sull'Arno
Lungarno C. Colombo 5, Florence, 50136, Italy