Ville Sull'Arno
Lungarno C. Colombo 5, Florence, 50136, Italy
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Room
Room
Address
Lungarno C. Colombo 5, Florence, 50136, Italy
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Pets Allowed
- Swimming Pool
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Elevator
- Coffee shop
- Heating
- Fax/photocopying
- Snack bar
- Shared lounge/TV area
- Wheelchair accessible
- On-site parking
- indoor pool
- outdoor pool
- Accessible parking
- Concierge services
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Heated pool
- Live entertainment
- Massage services
- Restaurant(s)
- Daily Housekeeping
- Non-Smoking Rooms Available
- Electric vehicle charging station
- Public transport tickets
- Emergency cord in bathroom
- Wine/champagne
- Fruits
- Pet basket
- Pet bowls
- Outdoor furniture
- Sun loungers or beach chairs
- Bike tours
- Cooking class
- Key access
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Free face masks
- Contactless check-in/out
- Food delivery
- Electronic room key
- balcony/terrace
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Free shuttle service
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Lower bathroom sinks available
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Soundproof rooms available
- Spa services
- Spa/sauna
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Accessible toilet
- Professional cleaning services
- Room service available
- Pets allowed (charges may apply)
- Parking available (charges may apply)
- Indoor parking (charges may apply)
- Valet parking (charges may apply)
Airports Show all on map »
- Amerigo Vespucci Airport - 4.97 mi
- Siena Airport - 35.16 mi
- Lucca - 35.41 mi
Museums
- Casa Buonarroti - 1.04 mi
- Sinagoga Synagogue and Jewish Museum - 1.07 mi
- Horne Museum - 1.21 mi
- Archaeological Museum Museo Archeologico - 1.29 mi
- Bargello Museum - 1.30 mi
- Museo Nazionale del Bargello Bargello Museum - 1.33 mi
- National Museum of Bargello - 1.34 mi
- National Museum of the Bargello - 1.34 mi
- Dante's House - 1.38 mi
- Museum of the History of Science Museo di Storia della Scienza - 1.39 mi
- Uffizi Gallery Galleria degli Uffizi - 1.41 mi
- Uffizi - 1.42 mi
- Uffizi Gallery - 1.42 mi
Click here to leave your opinion >>
Joseph (Couple)
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
Property is well managed
Food was great
Spa area was great
Only thing was we could not figure out how to get hot water in the jacuzzi
Michaela (Family with young children)
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
The breakfast buffet was excellent. The fresh fruit and croissants were perfect. There was something for everyone. The staff were consistently attentive and friendly. Our son had birthday and they had even prepared a tiramisu with a candle for him. The staff thought of everthing. Thank you
Atoosheh (Group Traveler)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Beautiful-calm-historical with shuttle service
Nothing
Sueann (Couple)
stayed in August, 2026
Guest Score 7 out of 10
Good
It was small and friendly. The breakfast was AMAZING !!!
The AC did not cool the room, it was insanely uncomfortable to try to sleep. Dinner was mediocre compared to breakfast.
Solveiga (Couple)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
Pool was not too big, but very, very nice. Breakfast very tasty
The gym was very small, with only a treadmill, another cardio machine, and a bench with dumbbells. Water running from the shower in to the room, because the doors could not be closed completly
Danilo (Family with young children)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Location, facilities and all staff
-
Laura (Couple)
stayed in July, 2026
Guest Score 1 out of 10
Very Poor
I didn’t stay I checked in and checked out within 1 hr. I liked when I was checking out the staff member David was very positive about getting situation refunded and apologized. However end result one day refunded and the rest I still needed to pay even though I did not use one thing of the facilities or even sit in a chair for that matter.
On 28 June, I travelled from Rome and arrived at the hotel at approximately 5:00 p.m. I selected this property because it was advertised as a five-star hotel, carried a review score of over 9/10, and was classified by Booking.com as “Wonderful.” Based on the listing, photographs, and consistently positive reviews, I expected accommodation that reflected the standards associated with a luxury five-star property.
Unfortunately, the hotel fell significantly short of those expectations.
From the moment I arrived, the experience was disappointing. There was no welcome or assistance on arrival, and the immediate surroundings of the hotel were not consistent with the impression created by the listing. The area overlooked ageing residential buildings, construction works, and an unattractive riverside embankment, creating an environment that was far removed from what I expected when booking a luxury hotel.
Inside the hotel, I was greeted by a receptionist who was neither welcoming nor particularly professional. Concerned that I may have arrived at the wrong property, I asked the receptionist to confirm the hotel’s official rating. She confirmed that it was a five-star hotel.
However, the condition of the property did not support this classification. The public areas appeared dated, lacked cleanliness, and had an unpleasant odour. Our room was dusty, poorly presented, and overlooked construction works and neglected apartment buildings. The overall standard of maintenance and presentation was substantially below what was advertised on Booking.com.
We also inspected the spa facilities, hoping they would reflect the advertised quality of the hotel. Unfortunately, the spa also had an unpleasant smell and did not appear clean or inviting. It was not a facility that I felt comfortable using.
Rob (Family with young children)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Accommodation is close to City Centre
Great Pool with excellent pool side service
Restaurant fool breakfast and dinner was excellent as well as service prisy
Pricy but food, staff and facility was even better than last visit in 2023
Caitlin (Couple)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Exceptional service, amenities and location - close enough to get to Central Florence within a 25 min walk, or you can take the shuttle or use the hotel’s bikes. We loved the pool and the quiet neighbourhood as central Florence in peak summer is way too crowded for my liking.
The spa and hydrothermal pool / sauna / cold room are another lovely bonus for those who want to relax.
Deborah (Solo Traveler)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
The location outside the tourist hub. Loved the access to spa facilities. Restaurant food available all day. Staff were generally helpful.
Being told I needed a reservation then immediately sent to an available table and there were several tables. Adrian was a too literal in his interpretation of the rules.
cindy (Solo Traveler)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Totally Italian flavor and essence, staff and restaurant were the epitome of service and friendliness… would go back
Helen (Couple)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Beautiful hotel . Spotlessly clean and very attentive and friendly staff
Slightly out of Florence but shuttle bus service good ! Also bikes available
Tamara (Family with young children)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Excellent breakfast, exceptional service, comfy and clean room, great location
The “fitness center.” Teeny room with 1 treadmill (needs to be upgraded), 1 elliptical, and some weights. Very limited space to do weights. Room was kept at 24.7 Celsius and staff said it couldn’t go lower.
Miguel F. (Solo Traveler)
stayed in June, 2026
Guest Score 8 out of 10
Very Good
Shower, room
Missed transfer at more late times
Jenny (Couple)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
This was a beautiful property and we loved all the little touches and amenities. The shuttle saved us a ton of money that we would have spent going back and forth into the city center. We loved how spacious the room was and all the extra counter space and space for clothes and luggage! Communication was quick and easy via WhatsApp! Would highly recommend.
The food and drinks prices felt a little high
bruce (Solo Traveler)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Superb luxury property to visit Florence.
Andrei (Couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Very clean, as advertised
Would come back again
Ziad (Couple)
stayed in May, 2026
Guest Score 6 out of 10
Pleasant
The history and the facilities and the outside look.
The cleaning and the service staff feels like they are forced to help around or clean the room. However, the waiters were nice and good in the restaurant.
Be ware of the charge on exit as they put a tip of more than 90 euros on the tap without telling you until you catch it and adjust/remove it yourself.
Cecilia (Couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Na
Nothing
Guilherme H. (Couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Everything was perfect
Thank you for your information!
Area information
- Amerigo Vespucci Airport - 4.97 mi
- Siena Airport - 35.16 mi
- Lucca - 35.41 mi
- Campo di Marte Station - 0.86 mi
- Casa Buonarroti - 1.04 mi
- Sinagoga Synagogue and Jewish Museum - 1.07 mi
- Horne Museum - 1.21 mi
- Archaeological Museum Museo Archeologico - 1.29 mi
- Bargello Museum - 1.30 mi
- Museo Nazionale del Bargello Bargello Museum - 1.33 mi
- National Museum of Bargello - 1.34 mi
- National Museum of the Bargello - 1.34 mi
- Dante's House - 1.38 mi
- Museum of the History of Science Museo di Storia della Scienza - 1.39 mi
- Uffizi Gallery Galleria degli Uffizi - 1.41 mi
- Uffizi - 1.42 mi
- Uffizi Gallery - 1.42 mi
- The Market of San Lorenzo - 0.88 mi
- Calcio Storico - 1.18 mi
- Artemio Franchi Fiorentina stadium - 0.89 mi
- Artemio Franchi stadium - 0.90 mi
- Loggia del Pesce - 1.03 mi
- Cimitero degli Inglesi Protestant Cemetery - 1.09 mi
- S. Croce - 1.11 mi
- Basilica of Santa Croce - 1.14 mi
- Loggia del Grano - 1.22 mi
- Hospital of Innocents - 1.36 mi
- Piazza della Signoria - 1.41 mi
- Circolo Golf Ugolino - 1.05 mi
- Museo dell Opera di Santa Croce - 1.10 mi
- Uguccioni Palace - 1.41 mi
- Forte di Belvedere - 0.63 mi
- Nelson Mandela Forum - 0.78 mi
- Piazzale Michelangelo - 0.89 mi
- Sant'Ambrogio - 0.97 mi
- Walking To San Miniato - 0.98 mi
- Tempio Israelitico - 1.04 mi
- Pazzi Chapel - 1.07 mi
- Santa Croce - 1.11 mi
- Piazza Santo Spirito - 1.12 mi
- Scuola di Arte Culinaria Cordon Bleu - 1.13 mi
- Santa Maria Maddalena dei Pazzi - 1.15 mi
- Grain Market Loggia del Grano - 1.29 mi
- Palazzo Gondi - 1.34 mi
- Palazzo Capponi - 1.35 mi
- Spedale degli Innocenti - 1.36 mi
- Santissima Annunziata - 1.36 mi
- Casa di Dante - 1.38 mi
- Pucci Palazzo - 1.41 mi
- Piazza della Signoria - 1.41 mi
- Piazza de Signoria - 1.43 mi
- Giardino dei Semplici - 1.43 mi
- Galleria degli Uffizi - 1.44 mi
Airports Show all on map »
Transport
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Ville Sull'Arno
Lungarno C. Colombo 5, Florence, 50136, Italy