The Westin Excelsior Florence
Piazza Ognissanti 3, Florence, 50123, Italy
US: +1 888-428-0763
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1 Room With 3 Adults Change Search
Room
Room
Address
Piazza Ognissanti 3, Florence, 50123, Italy
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Nightclub/DJ
- Hiking
- Private check-in/check-out
- Wheelchair accessible
- On-site parking
- Poolside bar
- alarm clock
- kitchenware
- 24-hour security
- Concierge services
- Doorman
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Off-Site parking
- Restaurant(s)
- Daily Housekeeping
- English
- French
- German
- Italian
- Portuguese
- Spanish
- Happy Hour
- Non-Smoking Rooms Available
- Parking Available
- taxi service
- Shops on site
- Smoke alarms
- Fire extinguishers
- Guests can opt-out of daily cleaning service
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Hygiene certification
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Ticket services
- Contactless check-in/out
- Food delivery
- Electronic room key
- Room windows that open
- Main entrance
- Audible alarm
- balcony/terrace
- Accessibility meeting spaces available
- Accessible registration desk available
- Accessible rooms through interior corridor available
- Accessible rooms with 32-inch wide door opening available
- Accessible route to guest rooms
- Accessible route to the registration desk available
- Body thermometer available
- Car rental available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Lever handles on door available
- Luggage storage & lockers
- Non-smoking property
- On-site accessible restaurants/lounges
- Safety chain and/or latch on doors available
- Secondary lock on windows available
- Self-closing doors available
- Spa services
- Tennis court & equipment
- Tour services
- View port in door available
- Visual alarms
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Accessible toilet
- Cleaning products available
- Room service available
- Pets allowed (charges may apply)
- Accessible bathtub available
- Accessible shower available
- Airport shuttle (charges may apply)
- Bicycle rental (charges may apply)
- Parking available (charges may apply)
- Shuttle service (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining
Airports Show all on map »
- Amerigo Vespucci Airport - 3.30 mi
- Lucca - 33.48 mi
- Siena Airport - 35.59 mi
Museums
- Museo Marino Marini - 1,023 f
- Cenacolo di Santo Spirito Museum - 0.38 mi
- Gallery Hotel Art - 0.44 mi
- Museo di Palazzo Davanzati - 0.47 mi
- Pitti Palace - 0.48 mi
- Ken s Art Gallery - 0.49 mi
- Museum of Natural History - 0.50 mi
- Porcelain Museum Museo delle Porcellane - 0.50 mi
Click here to leave your opinion >>
Mustafa (young couple)
stayed in September, 2025
Guest Score 8 out of 10
Very Good
Aaron (young couple)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Abdalsalam (young couple)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Clarissa (family with young children)
stayed in July, 2025
Guest Score 9 out of 10
Wonderful
Heinz (review category business travellers)
stayed in July, 2025
Guest Score 8 out of 10
Very Good
Service at the 5th floor was bad. I waited 10 minutes for a waiter and only could get one after I intervened Twice. Thx were clearly overwhelmed and slow. Very disappointed.
Service generally not what I expected except Front desk.
Xia (solo traveller)
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
Everything. Location. Room. View. But the staff in particular. Gentlemen at the concierge were so helpful for everything. The front desk the bar and the room keeping team are all very friendly. Thank you for this wonderful experience
Meera (young couple)
stayed in November, 2024
Guest Score 7 out of 10
Good
Bill (group)
stayed in November, 2024
Guest Score 10 out of 10
Exceptional
Excellent staff
Ahmad (review category business travellers)
stayed in November, 2024
Guest Score 8 out of 10
Very Good
Lucy (young couple)
stayed in November, 2024
Guest Score 7 out of 10
Good
Wonderful place, incredible common areas, beautiful river view from our room.
A great shame the rooftop restaurant and bar was closed for refurbishment as this was one of the main reasons for booking and it wasn’t made clear at the time of booking it wouldn’t be available.
John (young couple)
stayed in November, 2024
Guest Score 9 out of 10
Wonderful
Mansour (review category business travellers)
stayed in October, 2024
Guest Score 8 out of 10
Very Good
Ieuan (young couple)
stayed in September, 2024
Guest Score 10 out of 10
Exceptional
Eva was a stand out member of staff. There was confusion with the method of payment for the accommodation, which Eva dealt with professionally and to whom we owe gratitude. She was always very helpful and friendly.
Nico the concierge was also extremely helpful and booked tickets for us to visit museums and galleries.
Breakfast was lovely with a selection of various options. Both cold and hot foods available.
Nothing really. It was all very enjoyable.
Abdulaziz (solo traveller)
stayed in September, 2024
Guest Score 8 out of 10
Very Good
Location.
Hotel was undergoing some very noisy renovations that we were not informed of before hand. Woke up to drilling sounds at 9 AM and they seem to stop at 3 PM.
Deanne (young couple)
stayed in September, 2024
Guest Score 10 out of 10
Exceptional
David (young couple)
stayed in July, 2024
Guest Score 10 out of 10
Exceptional
Mario (young couple)
stayed in May, 2024
Guest Score 9 out of 10
Wonderful
Cleanliness, food are delicious
n/a
Warren (young couple)
stayed in April, 2024
Guest Score 9 out of 10
Wonderful
Angelina (young couple)
stayed in March, 2024
Guest Score 10 out of 10
Exceptional
Ifigenia (group)
stayed in February, 2024
Guest Score 10 out of 10
Exceptional
The Westin Excelsior is simply the perfect hotel in Florence. The location and service are impeccable. It is an impressive and historic building, beautifully maintained and in spot condition. Beds are so comfortable and sheets are soft. Breakfast includes all the choices you would expect for such a hotel.
We should have stayed longer, 3 nights was not enough.
Thank you for your information!
Availability from Fri, Sep 19, 2025 To Mon, Sep 22, 2025 For 1 Room (Change Search)
Room type
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Rate
Area information
- Amerigo Vespucci Airport - 3.30 mi
- Lucca - 33.48 mi
- Siena Airport - 35.59 mi
- Museo Marino Marini - 1,023 f
- Cenacolo di Santo Spirito Museum - 0.38 mi
- Gallery Hotel Art - 0.44 mi
- Museo di Palazzo Davanzati - 0.47 mi
- Pitti Palace - 0.48 mi
- Ken s Art Gallery - 0.49 mi
- Museum of Natural History - 0.50 mi
- Porcelain Museum Museo delle Porcellane - 0.50 mi
- Santa Maria Novella Train Station - 0.30 mi
- Stazione Firenze Santa Maria Novella - 0.31 mi
- Boboli Gardens Giardini Boboli - 0.49 mi
- Santa Maria Novella - 0.22 mi
- Strozzi Palace - 0.29 mi
- The Baptistry - 0.45 mi
- Belltower by Giotto - 0.45 mi
- Ponte Vecchio - 0.47 mi
- Loggia del Mercato Nuovo - 0.48 mi
- Church of Santa Trinita - 0.30 mi
- Church of Santo Spirito - 0.41 mi
- Church of Orsanmichele - 0.45 mi
- Ognissanti - 181 f
- San Frediano in Cestello - 892 f
- Poggiali e Forconi Galleria D Arte - 932 f
- Palazzo Corsini - 977 f
- Palazzo Rucellai - 0.20 mi
- Santa Maria Novella - 0.22 mi
- Santa Maria del Carmine San Niccolo al Carmine - 0.24 mi
- Brancacci Chapel in Santa Maria del Carmine - 0.24 mi
- Santa Maria delle Carmine - 0.24 mi
- Palazzo Antinori - 0.27 mi
- Via De Tornabuoni - 0.29 mi
- Via Maggio - 0.29 mi
- Festa di San Giovanni - 0.31 mi
- Palazzo Strozzi - 0.32 mi
- Santa Maria Maggiore - 0.34 mi
- Medici Chapels Cappelle Medicee - 0.39 mi
- In Tavola - 0.40 mi
- Piazza della Repubblica - 0.41 mi
- Palazzo Degli Affari - Conference Center - 0.43 mi
- Palazzo Dei Congressi - 0.43 mi
- SS Apostoli - 0.44 mi
- Basilica of Saint Mary of the Flower - 0.45 mi
- Florence Baptistry - 0.45 mi
- Via Faenza - 0.46 mi
- Baptistry Battistero - 0.46 mi
- Garden of St Michael Orsanmichele - 0.47 mi
- Via dei Calzaiuoli - 0.47 mi
- Santa Felicita - 0.48 mi
- Boboli Garden - 0.49 mi
- Palazzo Vecchio - 0.49 mi
Airports Show all on map »
Museums
Art Galleries Show all on map »
Transport
Train stations Show all on map »
Attractions/Entertainment
Zoo Show all on map »
Other attractions
Monuments and Landmarks Show all on map »
Historical Buildings Show all on map »
Other Show all on map »
The Westin Excelsior Florence
Piazza Ognissanti 3, Florence, 50123, Italy