Room Mate Isabella
Via De' Tornabuoni 13, Florence, 50123, Italy
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Via De' Tornabuoni 13, Florence, 50123, Italy
Renovated in 2024, Room Mate Collection Isabella, Florence is an elegant 19th-century building on Florence's designer shopping street, 5 minutes' walk from the Uffizi Gallery and the Cathedral. It offers uniquely decorated rooms and a buffet breakfast served until 12:00. These air-conditioned rooms feature parquet floors, a variety of fabrics, and extra-large beds. Each comes with free Wi-Fi, a mini-bar and 37” flat-screen TV, while the private bathroom includes a hairdryer and toiletries. You will find a reading room, a bar and 24-hour reception with luggage storage area and daily newspapers. Staff can provide useful local knowledge, restaurant recommendations and tourist information. The 4-star Isabella Room Mate overlooks Palazzo Strozzi in the heart of Florence, just 1640 feet from the Ponte Vecchio bridge. Santa Maria Novella Train Station is a 10-minute walk away. License Number(s): 048017ALB0424

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Elevator
  • Heating
  • Fax/photocopying
  • 24-hour security
  • Concierge services
  • Free Wi-Fi
  • Non-Smoking Rooms Available
  • Temporary art galleries
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Electronic room key
  • Audible alarm
  • CCTV security in common areas
  • Daily disinfection
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Soundproof rooms available
  • Tour services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Room service available
Click here to leave your opinion >>
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Clean, great location, super nice staff. Good, comfortable bed. Short walk to train station.
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Clean, friendly and helpful staff, great breakfast and location!
The location was great but there was so much work/construction being done on the streets. Just a bit difficult to navigate with luggage.
stayed in April, 2026
Guest Score 8 out of 10
Very Good
Location was perfect, the bed was very comfortable and ghe AC worked beautifully.
There aren't enough places to put your stuff in the bathroom (sink and shower) and the only mirrors are in the bathroom.
stayed in April, 2026
Guest Score 7 out of 10
Good
Great location, bath products were good
Mold in shower, AC did not cool to the temperature it was set to. No where close to 20 degrees Celsius. Felt more like 25 - 28
stayed in April, 2026
Guest Score 1 out of 10
Very Poor
Nothing.
Horrible service the staff was racist and very unhelpful. The rooms were super dirty, had mold everywhere (especially the toilet), and we found a dead rat at the bottom of our bed. Just don’t come here
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Perfect location, peaceful garden nestled right below the castle walking distance to all the restaurants necessary and grocery stores and pharmacies
Perfect size for a couple of two Two bedrooms two bathrooms Extremely clean
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Excellent location - walking distance to everything. Staff are very helpful. We enjoyed having a good breakfast in the morning with coffees/cappuccinos made to order. The breakfast had fresh fruit, pastries, yogurt with toppings, some warm items like eggs and bacon. Multiple juices - enough to get your day going. The hotel is clean, beautifully decorated. The bathrooms have a great layout. We stayed in a suite that was slightly larger and just gorgeous. Nespresso in the room and little pastries was a nice touch. Beds are beyond comfortable - I'd like on in my house! You will not be disappointed.
n/a
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Everything. Perfectly located, staff are wonderful and very good breakfast.
Nothing.
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
The location is excellent, walking distance to all the major sites, on a very nice street. We staying in a superior double room which was large for city hotel standards, nicely furnished and comfortable. The bed linens and towels are lovely! The staff were all extremely kind and helpful but professional at the same time. A special mention for the gentleman who served coffee and tea in the breakfast room (sorry I didnt ask his name) who was very gracious and friendly. A good selection of hot and cold choices for breakfast. Wifi was fast and efficient. Overall a very good stay. Thank you!
The bath was quite narrow and slippery and it was not easy to take a shower.
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Warm and welcoming staff, the location was perfect, breakfast was wonderful.
stayed in February, 2026
Guest Score 4 out of 10
Disappointing
Hotel location and the room size
No lift from the entrance (25 steps then a tiny lift [1m x 1m] maybe]
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Great location ! Great service
Small rooms but very nice !
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
I stayed here two times while in Italy and had a fantastic experience both times. The value of this hotel for the price is pretty unbeatable. I stayed in two different single rooms, which were both super cute, comfortable and clean. The hotel is very centrally located, about 5-10 minutes walk to the Duomo, Uffizi, Ponte Vecchio, Pitti Palace, Santa Maria Novella train station, and the excellent area of Santo Spirito across the river. I felt very safe as a solo female traveler in the immediate area—it was well lit and busy but not too loud at night. The staff were very kind and accommodating.
The showers (in the single rooms at least) are very small even for Europe, which could be an issue if you are a plus-size or very tall person.
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Great location, friendly staff, wonderful breakfast , and clean room
Lots of stairs
stayed in January, 2026
Guest Score 7 out of 10
Good
Location is great, right in centre with easy access to everything. Breakfast was fine, room was spacious and had everything needed but a bit dark. Staff nice.
There is a set of stairs to get to reception, difficult with bags. No real bar. There's a make-shift table with a few bottles on it in the lounge area.
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Breakfast is great, and the service is excellent.
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
The location was perfect, right in the middle of everywhere.
stayed in December, 2025
Guest Score 8 out of 10
Very Good
The staff was superb!
stayed in December, 2025
Guest Score 7 out of 10
Good
The location
The single room was too small. Breakfast was disappointing. The eggs were really awful.
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Amazing location with close proximity to almost all landmarks. Right in the middle of a busy luxury shopping street. Receptionist lady was super friendly and the Deluxe room was amazing and much more spacious than expected.
Other than the fact that the elevator is on the first floor and you have to carry your luggages up the stairs, the elevator is very small and not practical. Cute and matches the vibe of the hotel just not practical.
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Area information

    Airports Show all on map »

    • Amerigo Vespucci Airport - 3.55 mi
    • Lucca - 33.76 mi
    • Siena Airport - 35.48 mi

    Museums

      Art Galleries Show all on map »
      • Museo Marino Marini - 627 f
      • Gallery Hotel Art - 875 f
      • Museo di Palazzo Davanzati - 944 f
      • Ken s Art Gallery - 0.21 mi
      • Uffizi Gallery - 0.26 mi
      • Uffizi - 0.26 mi
      • Uffizi Gallery Galleria degli Uffizi - 0.26 mi
      • Dante's House - 0.29 mi
      • Duomo Museum Museo dell Opera del Duomo - 0.31 mi
      • Museum of the History of Science Museo di Storia della Scienza - 0.31 mi
      • Cenacolo di Santo Spirito Museum - 0.32 mi
      • National Museum of Bargello - 0.33 mi

    Other attractions

      Monuments and Landmarks Show all on map »
      • Strozzi Palace - 61 f
      • Loggia del Mercato Nuovo - 1,037 f
      • Loggia dei Lanzi - 0.21 mi
      • Santa Maria Novella - 0.22 mi
      • Ponte Vecchio - 0.22 mi
      • Belltower by Giotto - 0.23 mi
      • The Baptistry - 0.23 mi
      • Piazza della Signoria - 0.24 mi
      Historical Buildings Show all on map »
      • Church of Santa Trinita - 217 f
      • Church of Orsanmichele - 882 f
      • Uguccioni Palace - 0.24 mi
      • Cathedral of Santa Maria del Fiore - 0.29 mi
      Other Show all on map »
      • Via De Tornabuoni - 66 f
      • Palazzo Strozzi - 269 f
      • Via Maggio - 284 f
      • Palazzo Rucellai - 461 f
      • Palazzo Corsini - 584 f
      • Palazzo Antinori - 645 f
      • Piazza della Repubblica - 764 f
      • SS Apostoli - 825 f
      • Santa Maria Maggiore - 958 f
      • Garden of St Michael Orsanmichele - 973 f
      • Via dei Calzaiuoli - 0.21 mi
      • Santa Maria Novella - 0.22 mi
      • Piazza de Signoria - 0.22 mi
      • Florence Baptistry - 0.23 mi
      • Piazza della Signoria - 0.24 mi
      • Basilica of Saint Mary of the Flower - 0.24 mi
      • Galleria degli Uffizi - 0.25 mi
      • Santa Felicita - 0.26 mi
      • In Tavola - 0.26 mi
      • Baptistry Battistero - 0.27 mi
      • Festa di San Giovanni - 0.28 mi
      • Casa di Dante - 0.29 mi
      • Palazzo Vecchio - 0.30 mi
      • Medici Chapels Cappelle Medicee - 0.30 mi
      • Palazzo Gondi - 0.31 mi
      • Ognissanti - 0.32 mi

Room Mate Isabella

Via De' Tornabuoni 13, Florence, 50123, Italy