Pitti Palace Hotel Al Ponte Vecchio
Borgo San Jacopo 3, Florence, 50125, Italy
View all photos in gallery
Book online now
nights
1 Room With 2 Adults Change Search
Room
Room
Address
Borgo San Jacopo 3, Florence, 50125, Italy
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Pets Allowed
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Elevator
- Heating
- Fax/photocopying
- Shared lounge/TV area
- Wheelchair accessible
- Concierge services
- Free Wi-Fi
- Daily Housekeeping
- Non-Smoking Rooms Available
- Board games/puzzles
- Emergency cord in bathroom
- Wine/champagne
- Fruits
- Strollers
- Pet basket
- Pet bowls
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- All plates, cutlery, glasses and other tableware have been sanitized
- Contactless check-in/out
- balcony/terrace
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Professional cleaning services
- Room service available
- Pets allowed (charges may apply)
- Kid-friendly dining



































Click here to leave your opinion >>
Wynn (Couple)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
The breakfast was good, the location was top notch. this was a modern hotel with modern amenities
The Arno river can have a strong smell, not the fault nor under the control of the hotel.
Alison (Group Traveler)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Location, front office staff, breakfast staff,
and housekeeping were all very friendly and the food was delicious. Also made use of the 24-hour tea and coffee area.
Alexander (Group Traveler)
stayed in November, 2025
Guest Score 5 out of 10
Fair
The bathroom of my room 109 had a very bad smell. We just stayed there for one night, so we didn't have time for requesting a room change.
The bathroom of my room 109 had a very bad smell. We just stayed there for one night, so we didn't have time for requesting a room change.
Phuc (Family with young children)
stayed in November, 2025
Guest Score 6 out of 10
Pleasant
- Scrambled eggs and sausage are parts of the breakfast which are nice. Not a lot of places in Italy offer warm food for breakfast. Pretty good variety for breakfast.
- Room is clean enough.
- Great location (right by Ponte Vecchio).
- Construction/ repair work happening on the floor right below us. On our first day when everyone was still tired, we couldn't rest during the day because the drilling sound was so loud and continuous, literally nonstop. We complained and was told we can't change the room till tomorrow. So we had to leave the hotel till they stopped working at 5pm. But in fact we wanted to stay and rest but couldn't.
If you have guests, you should have informed them in advance and/or change room or don't do it while guests are there!
- Also, for a 4-star hotel, the room doesn't look as shiny and new as the pictures show
Lydia (Group Traveler)
stayed in October, 2025
Guest Score 8 out of 10
Very Good
Room was COLD on Oct 18 and heat not expected to be turned on for a week. After two requests, staff provided us with heat sand, which helped a great deal.
Like the location, and cleanliness. Room is small, but comfortable. Included breakfast is very good.
Lisa (Group Traveler)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Great location and very clean
Laurie (Solo Traveler)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Great, friendly staff. Location terrific. The renovated room was lovely. Would suggest a light next to bathroom mirror, better for applying makeup. Overhead light casts shadow on your face
All good!
paula (Family with young children)
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
The Staff were great and the location was perfect. I would definitely stay again.
Kimberly (Couple)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
The hotel was lovely. The room was very spacious. The hotel is in a perfect location. The staff was very helpful.
As nice and spacious the room was, the bathroom has no place to put your toiletries or even hang towels. There was space to add a small table or shelf.
Peter (Couple)
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
The hotel was in a great location within a short walk of many attractions. The room was very clean. Great view from the breakfast room. Staff friendly.
Nothing comes to mind.
YVONNE (Solo Traveler)
stayed in September, 2025
Guest Score 5 out of 10
Fair
GREAT location. Very walkable to everything. Helpful front desk staff. Hotel common areas and rooms need a serious facelift. Aging and tired. Smelly hallway carpet. Rooms are extremely dated with gurgling plumbing. Awful mattress and pillows. Mediocre breakfast at best with not great coffee.
unknown (Family with young children)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Room was very accommodating for 3 people. Very friendly staff. Breakfast was great variety. Appreciated having an elevator to get to upper floors. Staff very nice to call taxi when needed.
N/a
unknown (Family with young children)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
excellent location close to all the main sites in Florence!
nothing!
Nick (Family with young children)
stayed in August, 2025
Guest Score 9 out of 10
Wonderful
The location of the hotel is great and within walking distance to many of the attractions in Florence. The hotel staff was very friendly. The hotel service was good.
The bathroom was modern but small.
Claire (Family with young children)
stayed in August, 2025
Guest Score 8 out of 10
Very Good
Fabulous location in the centre of Florence - walking distance to all attractions.
Very friendly & helpful staff. Very comfortable junior suite accommodation overlooking the bridge.
Michelene (Family with young children)
stayed in July, 2025
Guest Score 8 out of 10
Very Good
2 Room Suite style, modern and clean.
Breakfast served late. Shower did not have grip, easy to fall.
William (Couple)
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
Room 318 was the best! Large room and large bathroom. Location, location, location was only a few hundread fett from the Ponte Vecchio bridge. Places to eat close by.
Room 213 was small for premium but receptionist had no issue changing our room after the first night,
Wilfredo (Couple)
stayed in June, 2025
Guest Score 8 out of 10
Very Good
Perfect location.
Smell of sewage sometimes. Some areas in the bathroom seemed to have mold in the ceiling.
unknown (Group Traveler)
stayed in June, 2025
Guest Score 7 out of 10
Good
Liked to see more verity.
There was no place in the bathroom to put your toiletries.
Sherri (Couple)
stayed in May, 2025
Guest Score 6 out of 10
Pleasant
The location was perfect!!
The hotel had a very weird bad smell as soon as you entered it. The staff could have been a little nicer.
Thank you for your information!
Area information
- Amerigo Vespucci Airport - 3.75 mi
- Lucca - 33.83 mi
- Siena Airport - 35.25 mi
- Gallery Hotel Art - 558 f
- Ken s Art Gallery - 832 f
- Pitti Palace - 883 f
- Uffizi Gallery - 996 f
- Uffizi - 996 f
- Uffizi Gallery Galleria degli Uffizi - 1,011 f
- Museum of the History of Science Museo di Storia della Scienza - 1,041 f
- Cenacolo di Santo Spirito Museum - 0.23 mi
- Museo di Palazzo Davanzati - 0.24 mi
- Porcelain Museum Museo delle Porcellane - 0.24 mi
- Museum of Natural History - 0.30 mi
- Museo Marino Marini - 0.34 mi
- Dante's House - 0.35 mi
- National Museum of Bargello - 0.37 mi
- National Museum of the Bargello - 0.37 mi
- Museo Nazionale del Bargello Bargello Museum - 0.37 mi
- Horne Museum - 0.37 mi
- Boboli Gardens Giardini Boboli - 1,022 f
- Museo Zoologico La Specola - 0.32 mi
- Ponte Vecchio - 247 f
- Loggia dei Lanzi - 0.21 mi
- Strozzi Palace - 0.24 mi
- Piazza della Signoria - 0.25 mi
- Loggia del Mercato Nuovo - 0.25 mi
- Loggia del Grano - 0.36 mi
- Church of Santa Trinita - 1,021 f
- Church of Santo Spirito - 0.24 mi
- Church of Orsanmichele - 0.24 mi
- Uguccioni Palace - 0.25 mi
- Santa Felicita - 149 f
- In Tavola - 691 f
- SS Apostoli - 726 f
- Galleria degli Uffizi - 863 f
- Via Maggio - 987 f
- Boboli Garden - 0.23 mi
- Piazza de Signoria - 0.24 mi
- Via De Tornabuoni - 0.24 mi
- Pitti Palace Palazzo Pitti - 0.25 mi
- Piazza della Signoria - 0.25 mi
- San Felice in Piazza - 0.26 mi
- Palazzo Strozzi - 0.26 mi
- Garden of St Michael Orsanmichele - 0.27 mi
- Palazzo Corsini - 0.28 mi
- Palazzo Rucellai - 0.29 mi
- Piazza della Repubblica - 0.30 mi
- Grain Market Loggia del Grano - 0.30 mi
- Palazzo Gondi - 0.31 mi
- Via dei Calzaiuoli - 0.33 mi
- Palazzo Antinori - 0.35 mi
- Casa di Dante - 0.35 mi
Airports Show all on map »
Museums
Art Galleries Show all on map »
Attractions/Entertainment
Zoo Show all on map »
Other attractions
Monuments and Landmarks Show all on map »
Historical Buildings Show all on map »
Other Show all on map »
Pitti Palace Hotel Al Ponte Vecchio
Borgo San Jacopo 3, Florence, 50125, Italy