Pitti Palace Hotel Al Ponte Vecchio
Borgo San Jacopo 3, Florence, 50125, Italy
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1 Room With 2 Adults Change Search
Room
Room
Address
Borgo San Jacopo 3, Florence, 50125, Italy
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Pets Allowed
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Elevator
- Heating
- Fax/photocopying
- Shared lounge/TV area
- Wheelchair accessible
- Concierge services
- Free Wi-Fi
- Daily Housekeeping
- Non-Smoking Rooms Available
- Board games/puzzles
- Emergency cord in bathroom
- Wine/champagne
- Fruits
- Strollers
- Pet basket
- Pet bowls
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- All plates, cutlery, glasses and other tableware have been sanitized
- Contactless check-in/out
- balcony/terrace
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Professional cleaning services
- Room service available
- Pets allowed (charges may apply)
- Kid-friendly dining











































Click here to leave your opinion >>
Claire (Group Traveler)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
Excellent location - walking distance of all attractions in the heart of the city. Great breakfast and very comfortable room.
Chris (Family with young children)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
The position is superb. Literally a few steps and you're on the Ponte Vechio in the heart of the city. Welcoming, helpful reception staff and the ladies in the breakfast room were kind and happy to help. The breakfast choice is generous and great quality. Good gluten free choices. The view from the breakfast patio is wonderful. Super clean rooms, linen and towels changed daily, ice cold air conditioning. Small area with water and snacks in reception, plus free ice. A lovely first floor lounge. Just a perfect break. Thank you
Nina (Group Traveler)
stayed in July, 2026
Guest Score 7 out of 10
Good
Location of the hotel was very convenient. Breakfast buffet was very good.
Room was a bit dark, decor could be freshened up.
Room could be brighter. Washroom is a bit tight for 3 people.
Sally (Solo Traveler)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
The staff was amazing!!!!! Wonderful friendly engaged helpful. The dining area was beautiful and the breakfast was very good. I will return and recommend. I loved the locaion as well central and easy to access. Keep up the great work. The beds are comfy but I am very spoilded at home with a super soft bed and lets be honest everybody has a different perspecitve on a comfortable bed. You all are doing great. Loved my stay.
Nothing I loved it all.
Cynthia (Solo Traveler)
stayed in July, 2026
Guest Score 8 out of 10
Very Good
It wad ok for a one night stay. Location was good.
The front desk ladies were rude.
Lisa (Solo Traveler)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Awesome location, excellent staff, would stay again! Go go and enjoy Florence!!
yana (Solo Traveler)
stayed in July, 2026
Guest Score 4 out of 10
Disappointing
This property has a good location but this the only thing. It’s a rundown property with no attention to any details, feels like old folks home on a budget.
No toiletries, horrible pillows, all cracked furniture, bad coffee. Basically a property that operates on a high margin with absolute neglect to the customers.
Only location! Nothing else!!!
Even the updated rooms are so cheaply done with luck of comfort and attention to details.
Michael (Solo Traveler)
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Location
Dawna (Couple)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Beautiful property. Excellent customer service and incredible breakfasts.
Kathleen (Solo Traveler)
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Great location, comfortable bed, and great air conditioning! Room was a bit small but clean and convenient. Especially liked the gluten-free selections at breakfast ?
No place for luggage
Jenny (Family with young children)
stayed in July, 2026
Guest Score 7 out of 10
Good
Location was great!
room was too small and there was a foul smell entering facility.
Paige (Solo Traveler)
stayed in June, 2026
Guest Score 8 out of 10
Very Good
The location at the end of Ponte Vecchio was perfect for sightseeing. It was wonderful to see Younes every time we passed through the lobby. The A/C worked much better than that of our hotel in Rome.
Breakfast was...OK. The food did the job. The room was very humid on the top floor and felt a bit like a greenhouse.
Saeed (Group Traveler)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Staff and location
Breakfast
Rachel (Couple)
stayed in June, 2026
Guest Score 6 out of 10
Pleasant
Starting with the good, the location was great, they cleaned the room everyday which was really nice as so many places are creatively getting out of that. Staff was nice enough, but I found this as a hidden gem from the Tour guy... it was not as nice as I was expecting.
The room was small not very pretty, how do they make things look so good on line? And the bed was really hard and it never really cooled off in the room. The rooftop area where we could supposedly enjoy a glass of wine, was closed off. And the alternate area was hot and swampy no air conditioning at all and it was closed in with a weird window plasticy covering so you couldn't really enjoy the view. However Florence was really really hot while we were there.
Lynn (Couple)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Great location, kind and helpful staff, good breakfast variety and comfortable lounge areas.
Ann (Couple)
stayed in June, 2026
Guest Score 2 out of 10
Poor
Good location
Absolutely disgusting bathroom, dirty bathtub full of mold, same as the bathtub curtain. The sink’s drain is clogged. Walls in the room are full of dirty shoes marks cuz people were killing mosquitos with their shoes. Old blanket case, pillowcases and towels with old spots. Had a feeling of discomfort and disgust the whole time.
Heather (Group Traveler)
stayed in May, 2026
Guest Score 6 out of 10
Pleasant
Super convenient location. Very nice staff
Bathroom was gross with mold growing and a terrible layout. One of the plugs was completely broken. There was no mirror anywhere other than the bathroom
Ivelisse (Couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
The staff is exceptionally courteous and helpful, and the facilities are very clean, although the bathrooms are a little small. Nevertheless; the rest of the areas compensate for the limited bathrooms.
The property is charming.
Toula (Couple)
stayed in May, 2026
Guest Score 6 out of 10
Pleasant
Location was great!
Bathroom was too small. Only 1 person could use at once. Room was tiny, not much room to move around.
Marissa (Couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Proximity to all the sights plus the local workshops
Nothing. All was good.
Thank you for your information!
Area information
- Amerigo Vespucci Airport - 3.75 mi
- Lucca - 33.83 mi
- Siena Airport - 35.25 mi
- Gallery Hotel Art - 558 f
- Ken s Art Gallery - 831 f
- Pitti Palace - 883 f
- Uffizi Gallery - 996 f
- Uffizi - 996 f
- Uffizi Gallery Galleria degli Uffizi - 1,011 f
- Museum of the History of Science Museo di Storia della Scienza - 1,041 f
- Cenacolo di Santo Spirito Museum - 0.23 mi
- Museo di Palazzo Davanzati - 0.24 mi
- Porcelain Museum Museo delle Porcellane - 0.24 mi
- Museum of Natural History - 0.30 mi
- Museo Marino Marini - 0.34 mi
- Dante's House - 0.35 mi
- National Museum of Bargello - 0.37 mi
- National Museum of the Bargello - 0.37 mi
- Museo Nazionale del Bargello Bargello Museum - 0.37 mi
- Horne Museum - 0.37 mi
- Boboli Gardens Giardini Boboli - 1,022 f
- Museo Zoologico La Specola - 0.32 mi
- Ponte Vecchio - 246 f
- Loggia dei Lanzi - 0.21 mi
- Strozzi Palace - 0.24 mi
- Piazza della Signoria - 0.25 mi
- Loggia del Mercato Nuovo - 0.25 mi
- Loggia del Grano - 0.36 mi
- Church of Santa Trinita - 1,021 f
- Church of Santo Spirito - 0.24 mi
- Church of Orsanmichele - 0.24 mi
- Uguccioni Palace - 0.25 mi
- Santa Felicita - 149 f
- In Tavola - 691 f
- SS Apostoli - 725 f
- Galleria degli Uffizi - 863 f
- Via Maggio - 987 f
- Boboli Garden - 0.23 mi
- Piazza de Signoria - 0.24 mi
- Via De Tornabuoni - 0.24 mi
- Piazza della Signoria - 0.25 mi
- Pitti Palace Palazzo Pitti - 0.25 mi
- San Felice in Piazza - 0.26 mi
- Palazzo Strozzi - 0.26 mi
- Garden of St Michael Orsanmichele - 0.27 mi
- Palazzo Corsini - 0.28 mi
- Palazzo Rucellai - 0.29 mi
- Piazza della Repubblica - 0.30 mi
- Grain Market Loggia del Grano - 0.30 mi
- Palazzo Gondi - 0.31 mi
- Via dei Calzaiuoli - 0.33 mi
- Palazzo Antinori - 0.35 mi
- Casa di Dante - 0.35 mi
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Pitti Palace Hotel Al Ponte Vecchio
Borgo San Jacopo 3, Florence, 50125, Italy