IL Tornabuoni The Unbound Collection by Hyatt
Via De' Tornabuoni 3, Florence, 50123, Italy
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Via De' Tornabuoni 3, Florence, 50123, Italy
Offering a rooftop terrace with a Champagne bar and panoramic views of Florence, the 5-star IL Tornabuoni The Unbound Collection by Hyatt Hotel is set in the heart of the fashion district in the city center. It features refined rooms decorated with artisanal furniture and free Wi-Fi throughout. Rooms here include a mini-bar with soft drinks, a TV with satellite channels and a kettle with tea, herbal tea and coffee ingredients. Some rooms boast original frescoes. Every morning, a varied breakfast buffet including freshly baked croissants, home-made cakes, fresh fruit and Italian coffee is available. Guests can enjoy gourmet Tuscan cuisine at the restaurant and bistrot, while at The Cellar, a rich selection of famous Italian and French wines is available for tasting. This Renaissance building is located just 1640 feet from the Uffizi Gallery and Florence Cathedral. You can also reach Santa Maria Novella Station on foot in around 5 minutes.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Internet Access
  • Pets Allowed
  • Restaurant(s)
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stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Staff, service and spacious room
Nothing
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Florence was our destination to a week of celebration and I selected IL Tornabuoni hotel because of its unique room styles and great view, it is not mentioned in the room description, but my room had an incredible view of Florence and we could and we certainly did enjoy the sunset from our bedroom windows in the 4th floor. I reserved their rooftop bar to throw a cocktail party for my husband's birthday which was outstanding, from the time we booked the room to the day of the event, we were in contact with Daria, the reservation agent of the hotel which she did disappoint with all her knowledge and attention in every detail for a perfect afternoon, being open to discuss about the event. Her and her team did an amazing job organizing, serving, taking care of us all and specially enjoying the night with us, Miro with his abilities as DJ, Samuel and Anita with their kind touch serving our 25 guests and Scilla with her delicious cocktails (keeping everyone happy). Room service was great and on point. The staff at the front desk, especially Nicolo, very helpful and ready for any question that we might have had.
Not that we didn't like, but we were a little disappointed, it was the food at the hotel. We were expecting a little more of it since it is a 4 star hotel.
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
Great location
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Room was a good size, staff was extremely friendly and helpful. Very clean.
Can hear some street noise in the evenings.
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
I loved it. Our room and bed were very comfortable. Very clean. Loved the colors. The staff were so friendly. The location was excellent.
The first room had a sewage smell. The staff was quickly responsive and changed our room.
stayed in August, 2025
Guest Score 9 out of 10
Wonderful
The location was exceptional. Everything was within walking distance. And day trips were a breeze. The staff were so friendly and the interiors of the hotel were absolutely stunning. Loved the bartenders at the rooftop and lower bar. The morning breakfast was delicious.
The parking is expensive. For what we paid per night it was unexpected. We stayed at almost all five star hotels while in Italy and were not charged for parking, even at a four starr, so that was a disappointment.
stayed in July, 2025
Guest Score 7 out of 10
Good
The location is great, the building is beautiful and the lobby as well.
The rooms were very busy, lots of clutter and lots of busy print wallpaper, strange paintings of bugs. The bathrooms were very tired, the towels were hard and the sheets didn’t feel like a 5 star hotel.
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
The best location Friendly staff Good breakfast
Loved everything
stayed in June, 2025
Guest Score 8 out of 10
Very Good
- spacious suite - excellent location, walking distance to main sites - very clean room
- overpriced for the level of service and quality - tiny bathroom (barely fits one), and no pressure shower - we never saw any staff other than the doormen (who do a very good job) and the concierge (located on the 4th floor, very mediocre service, didn’t have pull to get us any reservations at key places). - no hospitality / human experience, it could very much be an airbnb.
stayed in June, 2025
Guest Score 9 out of 10
Wonderful
Rooms, staff, service and location! We loved it all!!! Thank you!!
stayed in May, 2025
Guest Score 1 out of 10
Very Poor
Only location
unsatisfactory experience at this hotel. - **Expensive Rates:** The hotel is overpriced considering its condition and amenities. - **Aging Facilities:** The building and facilities are very old, which detracts from the overall experience. - **Gloomy Atmosphere:** The ambiance feels depressing, possibly due to outdated decor or poor lighting. - **Small Windows:** The windows are tiny, limiting natural light and views. - **Elevator Issues:** The elevator is small and requires multiple changes, which is inconvenient and time-consuming. **Overall Impression:** This hotel fails to deliver value for money due to its outdated and gloomy environment. Improvements, such as renovations and better amenities, are necessary to enhance the guest experience.
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
Professional staff from the front desk to housekeeping, the team is always going above and beyond to ensure a memorable stay. Small gestures, such as the doorman assisting both guests and taxi drivers, leave a lasting impression. If you’re seeking elegance, comfort, and exceptional service book this hotel.
Nothing
stayed in May, 2025
Guest Score 8 out of 10
Very Good
The staff , the location and the overall. ambiance
The bathroom was awkward with the a single sink located in the sleeping area and not in the bathroom with the toilet and shower.The shower was on the small size. The breakfast options were either a limited continental or a limited buffet.I must say however the staff went out of their way to accommodate us. Musicians performing on the square could be annoying at times given they played until approximately 10:30 at night. Overall it’s a very nice hotel.
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Stunning property and amazing staff! Especially in the restaurant!
Nothing!
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
The Location! Just don't try driving to it!
That breakfast was 50eu more so went to Gilli's each morning!
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
the staff
some mosquitos
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
Amazing location, very clean hotel and amazing staff!!
stayed in February, 2025
Guest Score 10 out of 10
Exceptional
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Area information

    Airports Show all on map »

    • Amerigo Vespucci Airport - 3.56 mi
    • Lucca - 33.76 mi
    • Siena Airport - 35.46 mi

    Museums

      Art Galleries Show all on map »
      • Museo Marino Marini - 677 f
      • Gallery Hotel Art - 826 f
      • Museo di Palazzo Davanzati - 964 f
      • Ken s Art Gallery - 0.20 mi
      • Uffizi Gallery - 0.26 mi
      • Uffizi - 0.26 mi
      • Uffizi Gallery Galleria degli Uffizi - 0.26 mi
      • Dante's House - 0.29 mi
      • Cenacolo di Santo Spirito Museum - 0.30 mi
      • Museum of the History of Science Museo di Storia della Scienza - 0.31 mi
      • Duomo Museum Museo dell Opera del Duomo - 0.32 mi
      • Pitti Palace - 0.33 mi

    Other attractions

      Historical Buildings Show all on map »
      • Church of Santa Trinita - 128 f
      • Church of Orsanmichele - 908 f
      • Uguccioni Palace - 0.24 mi
      • Cathedral of Santa Maria del Fiore - 0.31 mi
      Monuments and Landmarks Show all on map »
      • Strozzi Palace - 150 f
      • Loggia del Mercato Nuovo - 0.20 mi
      • Ponte Vecchio - 0.21 mi
      • Loggia dei Lanzi - 0.21 mi
      • Santa Maria Novella - 0.23 mi
      • Piazza della Signoria - 0.24 mi
      • Belltower by Giotto - 0.25 mi
      • The Baptistry - 0.25 mi
      Other Show all on map »
      • Via De Tornabuoni - 156 f
      • Via Maggio - 193 f
      • Palazzo Strozzi - 349 f
      • Palazzo Rucellai - 472 f
      • Palazzo Corsini - 567 f
      • Palazzo Antinori - 732 f
      • SS Apostoli - 792 f
      • Piazza della Repubblica - 829 f
      • Garden of St Michael Orsanmichele - 1,007 f
      • Santa Maria Maggiore - 1,049 f
      • Via dei Calzaiuoli - 0.22 mi
      • Piazza de Signoria - 0.23 mi
      • Santa Maria Novella - 0.23 mi
      • Piazza della Signoria - 0.24 mi
      • Santa Felicita - 0.24 mi
      • In Tavola - 0.25 mi
      • Galleria degli Uffizi - 0.25 mi
      • Florence Baptistry - 0.25 mi
      • Basilica of Saint Mary of the Flower - 0.26 mi
      • Baptistry Battistero - 0.28 mi
      • Casa di Dante - 0.30 mi
      • Festa di San Giovanni - 0.30 mi
      • Palazzo Vecchio - 0.31 mi
      • Palazzo Gondi - 0.32 mi
      • Medici Chapels Cappelle Medicee - 0.32 mi
      • Ognissanti - 0.32 mi

IL Tornabuoni The Unbound Collection by Hyatt

Via De' Tornabuoni 3, Florence, 50123, Italy