Hotel Santa Maria Novella
Piazza Santa Maria Novella 1, Florence, 50123, Italy
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Piazza Santa Maria Novella 1, Florence, 50123, Italy
This elegant 4-star hotel features a rooftop terrace overlooking the Basilica of Santa Maria Novella. It offers a varied hot and cold buffet breakfast and a central location in Florence. The hotel is a 5 minute walk from Santa Maria Novella Train Station. Both Florence Cathedral and Accademia Gallery are 10 minutes away by foot. Set in a picturesque square, Hotel Santa Maria Novella offers luxury accommodations. Rooms and suites are large and air conditioned. They come with free Wi-Fi, a minibar and tea and coffee-making facilities. Guests at the Santa Maria Novella Hotel have a free sauna and fitness room. You can relax with a drink from the bar up on the roof.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Pets Allowed
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Heating
  • Fax/photocopying
  • Snack bar
  • Shared lounge/TV area
  • 24-hour security
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Massage services
  • Happy Hour
  • Non-Smoking Rooms Available
  • Public Bath
  • Wine/champagne
  • Fruits
  • Pet basket
  • Outdoor fireplace
  • Bike tours
  • Cooking class
  • Key access
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Free face masks
  • Contactless check-in/out
  • Food delivery
  • Electronic room key
  • Audible alarm
  • balcony/terrace
  • Car rental available
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Soundproof rooms available
  • Spa/sauna
  • Tour services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Professional cleaning services
  • Room service available
  • Pets allowed (charges may apply)
  • Parking available (charges may apply)
  • Indoor parking (charges may apply)
  • Shuttle service (charges may apply)
  • Valet parking (charges may apply)
Click here to leave your opinion >>
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
Location is within easy walking distance to all sights and SMN train station . Busy but quiet location
Minor inconvenience but tub drained slowly
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Location was perfect. Staff was friendly. Breakfast was good and had a lot of options. We had an early flight home and because we had to leave before breakfast opened they packed us a breakfast to go.
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Beautiful room and bathroom! Quiet! Great AC! Good location!
stayed in October, 2025
Guest Score 8 out of 10
Very Good
Great staff, room was larger than expected and breakfast was fantastic. Bar and plaza seating was a nice place to relax in the evening after dinner.
stayed in October, 2025
Guest Score 8 out of 10
Very Good
The location was very good. The hotel was lovely. The room was spacious.
The room did not have a nice view. Breakfast could have been improved maybe with a little more variety of proteins. Also there were often delays on replenishing scrambled eggs and bacon when they ran out.
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Loved everything perfect location 5 minutes to train station but quiet and beautiful setting. Our room 309 had a perfect view of the front of the iconic church. The room was large and well appointed. The bathroom was large with ornate marble tub. The large windows had luscious billowing curtains, and open out in the European style The breakfast room was octagonal and mirrored with a solarium dome in the middle. There was a nice hot and cold buffet breakfast buffet. Security is present in the lobby which opens onto a public square so feels quite safe but the security guard is also just a quiet and gracious presence. The reception staff are amazingly helpful and we needed a lot of help as my husband's baggage had not caught up with us and there was medicine in it he needed. Turns out there is a 24 hour doctor's office around the corner. Easy walk to all the main sights: Duomo, Academia, Ponte Vecchio etc. All the restaurants we happened upon in the neighborhood were superb each in a different way. There is only one caveat. Don't stay here if you are mobility impaired in any way. There are stairs everywhere and they are very easy to misjudge and fall on. Three private "palaces" were combined into one hotel and all seem to have different floor levels. If you like the twists and winds and levels as we did you will love it.
Just watch your step on the many stairs and landings and look to see where the elevator goes before getting on it.
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Great location, good breakfast and nice and quiet.
Our room was considered an apartment and had only one window so it was dark with very little natural light.
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Fabulous hotel, fabulous staff, fabulous breakfast!!
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Excellent place, location, staff, everything. Highly reccomended !
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Location was perfect! Our rooms were beautiful and beds very cozy. Breakfast was vey nice.
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Excellent location, really kind and professional staff, beautiful room.
Nothing!
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
The property was beautifully decorated. Our room was comfortable, clean and spacious. We had a huge marble bathtub. That was amazing! The assortment at breakfast was also very good. The property was very close proximity to the train station and to the center city.
Nothing in particular.
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Everything about this hotel is exceptional. The location is amazing.
Loved everything
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
Excellent location Extremely clean Exceptional service and team
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
This property was BEAUTIFUL. The staff was friendly and accommodating. Perfect location. Would absolutely stay here again
No complaints - loved our stay
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Great location. Beautiful sitting rooms. Great breakfast. Great location in Florence. Friendly staff. Would stay here again in a heart beat.
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Everything!! Location is great, next to SMN train station and all main attractions in Florence. The hotel itself is very pretty, rooms are big and classy. Amenities are good quality. Breakfast is outstanding, good quality food and the dining area is gorgeous. The staff is very kind. Good price for what they offer. I will recommend this hotel!!!!!!
They have a bar downstairs and you can smell cigarette smoke but not a big deal.
stayed in August, 2025
Guest Score 9 out of 10
Wonderful
It’s a beautiful property
stayed in August, 2025
Guest Score 8 out of 10
Very Good
Location is great, close enough to easily walk to the train but a world away from the train bustle and grime. Service is great, very clean and the included breakfast is great. They had several gluten free pre-packaged offerings and many naturally gf options ( yogurt, eggs, bacon, etc.). “Gym” is there (yay) but extremely minimal. Marble baths with expansive tub. Easy walk to attractions on both sides of the river.
Like many Euro hotels, there are lots of ups and downs to find your way through the multiple merged buildings and levels.
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Beautiful hotel; excellent location very close to the train station and easy walking distance to most major sites. Friendly staff and wonderful breakfast.
Guest reviews
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Area information

    Airports Show all on map »

    • Amerigo Vespucci Airport - 3.34 mi
    • Lucca - 33.66 mi
    • Siena Airport - 35.69 mi

    Museums

      Art Galleries Show all on map »
      • Museo Marino Marini - 611 f
      • Duomo Museum Museo dell Opera del Duomo - 0.31 mi
      • Museo di Palazzo Davanzati - 0.35 mi
      • Gallery Hotel Art - 0.38 mi
      • Dante's House - 0.41 mi
      • Ken s Art Gallery - 0.41 mi

    Transport

      Train stations Show all on map »
      • Santa Maria Novella Train Station - 1,001 f
      • Stazione Firenze Santa Maria Novella - 0.21 mi

    Other attractions

      Monuments and Landmarks Show all on map »
      • Santa Maria Novella - 28 f
      • Strozzi Palace - 0.21 mi
      • Belltower by Giotto - 0.26 mi
      • The Baptistry - 0.26 mi
      • Medici Riccardi Palace - 0.32 mi
      • Giotto s Bell Tower Campanile di Giotto - 0.34 mi
      • Loggia del Mercato Nuovo - 0.36 mi
      • Loggia dei Lanzi - 0.40 mi
      • Piazza della Signoria - 0.41 mi
      Historical Buildings Show all on map »
      • Church of Santa Trinita - 0.26 mi
      • Cathedral of Santa Maria del Fiore - 0.32 mi
      • Church of Orsanmichele - 0.33 mi
      Other Show all on map »
      • Santa Maria Novella - 28 f
      • Festa di San Giovanni - 519 f
      • Palazzo Antinori - 606 f
      • Santa Maria Maggiore - 769 f
      • Poggiali e Forconi Galleria D Arte - 881 f
      • Medici Chapels Cappelle Medicee - 900 f
      • Palazzo Rucellai - 923 f
      • Palazzo Corsini - 0.20 mi
      • Via De Tornabuoni - 0.21 mi
      • Palazzo Strozzi - 0.21 mi
      • Ognissanti - 0.25 mi
      • Piazza della Repubblica - 0.26 mi
      • Basilica of Saint Mary of the Flower - 0.26 mi
      • Florence Baptistry - 0.26 mi
      • Baptistry Battistero - 0.26 mi
      • Via Maggio - 0.26 mi
      • Via Faenza - 0.28 mi
      • Palazzo Vecchio - 0.28 mi
      • Palazzo Degli Affari - Conference Center - 0.29 mi
      • Palazzo Dei Congressi - 0.29 mi
      • Via dei Calzaiuoli - 0.31 mi
      • Palazzo Medici Riccardi - 0.31 mi
      • Garden of St Michael Orsanmichele - 0.33 mi
      • Piazza del Duomo - 0.34 mi
      • Loggia del Bigallo - 0.34 mi
      • SS Apostoli - 0.37 mi
      • San Frediano in Cestello - 0.38 mi
      • Piazza de Signoria - 0.40 mi
      • Casa di Dante - 0.41 mi
      • Piazza della Signoria - 0.41 mi

Hotel Santa Maria Novella

Piazza Santa Maria Novella 1, Florence, 50123, Italy