Hotel Santa Croce
Via Dei Bentaccordi 3, Florence, 50122, Italy
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nights
1 Room With 2 Adults Change Search
Room
Room
Address
Via Dei Bentaccordi 3, Florence, 50122, Italy
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- Express Check-In/Check-Out
- Coffee shop
- Trouser press
- Heating
- Fax/photocopying
- Shared lounge/TV area
- 24-hour security
- Concierge services
- Family Rooms
- Free Wi-Fi
- Daily Housekeeping
- Non-Smoking Rooms Available
- Wine/champagne
- Fruits
- Key access
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Access to health care professionals
- Audible alarm
- Car rental available
- CCTV security in common areas
- Daily disinfection
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Room service available
- Parking available (charges may apply)
- Valet parking (charges may apply)
- Kid-friendly dining

















































Click here to leave your opinion >>
Mhd (family with young children)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Burak (group)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
The staff are helpful and friendly, and the location is great – right in the city centre and very convenient.
None
Hien (group)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Very nice, friendly and helpful staff
Spacious room
Good location
Limited breakfast options
Sara (group)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Kristin (young couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
This hotel is in an amazing location with great, kind and helpful stuff. The breakfast is wonderful, as well.
Kemyt (solo traveller)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
We had a very pleasant stay. The hotel staff were extremely kind, helpful, and welcoming throughout our visit. They helped us find our way to the hotel in the city center and gave us great recommendations for restaurants and local places to visit. Their support and positive attitude made our stay even more enjoyable. Highly recommended!
The breakfast was good overall, but we missed having some fresh vegetables available.
Eniko (young couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Sonia (group)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
The location was perfect. The staff was terrific. The room had plenty of space and it was quiet. Breakfast was nice and the staff was super attentive.
The only thing we didn’t like was an unpleasant smell (like sewer) on the stairs. Fortunately it was only on the stairs and not in the room.
Muze (young couple)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Friendly environment, helpful owner, breakfast included, perfect location, clean sheets, comfy room.
Nothing
Laura (family with young children)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Wow! What a beautiful hotel and amazing hosts. Mario and Gabriel were welcoming and great at showing us where to go in Florence and teaching us some Florence history. They even offered us coffee and bread even after breakfast hours. The hotel is located in a perfect location, not too far away from anything and away from the noise and chaos tourism brings. Not far from where the ZTL area starts so as a tourist it is beneficial, because we cannot drive in those areas most of the time and need to walk to the hotels with all of our luggage.
Nothing. We really enjoyed our stay.
Michael (review category business travellers)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Very Good
No wifi connection
Veronica (young couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
The location was excellent: around the corner from cafes, historical sights and it was comfortable. The hosts were so nice and we were treated to a delicious pineapple juice which was so nice after the flight to get to Florence.
It was great.
Reza (Couple)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Fantastic location, kind and caring staff!
NA
Reza (young couple)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Fantastic location, kind and caring staff!
NA
Gail (Couple)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
The location could not have been better. The staff were great and very accommodating. They recommended places to see and eat. It was very clean, room made up daily and towels refreshed.
N/A
Gail (young couple)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
The location could not have been better. The staff were great and very accommodating. They recommended places to see and eat. It was very clean, room made up daily and towels refreshed.
N/A
Iryna (family with young children)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Great location, right near Basilica Santa Croce, 5 min by foot from Uffizi and Palazzo Vecchio. 10 min from Dome and Ponte Vecchio. Many places to eat around, street food and trattorias. Very nice personal, locals, native Italians, ready to help. During the check-in the whole brief excursion over the map of Florence was provided :)). Breakfast was modest, but nourishing. Rooms are clean. Free Wi-fi worked perfectly even on the 3d floor.
Saturday night was loud - yeh, well, Toskana wines and Toskana spring - nevertheless with closed windows it was possible to sleep.
Our first room in hotel was tiny - for 2 of us it was 1,5 size bed and nothing more to fit in. We asked for 2 separate beds and concierge found us bigger room but with some extra payment. So all in all it was not bad, just question of money.
Matthew (group)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Friendly staff. Good value
Miodrag (solo traveller)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
The hotel is located right in the city center, has a pleasant atmosphere, and the staff are willing to help. The entire hotel has the charm of Italy, and I highly recommend it.
Yuseop (family with young children)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
The staff were extremely friendly. They provided detailed guidance during both check-in and check-out, and were very helpful in explaining emergency contacts and offering tips for exploring the city.
The accommodation matched the photos exactly. We stayed as a family of four, and the space was more than sufficient, very clean, and in an excellent location—close enough to visit major attractions on foot. Although breakfast was not officially included, they still provided a simple but sufficient morning meal with bread, coffee or drinks, fruit, yogurt, and waffles.
Since I was traveling by car, I placed a high value on parking convenience and safety. This was my first time visiting Florence by car, and I found the concept of the ZTL (limited traffic zone) quite confusing. After reading some negative reviews about parking in Florence, I was quite concerned—but this hotel offers outstanding service in that regard.
First, they provide very detailed directions to the hotel that take the ZTL restrictions into account. If you inform them of your estimated arrival time in advance, they will contact the parking staff upon your arrival. The parking staff then come to the hotel, take your car, and park it in an external parking facility. Upon check-out, the hotel contacts the staff again, and your car is brought back to you.
When handing over the vehicle, we conducted a mutual inspection of the exterior. When I received the car at check-out, there were no issues—no damage, no smell of smoke inside. I had taken a photo of the mileage before handing over the car, and I was able to confirm that it had only been driven the short distance between the hotel and the parking facility.
Thank you for your information!
Area information
- Amerigo Vespucci Airport - 3.90 mi
- Lucca - 34.17 mi
- Siena Airport - 35.37 mi
- Horne Museum - 459 f
- Bargello Museum - 567 f
- Museo Nazionale del Bargello Bargello Museum - 673 f
- National Museum of the Bargello - 686 f
- National Museum of Bargello - 686 f
- Dante's House - 881 f
- Uffizi Gallery Galleria degli Uffizi - 983 f
- Museum of the History of Science Museo di Storia della Scienza - 995 f
- Uffizi - 1,000 f
- Uffizi Gallery - 1,001 f
- Casa Buonarroti - 0.22 mi
- Museo di Palazzo Davanzati - 0.23 mi
- Ken s Art Gallery - 0.24 mi
- Gallery Hotel Art - 0.30 mi
- Duomo Museum Museo dell Opera del Duomo - 0.34 mi
- Calcio Storico - 335 f
- Loggia del Grano - 499 f
- Basilica of Santa Croce - 529 f
- S. Croce - 719 f
- Piazza della Signoria - 915 f
- Loggia dei Lanzi - 0.20 mi
- Loggia del Mercato Nuovo - 0.22 mi
- Loggia del Pesce - 0.32 mi
- Ponte Vecchio - 0.33 mi
- Giotto s Bell Tower Campanile di Giotto - 0.33 mi
- The Baptistry - 0.34 mi
- Belltower by Giotto - 0.34 mi
- Museo dell Opera di Santa Croce - 754 f
- Uguccioni Palace - 891 f
- Church of Orsanmichele - 0.25 mi
- Cathedral of Santa Maria del Fiore - 0.31 mi
- Grain Market Loggia del Grano - 471 f
- Palazzo Gondi - 537 f
- Santa Croce - 719 f
- Casa di Dante - 891 f
- Pazzi Chapel - 911 f
- Piazza della Signoria - 915 f
- Piazza de Signoria - 985 f
- Galleria degli Uffizi - 0.21 mi
- Garden of St Michael Orsanmichele - 0.24 mi
- Via dei Calzaiuoli - 0.26 mi
- SS Apostoli - 0.29 mi
- Scuola di Arte Culinaria Cordon Bleu - 0.29 mi
- Piazza della Repubblica - 0.31 mi
- Piazza Santo Spirito - 0.33 mi
- Loggia del Bigallo - 0.33 mi
- Piazza del Duomo - 0.33 mi
- Florence Baptistry - 0.34 mi
- Basilica of Saint Mary of the Flower - 0.35 mi
- Baptistry Battistero - 0.36 mi
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Hotel Santa Croce
Via Dei Bentaccordi 3, Florence, 50122, Italy