Hotel Santa Croce
Via Dei Bentaccordi 3, Florence, 50122, Italy
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1 Room With 2 Adults Change Search
Room
Room
Address
Via Dei Bentaccordi 3, Florence, 50122, Italy
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- Express Check-In/Check-Out
- Coffee shop
- Trouser press
- Heating
- Fax/photocopying
- Shared lounge/TV area
- 24-hour security
- Concierge services
- Family Rooms
- Free Wi-Fi
- Daily Housekeeping
- Non-Smoking Rooms Available
- Wine/champagne
- Fruits
- Key access
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Access to health care professionals
- Audible alarm
- Car rental available
- CCTV security in common areas
- Daily disinfection
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Room service available
- Parking available (charges may apply)
- Valet parking (charges may apply)
- Kid-friendly dining
Airports Show all on map »
- Amerigo Vespucci Airport - 3.90 mi
- Lucca - 34.17 mi
- Siena Airport - 35.37 mi
Museums
- Horne Museum - 459 f
- Bargello Museum - 568 f
- Museo Nazionale del Bargello Bargello Museum - 674 f
- National Museum of Bargello - 687 f
- National Museum of the Bargello - 687 f
- Dante's House - 882 f
- Uffizi Gallery Galleria degli Uffizi - 983 f
- Museum of the History of Science Museo di Storia della Scienza - 994 f
- Uffizi - 1,000 f
- Uffizi Gallery - 1,001 f
- Casa Buonarroti - 0.22 mi
- Museo di Palazzo Davanzati - 0.23 mi
- Ken s Art Gallery - 0.24 mi
- Gallery Hotel Art - 0.30 mi
- Duomo Museum Museo dell Opera del Duomo - 0.34 mi
Click here to leave your opinion >>
Jerry (Family with young children)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
The Location
The Staff
Nothing
William (Solo Traveler)
stayed in September, 2025
Guest Score 7 out of 10
Good
The staff at Hotel Santa Croce are wonderful. They are friendly, helpful, English speaking. To site only one small example: the hotel has no elevator because it is in a building from the 1600s and adding an elevator would be prohibitive. But the staff will insist on taking your luggage up to your room and retrieving it when you leave. The staff obviously want their guests to enjoy their visit to Florence and will do what they can to ensure that. I really appreciate that. They will provide both interesting and moving information about their surroundings and about the city's attractions. They are justly proud of the city, its history, and the interesting history of the building that houses the hotel. And the location of the hotel, near the basilica of Santa Croce, is excellent for visiting the city.
Unfortunately, the rooms aren't of the same quality as the staff. My room was small and charmless, with a shower box that--likely because of restrictions on renovation--was so small that when I dropped the soap on the floor, I had to turn off the shower and open the door so I could bend down to pick the soap up. The room was clean, though and the bed was comfortable. But even with the restrictions on renovation, there could be some updating to the decor. Perhaps other rooms have more character than mine did. I would hope so, because the staff deserves a good product to represent. As a bottom line, I would say that at this price point, one can do better in Florence as far as the room goes. But at this price point, you cannot do better in terms of a helpful, welcoming staff.
The breakfast was adequate but not special by any means.
If you are a large person, you may want to check out the size of the shower box.
Adriano (Family with young children)
stayed in September, 2025
Guest Score 8 out of 10
Very Good
The location is awesome, very close to the Santa Croce square and in a walkable distance from all main points of interest in Florence. The staff is very friendable and attentive (specially Mario and Fabrizio).
The hotel is located in a historic building, so you can expect smaller rooms and no elevators. However, IMO this is completely understandable, since most buildings in Florence date back to ancient times and their structure cannot be altered.
Laurent (Group Traveler)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
We were received incredibly well, the host even gave us travel tips. Our apartment was very spacious and well placed, surrounded by historical monuments. The AC was working well.
A bed was a bit rough but nothing concerning.
Laura (Family with young children)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Had to book quickly and last minute. Super accommodating and friendly staff! Allowed me to store my luggage upon check-out, until I was able to check into my next place.
Alison (Family with young children)
stayed in June, 2025
Guest Score 9 out of 10
Wonderful
The location was perfect — right in the heart of Florence, close to everything. What truly made the difference was the warm and personalized attention from the entire staff. They were always kind, helpful, and genuinely committed to making our stay comfortable. You can tell the place is run with care and passion.
Emir (Family with young children)
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
The hospitality was exceptional, the location is perfect and the stay is very comfortable. The staff is very helpful and always ready for service.
Tanja (Family with young children)
stayed in April, 2025
Guest Score 8 out of 10
Very Good
Leandro (Family with young children)
stayed in April, 2025
Guest Score 8 out of 10
Very Good
Great location. A few meters from Santa Croce church. Nice bars and restaurants in neighbourhood.
The kitchen is really small. No coffee machines.
Burak (Family with young children)
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
Friendly staff, very central,
Tika (Family with young children)
stayed in April, 2025
Guest Score 8 out of 10
Very Good
Location and the host was very good and helpful.
Cecilia (Family with young children)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Simple and nice 2 star hotel. Excellent location, no more than 10-20 minutes walking to a lot of sights and museums. Beautiful old building. What really made the stay special was the hosts Mario and Gabriel. They were so friendly and welcoming. When we arrived they gave us a drink and tips on where to go.
I lost one of my earrings down the sink when I was drying my hair, they took apart the water pipe and found it for me. If that's not going above and beyond then I don't know what is!
The breakfast was continental, toast with marmalade, cheese or ham, yoghurt, egg muffins, sweet pastries and tea/coffee. No frills but tasty, what I expect in southern Europe.
We stayed on the 3rd floor, there no lift (probably due to the building being several hundred years old) but it was very manageable. The room was like the pictures. The mattress was maybe a few years old and a bit sunken in the middle, but we both slept very well for 3 nights. For the price we payed we were very happy.
I would definitely recommend and if we come back back to Florence we will stay at Hotel Santa Croce again. Grazie!
Cihan (Couple)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Perfectly located accomodation. It is too close all historical places in the center of Firenze. Mario is very helpful host. He told us during checkin about all points in Firenze that we should visit. Also he instantly solved our air conditioning problem and he offer us a free breakfast for this issue as a treat. Strongly recommended for a joyful stay in Firenze. Thank you Mario.
Everything was great about the hotel.
Cornellier (Couple)
stayed in March, 2025
Guest Score 7 out of 10
Good
Location
Very small bathroom in apartment style room.
Kitchen with no dish cloth or stopper for sink.
No tissue box.
One roll of toilet paper.
No complimentary soap.
New towels only on request.
Street noise due to small window in bathroom 1/4 inch thick.
Uliana (Family with young children)
stayed in February, 2025
Guest Score 8 out of 10
Very Good
Farrukh A. W. (Family with young children)
stayed in January, 2025
Guest Score 10 out of 10
Exceptional
Amazing location in the center.
Mosquitos killer should installed.
Katy (Couple)
stayed in January, 2025
Guest Score 2 out of 10
Poor
Julie (Family with young children)
stayed in December, 2024
Guest Score 8 out of 10
Very Good
Breakfast was good The location was excellent Close to all the amenities and shops. The staff were super friendly and helpful. We will definitely stay there again
There wasn’t anything we didn’t like
David (Solo Traveler)
stayed in December, 2024
Guest Score 9 out of 10
Wonderful
Great apartment-style room in an excellent location. Staff was incredibly friendly and helpful.
Maria (Couple)
stayed in December, 2024
Guest Score 10 out of 10
Exceptional
Thank you for your information!
Area information
- Amerigo Vespucci Airport - 3.90 mi
- Lucca - 34.17 mi
- Siena Airport - 35.37 mi
- Horne Museum - 459 f
- Bargello Museum - 568 f
- Museo Nazionale del Bargello Bargello Museum - 674 f
- National Museum of Bargello - 687 f
- National Museum of the Bargello - 687 f
- Dante's House - 882 f
- Uffizi Gallery Galleria degli Uffizi - 983 f
- Museum of the History of Science Museo di Storia della Scienza - 994 f
- Uffizi - 1,000 f
- Uffizi Gallery - 1,001 f
- Casa Buonarroti - 0.22 mi
- Museo di Palazzo Davanzati - 0.23 mi
- Ken s Art Gallery - 0.24 mi
- Gallery Hotel Art - 0.30 mi
- Duomo Museum Museo dell Opera del Duomo - 0.34 mi
- Calcio Storico - 335 f
- Loggia del Grano - 498 f
- Basilica of Santa Croce - 529 f
- S. Croce - 719 f
- Piazza della Signoria - 915 f
- Loggia dei Lanzi - 0.20 mi
- Loggia del Mercato Nuovo - 0.22 mi
- Loggia del Pesce - 0.32 mi
- Ponte Vecchio - 0.33 mi
- Giotto s Bell Tower Campanile di Giotto - 0.33 mi
- The Baptistry - 0.34 mi
- Belltower by Giotto - 0.34 mi
- Museo dell Opera di Santa Croce - 754 f
- Uguccioni Palace - 891 f
- Church of Orsanmichele - 0.25 mi
- Cathedral of Santa Maria del Fiore - 0.31 mi
- Grain Market Loggia del Grano - 471 f
- Palazzo Gondi - 537 f
- Santa Croce - 719 f
- Casa di Dante - 891 f
- Pazzi Chapel - 910 f
- Piazza della Signoria - 915 f
- Piazza de Signoria - 985 f
- Galleria degli Uffizi - 0.21 mi
- Garden of St Michael Orsanmichele - 0.24 mi
- Via dei Calzaiuoli - 0.26 mi
- SS Apostoli - 0.29 mi
- Scuola di Arte Culinaria Cordon Bleu - 0.29 mi
- Piazza della Repubblica - 0.31 mi
- Piazza Santo Spirito - 0.33 mi
- Loggia del Bigallo - 0.33 mi
- Piazza del Duomo - 0.33 mi
- Florence Baptistry - 0.34 mi
- Basilica of Saint Mary of the Flower - 0.35 mi
- Baptistry Battistero - 0.36 mi
Airports Show all on map »
Museums
Art Galleries Show all on map »
Other attractions
Things to do Show all on map »
Monuments and Landmarks Show all on map »
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Historical Buildings Show all on map »
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Hotel Santa Croce
Via Dei Bentaccordi 3, Florence, 50122, Italy