Hotel Santa Croce
Via Dei Bentaccordi 3, Florence, 50122, Italy
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1 Room With 2 Adults Change Search
Room
Room
Address
Via Dei Bentaccordi 3, Florence, 50122, Italy
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- Express Check-In/Check-Out
- Coffee shop
- Trouser press
- Heating
- Fax/photocopying
- Shared lounge/TV area
- 24-hour security
- Concierge services
- Family Rooms
- Free Wi-Fi
- Daily Housekeeping
- Non-Smoking Rooms Available
- Wine/champagne
- Fruits
- Key access
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Access to health care professionals
- Audible alarm
- Car rental available
- CCTV security in common areas
- Daily disinfection
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Room service available
- Parking available (charges may apply)
- Valet parking (charges may apply)
- Kid-friendly dining

















































Click here to leave your opinion >>
kahn (Family with young children)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Great location, very accommodating and friendly staff
Maryann (Couple)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Excellent location. Lovely breakfast of coffees, juices and mostly pastries. Simple but generous and fresh. Stairs to room manageable. Booked an economy double bed, smaller room, but it was a perfect size and well appointed. Hosts were terrific. Very kind and helpful. The valet service was wonderful as there really isn’t parking.
No complaints! Quite a nice stay.
Maryann (young couple)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Excellent location. Lovely breakfast of coffees, juices and mostly pastries. Simple but generous and fresh. Stairs to room manageable. Booked an economy double bed, smaller room, but it was a perfect size and well appointed. Hosts were terrific. Very kind and helpful. The valet service was wonderful as there really isn’t parking.
No complaints! Quite a nice stay.
Kahn (family with young children)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Great location, very accommodating and friendly staff
Tanja (solo traveller)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Zoran (family with young children)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
1. LOCATION - Most perfect location right in centre of everything. Everything is in 5-10min walking distance
2. STAFF - Very nice people that want you to feel comfortable and secure. They called us before we came just to let us know exact directions to hotel (dont follow google maps) and they waited for us on the street (just in case)
3. PARKING - Its 25-30 euros per day. Only you need to know that you have to leave the keys and they drive it away in secure space. When you need car back they call service and your car is in front the hotel in couple of minutes
4. SAFETY - We travelled with 2 kids and we never felt insecured, nowere in the city
Everything perfect....maybe refrigerator would be nice to have in the room!
Yelena (Couple)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
This is a small hotel in a historic building, very convenient location. The hotel staff greeted us very friendly with a glass of juice, gave us a map and advised where to eat and what to see etc. we liked the breakfast in the morning.
Our particular room was super small but we had a nice stay regardless.
Yelena (young couple)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
This is a small hotel in a historic building, very convenient location. The hotel staff greeted us very friendly with a glass of juice, gave us a map and advised where to eat and what to see etc. we liked the breakfast in the morning.
Our particular room was super small but we had a nice stay regardless.
Ruishan (family with young children)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Kathy (family with young children)
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
Kate (group)
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
Great little hotel, clean and all facilities needed.
Staff were brilliant, friendly and welcoming
Jerry (Family with young children)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
The Location
The Staff
Nothing
Jerry (family with young children)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
The Location
The Staff
Nothing
Michelle (young couple)
stayed in October, 2025
Guest Score 8 out of 10
Very Good
The staff were most helpful and the breakfast was good with decent coffee. Excellent location right in the old town but accessible by taxi.
Old building so no lift. Our room was on the 4th (top floor). Next time I'll check this as I have an issue with my hip. The bathroom and shower cubicle were very small.
Charalambos (young couple)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
The hotel was at a very central location and clean and the stuff was very very helpful and friendly.
Nothing
Bassem (young couple)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
William (Solo Traveler)
stayed in September, 2025
Guest Score 7 out of 10
Good
The staff at Hotel Santa Croce are wonderful. They are friendly, helpful, English speaking. To site only one small example: the hotel has no elevator because it is in a building from the 1600s and adding an elevator would be prohibitive. But the staff will insist on taking your luggage up to your room and retrieving it when you leave. The staff obviously want their guests to enjoy their visit to Florence and will do what they can to ensure that. I really appreciate that. They will provide both interesting and moving information about their surroundings and about the city's attractions. They are justly proud of the city, its history, and the interesting history of the building that houses the hotel. And the location of the hotel, near the basilica of Santa Croce, is excellent for visiting the city.
Unfortunately, the rooms aren't of the same quality as the staff. My room was small and charmless, with a shower box that--likely because of restrictions on renovation--was so small that when I dropped the soap on the floor, I had to turn off the shower and open the door so I could bend down to pick the soap up. The room was clean, though and the bed was comfortable. But even with the restrictions on renovation, there could be some updating to the decor. Perhaps other rooms have more character than mine did. I would hope so, because the staff deserves a good product to represent. As a bottom line, I would say that at this price point, one can do better in Florence as far as the room goes. But at this price point, you cannot do better in terms of a helpful, welcoming staff.
The breakfast was adequate but not special by any means.
If you are a large person, you may want to check out the size of the shower box.
William (solo traveller)
stayed in September, 2025
Guest Score 7 out of 10
Good
The staff at Hotel Santa Croce are wonderful. They are friendly, helpful, English speaking. To site only one small example: the hotel has no elevator because it is in a building from the 1600s and adding an elevator would be prohibitive. But the staff will insist on taking your luggage up to your room and retrieving it when you leave. The staff obviously want their guests to enjoy their visit to Florence and will do what they can to ensure that. I really appreciate that. They will provide both interesting and moving information about their surroundings and about the city's attractions. They are justly proud of the city, its history, and the interesting history of the building that houses the hotel. And the location of the hotel, near the basilica of Santa Croce, is excellent for visiting the city.
Unfortunately, the rooms aren't of the same quality as the staff. My room was small and charmless, with a shower box that--likely because of restrictions on renovation--was so small that when I dropped the soap on the floor, I had to turn off the shower and open the door so I could bend down to pick the soap up. The room was clean, though and the bed was comfortable. But even with the restrictions on renovation, there could be some updating to the decor. Perhaps other rooms have more character than mine did. I would hope so, because the staff deserves a good product to represent. As a bottom line, I would say that at this price point, one can do better in Florence as far as the room goes. But at this price point, you cannot do better in terms of a helpful, welcoming staff.
The breakfast was adequate but not special by any means.
If you are a large person, you may want to check out the size of the shower box.
Brian (young couple)
stayed in September, 2025
Guest Score 8 out of 10
Very Good
Excellent location. Very kind and professional staff.
Bathroom very small
Steve (family with young children)
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
Thank you for your information!
Area information
- Amerigo Vespucci Airport - 3.90 mi
- Lucca - 34.17 mi
- Siena Airport - 35.37 mi
- Horne Museum - 459 f
- Bargello Museum - 568 f
- Museo Nazionale del Bargello Bargello Museum - 674 f
- National Museum of Bargello - 687 f
- National Museum of the Bargello - 687 f
- Dante's House - 882 f
- Uffizi Gallery Galleria degli Uffizi - 983 f
- Museum of the History of Science Museo di Storia della Scienza - 994 f
- Uffizi - 1,000 f
- Uffizi Gallery - 1,001 f
- Casa Buonarroti - 0.22 mi
- Museo di Palazzo Davanzati - 0.23 mi
- Ken s Art Gallery - 0.24 mi
- Gallery Hotel Art - 0.30 mi
- Duomo Museum Museo dell Opera del Duomo - 0.34 mi
- Calcio Storico - 335 f
- Loggia del Grano - 498 f
- Basilica of Santa Croce - 529 f
- S. Croce - 719 f
- Piazza della Signoria - 915 f
- Loggia dei Lanzi - 0.20 mi
- Loggia del Mercato Nuovo - 0.22 mi
- Loggia del Pesce - 0.32 mi
- Ponte Vecchio - 0.33 mi
- Giotto s Bell Tower Campanile di Giotto - 0.33 mi
- The Baptistry - 0.34 mi
- Belltower by Giotto - 0.34 mi
- Museo dell Opera di Santa Croce - 754 f
- Uguccioni Palace - 891 f
- Church of Orsanmichele - 0.25 mi
- Cathedral of Santa Maria del Fiore - 0.31 mi
- Grain Market Loggia del Grano - 471 f
- Palazzo Gondi - 537 f
- Santa Croce - 719 f
- Casa di Dante - 891 f
- Pazzi Chapel - 910 f
- Piazza della Signoria - 915 f
- Piazza de Signoria - 985 f
- Galleria degli Uffizi - 0.21 mi
- Garden of St Michael Orsanmichele - 0.24 mi
- Via dei Calzaiuoli - 0.26 mi
- SS Apostoli - 0.29 mi
- Scuola di Arte Culinaria Cordon Bleu - 0.29 mi
- Piazza della Repubblica - 0.31 mi
- Piazza Santo Spirito - 0.33 mi
- Loggia del Bigallo - 0.33 mi
- Piazza del Duomo - 0.33 mi
- Florence Baptistry - 0.34 mi
- Basilica of Saint Mary of the Flower - 0.35 mi
- Baptistry Battistero - 0.36 mi
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Hotel Santa Croce
Via Dei Bentaccordi 3, Florence, 50122, Italy