Hotel Roma
P Za S Maria Novella 8, Florence, 50123, Italy
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1 Room With 3 Adults Change Search
Room
Room
Address
P Za S Maria Novella 8, Florence, 50123, Italy
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Pets Allowed
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Packed lunches
- Heating
- Fax/photocopying
- Snack bar
- Private check-in/check-out
- Shared lounge/TV area
- Concierge services
- Family Rooms
- Free Wi-Fi
- Live entertainment
- Massage services
- Daily Housekeeping
- Non-Smoking Rooms Available
- Baby safety gates
- Wine/champagne
- Fruits
- Key access
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Free face masks
- Contactless check-in/out
- Food delivery
- Audible alarm
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Soundproof rooms available
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Allergy-free rooms available
- Room service available
- Pets allowed (charges may apply)
- Takeout dining services available
- Parking available (charges may apply)
- Indoor parking (charges may apply)
- Valet parking (charges may apply)
- Kid-friendly dining

















































Click here to leave your opinion >>
John (group)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Bunnell (solo traveller)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Ian (young couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Great location, great breakfast, staff were friendly and helpful.
Cherry (review category business travellers)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Central location
Price was good
Staff very helpful
Soon (with friends)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Huge room with good service from the front desk
Exceptional view from my room
No phone in the hotel room to reach reception
Carlos (family with young children)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Lolita (family with young children)
stayed in February, 2026
Guest Score 8 out of 10
Very Good
The hotel's location is perfect — right on the square, just a 5–7 minute walk from the train station and the airport tram stop, with a supermarket nearby.
The interior has a vintage feel, but the furniture is far from worn out, everything is clean and well-maintained. Good size of the room, spacious enough. There were two armchairs, mini bar, blackout shutters and reliable Wi-Fi in the room. It was warm in the room in February.
The breakfast was a delight with a good selection of pastries, omelets, ham, and fruit.
The biggest downside is the bathroom: it only has a rainfall showerhead without a flexible hose, making it impossible to shower without getting your hair wet. The hairdryer is very old and underpowered.
There is no tea kettle in the room.
It can be noisy at night with the window open, and since the windows are placed high, it’s difficult to enjoy the view of the square if you are not tall.
The room key comes with a very heavy and inconvenient keychain.
Atar (Couple)
stayed in February, 2026
Guest Score 1 out of 10
Very Poor
Unfortunately, I had a very poor experience at this hotel, and it is honestly the first time I find myself giving such a low rating.
The main issue was the lack of temperature control in the room. The air conditioning was fixed on heating mode, making the room uncomfortably hot to the point where it was difficult to breathe or sleep. While the hotel provided fans, they were ineffective against the stifling heat. Because the hotel is located on a main square, the street noise was far too loud to leave the windows open for fresh air.
Beyond the physical discomfort, I was extremely disappointed by the service. When I approached the front desk to discuss these issues, the staff member was unprofessional and raised his voice at me. Most disturbingly, despite me presenting my European passport, he began shouting about my Israeli identity in front of other guests. This felt unnecessary, personal, and left me feeling targeted and deeply uncomfortable.
The only positive I can mention is that the breakfast was decent, but it certainly doesn't compensate for the lack of basic comfort and the poor treatment by the staff. If you are looking for a pleasant and welcoming stay in Florence, I would strongly suggest looking elsewhere. I will not be returning.
Atar (young couple)
stayed in February, 2026
Guest Score 1 out of 10
Very Poor
Unfortunately, I had a very poor experience at this hotel, and it is honestly the first time I find myself giving such a low rating.
The main issue was the lack of temperature control in the room. The air conditioning was fixed on heating mode, making the room uncomfortably hot to the point where it was difficult to breathe or sleep. While the hotel provided fans, they were ineffective against the stifling heat. Because the hotel is located on a main square, the street noise was far too loud to leave the windows open for fresh air.
Beyond the physical discomfort, I was extremely disappointed by the service. When I approached the front desk to discuss these issues, the staff member was unprofessional and raised his voice at me. Most disturbingly, despite me presenting my European passport, he began shouting about my Israeli identity in front of other guests. This felt unnecessary, personal, and left me feeling targeted and deeply uncomfortable.
The only positive I can mention is that the breakfast was decent, but it certainly doesn't compensate for the lack of basic comfort and the poor treatment by the staff. If you are looking for a pleasant and welcoming stay in Florence, I would strongly suggest looking elsewhere. I will not be returning.
Amani (young couple)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Location -excellent close to all main attractions and main train station
Beautiful rooms esp if get one facing the square
Clean-fresh smell
Staff very friendly
Nothing
Margaret (young couple)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Everything. Staff, location, room design and friendly staff. Best hotel I stayed in the last 10 years. Soooo memorable
All perfect
Franco (family with young children)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Very nice location, clean and friendly staff. I do recommend.
The breakfast crossaint was not the same level as most of the Italians pasticceria.
Reinaldo (with friends)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Location. Walking distance to major visiting sites
Bar wasn't open. Had to go next door. No worries here
Marco (family with young children)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Beautiful hotel with lovely staff and fantastic location. Given great restaurant recommendations
Carlo (family with young children)
stayed in January, 2026
Guest Score 7 out of 10
Good
Location excellent
Expensive for a basic room and average breakfast
Giorgi (young couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Judith (Group Traveler)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Excellent Hotel the staff was amazing, beautiful facility and location was awesome walking distance from the train station as well as the main Basilica of Florence, breakfast delicious
Fadi (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Location & reception were very kind
The service at the breakfast wasn’t okay by one of the staff
Anton (young couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Małgorzata (review category business travellers)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Hotel in a charming, slightly faded Italian style. Every aspect of the stay is of the highest standard. The view from the front-facing rooms is worth every penny!
Thank you for your information!
Availability from Sat, Apr 4, 2026 To Tue, Apr 7, 2026 For 1 Room (Change Search)
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Area information
- Amerigo Vespucci Airport - 3.37 mi
- Lucca - 33.66 mi
- Siena Airport - 35.64 mi
- Museo Marino Marini - 395 f
- Duomo Museum Museo dell Opera del Duomo - 0.32 mi
- Museo di Palazzo Davanzati - 0.33 mi
- Gallery Hotel Art - 0.35 mi
- Ken s Art Gallery - 0.38 mi
- Santa Maria Novella Train Station - 0.23 mi
- Stazione Firenze Santa Maria Novella - 0.25 mi
- Santa Maria Novella - 197 f
- Strozzi Palace - 931 f
- Belltower by Giotto - 0.27 mi
- The Baptistry - 0.27 mi
- Medici Riccardi Palace - 0.34 mi
- Loggia del Mercato Nuovo - 0.34 mi
- Giotto s Bell Tower Campanile di Giotto - 0.35 mi
- Loggia dei Lanzi - 0.38 mi
- Piazza della Signoria - 0.39 mi
- Church of Santa Trinita - 0.22 mi
- Church of Orsanmichele - 0.31 mi
- Cathedral of Santa Maria del Fiore - 0.33 mi
- Santa Maria Novella - 197 f
- Palazzo Antinori - 513 f
- Palazzo Rucellai - 704 f
- Festa di San Giovanni - 729 f
- Santa Maria Maggiore - 795 f
- Palazzo Corsini - 835 f
- Via De Tornabuoni - 927 f
- Poggiali e Forconi Galleria D Arte - 950 f
- Palazzo Strozzi - 975 f
- Medici Chapels Cappelle Medicee - 0.20 mi
- Via Maggio - 0.23 mi
- Ognissanti - 0.23 mi
- Piazza della Repubblica - 0.24 mi
- Basilica of Saint Mary of the Flower - 0.26 mi
- Florence Baptistry - 0.27 mi
- Baptistry Battistero - 0.27 mi
- Palazzo Vecchio - 0.30 mi
- Via dei Calzaiuoli - 0.30 mi
- Garden of St Michael Orsanmichele - 0.32 mi
- Via Faenza - 0.32 mi
- Palazzo Degli Affari - Conference Center - 0.33 mi
- Palazzo Dei Congressi - 0.33 mi
- Palazzo Medici Riccardi - 0.33 mi
- SS Apostoli - 0.34 mi
- San Frediano in Cestello - 0.35 mi
- Loggia del Bigallo - 0.35 mi
- Piazza del Duomo - 0.35 mi
- Piazza de Signoria - 0.38 mi
- Piazza della Signoria - 0.39 mi
- Brancacci Chapel in Santa Maria del Carmine - 0.39 mi
- Santa Maria delle Carmine - 0.39 mi
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Hotel Roma
P Za S Maria Novella 8, Florence, 50123, Italy