Helvetia&Bristol Firenze - Starhotels Collezione
Via Dei Pescioni 2, Florence, 50123, Italy
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Via Dei Pescioni 2, Florence, 50123, Italy
Set in a 19th-Century historical palazzo in the center of Florence, Helvetia&Bristol Firenze – Starhotels Collezione is 5 minutes’ walk from the Duomo and Ponte Vecchio. It offers elegant rooms with antique furniture. With luxurious chandeliers and wooden furniture, rooms have a unique character. They come with a marble bathroom, air conditioning and flat-screen satellite TV. Breakfast buffet can be enjoyed with an exclusive collaboration with Iginio Massari Alta Pasticceria.To complete the hotel's dining offer, there is the on-site Cibrèo Ristorante & Cocktail Bar with its selection of traditional dishes. The Helvetia&Bristol Firenze – Starhotels Collezione is 328 feet from the famous Via de Tornabuoni high-fashion shopping street. Santa Maria Novella Train Station is a 10-minute walk away. The hotel also provides a wellness center.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Pets Allowed
  • Swimming Pool
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Packed lunches
  • Heating
  • Fax/photocopying
  • Snack bar
  • Private check-in/check-out
  • Wheelchair accessible
  • indoor pool
  • 24-hour security
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Massage services
  • Restaurant(s)
  • Daily Housekeeping
  • Happy Hour
  • Non-Smoking Rooms Available
  • Emergency cord in bathroom
  • Wine/champagne
  • Fruits
  • Strollers
  • Pet basket
  • Pet bowls
  • Outdoor furniture
  • Cooking class
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Process in place to check health of guests
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Access to health care professionals
  • Free face masks
  • Food delivery
  • Electronic room key
  • Audible alarm
  • Car rental available
  • CCTV security in common areas
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Lower bathroom sinks available
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Soundproof rooms available
  • Spa services
  • Spa/sauna
  • Tour services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Accessible toilet
  • Professional cleaning services
  • Allergy-free rooms available
  • Room service available
  • Pets allowed (charges may apply)
  • Parking available (charges may apply)
  • Indoor parking (charges may apply)
  • Valet parking (charges may apply)
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Everything! Staff is top shelf!
Everything
stayed in September, 2025
Guest Score 5 out of 10
Fair
location is decent, staff was very helpful and courteious and well trained. They really mad the effort despite the physical aspects of hotel which are poor.
room was very very and very small. Shower was so small that it was hard to turn aound without hitting the walls. two peopkle cannot walk around the bed. Very dark and dungeon type. not enough areas in common area to lounge since room is so small. there is a small lobby which is dark and walls are awful colored. Very unappealing.
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Everything about this place was a 100/10! The staff, the beauty of the room, the elegance of the curtains and the materials of the curtains! Amazing spa experience
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
The staff was professional and attentive. Nice breakfast selection.
There was a misunderstanding about a dinner reservation but the hotel more than compensated for that with complimentary drinks and food.
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Well taken care of and designed well, attention to detail, staff was very pleasant
The view from the room was limited to a building under renovation
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
I was lucky enough to stay at this wonderful historic hotel.
everything was top notch, starting from the meeting and accommodation taking into account all my wishes, a magnificent room with a lush bouquet of fresh flowers, amazing service and responsiveness of the staff! I am once again delighted and send my greetings to the hotel team
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
This beautiful historical 5-star hotel offers an exceptional experience from the moment you arrive. The friendly staff greets you warmly and ensures that your stay is nothing short of perfect. The hotel’s central location in Florence is ideal for exploring all the city’s historical sites and shopping. The spa facilities are top-notch, with every treatment room and experience available, as well as a well-equipped gym. The concierge makes your life very easy suggesting restaurants, shopping or any tours!
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
Everything
Non
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
It was perfect spot, perfect staff. Very comfortable rooms!
.
stayed in June, 2025
Guest Score 3 out of 10
Poor
Nice building in good location. Nice staff, bad management.
Our bill has been charged either fees we did not agree upon! They add to each bill Euro 100 for the “ employees “ without asking for consent! We are paying the employees already in the room charges dear Hotel Manager!!!
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
Breakfast was fabulous.
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
Everything is perfect.
There is nothing you can say you did not like.
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Nice and helpful hotel staff, great location of the hotel in the very center. Very clean and beautiful hotel decor.
stayed in April, 2025
Guest Score 6 out of 10
Pleasant
The Hotel is elegant and the room was beautiful. However having been traveling through Italy and living in great hotels the service here was very uneven. The concierges were very helpful but the rest of the hotel was understaffed. Breakfast service was very slow and for example the otherwise excellent gym didn’t have towels filled up. We didn’t feel the price quality was up to par. Parking and gratuity wasn’t included.
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Beautiful rooms & we were given an upgraded room! Staff was excellent - so attentive and polite. Perfect location!
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
The Kindness from allt he staff, the hospitality we felt from the momment we arrived and the guy at the reception was reason to come again. (No name needed, everybody will understand)
Nothing !
stayed in March, 2025
Guest Score 9 out of 10
Wonderful
Everything was exellent except the breakfast
Breakfast service was understaffed, diificult to cope with the demand. Some empty bowls on the buffet. Staff were very friendly though but overstreched.
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
Everything was perfect! especially the professionalism and kindness of the staff
Spa is not included
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Area information

    Airports Show all on map »

    • Amerigo Vespucci Airport - 3.51 mi
    • Lucca - 33.79 mi
    • Siena Airport - 35.56 mi

    Museums

      Art Galleries Show all on map »
      • Museo Marino Marini - 611 f
      • Museo di Palazzo Davanzati - 938 f
      • Gallery Hotel Art - 0.23 mi
      • Duomo Museum Museo dell Opera del Duomo - 0.23 mi
      • Ken s Art Gallery - 0.24 mi
      • Dante's House - 0.25 mi
      • Uffizi Gallery - 0.29 mi
      • Uffizi - 0.29 mi
      • Uffizi Gallery Galleria degli Uffizi - 0.29 mi
      • National Museum of Bargello - 0.30 mi
      • National Museum of the Bargello - 0.30 mi

    Other attractions

      Monuments and Landmarks Show all on map »
      • Strozzi Palace - 431 f
      • Belltower by Giotto - 825 f
      • The Baptistry - 825 f
      • Santa Maria Novella - 877 f
      • Loggia del Mercato Nuovo - 1,017 f
      • Loggia dei Lanzi - 0.23 mi
      • Piazza della Signoria - 0.24 mi
      • Giotto s Bell Tower Campanile di Giotto - 0.25 mi
      • Medici Riccardi Palace - 0.28 mi
      • Ponte Vecchio - 0.29 mi
      Historical Buildings Show all on map »
      • Church of Santa Trinita - 697 f
      • Church of Orsanmichele - 858 f
      • Cathedral of Santa Maria del Fiore - 0.22 mi
      • Uguccioni Palace - 0.25 mi
      Other Show all on map »
      • Palazzo Strozzi - 277 f
      • Palazzo Antinori - 288 f
      • Via De Tornabuoni - 425 f
      • Santa Maria Maggiore - 475 f
      • Piazza della Repubblica - 512 f
      • Palazzo Rucellai - 691 f
      • Via Maggio - 769 f
      • Florence Baptistry - 825 f
      • Basilica of Saint Mary of the Flower - 843 f
      • Via dei Calzaiuoli - 855 f
      • Santa Maria Novella - 877 f
      • Palazzo Corsini - 882 f
      • Garden of St Michael Orsanmichele - 886 f
      • Baptistry Battistero - 962 f
      • SS Apostoli - 0.21 mi
      • Festa di San Giovanni - 0.21 mi
      • Medici Chapels Cappelle Medicee - 0.21 mi
      • Palazzo Vecchio - 0.21 mi
      • Piazza de Signoria - 0.23 mi
      • Piazza della Signoria - 0.24 mi
      • Loggia del Bigallo - 0.25 mi
      • Piazza del Duomo - 0.25 mi
      • Casa di Dante - 0.26 mi
      • Palazzo Medici Riccardi - 0.28 mi
      • Galleria degli Uffizi - 0.29 mi

Helvetia&Bristol Firenze - Starhotels Collezione

Via Dei Pescioni 2, Florence, 50123, Italy