Grand Hotel Minerva
Piazza S.Maria Novella 16, Florence, 50123, Italy
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1 Room With 2 Adults Change Search
Room
Room
Address
Piazza S.Maria Novella 16, Florence, 50123, Italy
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Pets Allowed
- Swimming Pool
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Elevator
- Heating
- Fax/photocopying
- Snack bar
- Wheelchair accessible
- outdoor pool
- Concierge services
- Family Rooms
- Free Wi-Fi
- Heated pool
- Massage services
- Restaurant(s)
- Sun Deck
- Daily Housekeeping
- Non-Smoking Rooms Available
- Baby safety gates
- Emergency cord in bathroom
- Rooftop pool
- Pool with view
- Wine/champagne
- Fruits
- Pet basket
- Pet bowls
- Outdoor furniture
- Sun loungers or beach chairs
- Bike tours
- Key access
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Food delivery
- Electronic room key
- Audible alarm
- balcony/terrace
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Soundproof rooms available
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Accessible toilet
- Allergy-free rooms available
- Room service available
- Pets allowed (charges may apply)
- Parking available (charges may apply)
- Valet parking (charges may apply)
- Kid-friendly dining

















































Click here to leave your opinion >>
Mayumi (young couple)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Great location, easy access to the station & city center
Sullivan (young couple)
stayed in April, 2026
Guest Score 8 out of 10
Very Good
Beautiful location and property. Staff was friendly and helpful.
The food menu was limited and expensive. Additionally was not a fan of the Caesarsalad but I suppose that is just preference.
Richard (young couple)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
I was a bit concerned driving into ztl area and not sure the directions provided were clear enough in English
Mark (solo traveller)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
FATIMA (Couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
First I liked the location in Santa Maria Novella (in the center). The hotel is so nice, luxurious and elegant. The staff are so friendly and welcoming. The room is so clean and nice. The breakfast is good and delicious and so many varieties. I would definitely come back.
Really no negative to say.
Petrucelli (young couple)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Fatima (young couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
First I liked the location in Santa Maria Novella (in the center). The hotel is so nice, luxurious and elegant. The staff are so friendly and welcoming. The room is so clean and nice. The breakfast is good and delicious and so many varieties. I would definitely come back.
Really no negative to say.
Richard (group)
stayed in April, 2026
Guest Score 8 out of 10
Very Good
Location ideal for the train station and tram to the airport and also a few minutes walk from the historic centre of the city
Room facilities were not great, no tea/coffee making equipment.
Breakfast was good, but tea/coffee only available to order, we prefer to help ourselves
Mher (family with young children)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Vacquier (Family with young children)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Beautiful central, clean. So comfy.
Vacquier (family with young children)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Beautiful central, clean. So comfy.
Naoki (Couple)
stayed in March, 2026
Guest Score 1 out of 10
Very Poor
My partner’s travel bag was stolen in the hotel lobby during checking. Surveillance video later showed two men following us inside - one distracted my partner while the other walked off with the bag, all in a matter of seconds.
A few concerns: The lobby, which opens directly onto Florence’s largest piazza, is expansive and highly permeable, but seems to be often staffed by a single receptionist. When we realized what had happened, another staff member came out from the office but seemed unsure how to proceed, explaining that only the general manager could review the security footage, and that he was not immediately available.
The following morning, having lost our sense of security there, we decided to end our stay early. To his credit, the GM apologized in person, assuring us that an insurance claim would be filed, and didn’t charge us for the night. Since then, however, we’ve received no meaningful updates regarding the claim.
For what it’s worth, the room itself at Grand Hotel Minerva was spacious and adequately appointed, if somewhat dated. Breakfast staff were warm and attentive.
Unfortunately, without a basic sense of security - and lack of thorough follow-up - those positives ultimately mean very little.
Naoki (young couple)
stayed in March, 2026
Guest Score 1 out of 10
Very Poor
My partner’s travel bag was stolen in the hotel lobby during checking. Surveillance video later showed two men following us inside - one distracted my partner while the other walked off with the bag, all in a matter of seconds.
A few concerns: The lobby, which opens directly onto Florence’s largest piazza, is expansive and highly permeable, but seems to be often staffed by a single receptionist. When we realized what had happened, another staff member came out from the office but seemed unsure how to proceed, explaining that only the general manager could review the security footage, and that he was not immediately available.
The following morning, having lost our sense of security there, we decided to end our stay early. To his credit, the GM apologized in person, assuring us that an insurance claim would be filed, and didn’t charge us for the night. Since then, however, we’ve received no meaningful updates regarding the claim.
For what it’s worth, the room itself at Grand Hotel Minerva was spacious and adequately appointed, if somewhat dated. Breakfast staff were warm and attentive.
Unfortunately, without a basic sense of security - and lack of thorough follow-up - those positives ultimately mean very little.
Anne (Group Traveler)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Friendly professional staff, clean comfortable rooms, excellent breakfast, great location to all the major sights and more.
One room was very hot despite turning temperature down but, easily remedying with a fan sent up from the front desk.
Anne (group)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Friendly professional staff, clean comfortable rooms, excellent breakfast, great location to all the major sights and more.
One room was very hot despite turning temperature down but, easily remedying with a fan sent up from the front desk.
William (Family with young children)
stayed in February, 2026
Guest Score 8 out of 10
Very Good
Location and helpful staff
Construction outside but happens in the off season
William (family with young children)
stayed in February, 2026
Guest Score 8 out of 10
Very Good
Location and helpful staff
Construction outside but happens in the off season
Lara (review category business travellers)
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
Laura (Couple)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Prime location for seeing all of the major sights around Florence. Impeccable and consistent service without fail. Highly recommend this wonderful property.
Laura (young couple)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Prime location for seeing all of the major sights around Florence. Impeccable and consistent service without fail. Highly recommend this wonderful property.
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Area information
- Amerigo Vespucci Airport - 3.29 mi
- Lucca - 33.62 mi
- Siena Airport - 35.72 mi
- Santa Maria Novella Train Station - 764 f
- Stazione Firenze Santa Maria Novella - 865 f
- Museo Marino Marini - 820 f
- Duomo Museum Museo dell Opera del Duomo - 0.36 mi
- Museo di Palazzo Davanzati - 0.40 mi
- Gallery Hotel Art - 0.43 mi
- Dante's House - 0.46 mi
- Santa Maria Novella - 294 f
- Strozzi Palace - 0.26 mi
- The Baptistry - 0.31 mi
- Belltower by Giotto - 0.31 mi
- Medici Riccardi Palace - 0.35 mi
- Giotto s Bell Tower Campanile di Giotto - 0.38 mi
- Loggia del Mercato Nuovo - 0.41 mi
- Loggia dei Lanzi - 0.45 mi
- Church of Santa Trinita - 0.30 mi
- Cathedral of Santa Maria del Fiore - 0.37 mi
- Church of Orsanmichele - 0.38 mi
- Santa Maria Novella - 294 f
- Festa di San Giovanni - 579 f
- Poggiali e Forconi Galleria D Arte - 618 f
- Palazzo Antinori - 883 f
- Medici Chapels Cappelle Medicee - 1,026 f
- Santa Maria Maggiore - 1,027 f
- Palazzo Rucellai - 0.21 mi
- Palazzo Corsini - 0.23 mi
- Ognissanti - 0.23 mi
- Palazzo Degli Affari - Conference Center - 0.25 mi
- Palazzo Dei Congressi - 0.25 mi
- Via De Tornabuoni - 0.26 mi
- Via Faenza - 0.26 mi
- Palazzo Strozzi - 0.26 mi
- Basilica of Saint Mary of the Flower - 0.30 mi
- Baptistry Battistero - 0.31 mi
- Via Maggio - 0.31 mi
- Piazza della Repubblica - 0.31 mi
- Florence Baptistry - 0.31 mi
- Palazzo Vecchio - 0.33 mi
- Palazzo Medici Riccardi - 0.35 mi
- Via dei Calzaiuoli - 0.36 mi
- San Frediano in Cestello - 0.37 mi
- Piazza del Duomo - 0.38 mi
- Loggia del Bigallo - 0.38 mi
- Garden of St Michael Orsanmichele - 0.39 mi
- SS Apostoli - 0.42 mi
- Fortezza da Basso - 0.43 mi
- Santa Maria del Carmine San Niccolo al Carmine - 0.43 mi
- Brancacci Chapel in Santa Maria del Carmine - 0.44 mi
- Santa Maria delle Carmine - 0.44 mi
- Piazza de Signoria - 0.45 mi
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Grand Hotel Minerva
Piazza S.Maria Novella 16, Florence, 50123, Italy