Grand Hotel Baglioni
Piazza Unita Italiana 6, Florence, 50123, Italy
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1 Room With 2 Adults Change Search
Room
Room
Address
Piazza Unita Italiana 6, Florence, 50123, Italy
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Elevator
- Heating
- Fax/photocopying
- Shared lounge/TV area
- Wheelchair accessible
- Concierge services
- Family Rooms
- Free Wi-Fi
- Restaurant(s)
- Sun Deck
- Daily Housekeeping
- Non-Smoking Rooms Available
- Emergency cord in bathroom
- Wine/champagne
- Outdoor furniture
- Themed dinner nights
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- All plates, cutlery, glasses and other tableware have been sanitized
- Access to health care professionals
- Free face masks
- Food delivery
- Electronic room key
- balcony/terrace
- Car rental available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Ironing amenities
- Laundry services
- Lower bathroom sinks available
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Soundproof rooms available
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Accessible toilet
- Allergy-free rooms available
- Room service available
- Airport shuttle (charges may apply)
- Parking available (charges may apply)
- Indoor parking (charges may apply)
- Shuttle service (charges may apply)
- Valet parking (charges may apply)

















































Click here to leave your opinion >>
Hugh (solo traveller)
stayed in June, 2026
Guest Score 8 out of 10
Very Good
Location
Rude restaurant staff
Holly (young couple)
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
Loved the room. Bathroom was a little awkward because the placement of the toilet and the bidet also the shower was narrow. But the room and the beds were amazing. Slept so good and the room was clean and the staff was wonderful and so helpful. Very accommodating.
The location was perfect. Close to the train and everything else we wanted to do. Amazing restaurant we 5 min walking distance.
Michael (family with young children)
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
Beautiful hotel good location friendly staff complimentary minibar and frequent room refreshes and towels
As an antique hotel some doors and shutters did not work well. One receptacle in our room did not work
Julie (young couple)
stayed in June, 2026
Guest Score 8 out of 10
Very Good
Julie (young couple)
stayed in June, 2026
Guest Score 8 out of 10
Very Good
Good position, near to Santa Maria station . Fab breakfast restaurant and rooftop bar with views of the Duomo. Spotlessly clean with old fashioned vibe.
Slightly dark rooms.
Robert (young couple)
stayed in June, 2026
Guest Score 8 out of 10
Very Good
Wonderful staff and rooftop.
Breakfast was average.
Tom (solo traveller)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Alan (young couple)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Siobhan (family with young children)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Merida (young couple)
stayed in June, 2026
Guest Score 3 out of 10
Poor
Location was amazing
The staff was unhelpful , not friendly and honestly felt like we are bothering them
Gadi (group)
stayed in June, 2026
Guest Score 7 out of 10
Good
Location
Long walk to the room, poor maintenance, old , need renovations
Dan (group)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
The property is central in Florence and within an easy walking distance to all the sites
Roberta (young couple)
stayed in June, 2026
Guest Score 8 out of 10
Very Good
Sudipta (family with young children)
stayed in June, 2026
Guest Score 3 out of 10
Poor
Good location
Ac is not working properly..
Bathroom door is not working properly..
Breakfast staffs are rude !!
Sara (solo traveller)
stayed in June, 2026
Guest Score 1 out of 10
Very Poor
Distance to train station and hotel rooftop
I am writing this review because the reception staff at this hotel managed to completely ruin what was supposed to be the final special night of my Italy trip.
I had deliberately chosen to splurge on Grand Hotel Baglioni even though I was checking in at 11 PM and checking out at 4 AM for an early flight. I knew I would only spend a few hours there, but I didn’t want to end my trip in a sad airport hotel. I really wanted a last beautiful and grand Italian experience before going home as a sort of ode to the whole trip.
Instead, I got some of the worst hotel service I have experienced in a very long time.
Let’s start with check-in. After a full day of traveling on regional trains from Tuscany, I was hoping check in would be smooth but no. Out of what felt like sheer stubbornness, I was made to unpack my luggage to retrieve my physical passport even though I had the government-issued digital version available. Then I was questioned about my visa status. I have entered Italy legally, stayed at multiple hotels throughout my trip, and somehow this became a lengthy discussion and interrogation at 11 PM. Make it make sense.
When I finally got upstairs, I discovered there was no information anywhere about room service, how to contact reception, or even how to use the phone. The phone had no labeled buttons. There was no directory. No guide. Nothing. I wanted to maybe order some room service but literally couldn’t figure out how to and of course was not about to go back down to the reception who had already put me off.
And this may be weird to note but the hand soap in the bathroom was honestly so unpleasant and foul smelling I ended up digging up my own shampoo to use as hand soap instead.
At check-in I was also told I had received a complimentary minibar upgrade, and I had softened up visibly because I thought this was his gesture of good will after being difficult with me and especially after realizing I was only staying for 4 hours.
Niccolò (young couple)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
It is not the first time I go and won’t be the last one. The location, the hygiene, the service, the beautiful facilities full of historical photos and the locations are unparalleled.
Nothing.
Artineh (solo traveller)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Great staff, great location, great view, and wonderful breakfast
Martha (Group Traveler)
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
Location
It was as good as we expected.
Martha (group)
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
Location
It was as good as we expected.
Joan (young couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Thank you for your information!
Area information
- Amerigo Vespucci Airport - 3.30 mi
- Lucca - 33.67 mi
- Siena Airport - 35.75 mi
- Santa Maria Novella Train Station - 726 f
- Stazione Firenze Santa Maria Novella - 867 f
- Museo Marino Marini - 978 f
- Duomo Museum Museo dell Opera del Duomo - 0.31 mi
- Museo di Palazzo Davanzati - 0.39 mi
- Dante's House - 0.43 mi
- Museo Opificio delle Pietre Dure - 0.43 mi
- Gallery Hotel Art - 0.44 mi
- Santa Maria Novella - 401 f
- Strozzi Palace - 0.27 mi
- Belltower by Giotto - 0.27 mi
- The Baptistry - 0.27 mi
- Medici Riccardi Palace - 0.29 mi
- Giotto s Bell Tower Campanile di Giotto - 0.34 mi
- Loggia del Mercato Nuovo - 0.40 mi
- Loggia dell'Ospedale San Matteo - 0.43 mi
- Church of Santa Trinita - 0.32 mi
- Cathedral of Santa Maria del Fiore - 0.32 mi
- Church of Orsanmichele - 0.37 mi
- Festa di San Giovanni - 245 f
- Santa Maria Novella - 401 f
- Medici Chapels Cappelle Medicee - 704 f
- Santa Maria Maggiore - 869 f
- Palazzo Antinori - 875 f
- Poggiali e Forconi Galleria D Arte - 884 f
- Via Faenza - 0.21 mi
- Palazzo Dei Congressi - 0.22 mi
- Palazzo Degli Affari - Conference Center - 0.22 mi
- Palazzo Rucellai - 0.24 mi
- Baptistry Battistero - 0.26 mi
- Basilica of Saint Mary of the Flower - 0.26 mi
- Palazzo Strozzi - 0.27 mi
- Via De Tornabuoni - 0.27 mi
- Palazzo Corsini - 0.27 mi
- Florence Baptistry - 0.27 mi
- Palazzo Vecchio - 0.28 mi
- Palazzo Medici Riccardi - 0.29 mi
- Piazza della Repubblica - 0.29 mi
- Ognissanti - 0.30 mi
- Via Maggio - 0.33 mi
- Piazza del Duomo - 0.34 mi
- Via dei Calzaiuoli - 0.34 mi
- Loggia del Bigallo - 0.34 mi
- Garden of St Michael Orsanmichele - 0.37 mi
- Fortezza da Basso - 0.40 mi
- SS Apostoli - 0.42 mi
- Casa di Dante - 0.43 mi
- Convent of Santa Apollonia Cenacolo di Sant Apollonia - 0.43 mi
- San Frediano in Cestello - 0.44 mi
- Piazza de Signoria - 0.44 mi
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Grand Hotel Baglioni
Piazza Unita Italiana 6, Florence, 50123, Italy