C-Hotels Joy
Via Degli Orti Oricellari 30, Florence, 50123, Italy
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Via Degli Orti Oricellari 30, Florence, 50123, Italy
C-Hotels Joy offers accommodations in the heart of Florence, 492 feet from Firenze Santa Maria Novella Train Station. Guests can enjoy the on-site bar. Free WiFi is featured throughout. All rooms at this 4-star hotel are air conditioned and offer a flat-screen TV. Guests will find a 24-hour front desk at the property. C-Hotels Joy is 0.8 mi from Piazza della Signoria and Palazzo Vecchio. The Uffizi Gallery is 1 mi away. Fortezza da Basso is 1969 feet from the hotel. The nearest airport is Florence Airport, 3.7 mi from the property. License Number(s): 048017-ALB-0541

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Pets Allowed
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Elevator
  • Heating
  • Fax/photocopying
  • Shared lounge/TV area
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Process in place to check health of guests
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Access to health care professionals
  • Electronic room key
  • Daily disinfection
  • Facilities for disabled guests available
  • Luggage storage & lockers
  • Non-smoking property
  • Soundproof rooms available
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Professional cleaning services
  • Room service available
  • Pets allowed (charges may apply)
  • Parking available (charges may apply)
Click here to leave your opinion >>
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
The staff was amazing from the front desk to the breakfast service. Very kind and helpful. Rooms were clean and comfortable.
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Good ac in a hot city.
Balcony door was hard to open.
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Everything was perfect, especially the kind people working at the hotel. Highly recommended amd looking forward to be back.
stayed in July, 2026
Guest Score 8 out of 10
Very Good
proximity to the train station
room is a bit small
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Good location and very friendly, helpful staff. The room was clean, but the bed and bathroom were average. Overall, it was a decent stay and good value for a short visit.
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stayed in June, 2026
Guest Score 10 out of 10
Exceptional
The hotel is very close to the Central Station, making transportation very convenient. The room was clean and quiet, and the relatively small size is understandable for a city center location. Matteo and Christian at the front desk were very friendly and welcoming. We arrived early, and it was very convenient to store our luggage before heading out to explore.
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Excellent location by the central station and walking distance to all attractions. Wonderful staff who were helpful in every way. Delicious buffet breakfast with a good variety and lots of fresh fruits. Lovely comfortable lounge/ bar with complementary snacks.
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Ousman and Christian were friendly. Location is conveniently located right by the main train station and bus stop. It was a pleasant stay.
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Excellent stay at Hotel Joy! The hotel was comfortable, clean, and well-located. A special thank you to Goli for her exceptional hospitality, kindness, and professionalism. She made my stay truly enjoyable and memorable.
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
The c-hotel location is close to the train station making it desirable, this proximity can also be challenging the c-hotel felt safe and secure. The staff was very helpful and accommodating.
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
The manager and the entire help desk team already know me well because I have been there several times. They always greet me with a warm smile and consistently go above and beyond to assist me with anything I need. Their professionalism, friendliness, and willingness to help have made every visit a positive experience.
Unfortunately, they are not everywhere I travel. If they were, it would make my frequent travels much easier. Instead, I often find myself having to ask the same questions repeatedly, and the answers, level of assistance, and flexibility can vary significantly from one location to another. That is one of the reasons I truly appreciate working with a team that already knows me and understands my needs.
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Everything wpas perfect specially the staff mr maurizio best service
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Very clean rooms, perfect location
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
The service is perfect! Localization is amazing! Michaela, Maurice and Christian are excellent boaters
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Conveniently located next to the train station. Customer service, Ousman, was extremely friendly and helpful. The rooms were very clean and comfortable. Highly recommend people to book here as we booked this after a horrible B&B experience.
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
The location is superb - a two minute walk from the tram, I got out of the airport, into a tram and came straight to the hotel and probably walked a total of less than 5min out of the airport to the hotel. The location is super convenient, it's a good place to be if you need to take the train to either the Florence airport or from the Santa Maria train station to somewhere when you check out bc you can also leave your luggage with them at the front desk :) Service - staff at desk check in is amazing! I think one of the best experiences I've ever at in Italy at a hotel and I've stayed at many. Super welcoming, very accommodating, really friendly and all around very helpful. I personally made a hiccup in my itinerary and had to stay an extra night, and they helped me extend my stay for another night with ease. Thank you so much to Goli who helped me check in but went the extra mile to really feel welcome with my stay here! Rooms - rooms are petite as all rooms in Italy city centers are, but has everything you need and is clean. I stayed in a single bedroom with my giant luggage and felt like there was still enough space for me to be comfortable. I loved that there is a desk for anyone who needs to work out of the hotel room.
I have no complaints!
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
After a long day of delayed flights, canceled trains, and emotional exhaustion, the one hotel I will always choose in Florence is the Joy Hotel. The moment you walk in, you are welcomed by a calm atmosphere where you can truly escape the noise and chaos of travel. It is perfectly located just around the corner from the train station, which made everything so much easier during a very stressful travel day. Christian and Matteo were incredibly welcoming and accommodating from the very first moment. When I arrived wanting to leave some of my luggage at the hotel, they immediately made sure a room was available, which was such a relief after traveling from the USA. Their kindness and professionalism instantly changed the tone of the entire trip. The room was pristine, with beautiful crisp white towels and an elegant, peaceful feel. Before I left, they even made sure I had an espresso and a welcoming drink — such thoughtful Italian hospitality that made me feel truly cared for. Traveling internationally and dealing with the time difference caused us to wake up past checkout time, but the staff handled everything with such grace and understanding. They accommodated us without hesitation and happily stored our luggage while we explored Florence. This hotel is more than just a place to stay — it is a place where you can gather your thoughts, relax with light snacks or a drink at the bar, and feel genuinely looked after. Professional, elegant, warm, and authentically Italian. Thank you again to the entire team at Joy Hotel for turning a very difficult travel day into something memorable and comforting. I will absolutely be back.
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Excellent hotel!!!! Great location! Delicious and wide variety of snacks, tea, coffee and soft drinks!!!! Amazing, kind and friendly staff! Goli and Matteo were very helpful at the reception!!! I would like express my gratitude to Radin for being so friendly and nice! I enjoyed my stay at this wonderful hotel! I’ll be back for sure!!!! Room was very spacious, clean and warm! Also there were many towels)))
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
A very quality hotel right around the corner from the train station. Excellent breakfast. Friendly and helpful staff. Definitely would stay again.
A bit of a walk to get to historical center.
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Conveniently located next to the train station. Customer service, Daniele, was extremely friendly and helpful. The rooms were very clean and comfortable. Highly recommend people to book here as we booked this after a horrible airbnb experience.
I think the cleaning agent they use does smell too much of vinegar
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Area information

    Airports Show all on map »

    • Amerigo Vespucci Airport - 3.07 mi
    • Lucca - 33.43 mi
    • Siena Airport - 35.87 mi

    Transport

      Train stations Show all on map »
      • Stazione Firenze Santa Maria Novella - 594 f
      • Santa Maria Novella Train Station - 734 f
      • Leopolda Station - 0.39 mi

    Museums

      Art Galleries Show all on map »
      • Museo Marino Marini - 0.36 mi
      • Duomo Museum Museo dell Opera del Duomo - 0.56 mi
      • Museo di Palazzo Davanzati - 0.62 mi

    Other attractions

      Monuments and Landmarks Show all on map »
      • Santa Maria Novella - 0.28 mi
      • Strozzi Palace - 0.47 mi
      • Medici Riccardi Palace - 0.52 mi
      • The Baptistry - 0.52 mi
      • Belltower by Giotto - 0.52 mi
      • Giotto s Bell Tower Campanile di Giotto - 0.58 mi
      • Basilica of San Lorenzo - 0.59 mi
      • Rucellai Palace - 0.59 mi
      • Loggia dell'Ospedale San Matteo - 0.64 mi
      National Parks Show all on map »
      • Parco delle Cascine - 0.47 mi
      Historical Buildings Show all on map »
      • Church of Santa Trinita - 0.51 mi
      • Cathedral of Santa Maria del Fiore - 0.58 mi
      • Church of Orsanmichele - 0.61 mi
      Other Show all on map »
      • Poggiali e Forconi Galleria D Arte - 676 f
      • Palazzo Dei Congressi - 0.22 mi
      • Palazzo Degli Affari - Conference Center - 0.22 mi
      • Santa Maria Novella - 0.28 mi
      • Ognissanti - 0.29 mi
      • Via Faenza - 0.29 mi
      • Festa di San Giovanni - 0.29 mi
      • Fortezza da Basso - 0.32 mi
      • Medici Chapels Cappelle Medicee - 0.37 mi
      • Palazzo Antinori - 0.39 mi
      • Palazzo Rucellai - 0.41 mi
      • Santa Maria Maggiore - 0.41 mi
      • Palazzo Corsini - 0.42 mi
      • San Frediano in Cestello - 0.43 mi
      • Via De Tornabuoni - 0.47 mi
      • Palazzo Strozzi - 0.49 mi
      • Santa Maria del Carmine San Niccolo al Carmine - 0.51 mi
      • Baptistry Battistero - 0.51 mi
      • Via Maggio - 0.52 mi
      • Basilica of Saint Mary of the Flower - 0.52 mi
      • Brancacci Chapel in Santa Maria del Carmine - 0.52 mi
      • Santa Maria delle Carmine - 0.52 mi
      • Palazzo Medici Riccardi - 0.52 mi
      • Florence Baptistry - 0.52 mi
      • Palazzo Vecchio - 0.53 mi
      • Piazza della Repubblica - 0.53 mi
      • Convent of Santa Apollonia Cenacolo di Sant Apollonia - 0.58 mi
      • Piazza del Duomo - 0.58 mi
      • Via dei Calzaiuoli - 0.58 mi
      • Loggia del Bigallo - 0.59 mi
      • Garden of St Michael Orsanmichele - 0.61 mi

C-Hotels Joy

Via Degli Orti Oricellari 30, Florence, 50123, Italy