C-Hotels Diplomat
Via Luigi Alamanni 9, Florence, 50123, Italy
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Via Luigi Alamanni 9, Florence, 50123, Italy
Just a 10-minute walk from Florence Cathedral, Hotel Diplomat is in the historic center, near Santa Maria Novella Train Station. Rooms come with free WiFi. The Diplomat offers modern rooms with private bathroom, satellite TV and air conditioning. Some rooms enjoy views of the rooftops of Florence. Guests will also find tea, coffee and cappuccino in their room. Breakfast is served daily in the glass-covered inner courtyard. Guests can also enjoy a cocktail at the Shift Bar. Parking is available at a partner garage. Please ask at reception on arrival if required, no reservation is necessary. The hotel is also a few minutes' walk from the city's main shopping center and the Fortezza Da Basso congress and exhibition center. License Number(s): 048017-ALB-0453

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Business Center
  • Pets Allowed
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Trouser press
  • Heating
  • Fax/photocopying
  • Private check-in/check-out
  • Wheelchair accessible
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Daily Housekeeping
  • Convenience Store
  • Happy Hour
  • Non-Smoking Rooms Available
  • Emergency cord in bathroom
  • Wine/champagne
  • Bike tours
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Process in place to check health of guests
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Access to health care professionals
  • Electronic room key
  • Audible alarm
  • Car rental available
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Ironing amenities
  • Laundry services
  • Lower bathroom sinks available
  • Luggage storage & lockers
  • Non-smoking property
  • Soundproof rooms available
  • Tour services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Accessible toilet
  • Professional cleaning services
  • Room service available
  • Pets allowed (charges may apply)
Click here to leave your opinion >>
stayed in April, 2026
Guest Score 7 out of 10
Good
stayed in April, 2026
Guest Score 6 out of 10
Pleasant
The front desk staff
The AC wasn't working
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Location is great, just next to the train station; walking distance to the city center. Room was comfortable and clean, so was the bathroom. Breakfast was great, had many options. Staff was friendly and helpful. Highly recommended
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Location
stayed in April, 2026
Guest Score 1 out of 10
Very Poor
Nothing
Everything. Rooms were smelly, no AC until the end of May, no smart TVs and only two English speaking channels which were both news channels. Highly entertaining channels. Would not recommend!!!
stayed in April, 2026
Guest Score 1 out of 10
Very Poor
The location and the kindness of the reception.
There was not previous information saying that air conditioning could not be turned on during some periods of the year. The room was really hot and unfortunately I had to leave the hotel.
stayed in April, 2026
Guest Score 1 out of 10
Very Poor
$200 USD in cash disappeared from our bag while our luggage was under the hotel's supervision, which completely overshadowed the stay. Even more frustrating was the management's response, which felt dismissive and did not include a thorough investigation into what might have happened. Because of this experience, we left feeling disappointed and unable to trust the hotel with our belongings.
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
It’s nearly perfect! Love happy hour!
The bath tub. I can’t stand in the tub and very uncomfortable when I use shower.
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Location is great, 2-3mins walk to Santa Maria Novella station
The lighting in the room could be a bit brighter
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Room was so clean!
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
its perfect location and just opposite the railway station. Everything was good & the breakfast was amazing too
None
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Location and cleaners
N/A
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Everything
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Excellent location (next to the train and tram!), very very nice staff, and a stellar breakfast. Amazing.
No smart TV
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
I've stayed here before and left a glowing review about how much I love every aspect of my stay at C Diplomat so I won't go into the comfort, safety, cleanliness, professionalism, and breakfast that we're all 10 stars. What really stood out for me this time was the location! I had an early flight out of Florence in the morning and it was such a comfort being able to step out of the hotel and get onto the T2 tram to the airport directly across the street at 5am. The tram is only €1.70 and drops you off outside the airport's front door. I will always stay here, and recommend this hotel, when coming to Florence because it is also steps away from the Santa Maria Novella train station. Extra benefit: they will store your bags for free if arriving early in the day or leaving later after checkout so you can maximize your time exploring Florence without luggage.
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Location
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
stayed in February, 2026
Guest Score 8 out of 10
Very Good
very welcoming staff and very flexible. we got an early check in without any problem. location was perfect for us, just across from train station and within walking distance from all we wanted to see in city center. breakfast was excellent. everything was super clean
my heating controls and my tv did not work. but when i told receptionist they were very glad i told them and immediately got on phone with maintenance
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
Hotel is right outside the train station. Walking distance to city center. Restaurants & bodegas right next door. Staff were so kind and welcoming. Very nice lobby.
Tram is also right outside the hotel. We were told we got an upgrade - upgrade was front of hotel! It was sooooo LOUD could not sleep. Room was warm so opening the window made it worse.
Guest reviews
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Availability from Sat, May 9, 2026 To Tue, May 12, 2026 For 2 Rooms (Change Search)
Room type
Max
Options
Rate
Smart Room
Standard room.
2 x
Non refundable
Free WiFi
$255.65USD
Average nightly rate
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$255.65
$255.65
$255.66
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Average nightly rate $255.65 Total (including tax) $1,697.70
Classic Double Room
Double bed - classic room.
2 x
Non refundable
Free WiFi
$278.65USD
Average nightly rate
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$278.65
$278.65
$278.64
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Average nightly rate $278.65 Total (including tax) $1,841.10
Smart Double
Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. this double room is air-conditioned and features a flat-screen tv with satellite channels, soundproof walls, a mini-bar and a wardrobe.
4 x
Non refundable
$255.38USD
Average nightly rate
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$496.88
$496.88
$538.52
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Average nightly rate $255.38 Total (including tax) $1,685.48
  • Accessible by lift
  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Bidet
  • Blackout curtains
  • Body soap
  • Closet
  • Clothes rack
  • Coffee/tea machine
  • Daily housekeeping
  • Desk
  • Emergency cord in bathroom
  • Flat-screen TV
  • Free Wifi
  • Hair dryer
  • Hardwood or parquet floors
  • Heating
  • In-room safe box
  • Individual air conditioning
  • Internet access
  • Iron and ironing board
  • Key card access
  • Mini bar
  • Mirror
  • Mobile hotspot device
  • Phone
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower cap
  • Slippers
  • Smoke alarm
  • Socket near the bed
  • Sofa bed
  • Soundproofing
  • Toilet
  • Toilet paper
  • Toiletries
  • Towels
  • Trash cans
  • TV
  • Wake-up service
View more >>
Comfort Room
Standard room.
2 x
Non refundable
Free WiFi
$291.44USD
Average nightly rate
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$291.44
$291.44
$291.44
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Average nightly rate $291.44 Total (including tax) $1,921.20
Comfy
Room with attached bathroom with air conditioning, free wi-fi, and satellite tv. twin beds on request.
4 x
Non refundable
$290.08USD
Average nightly rate
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$566.28
$566.28
$607.92
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Average nightly rate $290.08 Total (including tax) $1,914.50
  • Accessible by lift
  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Bidet
  • Body soap
  • Closet
  • Clothes rack
  • Coffee/tea machine
  • Complimentary tea
  • Crib(s)
  • Desk
  • Emergency cord in bathroom
  • Flat-screen TV
  • Free Wifi
  • Hair dryer
  • Hardwood or parquet floors
  • Heating
  • In-room safe box
  • Individual air conditioning
  • Internet access
  • Iron and ironing board
  • Key card access
  • Linens
  • Mini bar
  • Mirror
  • Pets allowed in room
  • Phone
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower cap
  • Slippers
  • Smoke alarm
  • Socket near the bed
  • Soundproofing
  • Toilet
  • Toilet paper
  • Toiletries
  • Towels
  • Trash cans
  • TV
  • Wake-up service
View more >>

Area information

    Airports Show all on map »

    • Amerigo Vespucci Airport - 3.05 mi
    • Lucca - 33.45 mi
    • Siena Airport - 35.92 mi

    Transport

      Train stations Show all on map »
      • Stazione Firenze Santa Maria Novella - 531 f
      • Santa Maria Novella Train Station - 685 f
      • Leopolda Station - 0.40 mi

    Museums

      Art Galleries Show all on map »
      • Museo Marino Marini - 0.39 mi
      • Duomo Museum Museo dell Opera del Duomo - 0.56 mi

    Other attractions

      Monuments and Landmarks Show all on map »
      • Santa Maria Novella - 0.30 mi
      • Strozzi Palace - 0.50 mi
      • Medici Riccardi Palace - 0.52 mi
      • Belltower by Giotto - 0.53 mi
      • The Baptistry - 0.53 mi
      • Basilica of San Lorenzo - 0.55 mi
      • Rucellai Palace - 0.55 mi
      • Giotto s Bell Tower Campanile di Giotto - 0.58 mi
      • Loggia dell'Ospedale San Matteo - 0.62 mi
      National Parks Show all on map »
      • Parco delle Cascine - 0.50 mi
      Historical Buildings Show all on map »
      • Church of Santa Trinita - 0.54 mi
      • Cathedral of Santa Maria del Fiore - 0.58 mi
      • Church of Orsanmichele - 0.63 mi
      Other Show all on map »
      • Poggiali e Forconi Galleria D Arte - 862 f
      • Palazzo Degli Affari - Conference Center - 960 f
      • Palazzo Dei Congressi - 960 f
      • Via Faenza - 0.26 mi
      • Fortezza da Basso - 0.27 mi
      • Festa di San Giovanni - 0.29 mi
      • Santa Maria Novella - 0.30 mi
      • Ognissanti - 0.33 mi
      • Medici Chapels Cappelle Medicee - 0.37 mi
      • Palazzo Antinori - 0.41 mi
      • Santa Maria Maggiore - 0.42 mi
      • Palazzo Rucellai - 0.44 mi
      • Palazzo Corsini - 0.45 mi
      • San Frediano in Cestello - 0.48 mi
      • Via De Tornabuoni - 0.50 mi
      • Palazzo Strozzi - 0.51 mi
      • Baptistry Battistero - 0.52 mi
      • Palazzo Medici Riccardi - 0.52 mi
      • Basilica of Saint Mary of the Flower - 0.52 mi
      • Palazzo Vecchio - 0.52 mi
      • Florence Baptistry - 0.53 mi
      • Via Maggio - 0.54 mi
      • Piazza della Repubblica - 0.55 mi
      • Convent of Santa Apollonia Cenacolo di Sant Apollonia - 0.55 mi
      • Santa Maria del Carmine San Niccolo al Carmine - 0.56 mi
      • Brancacci Chapel in Santa Maria del Carmine - 0.57 mi
      • Santa Maria delle Carmine - 0.57 mi
      • Piazza del Duomo - 0.58 mi
      • Loggia del Bigallo - 0.58 mi
      • Via dei Calzaiuoli - 0.59 mi
      • Galleria dell Accademia - 0.62 mi
      • Garden of St Michael Orsanmichele - 0.63 mi

C-Hotels Diplomat

Via Luigi Alamanni 9, Florence, 50123, Italy