C-Hotels Diplomat
Via Luigi Alamanni 9, Florence, 50123, Italy
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Via Luigi Alamanni 9, Florence, 50123, Italy
Just a 10-minute walk from Florence Cathedral, Hotel Diplomat is in the historic center, near Santa Maria Novella Train Station. Rooms come with free WiFi. The Diplomat offers modern rooms with private bathroom, satellite TV and air conditioning. Some rooms enjoy views of the rooftops of Florence. Guests will also find tea, coffee and cappuccino in their room. Breakfast is served daily in the glass-covered inner courtyard. Guests can also enjoy a cocktail at the Shift Bar. Parking is available at a partner garage. Please ask at reception on arrival if required, no reservation is necessary. The hotel is also a few minutes' walk from the city's main shopping center and the Fortezza Da Basso congress and exhibition center. License Number(s): 048017-ALB-0453, IT0

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Business Center
  • Pets Allowed
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Trouser press
  • Heating
  • Fax/photocopying
  • Private check-in/check-out
  • Wheelchair accessible
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Daily Housekeeping
  • Convenience Store
  • Happy Hour
  • Non-Smoking Rooms Available
  • Emergency cord in bathroom
  • Wine/champagne
  • Bike tours
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Process in place to check health of guests
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Access to health care professionals
  • Electronic room key
  • Audible alarm
  • Car rental available
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Ironing amenities
  • Laundry services
  • Lower bathroom sinks available
  • Luggage storage & lockers
  • Non-smoking property
  • Soundproof rooms available
  • Tour services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Accessible toilet
  • Professional cleaning services
  • Room service available
  • Pets allowed (charges may apply)
Click here to leave your opinion >>
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
I've stayed here before and left a glowing review about how much I love every aspect of my stay at C Diplomat so I won't go into the comfort, safety, cleanliness, professionalism, and breakfast that we're all 10 stars. What really stood out for me this time was the location! I had an early flight out of Florence in the morning and it was such a comfort being able to step out of the hotel and get onto the T2 tram to the airport directly across the street at 5am. The tram is only €1.70 and drops you off outside the airport's front door. I will always stay here, and recommend this hotel, when coming to Florence because it is also steps away from the Santa Maria Novella train station. Extra benefit: they will store your bags for free if arriving early in the day or leaving later after checkout so you can maximize your time exploring Florence without luggage.
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Location
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
stayed in February, 2026
Guest Score 8 out of 10
Very Good
very welcoming staff and very flexible. we got an early check in without any problem. location was perfect for us, just across from train station and within walking distance from all we wanted to see in city center. breakfast was excellent. everything was super clean
my heating controls and my tv did not work. but when i told receptionist they were very glad i told them and immediately got on phone with maintenance
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
Hotel is right outside the train station. Walking distance to city center. Restaurants & bodegas right next door. Staff were so kind and welcoming. Very nice lobby.
Tram is also right outside the hotel. We were told we got an upgrade - upgrade was front of hotel! It was sooooo LOUD could not sleep. Room was warm so opening the window made it worse.
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
Excellent location, right across the street from the train station, but we requested an interior room, and did not hear the trains our room. Option to have detached single beds instead of Queen bed. Varied and plentiful included breakfast.
Beds were on the hard side. Electricity turns off when you leave the room/remove the key.
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Close to the train station at a very reasonable price
No
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
The property was right beside the train station in Florence. Super easy to get to. The building was very secure, we left our bags with the staff and they moved them to our room for us, because we were on a tour. They also gave us an upgrade to a lovely suite with a beautiful view! The lounge and bar area were very posh. The restaurant was spacious and comfortable. This property is deceptively large, decorated beautifully, and very clean. The staff was fantastic!
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Location
Rooms insulation
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Great location .. very clean and new .. big room .. stuff are very pro .. they also wrote me very nice welcome message written by hand i found it in my room
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Great location, the room we had was on the 5th floor, very clean, comfortable and staff was also nice. Would stay there again. Thanks to Giovanna, Lianna and Alessandro at the bar
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Right across the street from the Florence train station and the T2 shuttle from the airport made this location perfect for our stay to recover from a long flight and be positioned perfectly to take a train the next afternoon. Clean, safe, quiet night. They even stored our luggage after checkout so we could explore a bit before it was time to hit the departure platform.
Nothing.
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Location, staff and comfort
Can’t think of anything
stayed in January, 2026
Guest Score 5 out of 10
Fair
Location
Smell of sewer in the bathroom
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
All the staff were super friendly and accommodating- special shout out to Ermelinda who kindly put my luggage into luggage storage on my last day. Room was very cosy and clean. Great location- all the landmarks between 10-20 min walk from the hotel. Exceeded my expectations for the price and would 100% stay again! Recommending to anyone who tells me they're going to stay in Florence.
Nothing.
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
The staff were incredibly nice and welcoming. The space felt clean and well taken care of. It was immediately clear that the hotel management put effort into making the hotel enjoyable for its guests. The small details such as, the handwritten note and the welcome drink, did not go unnoticed and showed how the hotel goes above and beyond.
No dislikes about the property
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
The breakfast was great. The staff was very nice and helpful.
The walls were thin and I could hear the neighbors as well as the tram go by.
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Very good service, breakfast is good and very close to the station.
None
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
The hotel’s location was extremely convenient, right next to the train station, which made it very easy to find and access. We stayed in two rooms—one with a view and one without—and both rooms had large balcony areas. It was really nice to be able to step outside, get some fresh air, and relax. The room with a view was, of course, especially enjoyable. One of the most important things for me when traveling is shower water pressure. Perhaps because I’m used to low water pressure in many U.S. hotels, this one felt just right—very comfortable and satisfying to use. Breakfast was another highlight. There was a good variety of coffee and baked goods, all of which were tasty and satisfying. We were traveling as a family of four, and both the kids and adults felt very comfortable throughout our stay. We were also deeply touched by the thoughtful welcome card waiting for us in the room. Later, we even received a gift of pasta, which we brought back home. It felt like a very meaningful and warm gesture, and we’re grateful to be able to enjoy it at home while remembering the flavors of Florence. Most of all, the biggest advantage was the location for onward travel. Being right in front of the train station meant that on our last day, we could enjoy a filling breakfast and reach the station in just three minutes. That convenience alone makes this hotel stand out. If I return to Florence, I wouldn’t hesitate to book this hotel again without considering other options.
The only minor downside was that the bathroom towel warmer wasn’t working, but it was not a major issue at all.
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Area information

    Airports Show all on map »

    • Amerigo Vespucci Airport - 3.05 mi
    • Lucca - 33.45 mi
    • Siena Airport - 35.92 mi

    Transport

      Train stations Show all on map »
      • Stazione Firenze Santa Maria Novella - 531 f
      • Santa Maria Novella Train Station - 685 f
      • Leopolda Station - 0.40 mi

    Museums

      Art Galleries Show all on map »
      • Museo Marino Marini - 0.39 mi
      • Duomo Museum Museo dell Opera del Duomo - 0.56 mi

    Other attractions

      Monuments and Landmarks Show all on map »
      • Santa Maria Novella - 0.30 mi
      • Strozzi Palace - 0.50 mi
      • Medici Riccardi Palace - 0.52 mi
      • Belltower by Giotto - 0.53 mi
      • The Baptistry - 0.53 mi
      • Basilica of San Lorenzo - 0.55 mi
      • Rucellai Palace - 0.55 mi
      • Giotto s Bell Tower Campanile di Giotto - 0.58 mi
      • Loggia dell'Ospedale San Matteo - 0.62 mi
      National Parks Show all on map »
      • Parco delle Cascine - 0.50 mi
      Historical Buildings Show all on map »
      • Church of Santa Trinita - 0.54 mi
      • Cathedral of Santa Maria del Fiore - 0.58 mi
      • Church of Orsanmichele - 0.63 mi
      Other Show all on map »
      • Poggiali e Forconi Galleria D Arte - 862 f
      • Palazzo Degli Affari - Conference Center - 960 f
      • Palazzo Dei Congressi - 960 f
      • Via Faenza - 0.26 mi
      • Fortezza da Basso - 0.27 mi
      • Festa di San Giovanni - 0.29 mi
      • Santa Maria Novella - 0.30 mi
      • Ognissanti - 0.33 mi
      • Medici Chapels Cappelle Medicee - 0.37 mi
      • Palazzo Antinori - 0.41 mi
      • Santa Maria Maggiore - 0.42 mi
      • Palazzo Rucellai - 0.44 mi
      • Palazzo Corsini - 0.45 mi
      • San Frediano in Cestello - 0.48 mi
      • Via De Tornabuoni - 0.50 mi
      • Palazzo Strozzi - 0.51 mi
      • Baptistry Battistero - 0.52 mi
      • Palazzo Medici Riccardi - 0.52 mi
      • Basilica of Saint Mary of the Flower - 0.52 mi
      • Palazzo Vecchio - 0.52 mi
      • Florence Baptistry - 0.53 mi
      • Via Maggio - 0.54 mi
      • Piazza della Repubblica - 0.55 mi
      • Convent of Santa Apollonia Cenacolo di Sant Apollonia - 0.55 mi
      • Santa Maria del Carmine San Niccolo al Carmine - 0.56 mi
      • Brancacci Chapel in Santa Maria del Carmine - 0.57 mi
      • Santa Maria delle Carmine - 0.57 mi
      • Piazza del Duomo - 0.58 mi
      • Loggia del Bigallo - 0.58 mi
      • Via dei Calzaiuoli - 0.59 mi
      • Galleria dell Accademia - 0.62 mi
      • Garden of St Michael Orsanmichele - 0.63 mi

C-Hotels Diplomat

Via Luigi Alamanni 9, Florence, 50123, Italy