NH Collection Palazzo Gaddi
Via Del Giglio 9, Florence, 50123, Italy
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1 Room With 2 Adults Change Search
Room
Room
Address
Via Del Giglio 9, Florence, 50123, Italy
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Pets Allowed
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Elevator
- Heating
- Fax/photocopying
- Snack bar
- Wheelchair accessible
- Concierge services
- Free Wi-Fi
- Massage services
- Restaurant(s)
- Daily Housekeeping
- Non-Smoking Rooms Available
- Electric vehicle charging station
- Emergency cord in bathroom
- Wine/champagne
- Fruits
- Outdoor furniture
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Access to health care professionals
- Free face masks
- Contactless check-in/out
- Food delivery
- Electronic room key
- Audible alarm
- balcony/terrace
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Ironing amenities
- Laundry services
- Lower bathroom sinks available
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Soundproof rooms available
- Spa services
- Spa/sauna
- Visual aids Braille/Tactile signs
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Accessible toilet
- Professional cleaning services
- Room service available
- Pets allowed (charges may apply)
- Takeout dining services available
- Parking available (charges may apply)
- Kid-friendly dining
Airports Show all on map »
- Amerigo Vespucci Airport - 3.38 mi
- Lucca - 33.74 mi
- Siena Airport - 35.71 mi
Museums
- Museo Marino Marini - 875 f
- Duomo Museum Museo dell Opera del Duomo - 0.24 mi
- Museo di Palazzo Davanzati - 0.32 mi
- Dante's House - 0.36 mi
- Gallery Hotel Art - 0.38 mi
- Museo Opificio delle Pietre Dure - 0.38 mi
Click here to leave your opinion >>
Danielle (Solo Traveler)
stayed in June, 2026
Guest Score 8 out of 10
Very Good
The staff was very nice, both at the front desk and at breakfast.
They should be embarrassed to call themselves Italian and serve the cappuccinos they do. The rooms could use an update.
Angela (Solo Traveler)
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
The hotel was conveniently located, beautifully decorated and had everything we needed for a short stay in Florence. It was a short walk from the train station and all of the major sites as well as numerous restaurants and coffee shops. The rooftop was a perfect place to sit in the morning or evening with a gorgeous view of the Duomo. We would definitely stay here again if we return to Florence!
The hotel lobbies and hallways were VERY strongly perfumed. It did smell good, but less can be more in this case. It was enough to give me a headache and was way overdone.
Lilian (Couple)
stayed in June, 2026
Guest Score 8 out of 10
Very Good
The hotel is very Nice, good amenities, very clean, the bed and pillow were very confortable.
The staff could be friendlier, smile more, and make guests feel more welcome at the property.
Khatuna (Couple)
stayed in June, 2026
Guest Score 8 out of 10
Very Good
bellboy Nolvin is more than just bellboy , he helped me more than any receptionist,he’s super positive, polite and always ready to help, Thank you Nolvin
Room my expectations was much higher ?
Munirah (Couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
The staff are very very welcoming, our room was spacious and clean, the hotel lobby is piece of art! Also, the rooftop view is amazing! And everything is nearby you in this location. Definitely going back to Tivoli!
Laila (Couple)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
The location, the lobby, the staff
Nothing
Cem (Couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Staff and location was great staff very nice and helpful
road construction nothing to do with hotel but the city
Marina (Couple)
stayed in April, 2026
Guest Score 8 out of 10
Very Good
Air conditioning is very poor
Steve (Solo Traveler)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
It’s is a sanctuary in a perfect location.
The strong smell of perfume in the lobby. It could be dialed back a little.
Karie (Family with young children)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
The staff was really helpful! The towels are full and fresh. The beds are firm and comfortable.
Carmen (Couple)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Boutique size, comfortable room size and bed, elegant design and friendly/helpful staff.
Concierge restaurant recommendations—more of a service issue. Both recommendations we went to were less than average.
5668 (Couple)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Our favorite hotel in Italy! Staff was very pro and helpful. Very good location with easy walking access to anywhere. Did not eat at restaurant, but bar service and staff was very good. Room and facilities were vey good
I liked everything. I really cannot see how to improve this place.
Alexander (Family with young children)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
The room amenities are a testament to their commitment to excellence: Lavazza coffee, signature teas, a bespoke pillow menu, and crisp Alp drinking water. They’ve thought of everything—the pen serves as a poetic reminder to "write your own story," and the bathroom is stocked with thoughtful essentials like intimate gel, feminine products, shoe cleaners, and high-quality cotton and linen sponges, bath salt.
The "Tivoli touch" was evident throughout our stay:
• A Warm Welcome: We were greeted with traditional Cantucci and Il Vin Santo, a beautiful nod to Florentine culture.
• The Turndown Service: At night, we found a "Lavender Tray" featuring dry lavender, a soothing pillow spray, fresh grapes, and a blueberry overnight mask.
• Leisure & Atmosphere: The lobby is charmingly appointed with chess sets and a wooden "tic tac toe " game.
• Spa Vibes: The bathroom featured sea salts for a bubble bath and even lip balm.
The property is fully accessible for wheelchairs, which is vital. While I missed having an on-site spa and gym, the staff informed me these facilities are coming soon.
Even our departure was memorable, as we were gifted a Parri’s luxury leather luggage tags. I am glad it is not pet friendly ( more hygienic)
I would hope to see Gym and spa, indoor pool, coming up soon
Feras (Couple)
stayed in January, 2026
Guest Score 4 out of 10
Disappointing
The location and staff recommendation
There was a weird bug/warm in the shower, closest space wasn’t much, the bed was king but 2 twins pushed together that in the middle of the night they got separated
Aline (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
It was beautiful!!!
Nancy (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Loved this hotel!!!! Rooms are wonderful, heated towel racks, great coffee set up in room, amazing beds, great sitting area around fireplace in lobby, STAFF IS AMAZING, great location!!!!! 5 stars! I forgot amazing breakfast! Choose it when you reserve!
We had a vocal neighbor the last morning which made us think the walls were thin, but only on the last morning.
SUTHEE (Solo Traveler)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Location, cleanliness, beautiful lobby
No
Hend (Solo Traveler)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Location
Nothing
Rimah (Solo Traveler)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
The hotel thought of every little detail that a guest might need in the room. Toiletries were exceptional and replenished daily. Great and helpful staff and so cheery. Close to everything. Breakfast was lovely. I loved my stay
Nothing
Ivan (Family with young children)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
A beautiful hotel in a great location close to everything, very clean with friendly and helpful staff
No fitness facilities
Thank you for your information!
Area information
- Amerigo Vespucci Airport - 3.38 mi
- Lucca - 33.74 mi
- Siena Airport - 35.71 mi
- Museo Marino Marini - 875 f
- Duomo Museum Museo dell Opera del Duomo - 0.24 mi
- Museo di Palazzo Davanzati - 0.32 mi
- Dante's House - 0.36 mi
- Gallery Hotel Art - 0.38 mi
- Museo Opificio delle Pietre Dure - 0.38 mi
- Santa Maria Novella Train Station - 0.21 mi
- Stazione Firenze Santa Maria Novella - 0.24 mi
- Santa Maria Novella - 467 f
- The Baptistry - 1,032 f
- Belltower by Giotto - 1,032 f
- Strozzi Palace - 0.22 mi
- Medici Riccardi Palace - 0.23 mi
- Giotto s Bell Tower Campanile di Giotto - 0.26 mi
- Loggia del Mercato Nuovo - 0.33 mi
- Loggia dei Lanzi - 0.37 mi
- Piazza della Signoria - 0.38 mi
- Cathedral of Santa Maria del Fiore - 0.25 mi
- Church of Santa Trinita - 0.28 mi
- Church of Orsanmichele - 0.30 mi
- Uguccioni Palace - 0.38 mi
- Festa di San Giovanni - 274 f
- Medici Chapels Cappelle Medicee - 462 f
- Santa Maria Novella - 467 f
- Santa Maria Maggiore - 474 f
- Palazzo Antinori - 601 f
- Basilica of Saint Mary of the Flower - 992 f
- Baptistry Battistero - 994 f
- Florence Baptistry - 1,032 f
- Palazzo Vecchio - 0.21 mi
- Palazzo Strozzi - 0.21 mi
- Piazza della Repubblica - 0.22 mi
- Palazzo Rucellai - 0.22 mi
- Via De Tornabuoni - 0.22 mi
- Palazzo Medici Riccardi - 0.23 mi
- Poggiali e Forconi Galleria D Arte - 0.24 mi
- Via Faenza - 0.24 mi
- Palazzo Corsini - 0.25 mi
- Via dei Calzaiuoli - 0.26 mi
- Piazza del Duomo - 0.26 mi
- Loggia del Bigallo - 0.26 mi
- Palazzo Dei Congressi - 0.27 mi
- Palazzo Degli Affari - Conference Center - 0.27 mi
- Via Maggio - 0.29 mi
- Garden of St Michael Orsanmichele - 0.30 mi
- Ognissanti - 0.34 mi
- Casa di Dante - 0.36 mi
- SS Apostoli - 0.36 mi
- Piazza de Signoria - 0.37 mi
- Piazza della Signoria - 0.38 mi
Airports Show all on map »
Museums
Art Galleries Show all on map »
Transport
Train stations Show all on map »
Other attractions
Monuments and Landmarks Show all on map »
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NH Collection Palazzo Gaddi
Via Del Giglio 9, Florence, 50123, Italy