In winter, the hotel should really really consider hiring people to clear the snow on the street both in front and behind the building. It was really difficult dragging a checked suitcase through the thick snow slush. Every 10-20 steps, I had to brush off the show built up at the bottom of my suitcase, for it'd stop moving. You enter the building from behind, and I didn't know, so I dragged my suitcase across the entire building on the street side, and then had to do it for another half length of the building on the backside. Leaving the hotel was just as difficult. It made arriving and departing the hotel very unpleasant and worrisome. If you look around, all the other sidewalks to the east of this hotel had been plowed. Other hotels very nearby, like Exeter, their sidewalks are plowed clean, no slush, just clean sidewalk surface. There's really no excuse to not clear (plow and salt, if they salt the streets in this country) the sidewalks for such a big hotel. Everybody has to struggle with their luggage through the snow. My room's shower leaked a river of water into the hallway. You can tell this has happened before, because a few of the floor tiles were peeled with water damage. Next day I reported this and the staff seemed well aware. So I asked for an extra towel to help me mop it up the second night. It was agreed, but an extra towel was not given to my room. Instead, the small face towel was removed, so I didn't even have a towel to wipe the sink counter. That was a disappointing promise not fulfilled. Tip for using the shower - aim the handheld high pressure showerhead at the inner wall, not at the glass wall panel. So like, stand against the solid wall. Then you won't have any leakage under the glass wall!!! I did that the second night and didn't have anything to mop. The first night, I stood against the glass wall, and that's how all the water leaked into the hallway. I mopped and wrung out 3 times...

It met all expectations.

The shower design could have been better, since there’s no door or curtain, water easily splashes out and floods the bathroom floor. We had to be pretty mindful while showering to keep the water from getting everywhere. The beds were also noticeably on the firmer side. That said, after long days of tours, we were tired enough that we still slept well.

From the bus stop it was difficult to find the entrance. The alley it was off of was not clearly marked and in the early morning looked really sketchy.

None

Nothing

Not as personal as I had become used to in the southern area.

The only items that we found frustrating in our family room (with amazing king-sized bunk) were the very small showers ...with shower curtains (which could easily be fixed taking space from the oversized WC area, and the chipboard vanity cabinetry needed replacing (with something better).

All was perfect!

If you get a room on the side that is next to the road it is incredibly loud.

The shower was awful. Water goes everywhere in the bathroom.

The bed was too soft. The breakfast was average for the cost.

The front door is in a little alley so took some time for us to find it (google map didn’t shows) And the windows are not very soundproof.(streets sound are loud)

I could not fault it it was a lovely experience

There’s no hotel parking, but there is some local street parking so that was a plus but it would’ve been nice if there was a personal parking.

A bit outdated. Tiny rooms.