West Downs The Heritage Resort offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by resort. Should you require transportation to or from the airport, resort is able to organize it prior to your arrival date. Taxi and car hire offerings at the resort simplify arranging your excursions, explorations, and additional activities in Ooty.Visitors can take advantage of complimentary parking directly at the resort. Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements. Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the resort's ticket service and tours. Relax and feel the warmth in the resort's inviting lobby, featuring an enchanting on-site fireplace.Traveling with minimal baggage is achievable at West Downs The Heritage Resort, as the resort's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay.The resort maintains a completely smoke-free zone, providing a breathable atmosphere.Smoking is limited to specified smoking zones.Each accommodation at West Downs The Heritage Resort is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms of the resort, guests can enjoy the advantage of having linen service available for their convenience.In select rooms, guests at the resort can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water, a coffee or tea maker and mini bar at your disposal. Understanding the significance of bathroom facilities in enhancing visitor contentment, resort offers a hair dryer and toiletries within a few chosen chambers. Begin your holiday on a high note. At West Downs The Heritage Resort, your mornings are greeted with a delightful, free breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within resort.Should you prefer not to venture out for a meal, the enticing culinary choices at resort are always available for your satisfaction.No matter your specific dietary needs, rest assured that West Downs The Heritage Resort provides an array of halal choices to ensure your dining experience is nothing short of delightful.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

• Free Breakfast
• Free Parking
• Garden
• Meeting/Banquet Facilities
• Room Service
• Safety Deposit Box
• Bar
• 24-Hour Front Desk
• Express Check-In/Check-Out
• Coffee shop
• Hair dryer
• Shower
• Coffee/tea maker
• Refrigerator
• Children's playground
• Shoeshine
• BBQ facilities
• Trouser press
• Private check-in/check-out
• Wheelchair accessible
• On-site parking
• mini bar
• shuttle service
• telephone
• kitchenware
• 24-hour security
• Concierge services
• Designated Smoking Area
• Doorman
• Family Rooms
• Fireplace
• Free Wi-Fi
• Game Room

• Hair/Beauty Salon
• Off-Site parking
• Restaurant(s)
• Closet
• Daily Housekeeping
• English
• Hindi
• Tamil
• Convenience Store
• Non-Smoking Rooms Available
• Slippers
• taxi service
• Linens
• Carpeting
• Wooden/Parqueted Flooring
• Fire extinguishers
• Shared stationery such as printed menus, magazines, pens, and paper removed
• First aid kit available
• Cashless payment available
• Linens, towels and laundry washed in accordance with local authority guidelines
• Hand sanitizer in guest accommodation and key areas
• Access to health care professionals
• Staff trained in safety protocol
• Temperature check for guests and staff
• Free face masks
• Ticket services
• Contactless check-in/out
• Food delivery
• balcony/terrace
• Car rental available
• CCTV security in common areas
• Complimentary drinking water
• Currency exchange service

• Daily disinfection
• Entertainment services
• Facilities for disabled guests available
• Ironing amenities
• Laundry services
• Luggage storage & lockers
• Non-smoking property
• Restaurant (special diets available)
• Room towels provided
• Safety chain and/or latch on doors available
• Soundproof rooms available
• Toiletries provided
• Tour services
• TV & Movies/Shows
• Wake up call
• Physical/social distancing guidelines
• Protective screen or physical barriers in appropriate areas
• Individually-wrapped food options
• Alternative meal arrangement
• Socket near the bed
• Sleep comfort items
• Dining table
• Adapter
• Desk/workspace available
• Professional cleaning services
• Cleaning products available
• Room service available
• Clothes drying rack
• Airport shuttle (charges may apply)
• Valet parking (charges may apply)
• Xerox/fax in business center
• Kid-friendly dining